Account Manager

TLDRRemote

Remote FullTime

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Qualifications

Bachelor's degree in Business, Marketing, or a related field. Proven experience in account management, client relations, or sales, preferably in a tech or media environment. Strong analytical skills with the ability to interpret data and generate insights. Excellent communication and interpersonal skills. Proficiency in HubSpot or similar CRM tools. Ability to work collaboratively in a remote environment and manage multiple priorities effectively.

About the job

About Us

Product: At TLDR, we pride ourselves on being the premier network of tech newsletters globally, boasting over 7 million subscribers. Our content spans critical areas such as startups, software engineering, artificial intelligence, cybersecurity, product development, and much more. Each newsletter is crafted by industry experts, our TLDR Crypto contributors are from Coinbase, TLDR Dev features engineers from DeepMind and Meta, and TLDR AI includes insights from researchers at Anthropic and Adobe. Stay informed on what truly matters in tech with TLDR.

Team: Our dynamic team of 24 full-time professionals includes talented individuals from renowned companies such as TikTok, Business Insider, Morning Brew, and other leading media brands.

Traction: We have experienced significant growth, doubling our revenue from 2024 to 2025, with ambitious plans to maintain this trajectory in 2026. Our esteemed advertisers, such as AWS, Google Cloud, Anthropic, Slack, Notion, and GitHub, seek to engage with the decision-makers in the tech industry.

Role Overview

We are in search of a results-driven and strategic Account Manager to oversee post-sale client relationships for a portfolio of over 70 active accounts. Your mission will be to ensure seamless campaign execution, foster strong client partnerships, and uncover new growth opportunities. This position combines relationship management, strategic consultation, and data analytics to drive performance.

Key Responsibilities:

Manage post-sale client relationships, prioritizing satisfaction, retention, and business growth.
Lead the onboarding process for clients, ensuring effective campaign management and delivery in collaboration with Ad Ops.
Identify and act on renewal and upselling opportunities within your account portfolio.
Evaluate campaign performance metrics, deliver insights, and provide actionable recommendations for improvement.
Collaborate closely with Sales, Operations, and Ad Ops teams to enhance workflows and execution effectiveness.
Maintain accurate forecasting, pipeline, and account health metrics within HubSpot.
Prioritize your accounts based on potential, ensuring tailored service delivery across your portfolio.
Propose process enhancements and insights to influence TLDR’s product and sales strategies.

About TLDR

TLDR is at the forefront of the tech newsletter landscape, serving over 7 million subscribers with expertly crafted content across various domains in technology. Our team consists of industry veterans from prestigious organizations, and we are backed by a diverse range of advertisers eager to connect with tech leaders. Join us and help shape the future of tech communication.

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