Applied AI/ML Scientist at Sprout Social | Remote US

Sprout Social, Inc.Remote US

Remote Full-time

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Experience Level

Experience

Qualifications

We seek an experienced and highly technical AI/ML Scientist who thrives on challenges and embraces a growth mindset. Ideal candidates will have a proven track record in developing and implementing AI/ML solutions that deliver value to business leaders and Sprout Social’s customers. If you are passionate about experimenting with AI/ML techniques and driving innovation while prioritizing customer value, we would love to hear from you!Minimum Qualifications:A solid history of developing AI/ML solutions focused on customer satisfaction and measurable impact. Proficiency in machine learning frameworks and tools. Experience working collaboratively across teams to deliver results.

About the job

About the Role

Sprout Social is seeking a talented Applied AI/ML Scientist to be a pivotal part of our AI Business Unit. In this role, you will engage in the design and implementation of cutting-edge customer-centric features utilizing data science, machine learning (ML), and generative AI technologies.

Why Join Sprout Social’s Data Science and AI Team?

At Sprout Social, we empower businesses to leverage the vast potential of social media in today's digital landscape. Our platform processes over 1 billion social messages daily, providing essential insights to over 30,000 brands. We drive strategic decisions that enhance business growth and foster authentic customer connections. Our comprehensive suite encompasses publishing, engagement solutions, customer care, influencer marketing, and business intelligence. We are committed to seamlessly integrating AI into our products and internal processes to accelerate our growth trajectory.

Your Responsibilities

Design and deploy innovative AI-driven features focused on customer needs.
Contribute to impactful AI initiatives that benefit both our customers and our business goals.
Establish robust evaluation frameworks for AI features, ensuring demonstrable ROI on product enhancements.
Collaborate with product management, design, and engineering teams to deliver high-quality AI solutions efficiently.
Communicate clearly about AI capabilities and limitations, aligning technical possibilities with customer needs and product vision.

About Sprout Social, Inc.

Sprout Social helps businesses harness the power of social media to connect with their customers, driving growth and innovation. By delivering actionable insights from over a billion social messages daily, we equip brands with the tools they need to succeed in a digital-first world.

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Applied AI/ML Scientist at Sprout Social | Remote US

Experience Level

Qualifications

About the job

About Sprout Social, Inc.

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