Technical Support Engineer (Saturday - Wednesday)

Intercom is hiring a Technical Support Engineer based in Dublin, Ireland, to provide customer support from Saturday through Wednesday. This role centers on helping users resolve technical issues and navigate the Intercom platform. Role overview The Technical Support Engineer will handle customer inquiries, troubleshoot technical problems, and offer clear gui…

Join ServiceNow as a Forward Deployed Solution Engineer in our Applied AI team, where you will be at the forefront of delivering innovative AI solutions to our clients. In this role, you will work closely with cross-functional teams to understand customer needs, customize solutions, and ensure successful implementations. Your expertise in AI technologies and strong problem-solving skills will be crucial in driving success and enhancing customer satisfaction.

Job Title: Test ArchitectReporting To: Chief Product & Technology OfficerRole OverviewAs the Test Architect, you will take charge of the comprehensive testing strategy and architecture, ensuring adherence to top-notch quality engineering standards across all Catalyx software products and platforms. This pivotal role involves defining a visionary testing framework, designing scalable and maintainable test automation frameworks, and empowering teams to deliver reliable, secure, observable, and high-performance software swiftly. You will provide technical leadership and guidance to both local and remote testing teams while collaborating closely with development, product management, and QA teams to integrate quality throughout the Software Development Lifecycle (SDLC) and advocate for the adoption of modern engineering practices.Key Responsibilities:Test Strategy & ArchitectureContinuously define and enhance enterprise-wide testing architecture, patterns, and best practices for all Catalyx software products.Develop a comprehensive testing strategy encompassing functional, non-functional, regression, performance, security, accessibility, and reliability testing.Create and maintain testing blueprints, standards, frameworks, and tools to ensure consistency across teams and alignment with product roadmaps.Establish standards for test triaging, levels, test data management, environments, and automation controls.Shape the long-term automation strategy, including CI/CD integration and tool selection.Eliminate inconsistent testing practices, fragmented approaches, and duplicated efforts across teams.Define “meaningful coverage” and establish quality benchmarks prioritizing reliability, business value, and risk-based testing.Lead initiatives to identify and mitigate test bloat, consolidating redundant or low-value tests while ensuring critical coverage is maintained.Promote a shift-left approach, ensuring testability considerations are integrated early in design and development discussions.Test Framework & Tooling OwnershipStandardize tooling and interoperability across all Catalyx software products and technology stacks.Design scalable automation frameworks for UI, API, and microservices applications.Evaluate and implement new testing technologies and tools such as Playwright, Cypress, Selenium, K6, JMeter, and Postman.Ensure automation is seamlessly integrated into DevOps pipelines to support continuous testing.Mentor and coach test engineers, developers in test, and automation specialists.Oversee daily operations of both local and remote test teams, ensuring clear task ownership, equitable workload distribution, and alignment with sprint, release, and milestone targets.

Who We AreAbout StripeStripe is a leading financial infrastructure platform empowering businesses of all sizes to achieve their goals. From major corporations to innovative startups, millions rely on Stripe to facilitate payments, enhance revenue streams, and unlock new business avenues. Our mission is to elevate the global economy by increasing the GDP of the internet, paving the way for an impactful career that brings the world economy within reach for everyone.About Our TeamThe Support Team at Stripe is dedicated to providing top-notch integration guidance and assistance, leveraging our profound understanding of our products. Our support specialists engage with developers and non-technical stakeholders alike to pinpoint the root causes of payment issues, provide solutions, and empower users to maximize the potential of Stripe's robust infrastructure.The Stripe Terminal team is on a mission to bridge the gap between online and in-person transactions, ensuring that businesses can seamlessly accept payments in physical spaces just as easily as they do online. Whether enhancing retail experiences, facilitating pop-up stores, or setting up mobile point-of-sale systems for events, Stripe Terminal opens the door to diverse payment opportunities tailored to any business model.Your RoleAs a Hardware Solutions Specialist, you will be at the forefront of supporting our largest and most complex Stripe Terminal users. Your expertise in Terminal's SDKs, payment hardware, and device management will be crucial as you collaborate with both the Technical Support and Product Support Operations teams to deliver exceptional service.Key ResponsibilitiesDevelop an in-depth knowledge of Stripe Terminal’s expanding product suite, including EMVCo certified card readers, mobile payment options, POS integrations, and cloud-based device management.Diagnose and resolve issues, advising SaaS platforms and enterprise clients on their integration and hardware connectivity across various communication channels (email, chat, live calls).Recognize patterns in user challenges, create support documentation, and propose enhancements to the Terminal Engineering team.Employ analytics to identify user friction points, collaborating cross-functionally to significantly improve user experience.Enhance our internal and external documentation to cater to both technical and non-technical audiences.

Position ID: POS-32048 About HubSpot’s Approach to Applications HubSpot knows that concerns like confidence gap and impostor syndrome sometimes keep talented people from applying. If this role interests you, consider submitting an application. Accessibility and Accommodations If a disability makes it difficult to apply or participate in the process, please let us know using this form. HubSpot is committed to supporting candidates who need alternative arrangements. Work Location and Onboarding Flexibility and connection matter at HubSpot. Team members can work remotely or from the Dublin office, but new Engineering hires attend in-person onboarding at a regional HubSpot office. Product team members also join in-person events to build relationships. If travel or other factors require adjustments, please discuss this with your recruiter during the hiring process. Legal Notice for Massachusetts Applicants Massachusetts law prohibits employers from requiring or administering lie detector tests as a condition of employment or continued employment. Violations may result in criminal and civil penalties.

Role overview Arista Networks is seeking a Senior Network Engineer - Solution Testing based in Dublin. The position centers on designing, implementing, and validating advanced network technologies. Collaboration with cross-functional teams is key to maintaining high standards for network performance and reliability. What you will do Develop and execute test plans for new and existing network solutions Partner with software engineers to ensure seamless integration of network technologies Analyze test results and provide actionable feedback to improve solutions Troubleshoot and resolve network issues as needed Who thrives here This role fits engineers who are deeply interested in network performance and skilled in testing methodologies. Success comes from a collaborative spirit and a hands-on approach to solving technical challenges.

Join Intercom, the leading AI Customer Service company, dedicated to empowering businesses to deliver exceptional customer experiences. Our cutting-edge AI agent, Fin, revolutionizes customer service with its always-on, flawless support, enhancing interactions and transforming how companies engage with their customers.Founded in 2011 and trusted by nearly 30,000 companies worldwide, we are redefining customer service standards through innovation, speed, and unparalleled value.What’s the opportunity?We are seeking a Technical Support Engineer who possesses a blend of engineering and web development expertise. This pivotal role involves crafting remarkable customer experiences and providing global support and education to our clients. Unlike traditional ticket-based support roles, our Support Engineers engage directly with customers, addressing complex technical challenges creatively and effectively.You will play a crucial role in integrating Intercom into customer products, diagnosing and reporting issues, and serving as the essential link between our customers and product teams. From the moment a customer chooses Intercom, you will be their guide, ensuring they realize the full potential of our product.This position is ideal for individuals passionate about problem-solving and troubleshooting, aiming to empower customers to achieve their goals and resolve product-related challenges. We value innovative thinkers who can contribute ideas for improvement and efficiency within our team and for our customers.This hybrid role requires you to work from our Dublin office three days a week, with the flexibility to work from home for the remaining two days. Full-time office work is also an option if preferred.

At Crusoe, we are on a mission to enhance the availability of energy and intelligence, creating the engine for an ambitious AI-driven world where creativity thrives without compromising on scale, speed, or sustainability.Join Crusoe and become part of the AI revolution with sustainable technology. You will be at the forefront of innovation, driving impactful solutions and collaborating with a team dedicated to shaping responsible and transformative cloud infrastructure.Role Overview:Crusoe Cloud is looking for a Senior Solutions Engineer to partner with our key enterprise clients as they deploy AI/ML workloads on our state-of-the-art GPU infrastructure. This role is highly interactive and customer-focused, requiring extensive technical knowledge in Kubernetes, MLOps, and cloud architecture.You will manage the entire deployment process—from conducting Proofs of Concept (PoCs) to optimizing workloads after the sale, acting as a vital technical liaison between our customers and engineering teams. Ideal candidates will have a passion for AI infrastructure, proficiency in containerized systems, and the ability to translate workloads seamlessly across different cloud environments.Your Responsibilities:Customer Enablement: Lead the technical onboarding and deployment of intricate AI/ML workloads, managing the PoC process through to post-sales optimization.Kubernetes & MLOps Implementation: Design and deploy ML workloads utilizing Kubernetes-based frameworks (e.g., Ray, Kubeflow) to create infrastructure that optimally balances performance, scalability, and efficiency.Infrastructure-Centric Approach: Move beyond abstract services—deploy and refine AI/ML workloads directly on Crusoe's infrastructure, ensuring optimum performance at both the container and hardware levels.Cross-Cloud Migration: Assist customers in transitioning and adapting workloads across AWS, Azure, and GCP, articulating the trade-offs between cloud-native and Crusoe-native strategies.Technical Communication: Conduct workshops, live demonstrations, and solution reviews, while contributing to case studies, solution briefs, and blog content that showcase real-world customer successes.Customer Advocacy: Provide valuable feedback to internal engineering and product teams, helping to enhance Crusoe’s platform based on hands-on implementation experiences.Qualifications:Proven expertise in Kubernetes and MLOps, with hands-on experience in deploying and managing cloud-based infrastructure.Strong understanding of AI/ML workloads and the ability to optimize them for performance and efficiency.Excellent communication skills, capable of conveying complex technical concepts to diverse audiences.Experience with cross-cloud architectures and migrations between AWS, Azure, and GCP.A passion for innovative technology and a desire to drive meaningful change in the AI landscape.

Join Vanta as a Solutions Engineer focused on Downmarket (Pre-Sales) in the EMEA region. In this pivotal role, you will engage with prospective clients, demonstrating our cutting-edge solutions and guiding them through the sales process. You will collaborate with the sales team to ensure customers understand the value of our offerings and how they can enhance their compliance and security posture.The ideal candidate will possess a strong technical background and a passion for helping clients succeed. Your expertise will be crucial in addressing client needs and showcasing our innovative services.

At Vanta, we are dedicated to empowering businesses to establish and demonstrate trust. Our commitment to continuous security monitoring and verification allows organizations to improve their security practices effortlessly. Our diverse and talented team includes individuals with various backgrounds, and many have thrived at Vanta without prior security experience.Our mission at Vanta is to enhance internet security and safeguard consumer data. We believe in the importance of ongoing security monitoring and verification, enabling companies to practice superior security with ease. We take pride in our collaborative and supportive team environment.As a Technical Support Engineer (TSE), you will be crucial in assisting our customers by addressing their most intricate technical challenges. You will serve as the ultimate technical escalation point for our Technical Support Specialists (TSS) and work closely with our Support and Engineering teams to provide an exceptional customer experience while adhering to our service SLAs.Our objective is to deliver top-tier Technical Support to our clients. Our team's mantra is: "We make complex solutions seem simple and excel in customer education." We prioritize building strong relationships with our customers based on trust and transparency, which is why our Technical Support Metrics are publicly available.As a Technical Support Engineer at Vanta, your responsibilities will include:Providing technical assistance to Vanta customers via email, screen sharing, and chat, ensuring timely responses within established SLAs.Gaining an in-depth understanding of Vanta’s product features, integrations, configurations, and messaging.Managing and resolving intricate technical issues for customers, while collaborating with Technical Support Specialists (TSS) on their most challenging cases as the final technical escalation point.Exhibiting a strong sense of ownership and accountability for enhancing the overall customer experience.Clearly communicating complex solutions to customers and documenting them for future reference.Implementing systematic problem-solving and troubleshooting methods, documenting insights in our Support CRM to identify trends.Creating reproducible test cases and collaborating with Product and Engineering teams to enhance the product.

Join our Client Engagement Group at Squarespace, where we empower users to enhance their businesses through effective marketing strategies. Our platform enables the creation, targeting, and automation of marketing campaigns, ensuring that users can send timely messages to the right audience. We are seeking skilled Software Engineers to develop the robust systems that support campaign creation, audience management, and data segmentation. Collaborate with product managers, designers, and fellow engineers to deliver intuitive, reliable features that enhance user engagement. Your role will encompass the entire lifecycle of customer data, focusing on: Data Ingestion & Aggregation: Design and implement high-speed data pipelines to collect, combine, and analyze customer data from diverse internal and external sources. Insight Generation: Utilize the consolidated data to produce advanced analytics and derive comprehensive customer insights. Compliance & Security: Ensure that our data infrastructure adheres to stringent security protocols and regulatory compliance standards. Distribution & Access: Develop and maintain efficient APIs for distributing insights, enhancing CRM interfaces, internal reporting, and facilitating data-driven decisions for our clients. This is a hybrid role based in our Dublin office, offering a collaborative atmosphere with a high-performing team. Your Responsibilities Build: Create efficient data pipelines capable of processing millions of data points daily, ensuring low-latency data flow. Collaborate: Partner with product managers to translate strategic goals into impactful features for our user base. Plan: Engage in architectural discussions and design reviews, influencing the development of backend systems. Own: Take charge of features through their development lifecycle, from implementation to deployment and ongoing support.

Fund Recs is an Irish fintech company focused on data management solutions for the funds industry. Since 2013, the team has built no-code reconciliation and data transformation tools that automate manual tasks for financial services clients. The platform supports more than 3,000 users in over 30 countries, including fund administrators, depositaries, audit firms, asset managers, and third-party management companies. With offices in Dublin, Waterford, and New York, Fund Recs employs over 50 professionals and offers flexible work arrangements. This Senior Technical Support Engineer role is remote within Ireland, but candidates must be based in the Republic of Ireland. The company does not provide visa sponsorship or support remote work outside Ireland. Role overview The Senior Technical Support Engineer joins the Technical Support Engineering Team to handle complex troubleshooting, root cause analysis, and issue resolution. Collaboration with developers is common when deeper investigation is needed. The role also involves keeping thorough records of communications and tracking issues through to resolution. Beyond daily support, the position contributes to developing tools and processes that improve both customer experience and internal operations. This includes efforts to enhance product supportability and foster ongoing innovation in support practices. Key responsibilities Manage the support ticketing system and respond to client requests in a timely manner. Monitor Service Level Agreement (SLA) compliance for all support tickets and cases. Maintain detailed records within each ticket, documenting all communications and follow-up actions. Location requirements This position is open only to candidates based in the Republic of Ireland. Remote work is supported within Ireland, but not from other countries. Visa sponsorship is not available.

Keeper Security is hiring a Systems Support Engineer for its B2B EMEA support team. This position is based in Ireland and supports a hybrid work model for those near County Cork, with a fully remote option for candidates living farther away. Keeper Security develops cybersecurity software used by millions of people and organizations in over 150 countries. As part of the team, you will help customers resolve technical issues and deliver detailed support analysis. Role overview Provide technical support to B2B customers across the EMEA region Analyze and resolve complex issues related to Keeper’s cybersecurity products Work weekend shifts as part of the support team’s coverage Work location Hybrid work available for those within commuting distance of the Cork office Fully remote option for candidates elsewhere in Ireland Requirements Permanent residency in Ireland Interest in technology and cybersecurity Willingness to work weekend shifts

At Crusoe, we are on a mission to accelerate the abundance of energy and intelligence, creating the driving force behind a world where individuals can ambitiously innovate with AI without compromising on scale, speed, or sustainability.Join us in the AI revolution powered by sustainable technology at Crusoe. Here, you will foster meaningful innovation, make a significant impact, and be part of a team that leads the way in responsible and transformative cloud infrastructure.Role Overview:As a Senior Cloud Support Engineer, you will be instrumental in the transformation of high-performance computing through the provision of sustainable and cost-effective GPU compute power. Your role will empower our customers to harness this technology for pioneering developments in areas such as AI/ML, physics simulations, and computational biology. Acting as the primary technical support contact, you will ensure that our customers can effortlessly utilize Crusoe Cloud to reach their objectives. This position is vital to Crusoe's mission, facilitating our customers' research and development efforts and contributing to a sustainable future. You will engage in exciting projects, collaborate with a talented team, and tackle complex challenges using cutting-edge technologies. We are seeking a highly motivated and experienced technical professional with a strong commitment to customer success, a comprehensive understanding of cloud technologies, and alignment with Crusoe's core values. This is a full-time position.Key Responsibilities:Customer Support: Deliver outstanding technical support to customers via Zendesk, adhering to SLAs and maintaining a high customer satisfaction score (CSAT of 95% or greater).On-Call Rotation: Participate in a 24/7 on-call rotation to promptly address critical issues.Troubleshooting: Diagnose and resolve issues related to VMs, hardware failures, and scaling tests using CLI and internal tools.Alert Management: Oversee alert triage, prepare for maintenance windows, and conduct node delivery testing.Collaboration: Collaborate closely with SRE, Networking, and Storage teams from initial triage through root cause analysis (RCA) delivery.Global Collaboration: Follow established global team collaboration and handoff procedures for ticketing and on-call management.Knowledge Development: Create onboarding materials, knowledge base documentation, and standard operating procedures (SOPs).

Join WalkMe, a subsidiary of SAP, as we redefine the Digital Adoption Platform (DAP) landscape, empowering organizations to navigate the complexities of modern technology. By utilizing WalkMe's innovative features—including guidance, engagement, insights, and automation—companies can optimize operational efficiency, enhance executive oversight of digital utilization, and fully leverage their digital investments, thus ensuring successful digital transformation.In partnership with SAP, WalkMe is at the forefront of revolutionizing the digital transformation process, enabling businesses to maximize the capabilities of SAP's powerful ERP solutions while improving user experience and productivity through WalkMe's user-friendly platform.This role involves direct support for WalkMe under the SAP umbrella.As a Technical Support Engineer, you will report directly to the Support Manager and serve as a reliable point of contact for our diverse customer base. Your role will commence with customer onboarding and extend through project implementation and contract renewals. You will be instrumental in delivering timely and effective solutions that align with our Service Level Agreements (SLAs), ensuring high levels of customer satisfaction. Moreover, your contributions to our knowledge base and customer community will significantly enhance the overall customer experience.

Join Our Team as a Product Specialist in Environmental & Energy Monitoring Solutions!The Brennan & Co Group, established in Dublin in 1967, is a prominent provider of equipment, reagents, and consumables, along with supply chain management services across the Life Sciences, Healthcare, Industrial, and Pharmacy sectors in Ireland, Europe, and Asia. Our commitment to excellence positions us as leaders in our field.Why This Role Matters:The Product Specialist will play a crucial role in delivering technical expertise regarding our Environmental and Energy Monitoring solutions. This position is integral to the sales process and focuses on fostering lasting relationships with our customer base.In this role, you will support new sales opportunities through various stages—from initial inquiries to finalized orders. You will also provide on-site assistance, including product commissioning and training. Key agencies you will work with include Invisible Systems and Mirrhia.Key Responsibilities:Implement Sales Action Plans and strategies aimed at expanding our environmental and energy monitoring product portfolio.Enhance our presence in the Life Sciences sector with comprehensive server/cloud monitoring systems.Drive business growth in Lab Conditions and Environmental monitoring through both standard and validated solutions.Identify and develop opportunities for Energy monitoring applications across diverse manufacturing sectors and commercial test labs.Collaborate with the Industrial Sales team to explore opportunities across our entire product range.Manage new sales inquiries from quotation to completion.Expand sales opportunities within our existing customer base.Monitor current customer installations to enhance satisfaction and identify further opportunities.Offer continuous technical support for the product portfolio.Utilize effective sales pipeline management tools to support sales objectives.Maintain an organized calendar and call plans to ensure timely follow-ups.Formulate market strategies considering product lifecycle, industry trends, and market maturity.

ZeroRisk seeks a Full Stack Software Engineer in Dublin to support and improve the stability of our production SaaS systems. This position centers on troubleshooting, recovery, and continuous improvement, with a strong focus on both technical depth and operational reliability. Key responsibilities Investigate and resolve production incidents by tracing customer-reported issues to their root causes in Java and Angular codebases Manage AWS infrastructure to help maintain system uptime and performance Carry out daily remediation tasks to keep operations running smoothly Develop and maintain internal tools and documentation to support team efficiency Requirements Approximately three years of professional experience as a software engineer Proficiency with both Java and Angular Hands-on experience managing AWS environments Methodical and calm approach to troubleshooting, especially under pressure Interest in transforming complex technical challenges into clear, preventable solutions This role suits someone interested in building full stack skills within a collaborative team focused on production systems, where feedback and learning are part of daily work.

Catalyx is actively seeking a skilled Manufacturing Engineer to join our dedicated team and contribute to our customer site in Cork.About Catalyx:At Catalyx, we are pioneers in the field of machine vision and automation, merging cutting-edge technology with human expertise to enable global manufacturers and logistics companies to achieve unprecedented levels of quality and efficiency. With over three decades of experience, our team has been instrumental in optimizing operational processes in highly regulated industries through innovative technology applications and expert support. Boasting 9 global offices, a workforce of over 550 professionals, and 3,000 successful projects to date, we possess the capability to tackle unique process challenges on a large scale while maintaining our vision of continuous innovation. For further insights, please visit www.catalyx.ai.Your Role:As a trusted partner in delivering exceptional lifecycle services to regulated and high-risk markets, Catalyx is steadfast in our commitment to innovation and excellence. We collaborate with life sciences and other regulated organizations to enhance operational efficiency and drive success. We are continually enhancing our on-site teams to support and advance our customers' operations.Key Responsibilities:Lead validation efforts for new manufacturing processes, ensuring adherence to regulatory standards and industry best practices.Design and execute process validation protocols and reports, maintaining thorough documentation of findings and ensuring successful implementation.Work with cross-functional teams to define validation requirements and timelines.Conduct risk assessments and develop mitigation strategies to ensure the successful rollout of validated processes.Continuously enhance and optimize existing manufacturing processes to improve efficiency and quality.Provide technical guidance and mentorship to team members, ensuring compliance with validation protocols and procedures.Stay informed on industry trends and regulatory changes to proactively identify improvement opportunities.Qualifications:Bachelor’s degree in Engineering or a related field.A minimum of 5 years of experience in process validation (including TMV, CSV) within a manufacturing setting.Demonstrated success in implementing process validation strategies and driving compliance.Strong analytical and problem-solving skills.Excellent communication and interpersonal abilities.

Catalyx is on the lookout for a skilled Validation Engineer to become a vital part of our team at our customer site in Cork.About Us:Catalyx is a pioneering machine vision and automation company dedicated to merging innovative technology with human expertise to empower global manufacturers and logistics firms to attain cutting-edge standards in quality and efficiency. With over three decades of experience, the creators behind Catalyx have continuously refined operational processes in highly regulated sectors through the invention of new technology applications and the provision of expert technical support. Our global presence spans 9 offices, with a workforce of over 550 professionals and more than 3,000 successful projects completed. We possess the expertise and reach to tackle unique process challenges on a large scale and are committed to pursuing what has never been achieved before. For more details, visit www.catalyx.ai.The Opportunity:As a Validation Engineer, you will play an integral role in supporting commissioning, qualification, and validation activities within a GMP-compliant manufacturing environment. Reporting to the CQV Manager, you will collaborate closely with cross-functional teams to ensure that systems, utilities, laboratory equipment, and manufacturing processes remain compliant and validated throughout their operational lifecycle.Your responsibilities will include maintaining existing validated systems and assisting in the implementation of new systems and process enhancements within both manufacturing and laboratory settings.Your Responsibilities:Assist in validation activities across facilities, utilities, equipment, and analytical systems within a GMP-regulated manufacturing context.Participate in the planning and execution of qualification tasks, including FUE Qualification, Computerized System Validation (CSV), and validation support for New Product Introductions and change initiatives.Contribute to the creation and upkeep of Validation Master Plans, validation protocols, reports, and associated documentation.Ensure compliance of validated systems and equipment, maintaining alignment with regulatory standards and site protocols.Facilitate the qualification and validation of critical systems, including HVAC, temperature-controlled environments, cleaning and steaming systems, autoclaves, and related process utilities.Draft, review, and aid in the approval of validation documents, such as protocols, reports, change controls, deviations, and CAPAs.Collaborate with cross-functional teams, including Manufacturing, Process Development, Quality Control, Quality Assurance, and Regulatory Affairs, to coordinate validation activities.

Rithum™ stands as the world's most reliable commerce network, revolutionizing the collaboration between brands, suppliers, and retailers to create seamless e-commerce experiences. Our unparalleled platform empowers brands and retailers to accelerate growth, optimize multichannel operations, expand product offerings, and enhance profit margins. Currently, over 40,000 companies rely on Rithum to drive their business growth across numerous channels, representing an impressive annual GMV exceeding $50 billion. With our comprehensive commerce, marketing, and delivery solutions, our clients craft optimized consumer shopping journeys from start to finish. Position Overview As a Senior Data Engineer, you will play a pivotal role in architecting, delivering, and maintaining a sophisticated data infrastructure that fuels advanced analytics. You are a seasoned data engineer with robust ETL pipeline and dimensional modeling expertise, prepared to harness AI as a formidable collaborator while ensuring its effective application for the sustainable health of our business systems. Your responsibilities include constructing complex data pipelines from the ground up and enhancing our database infrastructure to support advanced analytics, AI-driven decision-making, and autonomous data operations. You will collaborate across the organization, working closely with product teams, engineers, data scientists, and data analysts. In this capacity, you will enhance and support our company's cloud data architecture to facilitate our product and data initiatives for both external clients and internal stakeholders.