About the job
Job Description
As an Area Manager at Amartha, you will play a pivotal role in overseeing and managing our branch offices across the Tangerang region. Your responsibilities will include:
- Ensuring all branch KPIs are successfully met within the area, including:
- Overseeing the growth of portfolio quality and quantity in alignment with Amartha's objectives.
- Ensuring the recruitment, service, and partnership processes adhere to established SOPs.
- Managing strategies, operations, and processes for all branches under your supervision.
- Maintaining organized and complete branch administrative records.
- Ensuring smooth operational functionality of branch offices, including securing necessary permits, infrastructure, and inventory.
- Enforcing compliance with policies and procedures among all branch staff.
- Guiding staff to achieve optimal performance through training, performance monitoring, and conflict management.
- Facilitating effective human resource management to ensure regional branch operations run smoothly.
- Driving the expansion initiatives set forth by Amartha.
- Maintaining portfolio quality in accordance with Amartha's goals and ensuring branch audit results meet management expectations.
- Upholding principles of transparency within the branch.

