Agentic Senior Solution Engineer

Role overview AfterShip is looking for a Solutions Engineer based in Toronto. This position centers on helping clients implement and improve AfterShip’s shipping solutions. The role is well suited for those who like tackling technical problems and value creating positive customer experiences. What you will do Collaborate directly with clients to learn about their shipping and integration requirements Recommend and deliver solutions that align with each client’s business objectives Apply technical expertise to support clients during onboarding and as they continue using AfterShip Serve as a link between clients and internal development teams to facilitate smooth integrations Communicate clearly with both technical and non-technical stakeholders Requirements Comfortable discussing technical topics and troubleshooting issues Strong communication skills and a focus on client relationships Enjoys solving problems and supporting business success

Join the Feathery TeamFeathery is at the forefront of transforming data intake workflows for insurance and wealth management sectors. Our platform is trusted by industry leaders to streamline essential processes such as underwriting, client onboarding, and automated account openings.As we experience rapid growth and increased demand from enterprises, we are expanding our customer-facing teams to tackle complex implementations across various financial services and beyond.Why We’re ExpandingTo meet the needs of our growing base of sophisticated clients who depend on our platform for critical workflows, we are seeking a Solutions Engineer. This role is perfect for individuals who thrive on solving technical challenges, engaging directly with customers, and influencing product adoption in real-world scenarios.You will collaborate closely with sales, product, and engineering teams to ensure successful implementations and shape the future of our platform.Role OverviewIn this dynamic and high-responsibility role, you will be involved in:Customer-facing technical solution designEngagement across the customer lifecycle during pre-sales and post-salesArchitecting workflows and solving complex problemsCollaborating cross-functionally with product, engineering, and sales teamsAs a pivotal member of the Solutions Engineering team, you will help define our support and scaling strategies for customer implementations, from initial proof-of-concept to sustained success.Your ResponsibilitiesCustomer Solutions & ImplementationLead technical scoping, proof-of-concepts, and onboarding for key clientsCollaborate with clients to design and implement intricate workflows on the Feathery platformEducate customers on best practices for creating scalable, maintainable solutionsFacilitate deployments and ensure successful integration across teamsPre-Sales Engagement & Product ExpertiseSupport the sales team during the evaluation phase by showcasing technical capabilitiesConvert customer needs into customized product solutionsCreate demos and prototypes to illustrate our platform's potential

Join Netomi as an Agentic Solution Engineer, where you will be at the forefront of driving innovative solutions that enhance customer experiences. In this role, you will be responsible for collaborating with cross-functional teams to design, implement, and optimize AI-driven solutions tailored to meet client needs. Your expertise will help shape the future of customer support automation, ensuring that our technology empowers businesses to operate more efficiently.

At BitGo, we are the premier provider of digital asset infrastructure solutions, specializing in custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our inception in 2013, we have empowered clients to navigate the digital asset landscape securely. With a worldwide presence and multiple Trust companies, BitGo serves thousands of institutions, including top brands, exchanges, and platforms, as well as millions of retail investors globally. As a cornerstone of the digital economy, we manage a significant share of Bitcoin network transactions, establishing ourselves as the largest independent custodian and staking provider in the digital asset realm. Discover more about us at www.bitgo.com.Our Solutions Engineering team collaborates closely with both prospective and current clients, providing workshops and training on BitGo's offerings, while guiding them through the technical journey from sales to onboarding. We are in search of a seasoned professional based in Toronto who can foster and nurture strong relationships with our clients.

Role overview AfterShip is seeking a Solutions Engineering Manager based in Toronto. This leadership role centers on guiding a team dedicated to building solutions that address client needs while upholding product quality and performance. What you will do Manage and mentor a team of solutions engineers Collaborate with other departments to deliver tailored solutions for clients Gather and assess customer requirements to inform solution design Provide technical support and direction to both team members and stakeholders Prioritize and monitor product quality and performance throughout the solution lifecycle

About AvePoint:Beyond Secure. AvePoint stands as a global leader in data security, governance, and resilience, transcending traditional solutions to establish a strong data foundation. This empowers organizations worldwide to collaborate with confidence. Over 25,000 customers trust the AvePoint Confidence Platform to prepare, secure, and optimize their critical data across Microsoft, Google, Salesforce, and other collaboration environments. Our global channel partner program includes around 5,000 managed service providers, value-added resellers, and systems integrators, with our solutions available in over 100 cloud marketplaces. To explore more, visit www.avepoint.com.At AvePoint, we are dedicated to investing in our team. Agility, passion, and collaboration empower us to excel and nurture a culture that allows you to shape your career, make an impact, and seize your future. Unleash the power of yourself!

We are seeking a talented and driven Industrial Engineer specializing in Solution Design to join our innovative team at fiq. In this role, you will leverage your engineering expertise to develop efficient solutions that enhance our operations and improve our service delivery. You will collaborate with cross-functional teams to analyze processes, identify areas for improvement, and implement solutions that meet our clients' needs.As a key member of our team, you will be instrumental in driving projects from conception through to implementation, ensuring that solutions are not only effective but also sustainable.

About SentryAt Sentry, we believe that poor software should no longer be accepted. Our mission is to empower developers to create superior software more efficiently, allowing everyone to enjoy technology to its fullest. With over $217 million in funding and a trusted solution for more than 100,000 organizations—including industry giants like Disney, Microsoft, and Atlassian—we are dedicated to building performance and error monitoring tools that minimize bug fixing and maximize product development.We foster a hybrid work environment across our global offices, designating Mondays, Tuesdays, and Thursdays as in-office days to promote impactful collaboration. If you are passionate about creating tools that enhance digital experiences, we invite you to join us in developing the next wave of software monitoring solutions.About the Role:The Solutions Engineering team at Sentry plays a pivotal role in assisting our largest clients in seamlessly integrating Sentry into their applications and workflows. This includes everything from SDK integration to ensuring that alerts and issues are directed to the appropriate channels promptly. Solutions Engineers will work closely with customers to guarantee effective implementation and utilization, leading to:Better identification and resolution of application slowdowns and errors.Increased productivity for development teams and enhanced customer satisfaction.In This Role, You Will:Identify and understand customer challenges and goals, transforming them into actionable onboarding and implementation strategies that demonstrate tangible business value.Create best practices, educational resources, and content focused on error and performance management, open-source contributions, or the Sentry product (e.g., “how-to” articles and videos on product functionalities).Serve as a trusted advisor and subject-matter expert for customers, guiding them in adopting software engineering and monitoring best practices.Engage in workshop-level interactions with clients to promote advanced usage and wider adoption of Sentry's solutions.Collaborate across internal teams to relay customer feedback to product and development units, aligning Sentry's product roadmap with improved time-to-value delivery.You Will Thrive in This Position If You:Enjoy discussing technology and collaborating with engineers and engineering leaders.Value working in a fast-paced environment that offers diverse challenges and opportunities.

Starling Bank is the pioneering digital bank in the UK, dedicated to transforming the banking experience for over 4 million customers! Our innovative technology empowers individuals to save, spend, and manage their finances seamlessly. Introducing… Engine by Starling.Engine by Starling is our software-as-a-service (SaaS) division, designed to provide the same cutting-edge technology that drives Starling Bank. Recently established as an independent entity, we are eager to partner with forward-thinking banks globally to fuel their growth with our robust technology.This platform is now accessible to banks and financial institutions worldwide, offering them the chance to leverage innovative digital features and streamlined back-office processes that contribute to Starling's success.At Engine by Starling, we prioritize our technologists who thrive in a dynamic environment focused on innovation and collaboration. We maintain a flat organizational structure that empowers team members to make impactful decisions. In our open culture, support is always within reach, ensuring we succeed together!To excel at Engine, you must be self-motivated and take full ownership of your responsibilities—from building and designing to sharing insights and ensuring efficiency in our processes, all aimed at delivering outstanding results for our customers. Our mission is guided by five core values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.Hybrid WorkingWe embrace a hybrid work model at Engine, favoring team members who can commute to our Toronto office to foster in-person collaboration.About the RoleAs a Senior Solutions Engineer, you will leverage your expertise in Engine's technology and architecture to articulate our product offerings, identify client needs, and design tailored solutions.Your role will encompass both the sales and delivery phases of projects, as well as ongoing client success, collaborating with diverse teams across Technology, Delivery, Product, Client Success, and Business Development.

Join CSC Generation, a pioneering AI-native holding company that is revolutionizing omnichannel retail. We specialize in acquiring iconic brands and enhancing them through our cutting-edge Genesis operating platform. This platform integrates a robust Data Fabric, an advanced Automation Engine, proprietary tools, and shared services to modernize operational workflows, enrich customer experiences, and maximize profit margins. With over $1 billion in revenue from our diverse portfolio, which includes esteemed brands such as Sur La Table, Backcountry, and One Kings Lane, we serve as real-world innovation labs for the retail industry.Reporting to: VP, Performance Marketing Location: Toronto, ON (Hybrid preferred)

OverviewThe Senior Solutions Engineer will be responsible for cultivating and managing technical relationships with potential sales prospects. This role focuses on promoting cutting-edge AI and machine learning operations and data infrastructure to a diverse audience, including C-level executives, individual contributors, and engineers.In collaboration with the sales team, you will provide technical support to customers, deliver engaging presentations, lead the design of integration architectures, and contribute to the development of new accounts.

Join System Canada Technologies as a Solutions Support Engineer and play a pivotal role in delivering exceptional support to our clients. This position is designed for individuals who excel at problem-solving and thrive in a dynamic environment. You will collaborate closely with our engineering and customer service teams to ensure seamless technical support and solutions implementation.

Okta secures both AI and human identities for organizations worldwide. The company builds trusted infrastructure to help clients adopt new technologies with confidence. Okta’s team approaches complex security challenges with urgency, ownership, and a focus on real-world results. This Senior Solutions Engineer position is based in Toronto, Ontario. The role supports customers throughout their development lifecycle, blending technical knowledge with business understanding to help clients adopt Okta’s Identity Platform. Senior Solutions Engineers work closely with account executives, present to varied audiences, and advise on cloud security solutions for organizations ranging from startups to Fortune 500 companies. What you will do Partner with account executives to build and execute strategies that grow Okta’s presence in assigned territories and accounts. Lead research and discovery sessions to understand customer requirements and communicate the value of cloud-based technology solutions. Manage Proof of Concepts (POCs) for customers with complex needs, collaborating with other Okta engineering teams as required. Create technical documentation to guide customers on best practices and new technology implementations. Prepare and deliver product demonstrations that connect Okta’s platform capabilities to specific customer business needs and use cases. Gather customer feedback and share insights with Product Management, Engineering, Marketing, and Sales teams.

Join eliseai as a Solutions Engineer (Product Expert) in the Housing sector, where you will play a pivotal role in providing expert solutions that enhance our product offerings. As a key member of our team, you will leverage your technical expertise to ensure our clients receive the highest level of service and support.

Your Role in Transforming Global WorkAt Pebl, we empower organizations with our AI-driven Global Work Platform™, enabling seamless hiring, payroll, and employee management in over 185 countries. We alleviate complexities, mitigate risks, and eliminate bureaucratic hurdles, allowing businesses to scale confidently. With over a decade of expertise in compliance and local regulations, we help our clients grow rapidly while adhering to global standards.Your Impact Starts HereJoining Pebl means more than just a job; it’s about making a significant impact. Every individual contributes to our collective success, guided by our core values. Your efforts will directly influence our ability to compete and innovate in the global market.What We’re Looking For:We seek a talented Senior Software Engineer to enhance our Payroll Engineering team. In this pivotal role, you will be responsible for designing, developing, and scaling robust payroll solutions that are essential for customer engagement, retention, and acquisition. Collaborating closely with product managers, designers, and fellow engineers, you'll tackle challenging problems and deliver impactful features. You will take ownership of your work, prioritize code quality, and strike a balance between rapid development and long-term sustainability.Your Responsibilities:Collaborate with cross-functional teams to develop and deliver scalable, high-quality software solutions.Design, implement, and maintain applications and services utilizing TypeScript, Postgres, and AWS in a serverless architecture.Enhance existing systems and processes to optimize customer acquisition and retention strategies.Set an example by writing clean, maintainable code while also mentoring junior engineers and promoting a culture of learning.Participate in technical discussions, design reviews, and code reviews to uphold high engineering standards.Identify and troubleshoot complex issues in production environments.Keep abreast of emerging technologies and industry best practices to drive continuous improvement.

Join Our Innovative Team at RootlyAt Rootly, we are dedicated to revolutionizing the way organizations handle incidents, ensuring reliability and swift resolution. Our cutting-edge incident management platform empowers companies globally to tackle challenges head-on. We are not just reshaping an existing industry; we are pioneering a new multi-billion dollar segment and seek exceptional talent to join us in this ambitious journey.Our customers rave about Rootly. Leading firms like NVIDIA, Figma, Canva, Tripadvisor, and Squarespace trust us to enhance their incident management processes. Discover why we have earned a 5-star rating on G2.With backing from prestigious investors including Y Combinator and industry veterans like the CTOs of Dropbox and GitHub, we prioritize transparency within our culture. Our team conducts monthly financial reviews to keep everyone informed about the company's health, and we share our progress through our weekly changelog.Your Role as a Solutions EngineerAs a Solutions Engineer, you will be a technical authority and a trusted advisor, guiding our customers towards successful implementation of Rootly. Your role will involve:Leveraging your technical expertise to facilitate customer implementations and demonstrations.Creating best practices and developing content related to Incident Management and On-Call processes.Collaborating with Engineering, Customer Success, Support, and Product teams to ensure the customer's voice is represented and to drive continuous improvement of our products.Engaging directly with customers on technical matters, including REST APIs, webhooks, Infrastructure as Code (Terraform), and cloud platforms like AWS, GCP, or Azure.If you are a developer or technologist who thrives on discussing technology, enjoys collaborating with customers across various sectors, and has a proactive, problem-solving attitude, we would love to connect with you!

Join Opendoor as an AI Solutions Engineer specializing in Accounting to design and implement cutting-edge AI-driven solutions that enhance financial operations. You will work collaboratively with diverse teams, leveraging data science and machine learning to optimize our accounting processes.Your role will involve understanding user requirements, developing algorithms, and deploying models that drive efficiency and accuracy in accounting tasks. If you are passionate about AI and its applications in finance, we want to hear from you!

Who We AreVerkada is revolutionizing the way organizations safeguard their personnel and properties through an advanced, integrated AI-driven platform. As a trailblazer in cloud-based physical security, Verkada empowers organizations to enhance safety and operational efficiency via a unified software solution encompassing video surveillance, access control, environmental monitoring, alarms, intercoms, and visitor management.With over 30,000 clients globally, including more than 100 Fortune 500 companies, Verkada stands as a trusted security partner, offering seamless management, intelligent oversight, and scalable solutions. Since our inception in 2016, we have experienced rapid growth, expanding to 15 offices and employing over 2,200 dedicated professionals.About the RoleThe Solutions Engineering team is seeking an experienced SE leader to join our Enterprise division. As the Solutions Engineering Manager, you will spearhead a high-performing team in Canada, driving development and excellence. The ideal candidate will be a seasoned technical leader in a dynamic environment who demonstrates motivation, entrepreneurial spirit, and exceptional follow-up skills.This position is remote.What You'll DoPeople Leader: Recruit, nurture, and guide diverse, high-performing Global Enterprise Engineering teams.Technical Leader: Provide technical coaching, mentorship, and problem-solving support for complex technical challenges.Builder: Proactively identify gaps, demonstrate initiative, and take ownership of creating programs and processes to support the SE team.Connector: Collaborate across departments to enhance communication and drive improvements, including areas such as sales, product, support, enablement, and marketing.Career Champion: Foster team skill development through coaching, mentoring, and enablement initiatives.Travel Requirement: Up to 50% travel may be necessary.What You BringProven leadership experience as a technical presales Manager for at least 3 years in a comparable organization.Experience in a cloud and network infrastructure-focused company with hardware/software exposure is essential.Bachelor's degree in Computer Networking, Information Technology, Cybersecurity, Electrical Engineering, or a related field.

Wisedocs is a rapidly expanding AI platform revolutionizing the insurance claims analysis process. With approximately $20 million USD in funding, over 100 global team members, and more than 90 clients in North America and Australia, we're on a trajectory of doubling our revenue year over year.Founded by professionals who have intimately experienced the claims process, Wisedocs merges profound industry knowledge with cutting-edge AI trained on a wealth of over 100 million documents. Our platform transforms intricate medical records into straightforward, structured insights, all under the guidance of expert human oversight.Join our mission-driven team dedicated to creating intelligent products that simplify complexity, speed up decision-making, and deliver meaningful impacts when it matters most.Role OverviewWe are seeking a Senior Solutions Engineer to collaborate with customers, Sales, Product, and Services teams to architect and implement effective solutions for intricate enterprise scenarios.As we enhance our market presence, customer challenges are becoming increasingly complex and do not always align directly with our existing product capabilities. In this position, you will be tasked with crafting practical, high-impact solutions that integrate current offerings with potential innovations, playing a vital role in ensuring Wisedocs can adapt to complex customer requirements while maintaining scalability.This role is hands-on and collaborative, intertwining solution design, customer interaction, and cross-functional teamwork to guarantee successful outcomes. If you thrive on tackling real-world challenges, collaborating across teams, and transforming ambiguity into clear solutions, we would love to hear from you.Key ResponsibilitiesSolution Design & ExecutionConduct discovery sessions to comprehend customer workflows, constraints, and objectives.Create clear, practical solution strategies that leverage Wisedocs' capabilities.Transform ambiguous challenges into actionable solution frameworks.Ensure that proposed solutions deliver value to customers while remaining feasible for implementation.Customer EngagementLead solution-focused demonstrations, workshops, and proof-of-concept initiatives.Assist customers in understanding how Wisedocs integrates into their workflows and enhances outcomes.Build trust through a deep understanding of customer needs and use cases.Product CollaborationCollaborate with Product teams to provide grounded, actionable insights from customer interactions.Identify trends in enterprise use cases that inform product roadmap decisions.