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Experience Level
Experience
Qualifications
Proven experience in solution engineering or related fields. Strong understanding of AI technologies and customer support solutions. Excellent problem-solving skills and ability to work collaboratively in a team environment. Outstanding communication skills, both written and verbal. Ability to manage multiple projects and meet deadlines.
About the job
Join Netomi as an Agentic Solution Engineer, where you will be at the forefront of driving innovative solutions that enhance customer experiences. In this role, you will be responsible for collaborating with cross-functional teams to design, implement, and optimize AI-driven solutions tailored to meet client needs. Your expertise will help shape the future of customer support automation, ensuring that our technology empowers businesses to operate more efficiently.
About Netomi
Netomi is a leading provider of AI-driven customer support solutions. Our mission is to empower businesses to transform their customer engagement through cutting-edge technology. With a focus on innovation and excellence, we strive to create an environment where creativity and collaboration thrive.
About AvePoint:Beyond Secure. AvePoint stands as a global leader in data security, governance, and resilience, transcending traditional solutions to establish a strong data foundation. This empowers organizations worldwide to collaborate with confidence. Over 25,000 customers trust the AvePoint Confidence Platform to prepare, secure, and optimize their critical data across Microsoft, Google, Salesforce, and other collaboration environments. Our global channel partner program includes around 5,000 managed service providers, value-added resellers, and systems integrators, with our solutions available in over 100 cloud marketplaces. To explore more, visit www.avepoint.com.At AvePoint, we are dedicated to investing in our team. Agility, passion, and collaboration empower us to excel and nurture a culture that allows you to shape your career, make an impact, and seize your future. Unleash the power of yourself!
The Senior Channel Sales Engineer at Sophos Ltd. serves as the technical lead for a major national partner, with a focus on both pre-sales support and technical enablement. This Toronto-based role centers on building strong relationships with partners and helping drive mutual business growth. The position requires significant experience working with channel partners and the ability to operate independently in a partner-focused environment. What you will do Lead technical enablement efforts for a key national partner, ensuring they have the skills and resources to succeed with Sophos solutions Support pre-sales activities by addressing technical questions and helping partners position Sophos offerings Apply deep knowledge of cybersecurity, especially Managed Detection and Response (MDR), threat detection, and incident response Assist partners in selling and deploying Sophos products and services Accelerate strategic partner growth across North America Report directly to the Director of Sales Engineering – Channel Role requirements Extensive experience in channel sales engineering or a similar technical partner-facing role Strong understanding of cybersecurity, with expertise in MDR, threat detection, and incident response Ability to work independently and build lasting partner relationships Based in the Greater Toronto Area This position plays a key part in expanding the technical capabilities of partners, supporting their success, and increasing adoption of Sophos products and services.
Join Halcyon as a Channel Account Manager in Toronto, where you'll play a pivotal role in nurturing and expanding our partner relationships. You will be responsible for driving sales initiatives and ensuring the success of our channel partners through strategic planning and execution.Your expertise will be essential in identifying new business opportunities and collaborating with cross-functional teams to enhance our product offerings and customer satisfaction.
Role overview AfterShip is looking for a Solutions Engineer based in Toronto. This position centers on helping clients implement and improve AfterShip’s shipping solutions. The role is well suited for those who like tackling technical problems and value creating positive customer experiences. What you will do Collaborate directly with clients to learn about their shipping and integration requirements Recommend and deliver solutions that align with each client’s business objectives Apply technical expertise to support clients during onboarding and as they continue using AfterShip Serve as a link between clients and internal development teams to facilitate smooth integrations Communicate clearly with both technical and non-technical stakeholders Requirements Comfortable discussing technical topics and troubleshooting issues Strong communication skills and a focus on client relationships Enjoys solving problems and supporting business success
About Paddle Paddle helps digital product companies manage payments by acting as their Merchant of Record. This approach removes the need for multiple payment solutions and streamlines payment processes for clients. Backed by investors like KKR, FTV Capital, Kindred, Notion, and 83North, Paddle supports over 5,000 software vendors in 245 territories worldwide. Role Overview: Channel Programs Specialist Based in Toronto, the Channel Programs Specialist designs and runs multi-channel programs to generate demand. This role focuses on leading ongoing campaigns and digital initiatives that improve operational efficiency and support revenue growth across different channels. What You Will Do Program Management: Plan, organize, and implement demand generation initiatives that turn awareness into qualified demand. Asset Production & Promotion: Work with teams to create and promote assets such as webinars, gated content, syndicated content, and lead generation tools to attract and convert quality leads. Performance Analysis: Analyze marketing data for each program, deliver weekly performance reports, and suggest new activities to improve results. Cross-Functional Collaboration: Coordinate with BDR and Sales teams to ensure smooth lead handoffs, gather feedback, and use it to refine programs. Pipeline Growth: Help improve sales efficiency and revenue by increasing both the quality and volume of MQLs, and by boosting conversion rates to SQLs and pipeline. Collaboration This role partners with several teams to deliver results: Primary Marketing Team Demand Generation: Develop strategies, reporting, and optimization to meet business goals. Revenue Marketing: Work together on integrated strategic campaigns. Web Team: Optimize website performance. PMM & Brand: Support messaging, positioning, content creation, brand needs, and compliance. Cross-Functional Teams BDR/Sales Team: Deliver and scale high-quality MQLs and drive ongoing improvements.
Join the Feathery TeamFeathery is at the forefront of transforming data intake workflows for insurance and wealth management sectors. Our platform is trusted by industry leaders to streamline essential processes such as underwriting, client onboarding, and automated account openings.As we experience rapid growth and increased demand from enterprises, we are expanding our customer-facing teams to tackle complex implementations across various financial services and beyond.Why We’re ExpandingTo meet the needs of our growing base of sophisticated clients who depend on our platform for critical workflows, we are seeking a Solutions Engineer. This role is perfect for individuals who thrive on solving technical challenges, engaging directly with customers, and influencing product adoption in real-world scenarios.You will collaborate closely with sales, product, and engineering teams to ensure successful implementations and shape the future of our platform.Role OverviewIn this dynamic and high-responsibility role, you will be involved in:Customer-facing technical solution designEngagement across the customer lifecycle during pre-sales and post-salesArchitecting workflows and solving complex problemsCollaborating cross-functionally with product, engineering, and sales teamsAs a pivotal member of the Solutions Engineering team, you will help define our support and scaling strategies for customer implementations, from initial proof-of-concept to sustained success.Your ResponsibilitiesCustomer Solutions & ImplementationLead technical scoping, proof-of-concepts, and onboarding for key clientsCollaborate with clients to design and implement intricate workflows on the Feathery platformEducate customers on best practices for creating scalable, maintainable solutionsFacilitate deployments and ensure successful integration across teamsPre-Sales Engagement & Product ExpertiseSupport the sales team during the evaluation phase by showcasing technical capabilitiesConvert customer needs into customized product solutionsCreate demos and prototypes to illustrate our platform's potential
Join Netomi as an Agentic Solution Engineer, where you will be at the forefront of driving innovative solutions that enhance customer experiences. In this role, you will be responsible for collaborating with cross-functional teams to design, implement, and optimize AI-driven solutions tailored to meet client needs. Your expertise will help shape the future of customer support automation, ensuring that our technology empowers businesses to operate more efficiently.
Join the SUBPAC Team!SUBPAC Inc. is on the lookout for an innovative and data-driven Channel Marketing & Sales Manager to elevate our presence in the retail sector, foster customer growth, and enhance our sales pipeline. In this role, you will craft, execute, and assess targeted marketing strategies tailored to individual retailers, along with managing promotions and accounts. You will also serve as a brand ambassador for SUBPAC across all retail and online channels.As a pivotal member of our sales and marketing team, you will collaborate closely with sales partners and reseller accounts to boost product awareness, sell-through, and market share for SUBPAC products globally.Key Responsibilities:Design and implement retail marketing strategies for SUBPAC, including budget management and priority setting across various accounts.Create tailored plans for retailers to ensure success, including both online and offline promotions, programs, merchandising, displays, contests, and training initiatives.Oversee the development and execution of in-store merchandising and displays, ensuring alignment with brand guidelines and objectives.Identify and help implement training programs within assigned accounts.Conduct ROI analysis to ensure our channel marketing initiatives achieve maximum effectiveness within budget constraints.Become proficient in the marketing strategies of our retail and e-tail partners, developing strong relationships and a deep understanding of their business drivers.Gain insights into consumer behavior and purchasing patterns.Lead the creation of innovative retail programs that define SUBPAC and our groundbreaking products.Manage specific projects as assigned by the team.
At BitGo, we are the premier provider of digital asset infrastructure solutions, specializing in custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our inception in 2013, we have empowered clients to navigate the digital asset landscape securely. With a worldwide presence and multiple Trust companies, BitGo serves thousands of institutions, including top brands, exchanges, and platforms, as well as millions of retail investors globally. As a cornerstone of the digital economy, we manage a significant share of Bitcoin network transactions, establishing ourselves as the largest independent custodian and staking provider in the digital asset realm. Discover more about us at www.bitgo.com.Our Solutions Engineering team collaborates closely with both prospective and current clients, providing workshops and training on BitGo's offerings, while guiding them through the technical journey from sales to onboarding. We are in search of a seasoned professional based in Toronto who can foster and nurture strong relationships with our clients.
Role overview AfterShip is seeking a Solutions Engineering Manager based in Toronto. This leadership role centers on guiding a team dedicated to building solutions that address client needs while upholding product quality and performance. What you will do Manage and mentor a team of solutions engineers Collaborate with other departments to deliver tailored solutions for clients Gather and assess customer requirements to inform solution design Provide technical support and direction to both team members and stakeholders Prioritize and monitor product quality and performance throughout the solution lifecycle
Full-time|$133K/yr - $207K/yr|On-site|Denver, CO;San Francisco, CA;New York, NY;Las Vegas, NV;Atlanta, GA;Phoenix, AZ; Toronto, ON; Chicago, IL
Gusto helps over 500,000 small businesses by making payroll, health insurance, retirement plans, and HR simpler. The company operates from offices in Denver, San Francisco, and New York, and aims to build teams that reflect the diversity of its customer base. Gusto’s mission is to free business owners from administrative tasks so they can focus on what matters most to them. Full-time roles at Gusto include a competitive salary, equity in the form of RSUs, and a comprehensive benefits package. Compensation depends on role, level, and location. More information can be found in Gusto’s Total Rewards philosophy. AI is central to Gusto’s operations. Team members are encouraged to use AI tools relevant to their responsibilities and to keep their skills current as technology evolves. Experience with AI will be evaluated during the interview process. Role overview Word-of-mouth drives growth for many small businesses, and Gusto’s customers are strong advocates. The Director of Customer Referral & Emerging Channels will turn this advocacy into a scalable customer acquisition strategy. This leader will oversee programs that encourage referrals, activate testimonials, and test new communication channels such as chat. AI tools will be used to identify potential advocates, personalize outreach, and detect signals that point to likely referrers. Collaboration with the AEO team is key, as this role coordinates innovative strategies across the sales funnel. The position is well suited for someone who enjoys refining existing programs and launching new ones, always with an eye on unlocking growth within Gusto’s customer community. Demand Generation Team The Demand Generation team is responsible for driving qualified leads and customer growth across all channels. They work closely with Sales, Product, and RevOps to create scalable programs that deliver measurable results. The team values experimentation and combines creative thinking with analytical rigor. The Director will lead a group of marketers focused on supporting small businesses and improving their approach to growth marketing. Locations Denver, CO San Francisco, CA New York, NY Las Vegas, NV Atlanta, GA Phoenix, AZ Toronto, ON Chicago, IL
Join Netomi as a Senior Solution Engineer, where your expertise will play a vital role in shaping and delivering innovative solutions to our clients. You will engage with cross-functional teams to design, implement, and optimize our cutting-edge AI-driven products. We seek a dynamic professional who thrives in a fast-paced environment and is passionate about leveraging technology to enhance customer experiences.
Join a Revolutionary Banking InstitutionAt Equitable Bank, we don't conform to traditional banking practices. Instead, we embrace creativity to deliver innovative banking solutions tailored for Canadians.Our journey is propelled by a dynamic team of agile thinkers dedicated to challenging the status quo. If you're eager to reshape the future of banking while enjoying your work, this role may be your next significant career step.With over 800,000 customers across Canada and a legacy spanning more than 50 years, Equitable Bank, known as Canada's Challenger Bank™, is committed to driving change in the financial sector. Our wholly-owned subsidiary, Concentra Bank, partners with credit unions serving over six million members. Together, we manage over $142 billion in assets, all with a mission to enhance the lives of Canadians. Since 2021, our EQ Bank digital platform has been recognized as one of the top banks in Canada by Forbes.Your Role The Regional Channel Manager for Reverse Mortgages will spearhead the development and execution of our strategies for the Reverse Mortgage sector. Since 2018, we have focused on empowering Canadians to retire on their own terms through our “decumulation” products, with the Reverse Mortgage being a pivotal offering in this initiative. In this position, you will shape sales strategies, foster relationships with new and existing referral partners, provide essential training, and engage with borrowers to support their origination activities. Management will set annual sales targets, and you will oversee all sales efforts to ensure these objectives are achieved. Success in this role requires a thorough understanding of Equitable Bank’s product offerings and the broader retirement financing landscape to cultivate prospective deals and partnerships. Independent judgment will be essential in executing the responsibilities outlined.
We are seeking a talented and driven Industrial Engineer specializing in Solution Design to join our innovative team at fiq. In this role, you will leverage your engineering expertise to develop efficient solutions that enhance our operations and improve our service delivery. You will collaborate with cross-functional teams to analyze processes, identify areas for improvement, and implement solutions that meet our clients' needs.As a key member of our team, you will be instrumental in driving projects from conception through to implementation, ensuring that solutions are not only effective but also sustainable.
About SentryAt Sentry, we believe that poor software should no longer be accepted. Our mission is to empower developers to create superior software more efficiently, allowing everyone to enjoy technology to its fullest. With over $217 million in funding and a trusted solution for more than 100,000 organizations—including industry giants like Disney, Microsoft, and Atlassian—we are dedicated to building performance and error monitoring tools that minimize bug fixing and maximize product development.We foster a hybrid work environment across our global offices, designating Mondays, Tuesdays, and Thursdays as in-office days to promote impactful collaboration. If you are passionate about creating tools that enhance digital experiences, we invite you to join us in developing the next wave of software monitoring solutions.About the Role:The Solutions Engineering team at Sentry plays a pivotal role in assisting our largest clients in seamlessly integrating Sentry into their applications and workflows. This includes everything from SDK integration to ensuring that alerts and issues are directed to the appropriate channels promptly. Solutions Engineers will work closely with customers to guarantee effective implementation and utilization, leading to:Better identification and resolution of application slowdowns and errors.Increased productivity for development teams and enhanced customer satisfaction.In This Role, You Will:Identify and understand customer challenges and goals, transforming them into actionable onboarding and implementation strategies that demonstrate tangible business value.Create best practices, educational resources, and content focused on error and performance management, open-source contributions, or the Sentry product (e.g., “how-to” articles and videos on product functionalities).Serve as a trusted advisor and subject-matter expert for customers, guiding them in adopting software engineering and monitoring best practices.Engage in workshop-level interactions with clients to promote advanced usage and wider adoption of Sentry's solutions.Collaborate across internal teams to relay customer feedback to product and development units, aligning Sentry's product roadmap with improved time-to-value delivery.You Will Thrive in This Position If You:Enjoy discussing technology and collaborating with engineers and engineering leaders.Value working in a fast-paced environment that offers diverse challenges and opportunities.
Starling Bank is the pioneering digital bank in the UK, dedicated to transforming the banking experience for over 4 million customers! Our innovative technology empowers individuals to save, spend, and manage their finances seamlessly. Introducing… Engine by Starling.Engine by Starling is our software-as-a-service (SaaS) division, designed to provide the same cutting-edge technology that drives Starling Bank. Recently established as an independent entity, we are eager to partner with forward-thinking banks globally to fuel their growth with our robust technology.This platform is now accessible to banks and financial institutions worldwide, offering them the chance to leverage innovative digital features and streamlined back-office processes that contribute to Starling's success.At Engine by Starling, we prioritize our technologists who thrive in a dynamic environment focused on innovation and collaboration. We maintain a flat organizational structure that empowers team members to make impactful decisions. In our open culture, support is always within reach, ensuring we succeed together!To excel at Engine, you must be self-motivated and take full ownership of your responsibilities—from building and designing to sharing insights and ensuring efficiency in our processes, all aimed at delivering outstanding results for our customers. Our mission is guided by five core values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.Hybrid WorkingWe embrace a hybrid work model at Engine, favoring team members who can commute to our Toronto office to foster in-person collaboration.About the RoleAs a Senior Solutions Engineer, you will leverage your expertise in Engine's technology and architecture to articulate our product offerings, identify client needs, and design tailored solutions.Your role will encompass both the sales and delivery phases of projects, as well as ongoing client success, collaborating with diverse teams across Technology, Delivery, Product, Client Success, and Business Development.
About Us:At Financeit, we are a leading provider of point-of-sale financing, catering to some of the most prominent home improvement and retail organizations across Canada. Our innovative platform empowers businesses to enhance their sales capabilities by providing customers with attractive monthly payment options for significant purchases, whether it's a home improvement project, vehicle acquisition, or retail shopping.We foster an environment where your contributions truly matter. With a culture grounded in collaboration, inclusivity, fairness, and respect, Financeit is not just a workplace; it's a community. If you resonate with our values and are eager to make a meaningful impact, we invite you to explore this opportunity with us.Position Overview:Are you passionate about leveraging data and technology to simplify complex challenges? Do you have a keen interest in the realms of indirect consumer lending, capital markets, and fintech? If so, this role is tailored for you! As the Senior Manager of Commercial & Channel Risk Strategy, you will be pivotal in shaping risk management strategies for our key verticals, focusing on home improvement and powersports lending.Reporting to the Director of Risk Strategy, you will spearhead initiatives to develop robust channel risk management frameworks, optimize profitability, and mitigate risk across our product offerings, including multi-stage project financing. Your exceptional analytical skills and strategic mindset will be essential as you navigate this dynamic landscape.If you possess outstanding collaboration and communication skills, along with a sense of fun, we want to hear from you!
Join CSC Generation, a pioneering AI-native holding company that is revolutionizing omnichannel retail. We specialize in acquiring iconic brands and enhancing them through our cutting-edge Genesis operating platform. This platform integrates a robust Data Fabric, an advanced Automation Engine, proprietary tools, and shared services to modernize operational workflows, enrich customer experiences, and maximize profit margins. With over $1 billion in revenue from our diverse portfolio, which includes esteemed brands such as Sur La Table, Backcountry, and One Kings Lane, we serve as real-world innovation labs for the retail industry.Reporting to: VP, Performance Marketing Location: Toronto, ON (Hybrid preferred)
OverviewThe Senior Solutions Engineer will be responsible for cultivating and managing technical relationships with potential sales prospects. This role focuses on promoting cutting-edge AI and machine learning operations and data infrastructure to a diverse audience, including C-level executives, individual contributors, and engineers.In collaboration with the sales team, you will provide technical support to customers, deliver engaging presentations, lead the design of integration architectures, and contribute to the development of new accounts.
Join System Canada Technologies as a Solutions Support Engineer and play a pivotal role in delivering exceptional support to our clients. This position is designed for individuals who excel at problem-solving and thrive in a dynamic environment. You will collaborate closely with our engineering and customer service teams to ensure seamless technical support and solutions implementation.
Jan 9, 2013
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