About the job
Join Paytm Payments as an Assistant Manager / Team Lead in our Merchant Integration team, where you will play a crucial role in enhancing our operations and support functions. This position involves leading a dynamic team dedicated to integrating and supporting our merchants effectively. You will be responsible for ensuring seamless operations, addressing merchant queries, and optimizing processes to improve overall merchant satisfaction.
Key responsibilities include:
- Leading the Merchant Integration team to achieve operational excellence.
- Overseeing merchant onboarding and integration processes.
- Collaborating with cross-functional teams to enhance merchant services.
- Providing training and support to team members.
- Monitoring team performance and implementing improvements.
