About the job
About Easyship:
Easyship is a pioneering multi-carrier shipping software platform, designed to simplify global eCommerce and make it accessible to all. Since our inception in 2014, we have dedicated ourselves to demystifying logistics by eliminating the complexities and hidden costs associated with international shipping. With a trust base of over 100,000 brands, our platform serves as a comprehensive 'mission control' for global commerce, providing access to over 550 courier services across more than 200 destinations.
As an award-winning global team recognized by Forbes 30 Under 30 and TechInAsia’s Best Startup, we operate from multiple offices including London, New York, and Hong Kong. Our rapid growth is fueled by our commitment to transparency and our passion for developing the infrastructure that supports modern commerce. If you are eager to tackle complex challenges at scale, we invite you to join our dynamic team.
Position Overview:
We are seeking an experienced API Product Manager to take charge of our developer platform and drive its growth. This position is more than just overseeing shipping endpoints; it involves defining the vision for Easyship’s API ecosystem, enhancing adoption through a superior developer experience, and promoting an API-first mindset across our organization. We are looking for a candidate who excels in technical details, adopts a systems-thinking approach, and measures success based on real usage metrics, rapid integrations, and partner impact.
Key Responsibilities:
- Lead and manage the product roadmap for Easyship's API and developer platform, prioritizing tasks from discovery through to release and iterations.
- Establish the strategic vision for Easyship's platform and API ecosystem, ensuring alignment with corporate objectives and market trends.
- Utilize ROI assessment methods and usage analytics to prioritize enhancements, new endpoints, and developer tools.
- Oversee the development and release of API features and improvements to the developer experience, tracking success metrics such as adoption rates, integration speeds, and developer satisfaction.
- Collaborate with engineering, design, marketing, partnerships, and solutions engineering teams to deliver a top-notch developer experience.
- Gain deep insights into the needs of our integration partners, translating those insights into product enhancements that drive partner acquisition and retention.
- Promote an API-first culture throughout the organization, ensuring consistency across internal and external products.
- Analyze the competitive landscape to maintain Easyship's position as a leader in logistics.

