Assistant Store Manager
Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.
Qualifications
About PLS
PLS® is a premier retail provider of financial services, dedicated to prioritizing our customers through innovative and accessible solutions. Founded in 1997, we have grown to over 200 locations across 12 states, offering services that empower consumers to manage their financial needs conveniently and affordably. At PLS, we believe in the importance of our team members, who are at the heart of our mission to provide exceptional service.
Similar jobs
Browse all companies, explore by city & role, or SEO search pages.
Search for Customer Experience Bpo Manager Workforce Management Programs
299 results
About Us: Rent the Runway (RTR) is revolutionizing the fashion industry with its innovative Closet in the Cloud concept. Established in 2009, RTR has disrupted the $2.4 trillion fashion market by offering women a more joyful, sustainable, and economically savvy means to enhance their daily attire. As a premier destination for circular fashion, RTR provides u…
Morgan & Morgan
At Morgan & Morgan, our mission is to stand up for consumer rights, serving as the last line of defense for millions of Americans against powerful insurance companies, large corporations, and defective products. With a dedicated team of over 6,000 employees, including attorneys in all 50 states, client support staff, and marketing professionals, we are united in our commitment: For the People.Summary:Morgan & Morgan is redefining the capabilities of an injury law firm, leveraging technology to enhance client service. As the world's largest injury firm, we are positioned to provide a consistent and positive experience for individuals facing significant challenges in their lives.We are currently seeking a Senior Manager, Product Operations & Program Management to join our Product team. This impactful role merges delivery execution, team management, and operational excellence. You will lead a diverse team comprising Project Managers, Business Analysts, and Data Analysts, supporting product and engineering teams throughout the organization. Additionally, you will take on hands-on project leadership for specific platform and infrastructure streams while establishing the standards, tools, and governance necessary for the product team to function with consistency and discipline. This position requires in-office attendance four days a week at our Brooklyn office, and relocation assistance is not available.
Mejuri
Mejuri is known for redefining fine jewelry as a form of personal expression. The company encourages customers to wear fine jewelry as part of their daily lives, not just for special occasions. With a growing presence that includes more than 58 retail locations worldwide and a focus on responsible sourcing, Mejuri continues to expand while staying grounded in its values. Role overview The Store Manager in Williamsburg, Brooklyn, oversees all aspects of daily store operations and serves as a key leader in the local market. Reporting to the Multi-Site Leader, this role sets the tone for customer service, sales performance, and team culture. The Store Manager acts as a brand ambassador, ensuring both employees and customers feel welcomed and valued. Success in this position means exceeding customer expectations, driving profitability, and building a motivated, inclusive team. Key responsibilities Revenue & profitability: Take ownership of the store’s financial results by driving revenue and meeting or exceeding sales targets. Customer experience: Set the standard for in-store service, coach team members, and maintain Mejuri’s customer service expectations. Leadership: Guide the team to achieve Key Performance Indicators (KPIs) through strong leadership and ongoing development. Customer engagement: Foster a welcoming atmosphere and promote in-store services such as piercing and engraving to enhance the shopping experience. What success looks like The store meets or surpasses sales and profitability goals. Customers receive attentive, knowledgeable service on every visit. The team feels empowered, engaged, and recognized for their achievements. Store operations, merchandising, and collaboration with other teams run smoothly.
unitedmasterstranslation
Join Our Team as a Program Manager!At unitedmasterstranslation, we are not just another creative solutions company; we are an award-winning team committed to becoming the most culturally influential organization worldwide. Our mission is to empower ambitious brands to leverage culture to navigate their most significant challenges. With a unique blend of cultural, technological, and storytelling expertise, we are passionate about driving brand growth in ways that traditional advertising cannot.As an entrepreneurial venture, we prioritize resourcefulness and determination, alongside creativity and intellect. We are fiercely ambitious and seek like-minded individuals to join us!Your Role as Program ManagerThis position is based in Brooklyn, New York with four days in the office and one day remote.Key ResponsibilitiesLead program development by crafting detailed scopes, timelines, budgets, and delivery systems tailored to diverse program complexities.Facilitate internal and external meetings throughout the program lifecycle, maintaining robust coordination with stakeholders, including Business Leadership and Production.Deliver strategic and creative outputs to clients, managing contact reports and communications effectively.Oversee weekly talent allocations, collaborating with the Group Engagement Director and Business Leadership to ensure successful program execution within time and budget constraints.Coordinate internal teams to guarantee high-quality delivery aligned with overarching engagement strategies.Develop a thorough understanding of client businesses, industries, competitors, and audience demographics.Promote integrated workflows by reinforcing team processes and managing documentation and communications.
Equus Workforce Solutions
Join Equus Workforce Solutions as a Job Developer for the WeCARE program in Brooklyn. In this pivotal role, you will connect individuals with employment opportunities, facilitating their journey towards self-sufficiency and stability. You will collaborate closely with various community partners and employers to identify job openings and tailor employment services to meet the unique needs of our clients.
Join altanaai as a Product Expert in Customs and Entry Management, where you will play a pivotal role in enhancing our innovative solutions. You will collaborate with cross-functional teams to streamline customs processes and improve product offerings, ensuring compliance and efficiency in international trade.
Altana AI
Join our dynamic team at Altana AI as a Customer Success Manager for Enterprise. In this pivotal role, you will be responsible for ensuring our enterprise clients derive maximum value from our AI-driven solutions. Your expertise will help guide customers through the implementation process and ensure they achieve their desired outcomes.We are looking for a passionate individual who is adept at building strong relationships, resolving issues effectively, and advocating for customer needs. Your contributions will directly impact customer satisfaction and retention.
Public Storage
Public Storage seeks a Customer Service Self Storage Manager for its Brooklyn facility. This position centers on overseeing daily operations and ensuring customers have a smooth experience. The manager plays a key part in both team leadership and the upkeep of the storage property. Key Responsibilities Oversee daily activities at the self-storage facility Guide and support staff members in their roles Address customer questions and resolve concerns Monitor the condition and security of storage units Implement improvements to facility operations Requirements Background in customer service or facility management is a plus Ability to lead a team and manage routine challenges Clear communication and effective problem-solving skills
About NabisNabis stands as the leading licensed cannabis wholesale platform globally, distributing over $1 billion worth of cannabis products each year from a multitude of brands to retailers in California, New York, and Nevada. Our vision is to empower individuals to explore cannabis by offering variety, accessibility, and innovative solutions. We are at the forefront of this industry, developing a cutting-edge, technology-driven platform designed to scale the cannabis market.Supported by renowned investors, including Y Combinator, Stanley Tang (Co-Founder of DoorDash), NFL Hall of Famer Joe Montana, Paul Buchheit (creator of Gmail), and Justin Kan (Co-Founder of Twitch), Nabis is rapidly expanding throughout the U.S. with the ambition to establish the most extensive and impactful cannabis distribution network worldwide.The RoleThis position, based in New York, will bolster Nabis’ expanding operations in the New York market, collaborating with brands and retail partners under the regulations of the New York State Office of Cannabis Management (OCM). The Client Experience Associate will serve as a vital extension of the Nabis team, ensuring alignment between the objectives of our brands and retail partners with our daily operations. The ideal candidate will be punctual, detail-oriented, empathetic, and possess excellent communication skills. They will thrive in customer service environments and operational settings.Responsibilities:Assist both internal and external Nabis Partners, including brands and retailers.Support customer experience managers with various projects.Provide general assistance to Operations Managers.Handle inbound and outbound communications via calls, emails, and chats.Maintain response metrics, call rates, and other KPIs at or above team standards.Monitor and manage communications to keep all departments informed and proactive.Collaborate with diverse internal and external stakeholders to advocate for partner needs and facilitate solutions that enhance partner success.Identify and escalate issues through the proper channels.
At Altana, we are revolutionizing global trade through our advanced AI-powered product network. We empower businesses and governments to foster a more resilient and secure global economy while ensuring seamless trade operations.About AltanaAltana stands at the forefront of trusted trade, ushering in a new era of global commerce by connecting businesses and government entities on an innovative AI-driven platform. Our solutions enable enterprises like Boston Scientific, General Atomics, and L.L.Bean to efficiently map and manage their multi-tier value chains. Leading logistics companies such as UPS and Maersk leverage Altana to mitigate risks and avoid delays, while government agencies across the United States and allied nations utilize our platform to avert supply chain disruptions and safeguard national security.We are a dynamic team of ambitious engineers, data scientists, and domain experts. If you are driven by a passion for tackling complex, real-world challenges with global implications, we invite you to join our mission.The Role: Principal Product Manager, Customer Data PlatformAs the Principal Product Manager for our Customer Data Platform, you will be responsible for establishing the strategic vision and product roadmap through feature development and prioritization. Collaborating with marketing and finance teams, you will oversee product positioning, naming, go-to-market strategies, and financial metrics. We seek an accomplished product leader who excels at deciphering ambiguous customer needs, has a proven track record of collaborating with engineering teams to deliver impactful solutions, and can translate these into innovative products that truly resonate with customers. In this role, you will define the crucial link between our customers' core enterprise systems and the Altana product network.Your primary objective is to accelerate our customers' time-to-value. You will gain a deep understanding of customer IT, data, and security requirements in order to design and implement robust and scalable data integrations that address their most urgent supply chain challenges. Many of our customers struggle with fragmented data trapped in silos, including disorganized ERP records, scattered PLM files, and inconsistent spreadsheets. Your goal is to streamline the onboarding process for all organizations—ranging from niche manufacturers to large-scale logistics firms—enabling them to integrate their data with Altana and realize immediate benefits.You will oversee the entire data journey: from the moment a user clicks "Connect" or "Upload," through the intricate processes of entity resolution, to the establishment of a clean, unified view of their supply chain, as they collaborate with suppliers, logistics partners, and regulatory bodies.
New York Transit Museum
OVERVIEWAs a Visitor Experience Facilitator at the New York Transit Museum, you will play a vital role in delivering outstanding customer service to our visitors. Your responsibilities will include staffing exhibitions, assisting with wayfinding, monitoring safety protocols, addressing visitor inquiries, and managing ticket sales.We are seeking enthusiastic individuals who have a passion for public engagement and possess a strong customer service orientation. As an ambassador for the Museum, you will be eager to learn about museum engagement, the history of transit, and New York City. Your warm and welcoming presence will help foster a safe and engaging environment for all visitors.WORK SCHEDULE:This is a part-time position, requiring approximately 16-22 hours per week, primarily from Thursday to Sunday.SALARY:$20 per hourHOLIDAY AVAILABILITY:Availability is required during major holidays and NYC Department of Education break periods. Staff are expected to work during the week of Midwinter Recess, Spring Break, the weekend following Thanksgiving, and the week between Christmas and New Year’s, including both weekends.The Museum will be closed on Thanksgiving Day, Christmas Day, and New Year’s Day.RESPONSIBILITIES:Contribute to a welcoming atmosphere by greeting and orienting Museum visitors while ensuring a safe environment.Manage ticket sales and check-in processes.Provide clear information and assist visitors with wayfinding throughout the Museum.Promote safety by communicating Museum policies in a friendly and clear manner.Distribute self-guided activities to visitors using age-appropriate strategies.Assist in leading birthday parties for diverse groups as they return.Participate in meetings and training sessions regarding policies and best practices.Develop knowledge about the Museum's mission, exhibits, and collections to engage visitors of all ages.Provide support for onsite and offsite public programs, events, and festivals when necessary.Operate the Museum’s accessible lifts.Assist the Operations Department with event setup, maintenance of common spaces, and staffing for film and photo shoots.Support the Museum’s Diversity, Equity, Accessibility, and Inclusion initiatives through ongoing training and collaboration.
City of New York
Role overview The Assistant Housing Manager position at the City of New York is based in Brooklyn. This role helps manage housing programs designed to serve the local community. The work centers on supporting both daily operations and the well-being of residents. Key responsibilities Coordinate daily operations within assigned housing facilities Respond to resident questions and address concerns as they arise Support compliance with housing regulations and policies Community impact By assisting with housing management, this position contributes to the quality of life for Brooklyn’s diverse residents. The work helps strengthen community living through reliable housing services and attentive support.
City of New York
The City of New York seeks a Logistics Program Manager to join the Urban Search and Rescue (USAR) team based in Brooklyn. This role centers on disaster preparedness and emergency response, with a strong emphasis on logistics management. Role overview The Logistics Program Manager oversees the daily logistics operations for the USAR team. The position involves developing and executing strategies to support disaster response, managing resources, and ensuring the team is equipped to act quickly when emergencies arise. What you will do Supervise logistics operations for the USAR team each day Create and implement logistics strategies that enhance disaster response capabilities Oversee inventory, supplies, and resource allocation Coordinate activities with emergency response teams and other stakeholders Lead and support a team of logistics professionals Encourage clear communication and collaboration across departments Requirements Background in logistics, resource management, or emergency response Strong skills in project management and organization Experience leading teams and working with diverse groups Effective communicator with a collaborative mindset
City of New York
Join the City of New York as a Senior Program Integrity Specialist, where you will play a crucial role in ensuring the integrity of our programs and services. Your expertise will be vital in analyzing compliance and identifying areas for improvement while collaborating with various stakeholders to implement effective solutions.
Role OverviewJoin our dynamic team at Topline-Pro as a Customer Success Manager, where you'll be the go-to advisor for our small business clients. This entry-level position involves engaging with business owners throughout the day via calls, assisting them in adopting our innovative tools, addressing their challenges, and fostering business growth. You will cultivate relationships, minimize churn, and help customers recognize the true value of our platform—all while honing your skills in an energetic startup setting. Key ResponsibilitiesConduct at least 30 customer calls daily, focusing on training, proactive outreach, and retention efforts.Establish strong, trust-based connections with small business owners, referred to as our 'pros'.Support customers in utilizing tools such as websites, SEO, advertisements, and AI features, ensuring accessibility and simplicity.Enhance retention by reducing churn, recovering inactive accounts, and offering innovative solutions.Effectively manage various tasks and priorities in a fast-paced and evolving environment.Gather customer feedback and relay it to product, engineering, and support teams for continuous improvement. Desired QualificationsAt least 1 year of relevant experience in a customer-focused role with coaching responsibilities.Exceptional verbal communication skills, with confidence in handling customer calls.Technologically savvy and quick to learn new platforms.Patient and empathetic when assisting customers who may lack technical expertise.Strong organizational and time management abilities.Possess a growth mindset: receptive to feedback, eager to enhance skills, and adaptable in a startup atmosphere. Personal AttributesA natural relationship builder who enjoys engaging with people regularly.Thrives in high-energy, rapidly changing settings.Comfortable with established protocols but proactive in seeking clarification when needed.Capable of handling straightforward tasks independently while seeking assistance for more complex issues.Eager to develop skills, learn from seasoned colleagues, and make a significant impact early in your career.
Role OverviewTopline Pro is seeking an experienced Customer Success Team Lead to revolutionize our customer experience approach. This is a remarkable chance to assume a dual role as both a leader and a contributor, directing a dedicated team in a dynamic, call-driven atmosphere while ensuring that each customer interaction is consultative, strategic, and impactful.This position diverges from traditional enterprise customer success; our focus is on small business owners, necessitating frequent engagement, advice-driven interactions, and execution-focused strategies. Success in this position entails cultivating a team adept at prioritizing efficiently, responding swiftly, and achieving significant results in retention and growth metrics.Your initial three months will be immersive, functioning as a Customer Success Manager to manage your own portfolio of clients, gaining in-depth product knowledge, and mastering our operational model before transitioning into full team leadership.If you are data-oriented, thrive in fast-paced settings, and aspire to make a tangible impact on customer retention and expansion, this position places you at the forefront of crafting an extraordinary and sustainable customer journey.
City of New York
The City of New York is hiring a Project Manager for the Family Self-Sufficiency (FSS) Program in Brooklyn. This position centers on guiding the development and execution of initiatives that help families move toward economic independence. Role overview The Project Manager will direct the daily operations of the FSS Program. The work involves both leadership and hands-on management to ensure families have access to the support and resources they need. What you will do Manage the day-to-day activities of the Family Self-Sufficiency Program Lead a team responsible for connecting families with resources and support services Track program outcomes and verify that initiatives achieve their intended goals Guide staff in delivering services aimed at helping families build financial stability Location This role is based in Brooklyn.
Join our dynamic team as an Assistant Store Manager at PLS Financial Services located in Brooklyn, NY. As a crucial member of our leadership team, you will play an essential role in delivering exceptional customer service and achieving operational excellence. You will support the Store Manager in daily operations, lead a dedicated team, and ensure compliance with all company policies and regulatory standards. Your contributions will directly impact our customers' satisfaction and the store's success.
Join PLS as an Assistant Store Manager in Brooklyn, NY, where you will play a vital role in delivering exceptional customer service, driving store performance, and leading a dedicated team. In this position, you will assist the Store Manager in daily operations, ensuring compliance, fostering a strong customer service culture, and empowering team members to exceed customer expectations. Your expertise will also be crucial in analyzing financial trends to enhance sales and community engagement.
Join PLS as an Assistant Store Manager, where you'll lead a dedicated team to deliver exceptional customer service and achieve operational excellence. This role involves overseeing daily store activities, fostering a customer-centric culture, and supporting the Store Manager in achieving sales and compliance objectives. Your leadership will be pivotal in building lasting relationships with our customers and enhancing their financial service experience.
Sign in to browse more jobs
Create account — see all 299 results
Browse all companies, explore by city & role, or SEO search pages.
