About the job
About Dialpad
Dialpad is an AI-native business communications platform that brings together calling, messaging, meetings, and contact center features in one solution. The platform uses AI to understand conversations as they happen, helping businesses improve customer interactions and gain actionable insights.
More than 70,000 organizations worldwide, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger connections with their customers through AI-powered tools.
Dialpad leads innovation in the communications space with its Agentic AI initiative. This technology enables intelligent agents to analyze conversations and take proactive steps, such as automating workflows, resolving issues, and supporting revenue growth in real time.
Learn more at dialpad.com.
Working at Dialpad
AI is central to how Dialpad operates. Team members use advanced AI tools to work efficiently, think creatively, and deliver strong results. The company values every conversation and has built a platform that turns these exchanges into insights for clients and employees alike.
Dialpad looks for people who are curious and set high standards for themselves. The team pursues ambitious goals and values those who are:
- Scrappy
- Curious
- Optimistic
- Persistent
- Empathetic
Location
This Applied Scientist role is based in Kitchener, Canada.

