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Account Manager at Point C | Remote Position

Point CUnited States - Remote
Remote Full-time $65K/yr - $85K/yr

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Experience Level

Mid to Senior

Qualifications

Bachelor's degree or equivalent relevant experience.5-8 years of experience in client management, account management, or a related field. Strong interpersonal and communication skills with the ability to build lasting relationships. Proven track record in managing client accounts and delivering exceptional customer service. Ability to develop strategic service plans in alignment with client goals. Excellent problem-solving skills and attention to detail.

About the job

Point C is a leading national third-party administrator (TPA) that specializes in crafting tailored self-funded benefit programs. We pride ourselves on transcending conventional solutions to provide unparalleled value for our clients, striving to achieve results beyond the standard trajectory of 'Point A to Point B.' Our innovative approach incorporates comprehensive cost containment strategies, delivering significant reductions in plan costs through advancements in network and payment integrity, pharmacy benefits, and care management. At Point C, we embody a mission-driven culture that places our clients at the forefront of everything we do.

The Account Manager plays a pivotal role in managing and nurturing a portfolio of key client accounts, focusing on enhancing business growth and ensuring client satisfaction. This position acts as a trusted advisor and product expert, fostering robust relationships with clients, brokers, and internal teams. The Account Manager will oversee all aspects of the client lifecycle, from onboarding to continuous service delivery and renewal processes, ensuring top-tier service and consistent outcomes.

About Point C

Point C is a national third-party administrator that focuses on delivering customized self-funded benefit programs. We are committed to innovative solutions that provide significant cost containment strategies for our clients, ensuring they receive the best possible service and results.

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