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Assistant Manager, Solutioning for E-Commerce

TeleportKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
On-site Full-time

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Experience Level

Manager

Qualifications

QualificationsBachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field. Proven experience in logistics solution development, preferably in the e-commerce sector. Strong analytical and problem-solving skills with a strategic mindset. Excellent interpersonal and communication abilities to collaborate effectively with cross-functional teams. Ability to thrive in a fast-paced, dynamic environment.

About the job

ABOUT US

Teleport stands as the premier integrated logistics provider in Southeast Asia, dedicated to ensuring logistics solutions that are not only swift but also cost-effective and dependable.

Our ambition? To revolutionize logistics across Southeast Asia, making next-day delivery accessible to everyone.

#TeamTeleport embodies our core values: Move with urgency — because every second counts; Aim to pioneer — constantly innovating to lead the way; Deliver with intent — operating with purpose and accuracy; and Keep it real — upholding authenticity and transparency in all our endeavors.

Discover more about Teleport by visiting: https://www.teleport.it/

***Applicants must be Malaysian citizens. No visa sponsorship is available, and candidates must possess the legal right to work in Malaysia.

Role Overview

The Assistant Manager, Solutions will spearhead the creation, development, and execution of tailored logistics solutions specifically designed for e-commerce marketplaces and retailers. This role necessitates close collaboration with various cross-functional teams—including Operations, Finance, Commercial, Technology, and Network Planning—to guarantee the provision of scalable, customer-centric logistics products that enhance commercial and operational excellence.

The ideal candidate will be a strategic thinker and adept problem-solver with considerable expertise in logistics, capable of managing intricate solutions while aligning diverse stakeholders in a dynamic setting.

Key Responsibilities

1. Solution Development & Launch

  • Design and implement customized logistics solutions across both ground and air transportation, customs, and supply chain optimization.
  • Oversee the entire solution lifecycle—from initial requirements gathering through deployment and ongoing post-launch support.
  • Ensure that solutions meet customer expectations, align with operational capabilities, and fulfill financial targets.

2. Stakeholder Collaboration

  • Engage closely with Operations, Finance, Technology, and Network Planning to develop efficient and scalable logistics processes.
  • Partner with the Commercial team to grasp client requirements and convert them into actionable solutions.
  • Facilitate effective communication and coordination among departments to ensure alignment and successful implementation of solutions.

3. Performance Monitoring & Continuous Improvement

  • Utilize qualitative insights and quantitative data to inform solution decisions.
  • Collect feedback from stakeholders to pinpoint opportunities for enhancement.
  • Lead structured problem-solving sessions to clarify issues, make decisions, and foster ownership.
  • Champion continuous improvement efforts to optimize logistics solutions.

About Teleport

Teleport is the leading integrated logistics provider in Southeast Asia, committed to delivering swift, affordable, and reliable logistics solutions. Our mission is to transform logistics in the region by making next-day delivery a reality for all customers.

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