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Account Domain Operations Manager

On-site Full-time

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Experience Level

Manager

Qualifications

2-3 years of relevant experience in account management or operations; strong communication and teamwork skills; analytical mindset with problem-solving abilities; familiarity with regulatory compliance in the securities industry.

About the job

Join Our Team

  • The Account Domain Operations Manager at Toss Securities is part of the Account Team.
  • The Account Team plays a critical role in revolutionizing the investment industry by participating in all decision-making processes related to account modules, from product/service planning to ledger development and operations.
  • We foster a culture of close collaboration across various teams to operate products and execute quickly within an independent decision-making structure.

Your Responsibilities

  • Collaborate with the Domain Product Owner to enhance and manage services.
  • Perform tasks necessary for launching, operating, and managing various services related to accounts, which are fundamental to Toss Securities’ offerings.
  • Design detailed policies for service creation and manage QA/TC.
  • Issue tickets to manage tasks and establish necessary operational processes for service development.
  • Communicate detailed requirements with developers for service development.
  • Engage in close communication with regulatory authorities and relevant departments to address newly established or revised regulations and carry out necessary operational tasks.

Ideal Candidate

  • Experience in planning and operating account-related tasks in relevant departments such as brokerage firms, banks, and retail customer management is essential.
  • Strong understanding of various customer and account-related tasks in the securities industry is required.
  • Proven ownership experience as an executor throughout the entire process of service launch and operation.
  • Minimum of 2-3 years of relevant work experience is necessary.
  • Experience in other securities ledger domains or collaboration with IT would be an advantage.
  • Experience in introducing new methods to lead the launch of new securities services would be a plus.

Resume Recommendations

  • Detail your contributions in improving service planning tasks.
  • Highlight experiences where you expanded business impact.
  • Provide specific examples of identifying problems in product operations and implementing processes to resolve them, rather than merely listing projects.

Join the Toss Securities Journey

  • Application submission > Job interview > Cultural fit interview > Reference check > Salary negotiation > Final acceptance

Important Notes

  • Employment may be revoked if false information is found in the resume or if disciplinary actions are confirmed in work history.
  • Applicants falling under restrictions by Toss Securities may have their applications canceled.
  • Persons with disabilities and national veterans are given preference according to relevant laws.

A Note for Future Colleagues

About Toss Securities

Toss Securities is at the forefront of transforming the investment industry, dedicated to innovation and excellence in providing financial services. Our team thrives on collaboration and a commitment to impactful decision-making, making us a leader in the financial technology sector.

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