Qualifications
The ideal candidate will possess the following qualifications:Bachelor's degree in Business Administration, Management, or a related field. Minimum of 3 years experience in operations or team leadership, preferably within a payments or fintech environment. Strong communication and interpersonal skills. Ability to manage multiple projects and priorities effectively. Proficiency in data analysis and reporting.
About the job
Join Paytm Payments as an Assistant Manager / Team Lead in our Merchant Integration team, where you will play a crucial role in enhancing our operations and support functions. This position involves leading a dynamic team dedicated to integrating and supporting our merchants effectively. You will be responsible for ensuring seamless operations, addressing merchant queries, and optimizing processes to improve overall merchant satisfaction.
Key responsibilities include:
- Leading the Merchant Integration team to achieve operational excellence.
- Overseeing merchant onboarding and integration processes.
- Collaborating with cross-functional teams to enhance merchant services.
- Providing training and support to team members.
- Monitoring team performance and implementing improvements.
About Paytm Payments
Paytm Payments is a leading player in the digital payments space in India, committed to providing innovative solutions for businesses and consumers. Our mission is to empower millions of merchants and consumers with secure and seamless payment experiences. Join us to be a part of a fast-paced, technology-driven environment where your contributions will make a significant impact.
