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Assistant Bakery Operations Manager

Insomnia CookiesSeattle WA (Brooklyn Ave)
On-site Full-time

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Experience Level

Experience

Qualifications

Qualifications:• 1+ years of leadership experience in restaurant, retail, or hospitality.• Strong operational discipline and an eye for detail.• Proven ability to coach and nurture team members.• Experience in dynamic, high-pressure environments.• Skill in executing all bakery positions during peak hours.• Exceptional communication and problem-solving abilities.

About the job

The Assistant Bakery Operations Manager (ABOM) position is a pivotal role aimed at cultivating future Bakery Operations Managers. ABOMs are expected to function at a level close to that of a Bakery Operations Manager, executing bakery operations with urgency, precision, and accountability, while simultaneously honing the leadership skills necessary for independent bakery management.

This position merges hands-on operational excellence with talent development, administrative leadership, and team management. ABOMs serve as a genuine extension of the Bakery Operations Manager (BOM) and must be prepared to take full ownership of the bakery when necessary. Our Seattle store is situated at 4215 Brooklyn Ave NE, Unit MR-2, Seattle, WA 98105.

KEY RESPONSIBILITIES:

Operational Execution
• Oversee all primary bakery operations including inventory management, scheduling support, staffing coordination, and adherence to administrative protocols.
• Ensure strict compliance with product quality, cleanliness, food safety, and customer experience standards.
• Assist with inventory ordering, accuracy, and shrinkage control.
• Help create schedules and execute labor plans to achieve operational objectives.

Talent & Team Development
• Aid in recruiting, interviewing, onboarding, and training of new team members.
• Provide ongoing coaching and immediate performance feedback.
• Hold team members accountable to established standards while fostering a culture of growth.
• Ensure training and onboarding programs are conducted according to company standards.

Leadership & Ownership
• Independently manage bakery operations in the absence of the BOM.
• Exhibit urgency, accountability, and operational discipline.
• Collaborate with the BOM and area leadership to identify and address operational challenges.
• Ensure continuity of operations during leadership transitions or staffing shortages.
• Perform additional duties as assigned.

WHAT SUCCESS LOOKS LIKE:
• Successfully execute all administrative and operational tasks typically carried out by the BOM.
• Maintain a fully staffed, trained bakery operating at exemplary standards.
• Cultivate a strong culture of accountability and consistency.
• Act as a dependable operational leader during coverage situations.
• Demonstrate clear readiness and potential for advancement to a BOM role.

QUALIFICATIONS & EXPERIENCE:
• Minimum of 1 year of leadership experience in restaurant, retail, or hospitality settings.
• Strong operational discipline and meticulous attention to detail.
• Capability to coach and develop hourly team members effectively.
• Comfortable working in a fast-paced, high-volume environment.
• Ability to fulfill all bakery roles during peak business periods.
• Excellent communication and problem-solving skills.

About Insomnia Cookies

Insomnia Cookies is dedicated to delivering warm, delicious cookies and a delightful customer experience. Join our vibrant team in Seattle and be part of a company that values quality and community.

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