About the job
The Assistant Bakery Operations Manager (ABOM) is a pivotal leadership position aimed at cultivating the future leaders of Bakery Operations Management. ABOMs are tasked with executing bakery operations with precision, speed, and accountability, while simultaneously honing the leadership skills necessary for independent bakery management.
This role seamlessly integrates operational excellence with talent development, administrative oversight, and team leadership. ABOMs serve as a vital extension of the Bakery Operations Manager (BOM) and must be prepared to assume full ownership of bakery operations as needed.
PRIMARY RESPONSIBILITIES:
Operational Execution
• Ensure all core bakery operations are executed flawlessly, including inventory management, scheduling support, staffing coordination, and adherence to administrative protocols.
• Uphold stringent standards for product quality, cleanliness, food safety, and overall guest experience.
• Aid in ordering processes, maintain inventory accuracy, and implement shrink control measures.
• Assist in crafting schedules and executing labor plans to achieve operational objectives.
Talent & Team Development
• Contribute to the recruitment, interviewing, onboarding, and training of new team members.
• Provide ongoing coaching and immediate performance feedback to team members.
• Hold team members accountable to established standards while fostering a culture of growth and development.
• Ensure that onboarding and training programs meet company expectations.
Leadership & Ownership
• Independently manage bakery operations in the absence of the BOM.
• Exemplify urgency, accountability, and operational discipline in all tasks.
• Collaborate with the BOM and area leadership to identify operational challenges and implement effective solutions.
• Maintain continuity of operations during leadership transitions or staffing shortages.
• Perform additional duties as assigned.
SUCCESS METRICS:
• Successfully execute all BOM-level administrative and operational tasks independently.
• Ensure the bakery is fully staffed, trained, and upholding high operational standards.
• Foster a strong culture of accountability and consistency.
• Act as a dependable operational leader in any coverage situation.
• Exhibit clear readiness and potential for advancement to a BOM role.
QUALIFICATIONS & EXPERIENCE:
• Minimum of 1 year leadership experience in restaurant, retail, or hospitality operations.
• Strong operational discipline and meticulous attention to detail.
• Proficiency in coaching and developing hourly team members.
• Ability to thrive in fast-paced, high-volume environments.
• Competence in performing all bakery roles during peak business times.
• Excellent communication and problem-solving capabilities.
