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Assistant Bakery Operations Manager

Insomnia CookiesCarrollton, GA
On-site Full-time

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Experience Level

Experience

Qualifications

• Minimum of 1 year of leadership experience in restaurant, retail, or hospitality operations.• Strong operational discipline and attention to detail.• Proven ability to coach and develop hourly team members.• Comfortable working in fast-paced, high-volume environments.• Capable of performing all bakery roles during peak business hours.• Excellent communication and problem-solving skills.

About the job

The Assistant Bakery Operations Manager (ABOM) serves as a pivotal leadership role aimed at cultivating future Bakery Operations Managers. ABOMs are expected to operate with the efficiency and precision of a Bakery Operations Manager (BOM), executing bakery operations with urgency and accountability while honing their leadership skills to manage a bakery independently.
This role merges hands-on operational excellence with talent development, administrative responsibilities, and team leadership. ABOMs act as an essential extension of the BOM and must be prepared to assume full ownership of bakery operations when necessary. Join our vibrant team at our Carrollton, GA store located at 120 Cunningham Dr Suite C, Carrollton, GA 30117.

KEY RESPONSIBILITIES:

Operational Execution
• Manage all core bakery operations, including inventory rotation, scheduling, staffing coordination, and administrative checklists.
• Ensure strict compliance with product quality, cleanliness, food safety, and customer experience standards.
• Assist in ordering, maintaining inventory accuracy, and implementing shrink control measures.
• Help create schedules and execute labor plans to meet operational goals.

Talent & Team Development
• Participate in recruiting, interviewing, onboarding, and training of new employees.
• Provide ongoing coaching and real-time performance feedback.
• Foster a culture of accountability while encouraging a growth mindset among team members.
• Ensure training programs are in line with company standards.

Leadership & Ownership
• Independently manage bakery operations in the absence of the BOM.
• Exemplify urgency, accountability, and operational discipline.
• Collaborate with the BOM and Area leadership to identify operational gaps and implement effective solutions.
• Maintain operational continuity during leadership transitions or staffing shortages.
• Perform other duties as assigned.

WHAT SUCCESS LOOKS LIKE:
• Ability to effectively execute all BOM-level administrative and operational tasks independently.
• Bakery operates at high standards, fully staffed, and trained.
• Strong culture of accountability and consistency within the team.
• Reliable operational leadership during coverage scenarios.
• Demonstrates readiness and potential for advancement to a BOM role.

QUALIFICATIONS & EXPERIENCE:
• Minimum of 1 year of leadership experience in restaurant, retail, or hospitality operations.
• Strong operational discipline and attention to detail.
• Proven ability to coach and develop hourly team members.
• Comfortable working in fast-paced, high-volume environments.
• Capable of performing all bakery roles during peak business hours.
• Excellent communication and problem-solving skills.

About Insomnia Cookies

Insomnia Cookies is a beloved brand known for delivering warm, delicious cookies and a unique customer experience. Join our dynamic team in Carrollton, GA, where we emphasize growth, teamwork, and commitment to excellence.

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