About the job
Shift is at the forefront of transforming the insurance sector through our innovative AI platform. By integrating generative, agentic, and predictive AI, we enhance underwriting, claims processing, and fraud detection, ultimately driving operational efficiency and remarkable customer experiences. Our solutions are trusted by top insurers globally, delivering impactful results where it matters most.
Our culture thrives on innovation, trust, and a commitment to revolutionizing the insurance industry via our SaaS platform. With a diverse team hailing from over 50 countries, we are collaboratively shaping the future of insurance.
Our exceptional Engineering Team is central to the value we provide. We tackle complex challenges by collaborating both within our squads and across the organization. If you are passionate about solving intricate technical issues, this is the perfect environment for you!
ABOUT THE ROLE
We are seeking an Architect to define the technical strategy and standards across three squads. This role will bridge Engineering, Data Science, and Infrastructure/Security to ensure our Azure-based services are scalable and dependable, while maintaining a top-notch developer experience. Our services must be user-friendly, rigorously tested, confidently deployed, and fully observable, minimizing maintenance challenges. A key focus will be on implementing robust API and event-driven architectures that empower our future products and advanced AI tools.
The Architect will advocate for best practices, mentor engineering teams, and oversee API gateway solutions that align with our modernization and digital transformation goals.
The second aspect of the Architect's role will involve shaping the development of agentic AI capabilities at Shift. Long-term, we aim to establish a coherent framework for developing, configuring, and maintaining our agents or chatbots, balancing speed, flexibility, reusability, security, and budget management to maximize our product value.
WHAT YOU’LL DO
Your responsibilities will encompass a dual mission, primarily focusing on API-related architecture:
- Technical Leadership: Establish the overarching technical direction and standards across three distinct engineering squads.
- Cross-Functional Collaboration: Connect Engineering, Data Science, and Infrastructure/Security teams.
- API Gateway Oversight: Lead API gateway solutions to support modernization initiatives.

