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Assistant Store Manager at Knix | Calgary, AB

KnixCalgary, AB
On-site Full-time

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Experience Level

Manager

Qualifications

Qualifications:Proven experience in retail management or leadership roles. Strong interpersonal and communication skills. Ability to drive sales and improve team performance. Passion for customer service and retail excellence. Flexibility to work in a fast-paced environment.

About the job

About Knix

Knix is a recognized leader in intimate apparel and activewear, known for rethinking everyday essentials. Since 2013, Knix has grown quickly across North America, serving more than 3 million customers through both online and retail channels. The company’s focus on customer experience and product innovation has earned it a strong reputation in the apparel industry.

Role Overview: Assistant Store Manager

The Assistant Store Manager at Knix in Calgary, AB supports daily store operations while building strong connections with customers and team members. This role helps shape a welcoming atmosphere, from the fitting room to the sales floor, and plays a key part in delivering a positive customer experience.

What You Will Do

  • Engage with customers to understand their needs and ensure they feel confident and comfortable in the store.
  • Lead by example on the sales floor, fostering a culture of accountability and high performance.
  • Coach and develop team members, working closely with the Store Manager to support Key Leads and Sales Associates.
  • Balance operational responsibilities with building genuine relationships among staff and customers.
  • Inspire the team to build community and deliver strong results through excellent service.

Who Thrives Here

  • Leaders who enjoy coaching others and supporting growth.
  • Those who value authentic connections and a collaborative team environment.
  • Individuals motivated by both operational success and meaningful customer interactions.
  • Resilient team players who inspire others and help drive store performance.

About Knix

At Knix, we are not just reshaping intimates; we are empowering individuals to feel free and confident in their skin. Our innovative products and vibrant community have made us a recognized leader in the apparel industry, committed to delivering exceptional experiences. Join us on this exciting journey and help us continue to redefine the intimate apparel landscape.

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