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Application Engineer - Tier 1

Hybrid Full-time

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Experience Level

Experience

Qualifications

Proficient in technical support and software troubleshooting. Strong customer service skills. Ability to collaborate effectively with internal teams. Experience mentoring entry-level engineers is a plus. A desire to engage in technical projects and process improvements.

About the job

Join ValGenesis, a pioneering provider of digital validation solutions for the life sciences sector. Our innovative suite of products empowers 30 of the top 50 global pharmaceutical and biotech enterprises to achieve seamless digital transformation, ensuring total compliance and operational excellence throughout their product lifecycle.
 
Discover the unique culture at ValGenesis, the gold standard for paperless validation in Life Sciences: Learn More

As an Application Engineer - Tier 1 at ValGenesis, you will hone your technical support skills while engaging in software troubleshooting and delivering exceptional customer service. In this role, you will tackle moderately complex software challenges, mentor junior application engineers, and collaborate with internal teams for system enhancements. This position is ideal for individuals seeking to deepen their problem-solving expertise and contribute to impactful technical projects.

We offer a hybrid work schedule of 4 days per week, providing flexibility while fostering in-person collaboration at our Lisbon office. We believe that face-to-face interactions stimulate creativity and strengthen our community, which is vital to our continued success.

About ValGenesis

ValGenesis is at the forefront of digital validation technology, offering solutions that streamline compliance and enhance manufacturing processes for life sciences companies globally.

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