Implementation Associate

About Employment HeroAt Employment Hero, we are dedicated to revolutionizing the employment landscape, making it easier and more rewarding for everyone involved. Our comprehensive Employment Operating System seamlessly integrates hiring, HR, payroll, and benefits into one powerful solution.Established in 2014, Employment Hero has rapidly grown to a valuation…

ARE YOU LOOKING FOR A DYNAMIC WORKPLACE THAT OFFERS...A Flexible Work Environment A Comprehensive Retirement Savings Matching Plan (RRSP) — Secure your future with us! A Personal Spending Account Receive up to $500 to invest in your physical, mental, or financial well-being (in addition to your Health Care Spending Account) 17 Paid Days Off (plus 13 Personal Days) This includes an additional day off in your birthday month — our gift to you! An IDEAS (Inclusion, Diversity, Equity, Awareness, Solidarity) team We believe in inclusivity, and our IDEAS team is dedicated to fostering an inclusive workplace! ARE WE CATCHING YOUR INTEREST? FIND OUT MORE! Discover more about us here! (spoiler alert… we are the proud home of The Weather Network) WHY WE NEED YOU? WE'RE GLAD YOU ASKED...As a pivotal player in our AI transformation journey, you will serve as a vital link between business objectives and technical execution. We are looking for a proactive, product-oriented leader who can help develop governance frameworks, contribute to roadmap prioritization, and effectively implement AI initiatives that transition AI from a mere buzzword to a vital business advantage.You are adept at translating strategy into actionable execution, capable of delivering high-value minimum viable products (MVPs) while facilitating the evolution of our AI operating model.Note: We are only considering candidates who are eligible to work in Canada and currently reside in the Greater Toronto Area.

What We Do Suger empowers revenue teams to enhance their sales effectiveness by streamlining the workflows necessary for transactions in cloud marketplaces. Our innovative platform simplifies the processes of buying, selling, and managing deals across major cloud providers such as AWS, Azure, Google Cloud, Alibaba, Oracle, and Snowflake, thereby facilitating a seamless purchasing experience for our clients. Our rapid growth is a testament to our position as the leading orchestration system for the burgeoning B2B Cloud Marketplaces sector, leveraging artificial intelligence and integrating with essential operational systems. Currently, we serve over 250 B2B clients, including industry giants like Snowflake and Intel, as well as dynamic startups such as Glean and Vanta. Role Overview As a Customer Success Manager specializing in Implementation and AI Enablement, you will oversee the entire implementation lifecycle for our customers, ensuring that mission-critical revenue workflows are executed accurately and efficiently. This pivotal position encompasses:- Complete ownership of implementation processes- Comprehensive customer training and enablement- AI-driven execution and insights into product usage Your role will extend beyond customer onboarding; you will train both our clients and Suger’s AI agents to proficiently navigate cloud marketplace workflows, ensuring that knowledge is documented, organized, and scalable. This is a dynamic, hands-on position for individuals who thrive in technical and systems-oriented environments, eager to establish repeatable processes and optimize product learning from genuine customer interactions.

oliverusa is seeking a Project Manager based in Toronto, Ontario. This role oversees a variety of projects, ensuring each one stays on schedule, meets its defined scope, and supports the company's objectives. The Project Manager collaborates with teams throughout the business and maintains regular communication with stakeholders to keep progress on track. Key responsibilities Plan and coordinate several projects from initiation through completion Track timelines and deliverables to help projects meet their deadlines Work with cross-functional teams to clarify and align on project requirements Keep stakeholders informed and manage their expectations throughout each project Promote project success by communicating clearly and staying organized

At Yotpo, we're pioneering the future of trust and loyalty in eCommerce. Our AI-driven Reviews and Loyalty solutions empower brands to transform casual browsers into loyal customers and enthusiastic advocates. With deep integrations across the eCommerce landscape and the confidence of over 30,000 global brands, Yotpo offers seamless omnichannel experiences that enhance conversion rates, bolster customer relationships, and propel sustainable, profitable growth.We are on the lookout for a technically adept and customer-centric Implementation Engineer to become a vital part of Yotpo’s Professional Services team.In this pivotal role, you will oversee the onboarding process for our upmarket and enterprise clients, guiding them from the initial kickoff through to their successful launch. You will merge your technical skills, project management experience, and strategic insights to ensure our clients are set up for success and achieve long-lasting value from Yotpo.Your role will extend beyond mere software configuration; you will design and implement scalable solutions, manage intricate projects, and act as a reliable technical ally to some of the most cutting-edge eCommerce brands globally.

As a Project Manager, you will cultivate and maintain a trusting relationship with clients throughout each phase of project execution. Your organizational skills will enable you to effectively plan timelines, manage budgets, and coordinate installations on-site. With a focus on efficiency, quality, and continuous improvement, you will leverage your proactive approach to deliver tailored projects.Main Responsibilities:Plan project timelines;Manage project budgets;Oversee and coordinate all project stages;Coordinate on-site installations;Approve purchase orders;Monitor project progress;Provide directives based on manufacturing drawings and approve accordingly;Review furniture and decor submissions;Ensure project profitability throughout the process;Coordinate extras;Manage project billing according to contract guidelines;Conduct site measurements;Handle certain purchases;Ensure quality control of delivered and installed products;Complete project closure processes in Genius (ERP);Travel to various sites as needed.

Chandos Construction Ltd. is seeking a dynamic and results-driven Project Manager to join our growing team in Mississauga. In this role, you will oversee the planning, execution, and delivery of construction projects, ensuring they are completed on time and within budget.Your responsibilities will include collaborating with stakeholders, managing project teams, and adhering to safety and quality standards. The ideal candidate will possess strong leadership abilities and excellent communication skills.

Videotron is hiring a Project Manager based in Montréal. This role centers on guiding projects that enhance service offerings and improve the customer experience. The Project Manager works with teams from several departments to keep initiatives moving forward, on time, and within budget. What you will do Oversee projects from initial planning through to execution and delivery Work with cross-functional teams to achieve project objectives Track project schedules and budgets to support successful outcomes Requirements Experience managing projects, including planning, coordination, and delivery Ability to collaborate with teams across multiple departments Strong skills in monitoring timelines and handling budgets Videotron is a leading telecommunications provider in Canada, known for its commitment to quality service and customer satisfaction.

Join Deliverect as an Implementation Consultant and play a pivotal role in transforming the food and retail sectors with our innovative API-first platform. We provide an integrated suite of solutions that enables businesses to expand their revenue streams and simplify operations, ensuring they can sell anywhere and deliver everywhere. Your contributions will be essential in enhancing client experiences and optimizing their operations in a fast-paced global market.About DeliverectDeliverect is a rapidly growing global SaaS unicorn that is at the forefront of providing cutting-edge technology solutions to the hospitality and Q-commerce industries. Our mission is to empower talented professionals to make impactful contributions to their businesses while advancing their careers in a meaningful environment.Department Overview:As part of our Consulting and Implementation team, you will collaborate with a group of experienced professionals dedicated to driving enterprise success. We specialize in creating tailored technical strategies that integrate our products into clients’ operations, resulting in streamlined processes, minimized errors, and enhanced operational efficiency. Our holistic approach encompasses project management, technical proficiency, and a commitment to continuous improvement, ensuring that we meet our clients' unique needs through ongoing support and customization.Your Impact:In the role of Implementation Consultant, you will lead the onboarding and integration of our platform for mid-market and enterprise clients. Your expertise in guiding clients through the implementation process will be crucial to their long-term success with Deliverect. By utilizing your technical knowledge and project management skills, you will help clients realize the full potential of our platform from day one. Your efforts will significantly influence customer satisfaction, retention, and our business growth as we expand in the dynamic B2B SaaS landscape.

Join Adyen as an Implementation Engineer where you will play a crucial role in helping our clients integrate our payment solutions seamlessly. In this position, you'll work closely with cross-functional teams to deliver exceptional service and ensure our customers have a smooth experience from onboarding to implementation.

About UsAt Employment Hero, our mission is to simplify and amplify employment for all. Our employment management operating system integrates recruitment, HR, payroll, and benefits into a comprehensive all-in-one solution.Since our inception in 2014, we have achieved a valuation of $2 billion and have established our presence in 6 countries worldwide: Australia, New Zealand, Singapore, Malaysia, the United Kingdom, and Canada. We are proud to serve over 300,000 businesses and more than 2 million employees.Our PhilosophyMission First: Everything we do, including our work, capital allocation, and priorities, is focused on our mission.Remote-First: We prioritize a remote work environment, encouraging asynchronous communication and a high degree of autonomy.AI-First: We commit to leveraging AI to accelerate our mission, seeing it as a fundamental aspect of our operations, innovations, and growth.Apolitical: We do not take positions on political or social issues unless they relate to our mission.Living Our Values: We embody our values at all times.About the RoleAs a Bilingual Implementation Associate, you will collaborate with the implementation team, reporting to the team leader, and play a key role in assessing clients' HR and payroll needs to ensure optimal configuration of the Employment Hero platform.Your responsibilities will include facilitating and scheduling training sessions, conducting backward planning, guiding clients through the setup of Humi, troubleshooting issues, and providing continuous support to ensure success in both English and French.Key Responsibilities:Facilitate and schedule training sessions, conduct backward planning, guide clients in setting up Employment Hero, troubleshoot issues, and provide ongoing support, ensuring success in both English and French.Collaborate closely with support teams, customer success, payroll services, technical support, product, risk and compliance, and finance teams to share knowledge and stay updated on Canadian payroll regulations, including specific requirements for Quebec.Work with sales and partnership management teams to align on service level agreements (SLAs) to enhance client satisfaction.

Join our dynamic team at Collabera as an IT Project Manager and drive innovative technology solutions that enhance business performance. We are seeking an experienced project manager who excels in overseeing IT projects from inception to completion, ensuring that objectives are met on time and within budget.In this role, you will collaborate with cross-functional teams, facilitate communication between stakeholders, and utilize your expertise in project management methodologies to deliver successful outcomes. Your leadership will be crucial in fostering a culture of collaboration and accountability.

About Us:Air-tek is a leading Canadian software company renowned for its innovative suite of products, which have successfully captured a significant portion of a vast global market. Our exceptional product-market fit has led to a growing demand from customers worldwide, even as we maintain a stealth mode during this pivotal growth phase. Our diverse and dynamic team is united by a shared passion for tackling complex challenges and a commitment to innovation, all aimed at transforming the passenger-centric travel industry. Located in Toronto, we foster an inclusive culture centered around trust, collaboration, exceptional product delivery, and ongoing personal development. We take pride in our work and in supporting one another. Role OverviewAs an Implementation Consultant, you will play a crucial role in assisting our airline clients with the implementation of our software solutions, ensuring that they derive maximum value throughout their active usage. Your responsibilities will include gathering and analyzing client requirements, hands-on software configuration, conducting testing, providing end-user training, and offering comprehensive support. Leveraging your extensive product knowledge along with strong communication and relationship-building skills, you will deliver a premium, white-glove service that establishes trust and credibility swiftly, positioning yourself as a trusted advisor throughout the client's journey with our software.

Role Overview Chandos is hiring a Project Manager in Edmonton. This role leads project planning, execution, and delivery, keeping projects on schedule and within budget. Success depends on strong leadership and sound project management practices across a range of assignments. What You Will Do Oversee all phases of project delivery, from initial planning to final completion Work closely with cross-functional teams and stakeholders to define project scope and objectives Develop and maintain project schedules Manage resources to ensure effective project execution Communicate clearly with team members and stakeholders Motivate teams to maintain a productive and collaborative work environment

Join Premier Project Consultants, a leader in building design and project management, specializing in the development of multi-unit residential and commercial buildings across Canada, the USA, and the Caribbean. We are looking for a dedicated and skilled Project Manager with a strong background in overseeing residential building projects from inception to completion. The ideal candidate will excel in planning, budgeting, scheduling, resource allocation, and ensuring projects are delivered on time, within budget, and to exceptional quality standards.Key ResponsibilitiesCollaborate with senior management to define project scope, objectives, and deliverables that align with business goals.Create comprehensive project plans and communication documents.Clearly convey project expectations to team members promptly.Develop and implement techniques and procedures for contract formation and administration.Prepare bid proposals, requirements documentation, and tender documents.Support contract change management and closure processes as necessary.Maintain regular communication with senior management regarding contract activities.Provide relevant contract and subcontract information to the accounting department as needed.Demonstrate the ability to work effectively under tight deadlines.Adhere to and promote the company's Occupational Health & Safety program.Perform other duties as assigned by management.

About the Role:We are seeking a dedicated IT Project Manager to join our team on a permanent basis. In this pivotal role, you will lead cross-functional teams and serve as the primary point of contact for client communications regarding project-related matters. You will manage project costs, risks, and deliverables following our company's Software Development Life Cycle (SDLC) process.Key Responsibilities:Develop and maintain comprehensive project plans, initiation documents, weekly status reports, and closing documentation. Schedule and facilitate regular meetings with project sponsors, stakeholders, and technical teams.Define and document the project scope, including functional requirements.Create and implement project documentation encompassing communication plans, roles and responsibilities, change management, risk management, issue resolution, and vendor management.Ensure that all project documents are complete, up-to-date, and formally approved.Monitor and report on team hours.Prepare and present status updates to stakeholders.Oversee financial project accounting, including forecasting.

Join Medfar as a Project Manager and take the lead in driving our innovative healthcare solutions. In this pivotal role, you will oversee project execution from initiation to completion, ensuring that all objectives are met on time and within budget. You will collaborate with multidisciplinary teams, manage client relationships, and contribute to the strategic direction of projects.Your ability to communicate effectively and manage stakeholder expectations will be crucial to your success in this role. If you are passionate about improving healthcare through technology and have a track record of successful project management, we want to hear from you!

Join Sopra Steria as a Project Manager and lead innovative projects that drive transformation in various sectors. In this dynamic role, you will be responsible for overseeing project lifecycles, ensuring timely delivery, and fostering collaboration among diverse teams. Your ability to manage resources effectively, communicate with stakeholders, and adapt to changing project requirements will be key to your success.

Welcome!Are you on the lookout for an exciting new opportunity? Or perhaps you're just exploring the job market? Either way, you may be in the right place!We are seeking a talented IT Project Manager to take charge of planning, executing, and monitoring IT projects to ensure they are delivered on time, within scope, and budget. You will collaborate closely with multidisciplinary teams and stakeholders to deliver high-quality solutions.At Lightspeed, we are passionate about helping people realize their full potential. We think big, and we look for individuals who do the same. With us, career milestones multiply, and we celebrate each one. Join our team and discover where your career can take you!Your ResponsibilitiesCollaborate with stakeholders to define project scope, objectives, and deliverables, ensuring alignment with strategic goals.Assess new IT project requests, prioritize them, and maintain the project backlog.Develop detailed project plans that include timelines and budgets, allocating resources effectively to meet financial targets.Lead cross-functional teams by assigning roles and responsibilities.Monitor performance indicators (KPIs), document progress (plans, status reports, minutes).Identify risks, maintain a risk register, develop mitigation strategies, and resolve issues promptly.Ensure deliverables meet quality standards and client expectations.Conduct retrospectives to learn lessons and continuously improve processes.What You Bring to the TeamA Bachelor’s degree in Management, Information Technology, Project Management, or a related field.A minimum of 3 years of experience in IT project management.Certifications such as PMP, CAPM, or other project management credentials are a plus.

As an Infrastructure Project Manager, you will play a pivotal role in steering projects towards successful completion, ensuring that all deliverables meet high-quality standards while adhering to established timelines and budgetary constraints. You will oversee projects characterized by low to medium complexity and risk levels, managing key aspects such as governance, project scope, cost management, scheduling, communication, planning and tracking, as well as risk management. Your leadership will be crucial in achieving total customer satisfaction.