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Join ServiceNow as an Advisory Solution Consultant specializing in Customer Relationship Management (CRM). In this role, you will leverage your expertise to guide clients through the implementation and optimization of our innovative CRM solutions. Your ability to understand client needs and translate them into actionable strategies will be key to driving success and delivering exceptional customer experiences.
ServiceNow is a leading provider of cloud-based platforms that transform the way organizations operate by automating business processes and workflows. Our commitment to innovation, customer satisfaction, and delivering exceptional value makes us a trusted partner for organizations seeking to enhance their operational efficiency.
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Search for Solutions Consultant At Campfire San Francisco
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Note: This position is based in San Francisco, CA and requires full-time in-office attendance, five days a week. Please do not apply if you cannot meet this requirement.About CampfireCampfire is a cutting-edge AI-powered ERP system tailored for mid-sized and enterprise-level businesses, aimed at optimizing operations and driving growth. Our innovative platfo…
This position is based in San Francisco, and all team members are expected to work in the office five days a week, fostering collaboration and teamwork.As an integral part of our team and one of the first Account Executives (AE) at Campfire, you will be pivotal in propelling our growth trajectory. You will work closely with the Founder and CEO to swiftly adapt to your role. Your responsibilities will encompass managing the entire sales cycle—from identifying potential clients to successfully closing deals—while effectively utilizing automation and lead-generation tools to enhance our outreach strategies. Campfire is a fast-paced, high-growth company seeking innovative thinkers who are eager to contribute and grow alongside us. The ideal candidate will bring fresh ideas and a results-oriented mindset that exceeds standard expectations.Key ResponsibilitiesLead Generation & ProspectingDevelop and maintain targeted lead lists, ensuring they align with our Ideal Customer Profile (ICP).Collaborate with a Sales Development Representative (SDR) on our Go-To-Market (GTM) team to enhance your pipeline.Leverage automation tools to discover, segment, and engage potential customers.Conduct research and qualify leads within the software industry to establish a solid sales pipeline.Outreach & Relationship BuildingImplement multi-channel outreach strategies, including tailored emails, phone calls, and LinkedIn interactions.Identify key decision-makers and influencers within target organizations.Cultivate leads and forge relationships that promote trust and long-term collaborations.Manage the complete sales cycle for selected accounts, from initial discovery to contract negotiations.Collaborate with marketing and product teams to customize messaging and value propositions for prospects.Deliver product demonstrations to potential clients, effectively communicating the value of Agent+.Metrics & ReportingMonitor, measure, and report on essential sales metrics, such as lead-to-meeting and meeting-to-close conversion rates.Continuously refine workflows and outreach strategies based on performance analytics.Optimize the utilization of CRM software (HubSpot).
Join Campfire as a Customer Support Manager, where you will serve as a dedicated advocate for our customers, delivering prompt, thoughtful, and high-quality assistance for both technical and accounting inquiries. You will manage intricate support cases, develop extensive product knowledge, and play a pivotal role in refining our support processes as we expand.Collaborating closely with Product, Engineering, and Customer Success teams, you will convert customer feedback into enhanced product experiences, continuously elevating our user support.This position is perfect for individuals who enjoy solving problems, excel in dynamic environments, and aspire to grow into leadership roles over time.
Join Campfire, a rapidly expanding startup, as a Sales Development Representative. We are seeking a motivated individual who possesses 1-2 years of experience in a sales development role. This position is perfect for someone who thrives in a dynamic and evolving environment and is eager to progress toward an Account Executive role.As the initial point of contact for prospective clients, you will manage inbound leads and spearhead outreach to create a robust pipeline through targeted outbound strategies. Collaborating closely with finance and operations leaders, you will demonstrate how Campfire can revolutionize their workflows.
Important Notice: This position is based in San Francisco, and our team operates in-office five days a week, fostering collaboration with peers.About UsCampfire is pioneering the future of finance with our state-of-the-art core accounting platform tailored for modern mid-market finance teams. Our solutions replace outdated legacy ERPs and manual processes, enabling swift closings and seamless scaling. Over the past year, we have experienced a remarkable 10x growth, fueled by strong customer demand and a product that consistently delivers tangible results. We are rapidly expanding and committed to empowering finance teams with the clarity, control, and strategic insight they need to lead confidently.Position OverviewAs a key member of our Customer Experience team, the Implementation Manager will be instrumental in driving adoption of Campfire's solutions. You will collaborate closely with new clients to assess their accounting software needs, configure the software accordingly, and offer pre-launch support to help them accomplish their accounting and business objectives. In this role, you will report to the Head of Implementation & Customer Success.Key Responsibilities:- Spearhead the implementation process for new clients, from initiation to full operational launch.- Supervise the migration of client data from previous accounting solutions in line with client specifications.- Act as a subject matter expert in Campfire accounting, delivering training sessions to ensure users are adept with the software.- Serve as the primary liaison for assigned accounts throughout the implementation phase.- Collaborate with product and engineering teams to relay customer issues and feature requests.- Establish and uphold best practices and documentation for implementation.
Important Notice: This position requires in-office presence in San Francisco at our headquarters, collaborating with the entire team five days a week. We are not considering remote candidates.About CampfireAt Campfire, we are dedicated to transforming the accounting software industry, challenging established players like Netsuite to create modern solutions tailored for startups and mid-sized tech companies. Proud graduates of Y Combinator's Summer 2023 cohort, we are backed by leading investors such as Foundation Capital and are experiencing rapid growth in our customer base. Your RoleAs an AI Engineer at Campfire, you will be instrumental in designing and deploying AI-enhanced solutions that elevate our accounting platform. Your work will encompass automating financial workflows and developing intelligent features that deliver real-time insights, placing you at the forefront of making accounting smarter, quicker, and more intuitive for our users. We Are Looking ForExpertise Required:A robust background in machine learning, deep learning, and natural language processing (NLP).Demonstrated experience with frameworks such as PyTorch or TensorFlow, along with proficiency in Python.Hands-on experience with deploying machine learning models in production settings.Familiarity with Large Language Models (LLMs) (e.g., OpenAI, Hugging Face) and their fine-tuning for practical applications.Ability to Thrive in Agile Environments:You are adaptable and thrive in a fast-paced setting, eager to experiment, iterate, and deliver results swiftly.Autonomous Work Ethic:You take full ownership of projects, from initial model prototyping to deployment and ongoing monitoring. Ideal CandidateYou are not merely seeking employment; you are looking for a meaningful challenge.You are passionate about leveraging AI to tackle genuine business challenges.You aspire to create practical, customer-centric AI applications rather than focusing solely on research.You are enthusiastic about cross-functional collaboration with teams across engineering, product, and design within a dynamic startup. Join UsThink you are the right fit? We are eager to connect with you! Please reach out and share your experience.
As a Customer Success Manager at Campfire, you will take charge of a diverse portfolio of customers, focusing on enhancing their experience, ensuring retention, and fostering long-term success. You will serve as the key liaison to finance and accounting teams, empowering them to extract measurable value from Campfire while confidently managing their core financial operations on our platform.Collaboration is key in this role, as you will work closely with Implementation, Product, Support, and Sales teams to deliver an exceptional customer experience and pinpoint opportunities for expansion and growth.Key ResponsibilitiesCustomer Ownership & SuccessOversee post-implementation success for your assigned customers.Cultivate robust relationships with Controllers, Accounting Managers, and Finance leaders.Drive customer adoption, engagement, and realization of value across accounts.Proactively monitor account health and identify potential churn risks.Lead Quarterly Business Reviews (QBRs), success planning, and regular check-ins.Retention & GrowthManage renewals for your designated book of business.Spot and support expansion opportunities (additional seats, modules, entities, geographical areas, and use cases).Collaborate with the Sales team to scope and finalize upsell and cross-sell opportunities.Maintain precise renewal forecasts and risk pipelines.Product Adoption & EnablementFacilitate customer enablement sessions and workflow optimization reviews.Assist in the rollout of new product features and modules.Ensure customers adhere to best practices and maximize their value from Campfire.Cross-Functional CollaborationWork closely with Implementation to ensure seamless handoffs and successful go-lives.Collaborate with Support and Product teams to resolve issues and escalate customer feedback effectively.Act as the voice of the customer internally to enhance processes throughout the customer lifecycle.
About the RoleJoin Campfire as a Customer Success Lead, where you will play a pivotal role in ensuring the strategic success of our most complex and high-impact clients. In this dynamic position, you will not only manage key accounts but also mentor and guide a team of Customer Success Managers as we shape our Customer Success strategy.You will act as a vital link between our customers, Product, and Engineering teams, ensuring that our clients derive significant value from Campfire, maintain a strong engagement with the platform, and broaden their utilization of our offerings.Key ResponsibilitiesLeadership & Team DevelopmentMentor, coach, and empower Customer Success Managers to achieve outstanding customer outcomes.Establish standards, best practices, and playbooks for onboarding processes, ongoing success metrics, quarterly business reviews, and renewals.Collaborate with leadership to develop team strategies, capacity planning, and customer segmentation models.Analyze account health, renewal forecasts, and risk management with the team.Customer Ownership & RetentionCultivate strong executive relationships with CFOs, Controllers, and Finance leaders.Drive adoption, engagement, retention, and overall success across designated accounts.Facilitate quarterly business reviews, success planning, and renewal strategies for high-value clients.Proactively identify and address churn risks.Growth & ExpansionSpot and pursue expansion opportunities including new modules, seats, geographical areas, entities, and use cases.Collaborate with Sales to identify and close upsell and cross-sell opportunities.Influence account strategies to maximize customer lifetime value.Product Adoption & EnablementEnsure clients are consistently optimizing their workflows using Campfire.Lead enablement sessions, best-practice reviews, and executive presentations.Implement major product updates and encourage adoption of new features.Cross-Functional LeadershipFoster collaboration across various departments to ensure seamless communication and alignment in achieving customer success.
Join Campfire as a Full Stack Engineer and play a pivotal role in transforming the accounting software industry. Based at our San Francisco headquarters, this in-office position invites you to collaborate closely with our talented team five days a week. About CampfireAt Campfire, we are driven by our mission to revolutionize accounting software, offering innovative solutions to startups and mid-sized tech companies. As proud graduates of Y Combinator's Summer 2023 cohort, we have secured support from esteemed investors like Foundation Capital and are witnessing rapid growth in our customer base.Your Role As a key member of our engineering team, you will be instrumental in designing and building our mission-critical software that enhances customer experiences. What We’re Looking ForWe seek an individual who: Possesses a strong foundation in Python, NextJS/React, and Tailwind.Thrives in a fast-paced, agile environment with minimal structure.Values autonomy, is self-motivated, and can effectively lead projects to completion. Ideal CandidateYou're driven not just by the prospect of a job, but by the desire to tackle challenges head-on. You're passionate about developing user-centric solutions and eager to collaborate, learn, and grow within a dynamic startup culture. How to ConnectIf you believe you’re the right fit, we want to hear from you! Share your journey with us and let’s discuss how you can contribute to igniting change at Campfire. BenefitsWe offer exceptional benefits including 100% premium coverage for employees and 80% for dependents, along with comprehensive healthcare and dental options.
Are you ready to embark on an exciting journey with us? If you don’t see a role that excites you, reach out to recruiting@meetcampfire.com with your resume and a proposal for your ideal position.About CampfireCampfire is revolutionizing the finance and accounting landscape with our AI-first ERP solution. Unlike traditional ERPs, we provide a fully integrated platform that includes a general ledger, revenue automation, close management, and much more, all designed to empower finance teams. With Campfire, you gain access to intuitive software that streamlines processes, reveals deeper financial insights, and grows with your business.Your Opportunity The Role:Are you a trailblazer looking for a unique opportunity? We are on the lookout for outstanding individuals who are eager to join our rapidly expanding team. Share your vision and demonstrate how you can add value to Campfire, and we’ll craft a position tailored just for you. Who We’re Looking For:You are not just seeking a job; you are ready to embrace a challenge.You have a passion for developing user-centric solutions that make an impact.You thrive in collaborative environments and are excited to learn and grow within a dynamic startup culture.You possess a strong foundation in finance, accounting, or the ERP domain. Let’s Connect:If you believe you are the right fit, we can’t wait to hear from you! Reach out, share your story, and let’s explore how you can drive innovation at Campfire. Benefits:We offer top-tier benefits, including 100% premium coverage for employees and 80% for dependents, comprehensive healthcare and dental options, a 401(k) plan, and in-office lunches twice a week.
Join mach9 as a Solutions Consultant, where you will play a crucial role in driving our clients' success through innovative solutions tailored to their unique needs. As a vital member of our team, you will collaborate closely with clients to understand their challenges, design effective solutions, and ensure seamless integration. Your expertise will help us enhance customer satisfaction and solidify our position as an industry leader.
About RilletAt Rillet, we empower accounting and finance teams to perform at their best. Our clients are the intellectual backbone of their organizations, and we are dedicated to providing them with the tools to execute their financial operations with unprecedented speed, precision, and insight.As an AI-driven ERP solution, Rillet enables a zero-day close, setting us apart with our unified data model, numerous top-tier native integrations (including Stripe, Ramp, Salesforce, and more), automated workflows, multi-entity consolidation, and an ever-growing team of specialized AI agents for various financial tasks. Our commitment to excellence has earned us a perfect customer satisfaction score. High-growth companies such as Mercer, Windsurf, and Function Health appreciate our rapid deployment capabilities, allowing them to scale their financial infrastructures as swiftly as they expand.With a market ripe for disruption, we have successfully raised $100 million from leading investors, including Sequoia, a16z, Iconiq, Oak HC/FT, and First Round, to enable every organization to harness the speed of AI in their financial operations.Our CultureRillet thrives on a fast-paced environment where intelligence is just the starting point. To excel here, you must exhibit extraordinary speed, initiative, and adaptability.Successful Rilleteers are proactive, adopting a mission-driven approach to design strategies that yield exceptional results—often surpassing managerial expectations.Our work centers around our clients. Those who succeed at Rillet are driven by the desire to deliver impactful solutions, even if they deviate from the original plan.While a background in accounting is not mandatory, an appreciation for the transformative impact our solutions can have on our clients’ financial operations is crucial. Rilleteers take pride in powering the financial backbone of the world’s fastest-growing companies.Position OverviewWe are seeking a dynamic Solutions Consultant to facilitate Rillet's transition into its next phase of growth. As we expand our go-to-market (GTM) team, you will collaborate closely with the CEO, GTM, and Product teams to guide prospective clients in evaluating Rillet as their preferred ERP solution. As a foundational member of Rillet's GTM team, you will play a pivotal role in developing strategies, testing ideas, and establishing the groundwork for Rillet's future in the marketplace.We value in-person collaboration and are looking for team members located within commuting distance of our San Francisco office.
About YouAs a natural problem-solver, you thrive in tackling complex challenges with a keen ability to learn quickly and implement knowledge effectively. You are energized by ambitious goals, charting the course to success and taking ownership of outcomes. Your passion for helping others shines through in collaborative environments, where you take joy in achieving shared milestones. The value you place on swift iterations and authentic feedback from both peers and clients drives you forward. If you're an early riser ready for an exciting new journey, we want to hear from you!About UsLevelpath is revolutionizing procurement through our cutting-edge AI platform designed specifically for global enterprises. Established in 2022, our mission is to transform procurement into a seamless and enjoyable process. With an intuitive interface, Levelpath empowers organizations to enhance agility in procurement within days and achieve significant savings in just weeks, all while providing transparency, control, and intelligence for all stakeholders involved. Our AI-driven insights offer contextually relevant solutions, uncovering valuable opportunities and significantly boosting operational efficiency. Renowned global brands place their trust in Levelpath’s profound procurement expertise to optimize their business outcomes and strengthen supplier relationships.Pathfinders Wanted - Join Us!We are seeking a Solutions Consultant to enhance our platform's scalability and deliver immediate value to our customers. In this pivotal role, you will support Account Executives during the pre-sales process, assist with onboarding and implementation, and continuously drive customer satisfaction. This is an incredible opportunity to join a dynamic, customer-centric solutions team addressing procurement challenges directly and playing a vital role in ensuring our customers’ success.This is a full-time position based at our San Francisco Headquarters.What You’ll DoCultivate strong, lasting relationships with current and prospective clientsGuide and support customers in implementing Levelpath solutionsStrategize, develop, and optimize our operational processes, tools, and systems (such as Zendesk and Salesforce) to effectively serve enterprise clientsCreate best practice documentation and product guides for customer useIdentify key stakeholders and establish relationships with influential business leaders within client organizationsCollaborate with the sales team to introduce new solution offerings to our customers
Join the Method TeamAt Method, we have revolutionized the way individuals connect with their financial accounts. By integrating real-time liability connectivity and instant payment execution, our API simplifies the connection between financial accounts and the applications people rely on. With over 45 million users and more than 350 million liability accounts connected without the need for credentials, we have processed over $2.5 billion in payments, saving our users millions in interest. Currently, one in every three credit cards in the United States operates within the Method ecosystem, with leading financial institutions such as SoFi, Bilt, Cleo, Sezzle, Figure, and Aven leveraging our APIs to create exceptional user experiences.Our dedicated team of over 50 professionals is spread across offices in Austin, San Francisco, New York City, and Washington D.C. We are eager to maintain our growth trajectory while collaborating with our esteemed investors and advisors from Andreessen Horowitz, Emergence Capital, Y Combinator, Avra, and Ardent. For more insights about our journey, visit our blog!Your Role and ImpactWe are seeking a Solutions Consultant who will enhance Method's technical sales and expansion initiatives. In this role, you will engage in pre-sales activities, collaborating with customers from the outset to facilitate technical discovery, solution development, and integration planning, thereby accelerating the path to a "technical yes" for prospects and existing clients.As an expert in this field, you will possess a robust technical foundation, particularly in APIs, complemented by strong analytical skills and a consultative approach to aligning customer challenges with Method's innovative product offerings and future roadmap. Your mission is to streamline the purchasing and expansion processes with Method, making them more efficient and repeatable.Your ResponsibilitiesEngage early in key deals (typically during the first one to two calls) as the technical liaison to the Account Executive; lead technical discovery and solution development.Convert customer architecture, limitations, and objectives into a clear proposed approach, detailing integration plans, sequencing, risks, and trade-offs.Enhance technical sales momentum by streamlining the cycle from discovery through solution development and terms negotiation, ensuring clear technical alignment and actionable next steps.Occasionally assist in post-sale solution development and expansion: engage in customer roadmap discussions, propose new use cases, and promote adoption.Develop solutions playbooks for discovery and reference architecture to embed a consistent solutions approach throughout pre and post-sales processes.
Role overview The Senior Technical Solution Consultant at Canva plays a key part in ensuring clients achieve success with Canva’s products. This position involves working closely with clients to understand their needs and guide them through technical solutions. The role requires hands-on collaboration with both clients and internal teams to support smooth adoption and long-term satisfaction. What you will do Work directly with clients to gather requirements and uncover challenges Create and present technical solutions tailored to each client’s objectives Oversee and support the implementation of Canva’s products for clients Collaborate with cross-functional teams to provide feedback and suggest product enhancements Lead training sessions to help clients and partners use Canva effectively Location This role is based in San Francisco.
Join ServiceNow as an Advisory Solution Consultant specializing in Customer Relationship Management (CRM). In this role, you will leverage your expertise to guide clients through the implementation and optimization of our innovative CRM solutions. Your ability to understand client needs and translate them into actionable strategies will be key to driving success and delivering exceptional customer experiences.
Campfire
Join Campfire as a Partner Marketing Specialist and play a critical role in fostering strategic partnerships that drive growth and engagement. In this dynamic position, you will collaborate with cross-functional teams to develop and execute innovative marketing strategies that amplify our partner offerings. Your expertise in partner marketing will be essential in crafting compelling narratives, managing campaigns, and evaluating performance metrics to optimize our outreach efforts.
Campfire
Join Campfire as a Senior Implementation Manager, where you will lead the charge in transforming our client's visions into reality. Your expertise in project management, combined with a keen understanding of client needs, will allow you to deliver exceptional results.In this role, you will collaborate closely with cross-functional teams to ensure the successful implementation of strategies and solutions tailored to our clients. Your ability to manage multiple projects simultaneously will be essential as you guide your team through the nuances of each client's requirements.We are looking for a proactive leader who thrives in a dynamic environment and is driven by a passion for innovation and excellence.
About YouYou are a strategic problem-solver with a passion for overcoming challenges and a knack for learning swiftly. Your drive comes from making a tangible impact, mapping out pathways to success, and taking ownership of outcomes. Collaborating with intelligent teams inspires you, and you find motivation in shared achievements. You appreciate rapid iteration and constructive feedback from both team members and clients. If you're an early riser ready for your next challenge, we want to meet you!About UsLevelpath is revolutionizing the procurement landscape with our cutting-edge AI platform tailored for global enterprises. Established in 2022, our mission is to transform procurement into an enjoyable experience. With intuitive features, Levelpath accelerates procurement processes, revealing savings in mere weeks, all while providing stakeholders with clarity and control. Our AI-driven platform offers a comprehensive view of spending across procurement, finance, legal, and IT, streamlining everything from intake and sourcing to contracting and payment. Trusted by leading global brands, Levelpath's expertise in procurement empowers businesses to enhance outcomes and maximize value from supplier relationships.Join Our Team of Pathfinders!We are seeking an Implementation Consultant to help expand our platform and deliver immediate value to our customers. You will be integral in supporting the pre-sales process alongside Account Executives, facilitating onboarding, and ensuring ongoing customer satisfaction. This is an exciting opportunity to join a dynamic, customer-focused solutions team that directly addresses procurement challenges and contributes significantly to our clients' success.What You’ll DoEstablish deep, lasting relationships with current and prospective clients.Guide clients through the implementation of Levelpath’s solutions.Collaborate on optimizing processes, assets, and systems (Zendesk & Salesforce) for enterprise accounts.Create best practice guides and product documentation for clients.Identify key stakeholders within client organizations and cultivate relationships with them.Work closely with the sales team to introduce new solutions to clients.Partner with product and engineering teams to launch new offerings in the market.
About CodeRabbitAt CodeRabbit, we are at the forefront of innovation, dedicated to developing cutting-edge systems that enhance human-machine collaboration. Our mission is to redefine the future of software development through the creation of advanced AI-driven code reviewing tools. By merging sophisticated algorithms with human creativity, we aim to elevate the efficiency and quality of software engineering practices.Role OverviewAs an Enterprise Solutions Engineer, you will act as a key technical consultant and advocate for our clients. Collaborating closely with Sales, Product, Engineering, and Customer Success teams, you will guide customers through their pre-sales journey, helping them recognize the transformative value of CodeRabbit's solutions. This role is ideal for individuals who are technically inquisitive and enthusiastic about developing AI-integrated solutions throughout the Software Development Life Cycle (SDLC). Join us in a dynamic, collaborative work environment where your contributions will make a significant impact on our customers' success.Key Responsibilities:Partner with Account Executives to comprehend customer needs and craft tailored technical solutions.Convert business goals into technical specifications and solution architectures.Lead engaging demonstrations and impactful Proof of Value (PoV) sessions to effectively communicate the benefits of the CodeRabbit platform.Assist in addressing security-related inquiries from clients.Continuously provide constructive feedback and work cross-functionally with product and engineering teams to resolve customer challenges and enhance the user experience.Stay informed about industry trends and emerging technologies in AI-powered development tools.Contribute to the enhancement of internal resources, including playbooks, guides, and best practices.Facilitate the transition from pre-sales to post-sales, ensuring a seamless onboarding experience for customers.
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