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Experience Level
Experience
Qualifications
Proven experience in solution engineering or related fields. Strong understanding of AI technologies and customer support solutions. Excellent problem-solving skills and ability to work collaboratively in a team environment. Outstanding communication skills, both written and verbal. Ability to manage multiple projects and meet deadlines.
About the job
Join Netomi as an Agentic Solution Engineer, where you will be at the forefront of driving innovative solutions that enhance customer experiences. In this role, you will be responsible for collaborating with cross-functional teams to design, implement, and optimize AI-driven solutions tailored to meet client needs. Your expertise will help shape the future of customer support automation, ensuring that our technology empowers businesses to operate more efficiently.
About Netomi
Netomi is a leading provider of AI-driven customer support solutions. Our mission is to empower businesses to transform their customer engagement through cutting-edge technology. With a focus on innovation and excellence, we strive to create an environment where creativity and collaboration thrive.
About SentryAt Sentry, we believe that poor software should no longer be accepted. Our mission is to empower developers to create superior software more efficiently, allowing everyone to enjoy technology to its fullest. With over $217 million in funding and a trusted solution for more than 100,000 organizations—including industry giants like Disney, Microsoft, and Atlassian—we are dedicated to building performance and error monitoring tools that minimize bug fixing and maximize product development.We foster a hybrid work environment across our global offices, designating Mondays, Tuesdays, and Thursdays as in-office days to promote impactful collaboration. If you are passionate about creating tools that enhance digital experiences, we invite you to join us in developing the next wave of software monitoring solutions.About the Role:The Solutions Engineering team at Sentry plays a pivotal role in assisting our largest clients in seamlessly integrating Sentry into their applications and workflows. This includes everything from SDK integration to ensuring that alerts and issues are directed to the appropriate channels promptly. Solutions Engineers will work closely with customers to guarantee effective implementation and utilization, leading to:Better identification and resolution of application slowdowns and errors.Increased productivity for development teams and enhanced customer satisfaction.In This Role, You Will:Identify and understand customer challenges and goals, transforming them into actionable onboarding and implementation strategies that demonstrate tangible business value.Create best practices, educational resources, and content focused on error and performance management, open-source contributions, or the Sentry product (e.g., “how-to” articles and videos on product functionalities).Serve as a trusted advisor and subject-matter expert for customers, guiding them in adopting software engineering and monitoring best practices.Engage in workshop-level interactions with clients to promote advanced usage and wider adoption of Sentry's solutions.Collaborate across internal teams to relay customer feedback to product and development units, aligning Sentry's product roadmap with improved time-to-value delivery.You Will Thrive in This Position If You:Enjoy discussing technology and collaborating with engineers and engineering leaders.Value working in a fast-paced environment that offers diverse challenges and opportunities.
Who We AreVerkada is revolutionizing the way organizations safeguard their personnel and properties through an advanced, integrated AI-driven platform. As a trailblazer in cloud-based physical security, Verkada empowers organizations to enhance safety and operational efficiency via a unified software solution encompassing video surveillance, access control, environmental monitoring, alarms, intercoms, and visitor management.With over 30,000 clients globally, including more than 100 Fortune 500 companies, Verkada stands as a trusted security partner, offering seamless management, intelligent oversight, and scalable solutions. Since our inception in 2016, we have experienced rapid growth, expanding to 15 offices and employing over 2,200 dedicated professionals.About the RoleThe Solutions Engineering team is seeking an experienced SE leader to join our Enterprise division. As the Solutions Engineering Manager, you will spearhead a high-performing team in Canada, driving development and excellence. The ideal candidate will be a seasoned technical leader in a dynamic environment who demonstrates motivation, entrepreneurial spirit, and exceptional follow-up skills.This position is remote.What You'll DoPeople Leader: Recruit, nurture, and guide diverse, high-performing Global Enterprise Engineering teams.Technical Leader: Provide technical coaching, mentorship, and problem-solving support for complex technical challenges.Builder: Proactively identify gaps, demonstrate initiative, and take ownership of creating programs and processes to support the SE team.Connector: Collaborate across departments to enhance communication and drive improvements, including areas such as sales, product, support, enablement, and marketing.Career Champion: Foster team skill development through coaching, mentoring, and enablement initiatives.Travel Requirement: Up to 50% travel may be necessary.What You BringProven leadership experience as a technical presales Manager for at least 3 years in a comparable organization.Experience in a cloud and network infrastructure-focused company with hardware/software exposure is essential.Bachelor's degree in Computer Networking, Information Technology, Cybersecurity, Electrical Engineering, or a related field.
As the Program Director for Enterprise Solutions at Spectrum Healthcare, you will lead innovative projects that enhance our IT capabilities across the organization. Your expertise will guide teams in implementing cutting-edge solutions to improve patient care and streamline processes. You will collaborate with cross-functional teams to deliver impactful results that align with our strategic goals.
Join Rose Rocket as an Enterprise Solutions Deployment Specialist and play a pivotal role in the deployment of our cutting-edge enterprise solutions. You will collaborate closely with cross-functional teams to ensure the successful implementation of our products, providing exceptional support and guidance to clients during the deployment process.Your responsibilities will include assessing client needs, configuring solutions, troubleshooting issues, and ensuring timely project delivery. We are looking for a passionate individual who thrives in a dynamic environment and is committed to excellence in client service.
Spectrum Healthcare is seeking a Vice President of Delivery for Digital and Enterprise Solutions in Toronto. This leadership role centers on guiding the team responsible for digital and enterprise project delivery across the organization. Role overview The Vice President will oversee the strategy, management, and execution of digital and enterprise initiatives. This work supports Spectrum Healthcare’s commitment to delivering high-quality healthcare services through technology and process improvements. Key responsibilities Lead and mentor the delivery team focused on digital and enterprise solutions Develop and implement strategies for successful project execution Ensure all projects align with Spectrum Healthcare’s mission and standards Manage project portfolios and monitor progress toward organizational goals Location This position is based in Toronto.
About Boson AI: At Boson AI, we are at the forefront of innovative AI solutions, shaping the future of enterprise AI. Our dedication to advanced AI research, especially in the realms of large language models and agentic systems, empowers us to address intricate real-world challenges for businesses and generate substantial value. Our vibrant and collaborative team of researchers and engineers is committed to pushing the limits of possibility, ensuring that we deliver high-quality, reliable products that integrate seamlessly into enterprise workflows and establish new benchmarks in the industry.About the Role: We are looking for a talented, detail-oriented, and driven Machine Learning Engineer to join our enterprise team. In this crucial position, you will spearhead the development and deployment of innovative AI solutions. This role entails integrating sophisticated language, voice, and vision models, mastering fine-tuning methodologies, constructing advanced workflows and platforms, and pioneering novel agentic strategies. You will engage with challenging problems that require a profound understanding of model behavior, precise implementation, and an unwavering dedication to quality and reliability in enterprise settings. A thrilling aspect of this role is your contribution to the architecture and implementation of intelligent systems where AI agents autonomously execute intricate tasks, interfacing with various data sources and tools, as we collectively strive to build truly integrated and powerful AI capabilities for our clients.
Role overview AfterShip is looking for a Solutions Engineer based in Toronto. This position centers on helping clients implement and improve AfterShip’s shipping solutions. The role is well suited for those who like tackling technical problems and value creating positive customer experiences. What you will do Collaborate directly with clients to learn about their shipping and integration requirements Recommend and deliver solutions that align with each client’s business objectives Apply technical expertise to support clients during onboarding and as they continue using AfterShip Serve as a link between clients and internal development teams to facilitate smooth integrations Communicate clearly with both technical and non-technical stakeholders Requirements Comfortable discussing technical topics and troubleshooting issues Strong communication skills and a focus on client relationships Enjoys solving problems and supporting business success
Role overview Samsara is hiring an Enterprise Sales Engineer to support sales efforts with technical insight and hands-on customer support. This fully remote position is based in Toronto. What you will do Work closely with the sales team to identify and understand client requirements Deliver product demonstrations that highlight technical capabilities Support customers throughout the integration process to ensure smooth adoption of Samsara solutions About the technology This role involves working with modern technology and collaborating in a team that values quick problem-solving and adaptability.
Join the Feathery TeamFeathery is at the forefront of transforming data intake workflows for insurance and wealth management sectors. Our platform is trusted by industry leaders to streamline essential processes such as underwriting, client onboarding, and automated account openings.As we experience rapid growth and increased demand from enterprises, we are expanding our customer-facing teams to tackle complex implementations across various financial services and beyond.Why We’re ExpandingTo meet the needs of our growing base of sophisticated clients who depend on our platform for critical workflows, we are seeking a Solutions Engineer. This role is perfect for individuals who thrive on solving technical challenges, engaging directly with customers, and influencing product adoption in real-world scenarios.You will collaborate closely with sales, product, and engineering teams to ensure successful implementations and shape the future of our platform.Role OverviewIn this dynamic and high-responsibility role, you will be involved in:Customer-facing technical solution designEngagement across the customer lifecycle during pre-sales and post-salesArchitecting workflows and solving complex problemsCollaborating cross-functionally with product, engineering, and sales teamsAs a pivotal member of the Solutions Engineering team, you will help define our support and scaling strategies for customer implementations, from initial proof-of-concept to sustained success.Your ResponsibilitiesCustomer Solutions & ImplementationLead technical scoping, proof-of-concepts, and onboarding for key clientsCollaborate with clients to design and implement intricate workflows on the Feathery platformEducate customers on best practices for creating scalable, maintainable solutionsFacilitate deployments and ensure successful integration across teamsPre-Sales Engagement & Product ExpertiseSupport the sales team during the evaluation phase by showcasing technical capabilitiesConvert customer needs into customized product solutionsCreate demos and prototypes to illustrate our platform's potential
Join Armis, the leader in cyber exposure management and security, dedicated to safeguarding your entire attack surface while managing your organization's cyber risk exposure in real-time. In a fast-paced, perimeter-less world, Armis empowers organizations to continuously see, protect, and manage all critical assets—from the ground to the cloud. We proudly protect Fortune 100, 200, and 500 companies, as well as national governments, and local entities, ensuring the safety and security of critical infrastructure, economies, and society around the clock.Headquartered in California, Armis is a privately held company that values innovation and teamwork.As a Sales Engineer (SE) at Armis, you will be the cornerstone of every prospective engagement, collaborating with prospects to showcase the value of the Armis agentless platform through live demonstrations, proof-of-value deployments, and focused training sessions.
Join Netomi as an Agentic Solution Engineer, where you will be at the forefront of driving innovative solutions that enhance customer experiences. In this role, you will be responsible for collaborating with cross-functional teams to design, implement, and optimize AI-driven solutions tailored to meet client needs. Your expertise will help shape the future of customer support automation, ensuring that our technology empowers businesses to operate more efficiently.
Artificial Intelligence. Real Impact.At Docebo, we harness the power of AI to revolutionize workplace learning. Our comprehensive AI-driven learning platform empowers organizations to create, administer, and manage training seamlessly. But our mission transcends mere functionality: we aim to enhance team agility, encourage smarter work practices, and allow focus on what truly matters. Our platform is designed with intelligent features that personalize educational experiences, streamline processes, and transform training from a mere checkbox into a robust advantage. The outcome? Enhanced learner experiences and tangible business results.We are at the forefront of redefining learning, with a team that embraces innovation and challenges conventional thinking. If you are inspired by the prospect of using AI to improve the work-life of real individuals, you will find your place with us. Our core values, referred to as the Docebo Heart, guide our daily interactions: trust by default, positive intent, and the nurturing of diverse perspectives.Join over 900 Docebo team members globally in our quest to transform how people learn because the journey of learning is endless.Opportunity Overview:As a Business Development Representative on our North American Enterprise team, you will be a pivotal force in driving Docebo’s global growth. Acting as a strategic advisor, you will assist large organizations in transforming their training programs from a tedious obligation into a competitive edge through cutting-edge AI solutions. By building trust with senior stakeholders, you will not only help fill the sales pipeline but also introduce these enterprises to innovative methods for employee development and success.Daily Responsibilities:Strategic Engagement: Identify and engage key stakeholders within our Ideal Customer Profile to ensure we connect with organizations that will gain the most from Docebo.Engaging Messaging: Develop and deliver impactful, compelling narratives that cut through the clutter and ignite interest in the future of learning.Proficient Outreach: Reach out to potential clients through outbound calls, employing active listening and relationship-building techniques to convert cold leads into warm prospects.Collaborate Effectively: Work closely with internal teams to ensure alignment on goals and strategies, maximizing our outreach efforts.
At BitGo, we are the premier provider of digital asset infrastructure solutions, specializing in custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our inception in 2013, we have empowered clients to navigate the digital asset landscape securely. With a worldwide presence and multiple Trust companies, BitGo serves thousands of institutions, including top brands, exchanges, and platforms, as well as millions of retail investors globally. As a cornerstone of the digital economy, we manage a significant share of Bitcoin network transactions, establishing ourselves as the largest independent custodian and staking provider in the digital asset realm. Discover more about us at www.bitgo.com.Our Solutions Engineering team collaborates closely with both prospective and current clients, providing workshops and training on BitGo's offerings, while guiding them through the technical journey from sales to onboarding. We are in search of a seasoned professional based in Toronto who can foster and nurture strong relationships with our clients.
Role overview AfterShip is seeking a Solutions Engineering Manager based in Toronto. This leadership role centers on guiding a team dedicated to building solutions that address client needs while upholding product quality and performance. What you will do Manage and mentor a team of solutions engineers Collaborate with other departments to deliver tailored solutions for clients Gather and assess customer requirements to inform solution design Provide technical support and direction to both team members and stakeholders Prioritize and monitor product quality and performance throughout the solution lifecycle
Join Netomi as a Senior Solution Engineer, where your expertise will play a vital role in shaping and delivering innovative solutions to our clients. You will engage with cross-functional teams to design, implement, and optimize our cutting-edge AI-driven products. We seek a dynamic professional who thrives in a fast-paced environment and is passionate about leveraging technology to enhance customer experiences.
About AvePoint:Beyond Secure. AvePoint stands as a global leader in data security, governance, and resilience, transcending traditional solutions to establish a strong data foundation. This empowers organizations worldwide to collaborate with confidence. Over 25,000 customers trust the AvePoint Confidence Platform to prepare, secure, and optimize their critical data across Microsoft, Google, Salesforce, and other collaboration environments. Our global channel partner program includes around 5,000 managed service providers, value-added resellers, and systems integrators, with our solutions available in over 100 cloud marketplaces. To explore more, visit www.avepoint.com.At AvePoint, we are dedicated to investing in our team. Agility, passion, and collaboration empower us to excel and nurture a culture that allows you to shape your career, make an impact, and seize your future. Unleash the power of yourself!
We are seeking a talented and driven Industrial Engineer specializing in Solution Design to join our innovative team at fiq. In this role, you will leverage your engineering expertise to develop efficient solutions that enhance our operations and improve our service delivery. You will collaborate with cross-functional teams to analyze processes, identify areas for improvement, and implement solutions that meet our clients' needs.As a key member of our team, you will be instrumental in driving projects from conception through to implementation, ensuring that solutions are not only effective but also sustainable.
Working Time Zones: Europe, East Coast US. Position is Remote.Team: Global Special Teams – Enterprise ApplicationsPosition Summary:The Enterprise Systems and Integration Lead plays a pivotal role in managing the operational integrity of enterprise systems and integration architecture. This position is crucial for ensuring the reliability, scalability, and optimum performance of internal IT platforms. Reporting directly to the Senior Director of Enterprise Architecture and Systems, the lead will focus on technical guidance, system maintenance, and team collaboration, all while supporting the overarching vision for enterprise architecture.Key Responsibilities:Oversee and maintain enterprise systems, including business applications and internal platforms.Direct integration architecture and middleware operations to facilitate seamless data flow and system interoperability.Design and implement comprehensive solutions utilizing Power Platform, Azure, and other relevant technologies.Lead technical teams to troubleshoot issues, integrate new features, and maintain thorough documentation.Coordinate deployment schedules, updates, and release cycles across various platforms.Manage credentials, client secrets, and service account passwords to uphold system security.Conduct routine maintenance tasks including log clean-up and user access reviews.Work closely with analytics and reporting teams to enhance data schema understanding and fulfill reporting requirements.Act as the primary point of contact for system-related inquiries, escalating issues only when necessary for strategic review or architectural exceptions.Ensure adherence to enterprise standards and governance policies.Promote innovation and operational improvements in alignment with enterprise architecture strategies.
Starling Bank is the pioneering digital bank in the UK, dedicated to transforming the banking experience for over 4 million customers! Our innovative technology empowers individuals to save, spend, and manage their finances seamlessly. Introducing… Engine by Starling.Engine by Starling is our software-as-a-service (SaaS) division, designed to provide the same cutting-edge technology that drives Starling Bank. Recently established as an independent entity, we are eager to partner with forward-thinking banks globally to fuel their growth with our robust technology.This platform is now accessible to banks and financial institutions worldwide, offering them the chance to leverage innovative digital features and streamlined back-office processes that contribute to Starling's success.At Engine by Starling, we prioritize our technologists who thrive in a dynamic environment focused on innovation and collaboration. We maintain a flat organizational structure that empowers team members to make impactful decisions. In our open culture, support is always within reach, ensuring we succeed together!To excel at Engine, you must be self-motivated and take full ownership of your responsibilities—from building and designing to sharing insights and ensuring efficiency in our processes, all aimed at delivering outstanding results for our customers. Our mission is guided by five core values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.Hybrid WorkingWe embrace a hybrid work model at Engine, favoring team members who can commute to our Toronto office to foster in-person collaboration.About the RoleAs a Senior Solutions Engineer, you will leverage your expertise in Engine's technology and architecture to articulate our product offerings, identify client needs, and design tailored solutions.Your role will encompass both the sales and delivery phases of projects, as well as ongoing client success, collaborating with diverse teams across Technology, Delivery, Product, Client Success, and Business Development.
Join our dynamic team at System Canada Technologies as an SAP Enterprise Architect, where you will play a pivotal role in enhancing our SAP landscape. You will collaborate with cross-functional teams to design and implement robust SAP solutions that drive business efficiency and innovation.Your expertise will guide the strategic direction of our SAP architecture, ensuring alignment with industry best practices and enterprise goals. We are looking for an individual who possesses a deep understanding of SAP technologies and can effectively communicate their value to stakeholders.
Jan 11, 2013
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