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Application Engineer at Markforged | Rome, Italy

MarkforgedRome, Italy
On-site Full-time

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Qualifications

Develop a deep understanding of various technologies and establish yourself as a Subject Matter Expert (SME) on specific Markforged product(s). Lead field implementations of Markforged technology, ensuring smooth operation of machines and platforms that meet customer expectations. Participate in prospect meetings alongside the Sales team to uncover customer opportunities, exceed their expectations, and positively influence the sales process. Actively listen to customers to comprehend their needs, enabling you to propose effective solutions that enhance their experience with Markforged technology, resulting in increased sales. Conduct benchmarking and technical analysis to bolster the value-added benefits of Markforged technology for our clients. Represent the voice of the customer by soliciting technical feedback to be reported to the Head Office, enhancing the Markforged offering. Support customer-facing demonstrations, presentations, and the creation of technical content (blog posts, webinars, whitepapers). Deliver and coach Technical Training to customers and VARs for effective utilization of Markforged technologies. Contribute to the team's marketing initiatives, including crafting customer success stories that drive business growth.

About the job

Markforged (NYSE: MKFG) is at the forefront of digital manufacturing transformation, redefining how engineers and manufacturers conceive and innovate. Our innovative platform integrates advanced software, high-performance materials, and state-of-the-art industrial 3D printers, enabling the production of robust, functional parts across a multitude of sectors. We empower our clients to navigate supply chain challenges, lower costs, and expedite innovation, facilitating the in-house creation of superior tools, fixtures, prototypes, and end-use components.

In the role of Application Engineer, your primary responsibility will be to provide exceptional service to Markforged customers in the field, focusing on our cutting-edge technology. Leveraging your technical expertise, you'll collaborate with the Sales team to engage with customers and partners, identifying opportunities and crafting solutions that seamlessly integrate Markforged technologies into their operations while delivering measurable value. You will also work closely with customers and Value-Added Resellers (VARs) to ensure they maximize the potential of Markforged technology, aligning it with their expectations.

About Markforged

At Markforged, we are pioneering the future of manufacturing through innovative 3D printing technologies. Our mission is to enable engineers to achieve unprecedented levels of efficiency and creativity in their design and manufacturing processes. With a focus on quality, performance, and customer satisfaction, we aim to redefine the standards of manufacturing in various industries.

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