About the job
As an Associate Business Manager, you will play a pivotal role in overseeing the operations of our 24-hour Darkstore. This on-site position requires a daily commitment of 6-8 hours at the Darkstore, along with ongoing virtual collaboration with the wider team.
- Manage the complete warehouse processes, including inbound management, stock handling, storage, and timely order dispatch.
- Ensure warehouse operations align with established Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
- Proactively suggest and implement operational goals, objectives, and improvements.
- Oversee Workplace Safety & Health (WSH) procedures, ensuring compliance with regulations through regular safety and health assessments.
- Optimize resource allocation to achieve maximum efficiency in scheduling.
- Collaborate with the commercial team to effectively manage product flow, including fast and slow-moving items and mitigate losses due to spoilage and shrinkage.
- Conduct periodic stock takes, ensuring accurate records and managing physical and system stock variances within acceptable limits.
- Ensure adherence to policies, procedures, and work standards.
- Coordinate maintenance of facilities and report any malfunctions to the Realty Facility Manager.
- Maintain a clean and safe warehouse environment.
- Guarantee the timely and accurate dispatch of orders.
- Keep track of stock expirations to prevent the delivery of damaged or expired products to customers.
- Foster positive relationships with external stakeholders, including neighbors, suppliers, and food delivery personnel.
