Advanced Customer Experience Representative

At Bozzuto, our team embodies a strong commitment to positively impacting our communities. We achieve this through our passion for designing, constructing, managing, and maintaining unique living environments. Our collaboration, blending the talents within our communities and our property operations teams, enables us to create extraordinary experiences for our residents, clients, and colleagues.We are dedicated to delivering exceptional experiences to everyone we serve, fostering a welcoming and inclusive workplace that thrives on teamwork. Guided by our core values of concern, creativity, passion, and the pursuit of perfection, we inspire each other to reach new heights and unlock our full potential, making the extraordinary a reality.Key Responsibilities:As a Weekend Evening Resident Experience Associate (Saturday & Sunday, 3 PM - 11 PM), you will be the first point of contact for prospects and residents, taking pride in creating lasting impressions and building positive relationships. Your ability to connect with people and make them feel at home is crucial to your success. You will personalize each interaction and strive to remember details about our customers, including their four-legged companions.Convert leads into community tours by engaging with prospects and providing valuable insights about our community and neighborhood.Support occupancy goals by coordinating tours with the leasing team.Address and resolve issues for residents and prospects promptly and with empathy.Plan and execute events and activities that promote resident engagement and community spirit.Enhance brand loyalty and meet resident retention targets by ensuring a consistently positive living experience and a well-maintained community.Increase awareness and excitement through social media outreach.Encourage satisfied customers to share their experiences through online reviews.Meticulously organize front desk logs, package rooms, club room reservations, and freight elevators.Commit to working weekends or evenings as required.Be open to obtaining a leasing license within your first 90 days of employment.

Join Our Team: Pet Parent Experience AssociateAt Sploot Veterinary Care, located in vibrant Chicago, IL, we are pioneering a new standard in urgent and primary pet care. We are looking for a dedicated full-time Pet Parent Experience Associate to enhance our client interactions and make a significant difference in the lives of pets and their families.Why Choose Sploot Veterinary Care?Our commitment to exceptional veterinary care spans from routine check-ups to urgent situations, all while fostering a supportive and collaborative work culture for our employees. We believe that outstanding patient care begins with empowered professionals who feel valued and supported.What You Bring to the Table:Veterinary or Animal Care Experience: Background in a veterinary clinic or animal care environment.Customer Service Excellence: A proven track record of providing client-centered, high-quality service.Your Responsibilities:Client Support & Coordination: Be the welcoming face of our clinic, guiding pet parents through a seamless experience from check-in to check-out.Schedule Management: Oversee and optimize the clinic's daily schedule to ensure smooth operational flow.Team Collaboration: Work closely with veterinarians, technicians, and fellow associates to deliver top-notch patient care.Problem-Solving: Maintain composure in fast-paced environments, addressing clinic needs with professionalism.Clear Communication & Guidance: Keep pet parents informed and supported throughout their visit.This role requires onsite work across multiple clinic locations, including weekend shifts.The Benefits of Being Part of Our Pack:Competitive Compensation: Starting pay ranging from $20–$23 per hour, with opportunities for advancement.401(k) Retirement Plan: Company matching to help you achieve your financial goals.Comprehensive Healthcare: Medical, dental, and vision insurance with a substantial employer contribution, along with HSA options.Paid Time Off: Begin with two weeks of PTO, with additional time accrued based on service.Paid Parental Leave: Up to 12 weeks of paid leave available for eligible team members.Pet Care Benefits: Discounts on veterinary services for your furry family members.

Location: Remote (US or Canada) Type: US - Full-Time; Canada - Independent Contractor About Human Agency At Human Agency, we are experiencing rapid growth and have a burgeoning pipeline of opportunities that call for extraordinary talent across various disciplines. Our mission is to recruit individuals, from creative producers to technical experts and entrepreneurial leaders, who can contribute to this exciting next chapter of our evolution. We are a company of doers. Here, leaders are hands-on, teams collaborate closely, and every member has a voice in shaping our projects. We embrace feedback, learn swiftly, and consistently strive to elevate our standards. The best ideas prevail, irrespective of their origin, as our clients depend on us to deliver exceptional results consistently. Our clients’ missions, products, and financial health are paramount. We delve deep into their world, acting as custodians of their aspirations and partners in addressing significant challenges. Every product, strategy, or asset we produce must be aesthetically pleasing and functional, practical, usable, and designed for real-world impact. People are our most valuable asset, and we thrive by bringing on board individuals who propel us forward. Across strategy, engineering, design, data, and operations, we seek teammates who challenge the status quo and enhance our capabilities. Our philosophy is to always hire individuals who are better than ourselves. We collaborate with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centric. We believe AI should enhance human potential rather than replace it, and we build with this conviction in every engagement. From advisory services to tooling, implementation, and education, we meet clients at their level and help them integrate AI in alignment with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation. Throughout our journey, we lead with purpose, passion, and a sense of adventure. We engage in meaningful work alongside people we care about, making the journey an adventure worth embarking on. At Human Agency, our identity and our work are intricately linked. The Opportunity This is not just a job posting; it is an invitation for an exceptional individual who does not conform to a single category. You are a builder with a proven track record of delivering results, a versatile generalist who transitions seamlessly between disciplines without sacrificing depth, and an operator who envisions AI as the driving force for future innovations. We are developing ventures, serving clients at the highest standards, and moving swiftly. We require individuals who can do more than just execute plans; we need forward-thinkers who can anticipate challenges, devise strategic plans, and bring them to fruition.

About Us:At Industrious, we pride ourselves on being the leading provider of premium workplace-as-a-service solutions, home to the most highly-rated workplaces in the industry. Our mission revolves around crafting exceptional experiences for teams of all sizes, including our own. We believe that a fulfilling workday is shaped by the people you collaborate with and the challenges you tackle together. We seek individuals who are innovative thinkers and excel in a collaborative environment. As a unified team, we welcome fresh ideas and celebrate every achievement. Our goal is to make a significant difference in our members' workplace experiences.We believe that authenticity is key to great days at work. A diverse array of backgrounds, perspectives, and ideas is essential for delivering outstanding workplace experiences for both our members and our team. At Industrious, we are dedicated to fostering an inclusive and respectful environment that values your uniqueness and individuality. You are appreciated for who YOU are, and we recognize that together, as one team, we can achieve remarkable outcomes.We are proud to have been acknowledged as one of America’s 500 fastest-growing companies by Inc. Magazine in 2020 and as one of Forbes’ Best Startup Employers.To learn more, please visit www.industriousoffice.com/careers.About the Role:This position is a part-time, in-person hospitality role based onsite. Candidates should reside within a reasonable commuting distance of Chicago, IL. Our compensation package includes attractive commuter benefits!As a Member Experience Associate at Industrious, you will play a pivotal role in enhancing the member experience, ensuring that every visitor to our office has a remarkable day. While each day may vary, here’s a glimpse of what you can expect:You will be the welcoming face of our office, responsible for setting up the space each day: brewing coffee, preparing breakfast, and restocking shared amenities.You will take initiative to manage inventory and oversee the ordering of supplies for your location.You will create unforgettable events and pay attention to the finer details, knowing that the magic lies in the little things.You will onboard new members into various systems to ensure their first day is smooth and memorable.You will assist members with any IT or Wi-Fi issues that may arise, ensuring they remain connected.

Join Stanley Consultants, a prestigious global consulting engineering firm committed to innovation and ethics. With over a century of experience, we tackle the most intricate challenges in energy, transportation, and federal government sectors, ensuring a sustainable and connected world for all. We pride ourselves on our People First approach, offering a collaborative environment where your growth and success are paramount. We are seeking a skilled Resident Project Representative to join our Chicago, IL office. This role requires a candidate with substantial construction management expertise, ideally a licensed professional, who will oversee public infrastructure projects and collaborate closely with the Resident Engineer. You will engage with project owners such as IDOT, CDOT, ISTHA, and various municipalities, ensuring that on-site construction aligns with project specifications and plans.

Location: Remote (U.S. or Canada) Type: US Applicants – Full-Time; Canadian Applicants – Independent Contractor About Human Agency At humanagency, we are experiencing rapid growth, driven by a steady influx of opportunities that demand extraordinary talent across various disciplines. Our mission is to recruit individuals ranging from creative producers to technical experts and entrepreneurial leaders who can help us embark on this exciting next chapter of expansion. We pride ourselves on being a company of doers. Our leaders actively engage in the work, teams collaborate closely, and every member contributes to the final product. Here, titles do not shield anyone from constructive feedback or fundamental tasks. We embrace critique, learn swiftly, and continuously elevate our standards. The best ideas triumph, regardless of their origin, as our clients rely on us for outstanding results every time. Our clients' missions, products, and financial outcomes are paramount. We immerse ourselves in their objectives, becoming true partners in overcoming significant challenges. Every product, strategy, or asset we develop must be not only aesthetically pleasing but also practical, usable, and designed for meaningful real-world impact. People are our most valuable asset, and our growth hinges on hiring individuals who propel us forward. Across strategy, engineering, design, data, and operations, we seek teammates who elevate our collective performance. We believe in hiring up, never down. We collaborate with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and centered on human experience. Our conviction is that AI should enhance human potential rather than replace it, and we uphold this belief in every engagement. From advisory and tooling to implementation and education, we meet clients where they are, helping them integrate AI in alignment with their missions and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation. Throughout our journey, we lead with purpose, love, and a sense of adventure. We engage in meaningful work with people we care about, transforming the experience into an adventure worth undertaking. At humanagency, who we are and how we operate are fundamentally intertwined. The Opportunity This is not a conventional enterprise CISO position where you inherit a legacy infrastructure, oversee a large team, and maintain the status quo. This role is hands-on and entrepreneurial, placing you at the forefront of AI security—designing systems that are yet to be created, addressing issues the industry is just beginning to identify, and viewing security not merely as a cost center but as a strategic and commercial asset. We are deploying AI agents at scale across client environments, developing our proprietary AI-powered tools, and advising organizations on how to safely incorporate autonomous systems into their missions.

Join Futuresight as an Entrepreneur in Residence, where you will have the unique opportunity to shape the future of innovative business ventures. This remote role calls for a visionary leader ready to take on the challenge of potentially becoming a future CEO or founder. You will engage directly with our team and stakeholders to explore new ideas, drive strategic initiatives, and cultivate a thriving entrepreneurial ecosystem.

AECOM is seeking a highly skilled and motivated Resident Engineer to join our team in Chicago. As a Resident Engineer specializing in roads and bridges, you will play a pivotal role in overseeing construction projects, ensuring compliance with design specifications, and maintaining safety standards. Your expertise will be vital in managing project schedules, liaising with stakeholders, and delivering high-quality results.

We are seeking a dedicated and knowledgeable Resident Engineer specializing in Highway and Interstate projects to join our dynamic team in Chicago. In this role, you will be responsible for overseeing project execution, ensuring compliance with engineering standards, and leading field operations.

Join our dedicated team as a Resident Program Assistant at Senior Lifestyle Corporation in Chicago! In this dynamic role, you will support the planning and execution of engaging activities for our residents, fostering a vibrant community atmosphere.Your responsibilities will include assisting with daily activities, coordinating events, and ensuring a welcoming environment for all residents. This is a fantastic opportunity to make a positive impact in the lives of seniors while gaining valuable experience in the field of community services.

AECOM is seeking a dedicated and detail-oriented Resident Engineer (Water) to join our team in Chicago. In this pivotal role, you will oversee water infrastructure projects, ensuring that all work adheres to environmental standards and project specifications. You will collaborate closely with engineers, contractors, and regulatory agencies to deliver projects on time and within budget.

Join Databricks as a Resident Solutions Architect specializing in the Healthcare & Life Sciences sector. In this pivotal role, you will collaborate with our clients to architect solutions that drive innovation and enhance patient outcomes. Leverage your expertise in cloud technology and data analytics to guide healthcare organizations through their digital transformation journeys.

Join futuresight as we embark on an innovative journey to redefine the future of technology and entrepreneurship. We are seeking a visionary Entrepreneur in Residence - Technical Co-founder (CTO) who is passionate about driving technological advancements and building groundbreaking solutions. In this role, you will collaborate with our dynamic team to develop and launch transformative products that will have a significant impact on various industries.

Sploot Veterinary Care is building a new standard for urgent and primary care for pets in Chicago. The team provides both routine wellness and urgent medical services, focusing on high-quality patient care and strong staff support. Collaboration is encouraged, and every team member’s input matters. Role overview The Pet Parent Experience Associate helps create a welcoming, supportive environment for pet parents and their animals. This role is the first and last point of contact during clinic visits and is central to smooth daily operations at the clinic. What you will do Greet and assist pet parents from check-in through check-out, making each visit warm and empathetic. Manage the clinic schedule to keep appointments running smoothly. Work alongside veterinarians, technicians, and other associates to support high standards of care. Handle busy periods and challenges calmly and professionally. Communicate clearly with pet parents, offering guidance and reassurance throughout their visit. Provide onsite support at multiple clinic locations, including regular weekend shifts. No overnight shifts required. Requirements Experience in a veterinary clinic or animal care setting. Strong client service skills, with a focus on delivering positive and consistent experiences. Compensation and benefits Hourly pay: $20 to $23, with advancement opportunities based on performance. 401(k) plan with company match. Medical, dental, and vision coverage with employer contributions; HSA options available. Two weeks paid time off to start, with additional PTO accrued over time. Up to 12 weeks paid parental leave for eligible employees. Discounts on pet care services. This is a full-time, onsite position based in Chicago, IL. Shifts are flexible, with weekends required but no overnight hours.

AECOM is seeking a skilled and dedicated Resident Engineer specializing in Transit and Rail systems to join our dynamic team in Chicago. In this critical role, you will oversee transit and rail projects, ensuring compliance with contractual obligations, safety regulations, and quality standards. Your expertise will guide project execution from inception to completion, collaborating with various stakeholders to deliver successful outcomes.

Founded in 1986, Marquette Associates is dedicated to delivering unparalleled investment consulting services. Our mission is to serve as a reliable partner, putting our clients’ interests and goals at the forefront of our operations. With a team that combines real-world experience and a commitment to innovative thinking, we empower our clients to achieve their objectives effectively.If you are interested in future opportunities that are not currently advertised, please submit your resume here for consideration.

As the Digital Experience Lead at ServiceNow, you will spearhead our efforts in transforming the digital landscape of our services. You will collaborate with cross-functional teams to enhance user engagement and streamline digital interactions. Your role will involve strategizing and implementing innovative solutions that elevate the overall customer experience.

Join Adyen as our Engineering Director for Developer Experience! At Adyen, we revolutionize payments, data, and financial products for leading brands like Meta, Uber, H&M, and Microsoft, establishing ourselves as the premier financial technology platform. Our mission is driven by an environment where ambitious individuals can thrive, supported by a culture that encourages ownership of their career paths. We are a dynamic team dedicated to solving unique technical challenges collaboratively, delivering innovative and ethical solutions that empower businesses to achieve their goals faster. Your Role: We are on the lookout for a visionary and highly skilled Director of Developer Experience (DevX) to spearhead our global customer experience initiatives. In this pivotal leadership position, you will advocate for our merchants and partners, ensuring they benefit from a world-class platform integration. Your influence will shape the developer journey, making integrating with Adyen not just seamless, but an exceptional experience. You will immerse yourself in our public APIs, SDKs, and documentation, identifying friction points for developers and creating tools and content to remove them. This role is ideal for a builder and communicator eager to make a significant impact and redefine integration standards for thousands of developers worldwide. We firmly believe that our customers' success translates to our success, beginning with a hassle-free integration experience for our clients and partners. We operate swiftly, take full ownership of our work, and are dedicated to making our technology intuitive and powerful for developers.

At MERGE, we are Built Different. We are a marketing and technology agency uniquely designed at the intersection of health and wellness, where human impact is paramount. By integrating storytelling with technology, we transcend traditional engagement models to deliver Whole Human Marketing. This innovative approach acknowledges the multidimensionality of humans and leverages AI to ensure that every brand interaction is natural, contextual, and relevant.This dedication to human-centered innovation is what unites us and drives us forward. Our collective mission is clear: to connect people and brands to foster healthier and happier lives.Elevate Your Career with UsAt MERGE, we are committed to cultivating an exceptional work environment where talented and driven individuals thrive. We promote a culture that encourages innovative thinking and emotional engagement, enabling our team to produce their finest work.Your Role as VP, Client Experience OperationsAs the VP of Client Experience Operations, you will spearhead the strategy for MERGE’s Client Experience infrastructure while ensuring successful execution. You will define the long-term vision, design, and operational performance of the systems that empower MERGE to scale effectively without compromising client impact or operational integrity, ensuring these systems are constructed, adopted, and continuously refined.Reporting directly to the Chief Client Experience Officer, you will wield significant cross-functional influence, aligning teams and workflows around a cohesive, high-performing client lifecycle and translating strategic objectives into tangible operational practices.Your Key ResponsibilitiesEnterprise Client Experience Strategy & GovernanceOutcome-Driven Systems: Lead the comprehensive evolution of the MERGE Client Experience Operating System, maintaining it as a competitive advantage that boosts client retention and enterprise value.Lifecycle Architecture: Implement global standards for the client lifecycle, ensuring uniformity across all business units while creating a framework that accommodates agility based on client tier and service intensity.Operational Excellence: Facilitate organizational change by promoting enterprise-wide adoption of essential Client Experience practices, governance standards, and operational rhythms.Strategic Health & Predictive AnalyticsPortfolio Health Ownership: Oversee governance of the MERGE Client Experience portfolio to enhance overall health and performance.

Join IMC Trading during an exciting phase of global expansion. As we enhance our trading, technology, and research capabilities, building strong leadership and technical skills at scale has never been more essential.We are seeking a seasoned Learning Experience Designer to become a vital member of our global Learning & Development team. In this role, you will spearhead the creation and development of groundbreaking learning solutions that enhance performance, elevate leadership capabilities, and support IMC’s expanding global workforce. This is not your typical content production position; you will oversee comprehensive learning design projects, collaborate with business leaders, and partner with subject matter experts to assess needs, craft evidence-based solutions, and deliver engaging learning experiences across various regions.