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Applications Engineer Internship

Ikano RetailKuala Lumpur
On-site Internship

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Experience Level

Entry Level

Qualifications

To be considered for this position, you should be pursuing or have recently completed a tertiary qualification in Information Technology, Computer Science, or a related field.

About the job

Join our team as an Applications Engineer Intern and embark on a journey to enhance your technical skills while supporting critical business applications across the organization. Gain valuable hands-on experience with systems such as Power BI, Business Central, LS Retail, E-Commerce, and other essential platforms. This role allows you to understand how enterprise applications are effectively managed within a dynamic business environment.

Collaborating closely with the Applications and Operations team, you will assist with daily operations, engage in project activities, and participate in testing initiatives, while contributing to documentation and process enhancements.

Your key responsibilities will include:

  • Providing Level 2 support through the service desk to resolve technical issues.
  • Assisting in the maintenance and improvement of business applications and reporting solutions.
  • Managing daily backend maintenance and job monitoring tasks.
  • Facilitating User Acceptance Testing (UAT) and preparing test documentation.
  • Supporting application setup for end-users and ensuring a smooth handover process.
  • Creating and updating technical documentation, process guides, and training materials.

About Ikano Retail

At Ikano Retail, our vision is to create a better everyday life for many people by offering a diverse range of well-designed, functional home furnishing products at prices that are accessible to everyone. With operations in Singapore, Malaysia, and Thailand, we have ambitious plans for expansion to introduce a touch of Sweden to new markets in the region. We are part of the Ikano Group, the only IKEA franchisee owned by the Kamprad family, who founded IKEA. In addition, we develop and manage Shopping Centres anchored by IKEA, fostering walkable communities that integrate residential, office, and other real estate developments. We are committed to sustainability in our everyday operations and actively contribute to social initiatives benefitting children, women, and the environment.

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