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Experience Level
Entry Level
Qualifications
Currently pursuing a degree in Business, Engineering, Computer Science, or a related field. Strong analytical skills with a passion for data-driven decision-making. Familiarity with AI technologies and management consulting principles is a plus. Excellent communication and teamwork skills. Proficiency in English; knowledge of German is advantageous.
About the job
Celonis is hiring an AI & Management Consulting Intern for the Value Engineering team in Munich, supporting the DACH market. This internship centers on projects that use advanced AI tools to improve how businesses operate.
Key responsibilities
Assist on consulting projects that apply AI to optimize business processes
Help uncover insights that create value for clients in the DACH region
Collaborate with experienced consultants and industry specialists
Contribute to ongoing projects and build practical skills in management consulting
What this internship offers
Firsthand experience in value engineering at a technology-driven company
Opportunities to work alongside experts in AI and business process improvement
Active participation in projects with real, measurable outcomes
About Celonis SE
Celonis is a global leader in process mining and execution management software. Our innovative platform empowers organizations to visualize and optimize their operations, leading to significant improvements in efficiency and effectiveness. At Celonis, you will work in a collaborative and entrepreneurial environment that fosters growth and creativity.
Celonis is hiring an AI & Management Consulting Intern for the Value Engineering team in Munich, supporting the DACH market. This internship centers on projects that use advanced AI tools to improve how businesses operate. Key responsibilities Assist on consulting projects that apply AI to optimize business processes Help uncover insights that create value f…
Celonis is seeking an Applied AI Solution Consulting Intern to join the team in Munich and support projects across the DACH market. This internship centers on practical consulting experience, with a strong emphasis on implementing AI-driven solutions that help clients optimize business processes. Key responsibilities Collaborate with experienced consultants to deliver AI solutions tailored for clients in the DACH region Take part in problem-solving sessions and project meetings Contribute to initiatives that aim to improve efficiency and foster innovation in business operations Location This position is based in Munich, Germany.
Join Celonis as the Vice President of Value Engineering for the DACH region, where you will play a pivotal role in driving the strategic vision and execution of our value engineering initiatives. You will lead a talented team dedicated to delivering exceptional value to our clients through innovative solutions and best practices. Your expertise in process optimization and data analytics will be crucial in helping organizations transform their operations and achieve sustainable growth.
Join Celonis, the global leader in Process Intelligence technology, and a rapidly growing SaaS company. We recognize the immense potential to enhance productivity by integrating AI, data, and intelligence into business processes, and we are looking for talented individuals like you to help us make this a reality.Value Engineering is at the core of Celonis, aligning our Go-to-Market strategies with our Product and Engineering teams to maximize the value our customers derive from our technology. By utilizing the Celonis Process Intelligence Platform alongside advanced analytics, machine learning, and AI, our teams assist clients in identifying inefficiencies, uncovering significant opportunities, and transforming their business processes. Value Engineers guide organizations throughout their entire value journey—from identifying use cases and executing proof-of-value initiatives to scaling AI-driven process enhancements that yield measurable business outcomes.The DACH region is one of our most crucial and strategically significant markets. With our headquarters in Munich, we work closely with our most established customers, continually attracting new clients, and pioneering innovative go-to-market strategies that serve as a model for other regions.
About Our TeamJoin our dynamic Technical Success team, dedicated to ensuring the seamless and secure implementation of ChatGPT and OpenAI API applications for a diverse range of developers and enterprises. As trusted advisors and strategic partners, we empower our customers to unlock the full potential of our innovative models and products. In the role of Solutions Engineer, you will collaborate with organizations across various industries, guiding them in transforming their operations through advanced solutions such as customer service optimization, automated content generation, and unique applications leveraging our cutting-edge models.About the PositionWe are seeking a highly skilled pre-sales Solutions Engineer to partner with our Large Enterprise and Digital Native clients, ensuring they derive substantial business value from our offerings via ChatGPT and the OpenAI API. You will engage with senior business stakeholders to identify their pre-sales requirements, shape their AI strategies, and pinpoint high-impact use cases and applications. Your role will involve collaboration with both business and technical teams to showcase the advantages of our solutions, recommend architectural frameworks, and support the initiation of their implementation and development efforts. You will work closely alongside Sales, Customer Success, Security, and Product teams to ensure a holistic approach to client engagement.This position is based in our Munich office, operating under a hybrid work model of three days in-office each week. We also provide relocation assistance for new hires.Key Responsibilities:Provide an outstanding pre-sales customer experience by delivering expert technical knowledge, articulating the value proposition, and addressing inquiries related to our products, APIs, and large language models (LLMs).Illustrate how the integration of ChatGPT and the OpenAI API can fulfill customers’ business objectives and deliver significant value through activities such as building and showcasing demos, defining use cases, suggesting architectural patterns, and offering comprehensive technical guidance.Develop and maintain documentation, guides, and FAQs to address common inquiries and requirements identified during the pre-sales phase.Cultivate customer advocacy by representing the customer perspective within internal teams, gathering feedback, identifying trends, and integrating insights into product development efforts.Act as the initial point of contact for security and compliance inquiries, clarifying standardized resources, guiding customers to relevant materials (e.g., trust portal), and escalating complex requirements as needed.
Join our dynamic team as a Field Marketing Manager focused on the DACH region, working alongside the EMEA Sales and Marketing team. Candidates residing in Germany are highly encouraged to apply.In this pivotal role, you will spearhead the strategy and execution of impactful field marketing initiatives designed to generate leads and expedite the sales process. This position requires adept management of a diverse range of events and integrated marketing campaigns, coupled with a passion for data analytics. Reporting directly to the Marketing Director for EMEA, the ideal candidate will possess a proven history in driving pipeline growth and accelerating deal closures.Your close collaboration with the sales team will be crucial as you will gain insights into their regional priorities and tailor marketing efforts to address the needs of their top prospects effectively.Important: Please read the details below before applying:This is a full-time, remote position covering the DACH region. We prefer candidates already based in Germany.Key Responsibilities:Design, implement, and assess quarterly Field Marketing strategies that encompass in-person events, webinars, and comprehensive campaigns to align with EMEA Sales objectives for pipeline enhancement and revenue generation.Develop demand generation initiatives through paid and owned media, content creation, digital marketing, and collaborations with pertinent third-party entities and publications.Deliver tailored Account-Based Marketing programs focused on the sales team's priority accounts.Ensure alignment with internal systems, including lead scoring, nurturing, campaign management, pipeline generation, and deal acceleration.Oversee all facets of tradeshows and networking events within the DACH region.Engage with trade and networking organizations pertinent to the DACH market.Analyze program performance and make necessary optimizations.Maintain regular communication with Sales, Field Marketing colleagues, and cross-functional teams as needed.Collaborate with sales leadership to grasp their objectives, align on strategic planning, and secure buy-in for field marketing initiatives.Craft and execute marketing initiatives for channel partners to drive mutual revenue growth.
OverviewJoin our client, a prominent Munich-based subsidiary of a global leader with over 30 years of expertise in serving Fortune 100 companies across industrial automation, digitalization, and AI. Their reputation is founded on reliability, innovation, and deep technical expertise spanning engineering, manufacturing, and technology sectors. As a financially robust entity with a proven track record of delivering complex solutions internationally, they provide a solid foundation for innovation.They offer a flagship AI platform specifically designed for the German Mittelstand, enabling enterprises to enhance productivity and knowledge management through cutting-edge GenAI. With features for secure document management, internal knowledge search, and intelligent automation, they are poised for SaaS and dedicated cloud deployment, with hybrid and on-premise options on the horizon.Their Customers:They cater to Germany's industrial core—machine and equipment manufacturers, engineering firms, and mid-sized innovators, helping them to extract the full potential of their data and talent through advanced AI-driven solutions. Their current clientele focuses on the Mittelstand: established, technically sophisticated, yet often conservative companies eager to utilize AI for immediate, practical benefits.About Their ApproachThis Marketing Lead role is a crucial strategic appointment for our client as they expand their direct presence and accelerate market entry in Germany. Unlike pure startups, they combine the financial stability and resources of a major group with the agility, energy, and ownership of a dynamic tech company operating in Munich.
Join WEKA as a Regional Sales Manager for the DACH Region! At WEKA, we are revolutionizing the way organizations develop, implement, and expand AI and accelerated compute workflows through our innovative NeuralMesh™ technology. Unlike conventional data infrastructures that falter as compute environments broaden, NeuralMesh enhances speed, strength, and efficiency as it scales, offering a robust and adaptable foundation for enterprise and agentic AI innovation. This technology maximizes GPU utilization, expedites time to first token, and minimizes the costs associated with innovation. As a growth-stage enterprise, WEKA is supported by top-tier venture capital investors and leaders in AI infrastructure. Our purpose-built technology for AI has secured over 140 patents and is relied upon by more than 30% of Fortune 50 companies, alongside the world's leading hyperscalers, neoclouds, and AI innovators. Our team is dedicated to customer success, working collaboratively and proactively. If this resonates with you, we invite you to join our team! Key Responsibilities: Exhibit a comprehensive understanding of WEKA’s offerings and their value to our clients. Develop and implement a strategic plan to generate sales pipelines while acquiring new clients and nurturing existing customer relationships. Facilitate customer adoption through proactive education and engagement strategies. Collaborate with key VAR and OEM partners to foster and manage joint sales opportunities. Enhance all phases of the sales cycle through collaboration with product, support, and sales engineering teams. Engage effectively with various levels of WEKA's senior management. Qualifications: 10+ years of experience in IT sales. Demonstrated success in selling infrastructure or data solutions exceeding $5M within the intelligence community. Consistent history of meeting or surpassing sales quotas. A strong desire to thrive in a startup environment that directly contributes to the company's growth. Proven effectiveness in sales within the DACH region. Exceptional written and verbal communication skills.
Transforming Learning Through AI.At Docebo, we harness the power of Artificial Intelligence to revolutionize workplace learning. Our cutting-edge AI-driven platform enables organizations to create, deliver, and manage training seamlessly in one unified space. Our goal transcends mere functionality; we strive to empower teams to accelerate their performance, work intelligently, and concentrate on what genuinely matters. With innovative, efficient tools, we personalize learning experiences, eliminate mundane tasks, and elevate training from a mere obligation to a powerful asset. The outcome? Enhanced learner experiences and tangible business results.Join our dynamic team, which is dedicated to challenging conventional norms and shaping the future of learning with confidence. If the prospect of leveraging AI to enhance the work-life of real individuals excites you, you will thrive in our environment. At Docebo, our core values guide our daily operations — we refer to it as the Docebo Heart: fostering trust, embracing positive intent, and encouraging diverse perspectives to flourish.Are you ready to embark on this journey? Become one of over 900 Docebians globally committed to reinventing the learning landscape, because learning is a lifelong journey. Your Role AwaitsAs a Senior Solutions Consultant, you will be the strategic mastermind behind Docebo’s most intricate and high-impact enterprise achievements. You will adeptly navigate complex stakeholder environments and engage with executive leadership to transform sophisticated technical needs into visionary learning solutions. This role goes beyond mere demonstrations; it is about securing technical victories and positioning yourself for advancement into roles such as Principal Leader or People Manager. Daily ResponsibilitiesLead with Authority: Drive solution design and customer engagement on high-stakes enterprise opportunities that demand both technical expertise and organizational acumen.Engage with Executives: Interact confidently with VP and C-level executives, skillfully maneuvering through political dynamics and complex objections to establish Docebo as a trusted strategic partner.Conduct In-Depth Discovery: Facilitate comprehensive, multi-threaded discovery sessions to identify hidden decision-makers and unspoken business needs that others might overlook.Strategize for Success: Serve as a high-level advisor to Account Executives, guiding them through complex organizational landscapes to forge effective solutions.
We are seeking a dedicated and passionate Value Consultant to join our dynamic team at asklio. In this role, you will leverage your expertise to deliver exceptional value to our clients, driving growth and innovation. You will be responsible for analyzing client needs, developing tailored solutions, and ensuring successful implementation.
Internship Overview Roland Berger is seeking a GenAI Consulting Intern to join the team in Munich. This internship offers practical experience in generative AI within a consulting context. Interns work closely with experienced consultants and contribute to projects that explore new uses for AI technology. What You Will Do Support project teams on generative AI initiatives Assist with the development of data-driven strategies Help analyze emerging technologies and their business applications Collaborate with colleagues on innovative client solutions Who Thrives Here This internship suits individuals interested in new technologies and motivated to contribute in a team-oriented environment.
Our Commitment: Become a Customer Value Manager in Just 6 MonthsThe Customer Value Manager (CVM) position at Tacto offers an exhilarating career trajectory where your contributions are evident to both you and our clients every day. This role merges consulting-style problem-solving, daily collaboration with clients, and strategic accountability for delivering measurable value. Typically, individuals embark on this journey after accumulating over 2 years of experience in consulting or related fields.Through the Pioneer Program, we facilitate a fast-track path: within a mere 6 months, you will cultivate the skills, confidence, and expertise necessary to engage directly with our customers' leadership teams, oversee daily client interactions, and execute projects that empower procurement leaders in the European Mittelstand to maximize the value derived from our software solutions.The Opportunity:Start as a Customer Value Associate (Pioneer) → Master our product and consulting methodologies → Deliver your first measurable impact for customers → Transition into a Customer Value Manager role with your own portfolio after 6 months. Your promotion is not a matter of chance—achieving specified milestones will guarantee your advancement to Customer Value Manager within the set timeframe.Why Join the Pioneer Program?Develop Essential Consulting Skills: Analyze client data, uncover savings, create business cases, engage with C-level stakeholders, and deliver tangible outcomes that facilitate significant change for Mittelstand leaders.Customer Engagement from Day One: Enjoy daily interactions with procurement teams, gain exposure to C-level executives, and take ownership of customer deliverables.Commercial and Strategic Integration: Become a trusted advisor for our clients by merging measurable savings with strategic transformation initiatives and fostering long-term account development.Personalized Coaching: Benefit from 1:1 mentorship with a seasoned CVM, maintain a weekly learning journal, engage in daily shadowing and debriefs, and follow a personalized development plan tailored to your strengths.Multi-Departmental Exposure: As a CVM, you will collaborate between Product Development and Sales, gaining firsthand insights into how these areas intersect in one of Europe's most dynamic startups.Startup Culture: At Tacto, we are driven, passionate, humble, and supportive. We believe in proactive action and empowerment—regardless of your experience level, you will have full ownership of your responsibilities from day one.
About UsAt Legora, we are on a transformative mission to revolutionize the legal industry. Rather than creating tools for lawyers from the outside, we collaborate directly with them to ensure our solutions meet their needs effectively. This partnership allows us to develop technology that enhances their workflows and elevates their capabilities.Our AI-driven workspace empowers legal professionals to not only expedite their tasks but also to engage in more insightful inquiries and uncover new perspectives. By continuously pushing the limits of legal technology, we make intricate processes more intelligent, efficient, and human-centered. We can analyze thousands of documents in mere minutes and design smart workflows in collaboration with leading legal practices, turning innovative ideas into tangible outcomes.Trusted by prestigious firms like Cleary Gottlieb, Goodwin, Bird & Bird, and Linklaters across over 40 countries, we are dedicated to maintaining our rapid pace of innovation and scaling intentionally. We prioritize speed and effective iteration to ensure our growth is deliberate and impactful.Joining Legora means becoming part of a visionary team that believes in the power of collaboration and striving for excellence. If you are passionate about constructing solutions from the ground up, working with talented colleagues, and driving change in a critical sector, then this is your opportunity to make a difference.We’re not just shaping the future of legal tech — we’re defining it. Ready to join us in building the intelligent future of law?Your Responsibilities:Take charge of the entire sales cycle from initiation to closure, supporting some of the largest corporations and law firms worldwide in thriving in the AI era.Work collaboratively across teams including product, engineering, and legal to ensure our platform meets client demands and evolves rapidly.Cultivate trusted relationships with key decision-makers and stakeholders, addressing their challenges with customized solutions.Present compelling product demonstrations and presentations to enhance engagement and drive product adoption.Contribute to refining our account acquisition and management strategies, documenting best practices for scalable growth.
This position is based in Munich, Germany, within a hybrid work environment requiring in-office attendance 3 or more days a week.Tulip, a pioneering leader in AI-driven frontline operations, empowers companies globally by providing composable, interconnected applications that enhance work quality, boost efficiency, and ensure comprehensive traceability throughout their operations. Our cloud-native, no-code platform, infused with embedded AI, is revolutionizing the digital transformation of industrial environments through user-centric solutions that transcend traditional Manufacturing Execution Systems (MES).Founded as a spinoff from MIT and headquartered in Somerville, MA, Tulip operates offices in Germany, Hungary, Singapore, and Israel. We have been honored as a World Economic Forum Global Innovator, a recipient of the 2024 Deloitte Technology Fast award, and recognized among Energage’s Top Workplaces USA and Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work.”About You:As the International Marketing Lead, you will be a key strategic leader focused on driving Tulip’s marketing initiatives across EMEA and APAC. Reporting directly to the Head of Revenue Marketing, you will connect global strategies with regional execution. You are a 'builder' who thrives on clarifying complex marketing strategies, converting high-level go-to-market plans into actionable programs that resonate within international markets.Your revenue-driven approach fosters effective partnerships with Sales to generate new pipeline and drive expansion. You combine analytical rigor with creativity, eagerly utilizing AI to enhance the efficiency and accuracy of your team’s workflows. Excellent communication skills and the ability to lead diverse teams are essential for achieving outstanding results.
Your ImpactAs a Customer Value Manager at Tacto, you will be instrumental in enhancing our customer journey, ensuring an unparalleled product experience. Your responsibilities will encompass the full product management lifecycle, including engaging in expert discussions during our sales process, onboarding new clients, and nurturing existing customer relationships. Collaborating closely with our sales and product teams, you will help deliver exceptional value and maintain long-term customer satisfaction.Your TasksEngage with a diverse customer base: Collaborate with manufacturing companies of all sizes, ranging from €20M to €1Bn in revenue, across various sectors such as machinery and food manufacturing, tailoring your approach to meet unique customer needs.Enable customer excellence: Equip customers to seamlessly integrate Tacto into their operational and strategic frameworks through comprehensive training, best practices, and hands-on support.Own the commercial relationship: Act autonomously within Tacto, taking full responsibility for customer retention while driving commercial growth in collaboration with our sales team.Shape procurement strategy: Partner with clients to enhance their procurement processes by leveraging insights and best practices, including category strategy projects.Deliver tangible cost savings: Work closely with customers to uncover and achieve significant savings and efficiency improvements, supporting them in negotiations.Be the voice of the customer: Cultivate a deep understanding of our software and collaborate with the product and tech teams to advocate for customer needs, influencing our product roadmap and innovation priorities.Become AI Native: Actively identify opportunities to utilize AI to enhance your work, experiment with new methodologies, and share successful workflows, contributing to Tacto's culture of rapid execution and innovation.
About Our TeamAt OpenAI, our AI Success Engineer team collaborates with some of the most forward-thinking organizations globally to transform cutting-edge AI technologies into substantial business outcomes. We support our clients from initial deployment through to comprehensive enterprise adoption. Our work encompasses technical integration, workflow transformation, and ongoing program and product delivery.Our diverse clientele includes rapidly growing digital native companies, major global enterprises, government agencies, and educational institutions. Each engagement presents a unique chance to influence how AI enhances productivity, innovation, and the future of work. This role is pivotal to our mission.About the RoleAs an AI Success Engineer, you will serve as the primary post-sales contact for OpenAI's key customers. Your responsibilities include driving account health and adoption, ensuring technical readiness, identifying new use cases, and delivering measurable value through OpenAI’s platform.This position blends technical leadership, program management, customer advisory, and product influence. You will collaborate closely with customer teams, analyze workflows, lead configuration and enablement efforts, manage deployment strategies, and guide customers towards impactful use cases that highlight the full potential of our platform.Collaboration with Sales, Solutions Architecture, Product, and Research teams will be crucial to ensuring a seamless and successful customer experience at every interaction. Success in this role will be defined by accelerated adoption, increased customer engagement depth, navigating strategic use cases into production, and assisting customers in demonstrating tangible business impact.This position is based in our Munich office, utilizing a hybrid work model (3 days/week in the office) and we offer relocation assistance for new hires.Your Responsibilities:Cultivate and maintain the technical relationship with post-sale customers, acting as their trusted advisor for deployment, adoption, and value realization.Manage account health, adoption rates, and ongoing technical success across your portfolio.Facilitate technical enablement and configuration sessions across our extensive product suite.Identify and validate use cases by integrating with customer teams to comprehend workflows and challenges.Lead coordination across multiple workstreams at the account level, including new product activations, change management, and customer readiness.
Join avomind as an AI Engineer Consultant, where you will leverage your expertise in artificial intelligence to drive innovative solutions. Collaborate with a dynamic team to develop and implement cutting-edge AI technologies that enhance business processes and improve decision-making. Your role will involve analyzing complex data sets, designing AI models, and providing strategic insights to clients.
About AnthropicAt Anthropic, our mission is to develop AI systems that are not only reliable and interpretable but also steerable, ensuring they are safe and beneficial for both users and society at large. Our rapidly expanding team comprises dedicated researchers, engineers, policy experts, and business leaders committed to building AI systems that truly serve humanity.About the RoleWe invite you to join our Customer Success team as a Customer Success Manager in the EMEA region, where you will play a pivotal role in driving the future of enterprise AI adoption. In this position, you'll act as a strategic partner and trusted advisor to our most demanding customers across EMEA, empowering them to leverage the full spectrum of our Claude capabilities - from API solutions to Claude for Enterprise and Claude Code.Your mission will be to forge authentic partnerships with clients, gaining in-depth insights into their business goals, strategic directions, AI ambitions, and technical requirements. Leveraging your business acumen and technical knowledge, you'll guide them as a strategic consultant throughout their journey with Anthropic.Working closely with our broader account team, you will assist clients in identifying the optimal Claude capabilities tailored to their unique business objectives. Your efforts will include providing best practices and guidance while supporting their evolving usage and consumption patterns.Your focus will be on aiding customers in efficiently scaling their usage, implementing effective change management strategies, optimizing use cases, and maximizing the value of their investment through expanded applications within their organizations. The insights you gather from your clients will directly shape our research priorities, product development, and go-to-market strategies, positioning you as a key contributor in how we create and deliver ongoing value.As one of the early Customer Success Managers in EMEA, you will be at the forefront of establishing regional processes, developing new customer relationships, and representing Anthropic's brand in a high-growth market. This role offers significant autonomy while ensuring strong alignment with global teams, making it ideal for someone who thrives in dynamic environments and can collaborate effectively across time zones.
Saviynt's cutting-edge AI-driven identity platform is designed to expertly manage and govern both human and non-human access across an organization’s applications, data, and business processes. Our clients rely on Saviynt to protect their digital assets, enhance operational efficiency, and minimize compliance expenses. In the era of AI, Saviynt is at the forefront, enabling organizations to confidently embrace and utilize AI technologies. As a recognized leader in identity security, Saviynt delivers solutions that empower some of the world's most prestigious brands, including Fortune 500 companies and government entities. For further details, please visit www.saviynt.com.As a Senior Solutions Engineer, you will play a pivotal role within the Saviynt Sales team, collaborating closely with Sales Directors and Regional VPs to promote an integrated suite of Access Governance and Cloud Security solutions to both new and existing clients. This role demands a comprehensive understanding of vendor solutions, industry standards, and technology integration, showcasing your expertise in delivering functional and technical solutions to complex customer engagements.Your responsibilities will extend to sharing expert knowledge with current and prospective clients by conducting thorough technical assessments, responding to Requests for Proposals (RFPs), and delivering Proof of Concepts (POCs). Additionally, you will actively contribute to Product Marketing efforts by assisting in the creation of white papers, solution briefs, webinars, and blog content. The Senior Solutions Engineer will take initiative and work independently across various business facets, ultimately driving opportunities to resolution and influencing revenue growth.Mentorship is also a key aspect of this position, as you will guide and coach other Solutions Engineers on strategic approaches, customer influence, scope management, and executing technical presentations. This position requires your presence in Munich, Frankfurt, or Stuttgart, Germany, with remote work flexibility and travel obligations.
Make is a visual automation platform that helps users design and build workflows and applications without coding. The company is headquartered in Prague and operates internationally, including teams in the USA, UK, Germany, France, Canada, India, and Chile. The EMEA Sales team focuses on customer acquisition and growth across multiple markets. To strengthen its presence in the DACH region, Make is hiring an Account Manager based in Munich to work with mid-market clients. Role overview This hybrid position centers on managing and expanding relationships with companies in the DACH region that have 200–500 employees. The Account Manager will oversee an existing portfolio, drive new business, and support customer adoption and value realization. The role involves working closely with operations, revenue, and IT teams to establish Make as a key platform. Responsibilities Manage a portfolio of mid-market customers in the DACH region (200–500 employees). Increase net revenue retention by expanding, upselling, and cross-selling within accounts. Develop relationships with both business and technical stakeholders. Identify new use cases and departments where Make can be implemented. Encourage broader user adoption and support more complex workflows. Work with customers to scale automation across their organizations. Generate new pipeline opportunities within assigned accounts and territory. Collaborate with BDRs, Marketing, and Partners to find and develop new prospects. Balance efforts between expanding current accounts and acquiring new customers. Ensure customers achieve measurable results with Make’s platform. Proactively address risks and coordinate with Customer Success when needed. Position Make as a strategic solution for clients, not just a tool. Oversee the full commercial process for expansion and mid-market deals.
