Assistant Bakery Operations Manager

Insomnia CookiesBurlington VT

On-site Full-time

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Experience Level

Experience

Qualifications

Qualifications:Minimum of 1 year of leadership experience in restaurant, retail, or hospitality environments. Demonstrated strong operational discipline and attention to detail. Ability to coach and develop hourly team members effectively. Experience working in fast-paced, high-volume environments. Competence in performing all bakery roles during peak business periods. Strong communication and problem-solving skills.

About the job

This position seamlessly integrates hands-on operational excellence with talent development, administrative oversight, and team leadership. ABOMs serve as a vital extension of the BOM and must be prepared to assume full bakery ownership when required.

KEY RESPONSIBILITIES:

Operational Execution

• Oversee all core bakery operations including inventory management, scheduling support, staffing coordination, and administrative tasks.
• Ensure strict compliance with product quality, cleanliness, food safety, and customer experience standards.
• Assist in ordering, maintaining inventory accuracy, and managing shrink control.
• Help create schedules and execute labor plans to achieve operational goals.

Talent & Team Development

• Aid in the recruitment, interviewing, onboarding, and training of new team members.
• Provide consistent coaching and immediate performance feedback.
• Hold team members accountable to established standards while fostering a culture of growth and development.
• Ensure training and onboarding programs align with company standards.

Leadership & Ownership

• Independently manage bakery operations in the absence of the BOM.
• Exemplify urgency, accountability, and operational discipline.
• Collaborate with the BOM and Area leadership to identify operational gaps and implement effective solutions.
• Maintain operational continuity during leadership transitions or staffing shortages.
• Perform other duties as assigned.

WHAT SUCCESS LOOKS LIKE:

• Successfully execute all BOM-level administrative and operational tasks independently.
• Ensure the bakery is fully staffed, trained, and operating at optimal standards.
• Foster a robust culture of accountability and consistency.
• Act as a dependable operational leader during any coverage scenario.
• Demonstrate clear readiness for upward mobility into a BOM role.

QUALIFICATIONS & EXPERIENCE:

• Minimum of 1 year of leadership experience in restaurant, retail, or hospitality environments.
• Strong operational discipline and meticulous attention to detail.
• Proven ability to coach and develop hourly team members.
• Comfortable in fast-paced, high-volume settings.
• Capable of performing all bakery roles during peak business periods.
• Excellent communication and problem-solving skills.

About Insomnia Cookies

Insomnia Cookies is a beloved brand known for delivering warm, delicious cookies right to your door. We pride ourselves on our commitment to quality and customer satisfaction, creating a fun and inviting atmosphere for both our customers and our employees. Join our team and be a part of a dynamic environment where you can grow and thrive.

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Assistant Bakery Operations Manager

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About the job

About Insomnia Cookies

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