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Assistant Bakery Operations Manager

On-site Full-time

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Experience Level

Manager

Qualifications

Qualifications:Proven experience in bakery operations or related field. Strong leadership and interpersonal skills. Ability to multitask and make decisions in a fast-paced environment. Commitment to maintaining high standards of quality and customer service. Flexibility to work various shifts, including weekends and holidays.

About the job

POSITION OVERVIEW:

Join our dynamic team at Insomnia Cookies as an Assistant Bakery Operations Manager (ABOM). This pivotal leadership role is designed to cultivate the next wave of Bakery Operations Managers. As an ABOM, you will operate at a near-BOM level, executing bakery operations with a strong sense of urgency, precision, and accountability while honing essential leadership skills for independent bakery management.
This position combines hands-on operational excellence with talent development, administrative oversight, and team leadership. ABOMs are expected to serve as a vital extension of the Bakery Operations Manager (BOM) and will be prepared to assume full ownership of the bakery when necessary.
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KEY RESPONSIBILITIES

Operational Execution
• Oversee all core bakery operations, including inventory management, staff scheduling, and administrative tasks.
• Ensure strict compliance with standards of product quality, cleanliness, food safety, and customer experience.
• Assist with ordering processes, maintain inventory accuracy, and manage shrink control.
• Help design schedules and execute labor plans to achieve operational goals.

Talent & Team Development
• Facilitate the recruitment, interviewing, onboarding, and training of new team members.
• Provide consistent coaching and immediate performance feedback to team members.
• Uphold accountability among team members while fostering a culture of growth and development.
• Ensure training programs are delivered according to company standards.

Leadership & Ownership
• Independently manage bakery operations in the absence of the BOM.
• Demonstrate urgency, accountability, and operational discipline in all tasks.
• Collaborate with the BOM and area leadership to identify operational challenges and implement effective solutions.
• Ensure continuity of operations during leadership transitions or staffing shortages.
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WHAT SUCCESS LOOKS LIKE

About Insomnia Cookies

Insomnia Cookies is a beloved brand known for delivering warm cookies and delightful treats to late-night snackers. We pride ourselves on our vibrant workplace culture and are committed to fostering the next generation of leaders in the bakery industry.

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