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AI Demo Engineer

CrestaBangalore, India
On-site Full-time

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Experience Level

Experience

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As a Demo Engineer, you will be pivotal in enhancing pre-sales initiatives by designing, analyzing, and demonstrating Cresta's AI functionalities. Collaborate closely with Solution Engineers and Demo Engineering to craft compelling, high-quality conversational experiences that effectively illustrate Cresta’s value proposition to both prospective and existing customers. Your responsibilities will involve creating persuasive business cases for new and upsell opportunities, utilizing conversation design and data-driven evaluations to showcase measurable outcomes. Your expertise in various contact center sectors, such as financial services, insurance, telecommunications, and retail, will be essential in customizing designs that align with each customer's distinct environment and objectives. This role demands extensive collaboration with teams across Machine Learning, Product, Data Science, Customer Success, and Sales Engineering, ensuring that every customer interaction reflects the excellence of Cresta’s AI product suite.

About the job

Cresta is revolutionizing customer interactions by transforming every conversation into a strategic advantage. Our state-of-the-art platform synergizes AI with human expertise, enabling contact centers to uncover valuable customer insights and implement best practices. By automating conversations and streamlining inefficient processes, we empower every team member to operate more effectively. Originating from the esteemed Stanford AI lab, Cresta was co-founded by Sebastian Thrun, a visionary behind Google X and Waymo. Our leadership team includes CEO Ping Wu, co-founder of Google Contact Center AI, and Tim Shi, an early member of OpenAI.

We have curated a world-class team of AI and ML specialists, market leaders, and prominent investors, including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our esteemed clientele features industry giants like Intuit, Cox Communications, Hilton, and Carmax. Cresta has received accolades from Forbes and Bain Consulting, recognizing us among the top private AI firms globally.

Embark on an exciting journey with us to reshape the workforce through AI, where the future of work begins at Cresta.

About Cresta

Cresta is at the forefront of harnessing AI to transform customer interactions into strategic advantages. Our innovative platform empowers contact centers with insights and automation, driving efficiency and enhancing customer experiences.

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