Associate Manager, Strategy & Operations, Merchant Onboarding & Experience

Join our innovative DashMart Warehouse and Process Optimization team as an Associate Manager, where you'll play a pivotal role in enhancing our operational efficiency. Your responsibilities will include developing tools, optimizing warehouse processes, and managing key metrics to ensure quality outcomes. Collaborating cross-functionally with diverse teams, y…

Role Overview DoorDash is hiring an Associate for the DashMart Regulatory Strategy & Operations team. This role helps keep DashMart operations aligned with relevant regulations and supports strategic planning for future growth. The Associate will work closely with team members to maintain compliance and improve operational processes.

About the TeamThe New Verticals Strategy & Operations team at DoorDash is transforming the landscape of grocery, convenience, alcohol, and retail delivery through innovative first-party and third-party operations. Our DashMarts serve as a pioneering convenience solution, offering a diverse range of household essentials, groceries, beloved brands, and local favorites for on-demand delivery. With a nationwide presence, we are expanding our geographic reach, enhancing our service offerings, and scaling our existing operations.About the RoleYou will play a key role within our DashMart Warehouse Design and Space Planning team, which is part of the DashMart Strategy and Operations organization. Your mission will be to optimize the physical layout and logistics of our DashMarts in a cost-effective and space-efficient manner. You will derive insights to inform the distribution of square footage and storage capacity, translating operational data into actionable recommendations for site layouts and inventory placements. Additionally, you will manage capacity metrics vital for our long-term business strategy and growth.Your responsibilities will include data analysis, long-term forecasting, and making recommendations for capacity decisions and site investments that align with our business objectives. You will collaborate cross-functionally with teams in operations, category management, supply chain, real estate, and construction to bring these plans to fruition. This role reports to a Senior Manager within our DashMart Strategy & Operations team and operates in a hybrid model, balancing time between your home office, DashMart locations, offsite meetings, and remote work. This position falls under our Strategy & Operations job family, reporting to the COO.You’re excited about this opportunity because you will…Build. You’ll have a significant impact on DoorDash’s next major business initiative. Your efforts will span from high-level strategic planning to detailed operational execution, fostering continuous improvement as we launch and scale new services.

About Our TeamThe New Verticals Strategy & Operations team at DoorDash is transforming the perceptions of grocery, convenience, alcohol, and retail delivery by innovating our first-party and third-party operations. DashMarts are our pioneering first-party initiative, designed for on-demand deliveries that enhance convenience. Within DashMarts, we offer a diverse array of products, including household essentials, groceries, and popular brands, all aimed at enriching the consumer experience. Our nationwide footprint is expanding rapidly, as we enhance our services and scale our operations.To facilitate sustainable growth as we broaden our physical presence, it is imperative to navigate complex regulatory landscapes. Our Regulatory Strategy & Operations team plays a crucial role in ensuring that DashMart can expand effectively while adhering to local zoning, permitting, and community standards.About the RoleAs a key member of our DashMart Strategy & Operations organization, you will spearhead the Regulatory Strategy & Operations for our physical locations. This team is essential for launching new sites, expanding business and product lines, and managing ongoing operations through effective navigation of entitlements, permitting, zoning, and community engagement.You will oversee the comprehensive regulatory strategy and execution that fosters growth while mitigating risks, costs, and timelines. Leading a team of three Regulatory Operations Senior Associates, you will collaborate cross-functionally with Real Estate, Legal, Construction, Public Policy, Category Management, and Operations teams to facilitate the successful launch of new DashMart locations.Your responsibilities will include developing scalable processes, identifying regulatory risks and opportunities across markets, and driving continuous improvements in our site approval and compliance approaches. This position reports to a Senior Manager within the DashMart Strategy & Operations and will involve managing a small team. We embrace a hybrid work model that includes home office, site visits, and cross-functional collaboration.Why You Should Be Excited About This OpportunityInnovate. You will design, implement, and continuously refine regulatory processes and strategies that enable our growth.

About the TeamWe are seeking a dynamic individual to propel DoorDash's next billion-dollar venture, DashMart. The DashMart team is dedicated to redefining the convenience store experience, providing household essentials, groceries, and local restaurant favorites delivered right to our customers' doorsteps.About the RoleAs the Manager of our DashMart Growth Strategy & Operations team, you will lead a dedicated team of two associates and manage high-impact initiatives from conception through execution. Your responsibilities will include developing strategic plans, precise execution, and analyzing results to guide future decisions. You will oversee annual volume planning and forecasting, as well as deliver weekly performance reports with actionable insights. Collaborating closely with cross-functional teams in product, category management, and finance, you will identify and amplify growth opportunities. You will focus on initiatives that enhance customer conversion through tailored shopping experiences, in-app merchandising, and occasion-driven strategies. This position reports to the Director of DashMart Growth Strategy & Operations within our New Verticals organization and allows for a hybrid work model, combining in-office and remote work.Why You Should Be Excited About This OpportunityBuild. You will have a significant impact on DoorDash’s next major business initiative, launching, continually improving, and scaling an entirely new concept.Strategize. Utilizing foundational principles, you will craft the optimal strategy to best serve our customers.Experiment. Transform strategies into operational experiments that yield measurable outcomes, informing broader implementation plans.Analyze. Evaluate the operational and financial ramifications of your decisions, iterating based on data insights.Lead and Collaborate. Work alongside a cross-functional team, including marketing, design, and product, to drive success.

Join us as a strategic finance leader to drive the growth of DashMart!About Our TeamThe Finance & Strategy team is at the forefront of business growth, continuously seeking and implementing innovative solutions. We collaborate across various departments to enhance profitability, scalability, and resilience within our business model. We seek individuals who can leverage strategic thinking to uncover opportunities and partner effectively to see projects through from concept to execution.Role OverviewIn this pivotal role, you will act as the finance lead for DashMart, DoorDash’s ambitious initiative poised to become a billion-dollar venture. The DashMart team is dedicated to revolutionizing ecommerce with a tailored store experience offering groceries, household essentials, and local favorites. Your strategic insights will be crucial as we explore new categories, shaping customer experiences and extending our brand beyond restaurant delivery. As a senior leader in a dynamic, high-performing team, you will play a key role in establishing DashMart as a vital component of our marketplace, while fostering team development. This position entails diverse finance responsibilities akin to a CFO role in a startup environment, allowing you to lay the groundwork for our business ventures.Your Responsibilities Include:Collaborating with General Managers and product leaders to assess opportunities and make informed strategic investments.Overseeing financial reporting and forecasting, ensuring a comprehensive understanding of growth drivers, margin expansion, and competitive positioning.Accountability for cross-functional partners regarding their financial plans and outcomes, providing support to realign efforts when necessary.Mentoring and nurturing both new and existing talent to help them reach their professional aspirations while scaling our team as we grow.Advising the executive team on optimizing resource allocation for improved efficiency and effectiveness.

Role Overview DoorDash is hiring an Associate Manager for the Strategy & Operations team, focusing on the Consumer Packaged Goods (CPG) sector. This position is available in Seattle, New York, San Francisco, Austin, Los Angeles, Chicago, or Miami. What You Will Do Shape and execute operational strategies to strengthen DoorDash’s presence in the CPG space. Work closely with teams across the company to analyze data and identify areas for growth. Optimize existing processes and help roll out solutions that support business goals. Contribute ideas and collaborate with colleagues to improve performance and efficiency. Locations Seattle, WA New York, NY San Francisco, CA Austin, TX Los Angeles, CA Chicago, IL Miami, FL

About HiveHive is a pioneering leader in artificial intelligence solutions, dedicated to comprehending, searching, and generating content. Our innovative technology is relied upon by hundreds of the world's foremost organizations to manage billions of content pieces each month. With a robust portfolio of top-tier, pre-trained AI models, Hive tackles pressing challenges in areas such as content moderation, deepfake detection, digital child safety, intellectual property protection, and sponsorship management, among others.Having successfully raised over $120M in funding from esteemed investors like General Catalyst, 8VC, Glynn Capital, Bain & Company, and Visa Ventures, we operate on a global scale with over 250 professionals across our offices in San Francisco, Seattle, and Delhi.About the RoleThe Growth Strategy & Operations Associate will spearhead strategic initiatives aimed at propelling Hive’s growth organization-wide. This is a comprehensive role where you will develop impactful initiatives and oversee their successful implementation. You will collaborate with leaders from diverse teams, including Sales, Marketing, Recruiting, Finance, and Operations. Your responsibilities will include enhancing processes to foster effective growth structures, establishing robust reporting and productivity benchmarks, and addressing high-stakes ad hoc projects.We seek a dynamic business generalist who is fervently committed to making a significant impact and contributing to the legacy of a transformative AI company. The ideal candidate will possess a strong leadership track record in fast-paced environments, embody a positive outlook, and demonstrate enthusiasm for analyzing metrics. You should be versatile, ready to engage in multiple roles, and maintain a high professional standard of excellence.Key Focus AreasSales Strategy & Operations- Lead strategic planning, forecasting, and performance analysis within the sales domain.- Identify sales funnel bottlenecks and recommend data-driven strategies to enhance conversion rates and productivity.- Oversee the sales technology arsenal and assess new tools to boost team efficiency; refine CRM procedures to improve data integrity, pipeline visibility, and forecasting precision.Customer Success- Examine customer usage data and synthesize feedback to uncover additional growth opportunities for existing accounts.- Establish and optimize customer support workflows, ensuring timely ticket routing and resolution for enterprise clients.- Develop onboarding materials and resources to enhance customer experience.

About the TeamDashMart is a crucial part of DoorDash's New Verticals division, functioning as a local fulfillment center. We pride ourselves on delivering fast, reliable, and high-quality service to our customers.About the RoleWe are in search of a dynamic, hands-on leader who prioritizes people and possesses robust operational expertise. As a Market Support Manager, you will oversee a designated regional territory and actively engage on-site at various DashMart locations. Your primary responsibilities will include supporting critical initiatives, stabilizing operations, and providing interim leadership as necessary. This role is perfect for individuals who thrive in challenging environments, enjoy leading teams, and excel at problem-solving directly on the ground.You’re excited about this opportunity because you will…Lead On-Site: Travel frequently across a designated geographic area including multiple states, serving as a proactive leader at newly launched DashMart locations and those experiencing operational transitions or leadership changes. Your role will involve coaching and developing high-performing teams of Site Managers, Assistant Site Managers, and hourly associates, while establishing a positive culture focused on safety and performance during each assignment.Stabilize and Scale: Step in during leadership changes, new site launches, or operational challenges. You’ll implement standard operating procedures, troubleshoot issues, and ensure teams meet performance benchmarks swiftly.Own Operational Excellence: Oversee the daily operations of the site during your deployment, ensuring smooth, efficient, and safe functioning. You will monitor P&L performance, identify inefficiencies, and execute corrective action plans as needed.Support Growth and Change: Collaborate with regional and central teams on growth initiatives, training programs, special projects, and market expansion efforts while sharing insights gained from your assignments.Drive Process Improvements: Utilize data and insights to design and implement process improvements that enhance operational efficiency.

Company OverviewAt EV Realty, we are revolutionizing the future of commercial transportation by establishing the essential infrastructure that facilitates the electrification of next-generation commercial fleets—one high-powered charging hub at a time. Our mission is to develop, own, and manage purpose-built EV charging hubs that address a critical barrier to fleet electrification: access to dependable, cost-effective, and scalable grid power.Our Powered Properties® are strategically positioned to meet the needs of fleet customers, delivering secure and dedicated charging solutions exactly where and when they are needed. With a focus on reliability and scalability, we provide the infrastructure necessary for mission-critical commercial fleets to maintain their operations seamlessly.We uphold values of transparency, accountability, and fostering a positive environment for our customers and our team alike. If you are enthusiastic about contributing to the new era of commercial transportation, we are eager to connect with you.Role OverviewAs a Strategy & Operations Associate at EV Realty, you will engage in high-priority projects, from the initial strategy phase through to execution and implementation, making a significant impact across the organization and helping to shape our platform for the next generation of commercial fleets.This role is designed for individuals who thrive in a fast-paced, high-impact environment. You will tackle undefined challenges, develop structured approaches to solve them, and provide actionable insights that directly influence our strategic decisions. Collaborating closely with our Business Development, Finance, Product, Operations, and Data Science teams, your contributions will go beyond producing presentations; you will be instrumental in shaping the direction of our company. One day, you may be negotiating a strategic partnership to elevate EV Realty's offerings for a national trucking company; the next, you might be analyzing the long-term potential for autonomous fleet charging in emerging markets. You'll gain firsthand insight into decision-making processes at a company navigating growth and strategy.The ideal candidate is highly organized, intellectually curious, and adept at navigating uncertainty. You thrive in complex scenarios and possess the ability to drive projects to completion, even when the route to success is not clearly defined.

About the TeamThe Advertising & Promotions team thrives at the crossroads of e-commerce and advertising, delivering and monetizing valuable content tailored to our primary audiences. Our mission is to offer innovative digital solutions that connect advertisers with DoorDash users effectively. In this pivotal role, you will spearhead the monetization strategy for our advertisements and promotions offerings.About the RoleDrive significant business outcomes by leading projects that maximize spending and deliver incremental value for top Enterprise advertisers and merchant partners.Utilize data analysis to track and enhance product performance through in-depth self-service analytics.Advocate for the requirements of Enterprise merchants and account teams to shape the Product roadmap for intricate, high-value use cases.Oversee collaborative initiatives with Product and Data Science teams to boost engagement and adoption rates among Enterprise advertisers.Collaborate closely with Enterprise Sales and Account Management to pinpoint opportunities and manage the comprehensive development and implementation of scalable processes.Launch advertising and promotions products for Enterprise clients, ensuring successful adoption both internally and externally.You're Excited About This Opportunity Because You Will…Build: Transform ideas from concept to execution in ambiguous environments, providing structure where none exists.Own: Proactively identify opportunities, define challenges, and drive solutions from start to finish.Analyze: Independently analyze data (SQL/Excel) to derive insights, assess impact, and guide strategy.Lead Cross-Functionally: Foster alignment across Product, Data Science, Sales, and Account Management to achieve results.Influence: Clearly communicate complex ideas to both technical and non-technical audiences.We’re Excited About You Because…You have 4+ years of experience in a relevant field, showcasing your expertise in driving results.

Join our dynamic team at DoorDash, where we empower our Merchants by providing access to essential financial products that facilitate their business growth. Our commitment lies in delivering the most sought-after products while ensuring an exceptional end-to-end experience. We strive to enhance the value we offer through our platform and robust external partnerships.About the RoleAs the Associate Manager of Financial Products, you will collaborate closely with the General Manager of Merchant Financials on our Ads & Promos team. You will be instrumental in driving the growth of one of our latest initiatives in partnership with key players in the financing sector. We seek an individual who is ready to take ownership of an emerging product and lead it to success with the support of our product, engineering, and sales teams. The ideal candidate thrives in a fast-paced environment, enjoys solving customer challenges, and can meet tight deadlines. Please note that this position requires in-office work at our San Francisco headquarters.Why You Should Join UsStrategize – Assess and prioritize the needs of our Merchants, crafting solutions in collaboration with cross-functional partners.Build – Spearhead the implementation of innovative product features and processes tailored to Merchant financial products.Construct – Navigate ambiguity and bring order to undefined opportunities, creating frameworks where none exist.Analyze – Utilize data to support your insights and persuade cross-functional stakeholders.Influence – Collaborate across Product, Engineering, Sales, Marketing, Finance, and Business Development teams to align on strategies and successfully bring these products to market.

About the TeamThe New Verticals Strategy & Operations team is transforming the landscape of grocery, convenience, alcohol, and retail delivery through innovative first-party and third-party operations. Our DashMarts initiative represents our commitment to providing on-demand deliveries of household essentials, groceries, and other popular items directly to consumers. We also partner with third-party merchants to facilitate swift deliveries across various storefronts, ensuring a seamless experience for both merchants and consumers. This team is at the core of our mission to build a robust logistics platform powered by an efficient and high-quality delivery network.About the RoleThe New Verticals Logistics team is dedicated to enhancing operational efficiency and elevating the quality and speed of our delivery services. We aim to establish the most dependable same-day logistics platform, empowering local businesses to thrive. As an Associate Manager, you will play a pivotal role in formulating and implementing strategies that drive success in key markets while pursuing efficiency goals and sustainable growth for the organization. You will report to a Senior Manager in the Central Strategy & Operations team, and this position operates within a hybrid work model, combining remote work with in-person engagements at DashMarts and third-party locations.

Join Airwallex as a Senior Associate in Operations StrategyAt Airwallex, we are redefining the financial landscape for businesses across the globe. We are the premier unified payments and financial platform, designed to empower over 200,000 companies worldwide – including industry leaders like Brex, Rippling, Navan, Qantas, and SHEIN. Our innovative infrastructure and software solutions enable seamless management of business accounts, payments, treasury, and embedded finance on a global scale.Founded in Melbourne, our dynamic team of over 2,000 talented individuals spans 26 offices worldwide. Valued at $8 billion and backed by top-tier investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, and Sequoia, Airwallex is poised to lead the future of global finance. If you are ready to tackle ambitious challenges and make a substantial impact, we invite you to be a part of our journey.Values We CherishWe seek builders with the energy of founders who are eager to make a real difference. You possess deep expertise in your role and are driven by our mission and operating principles. With a passion for speed and quality, you approach problems with curiosity and tackle them using first principles, ensuring a balance of agility and thoroughness.Your humility and collaborative spirit enable you to transform innovative ideas into tangible products, driving projects from inception to completion. You harness AI to enhance your efficiency and resolve challenges quickly. At Airwallex, you will confront complex, high-stakes issues alongside exceptional colleagues and have the opportunity to advance your career as we shape the future of global banking.About Our TeamThe Operations team at Airwallex is dedicated to ensuring our services and processes run smoothly and efficiently. We focus on optimizing workflows, enhancing operational efficiency, and delivering outstanding customer support. Through streamlining operations and implementing best practices, we contribute significantly to the company's growth and uphold our commitment to service excellence. Our mission is to provide an effortless experience for our customers and support Airwallex's goal of empowering businesses worldwide.Your RoleAs a Senior Associate in Operations Strategy, you will serve as a key problem solver and strategic partner to our Operations and business leaders. You will manage impactful projects across onboarding, risk management, payments, and support operations, ensuring successful execution from start to finish.

About the TeamJoin our dynamic Advertising & Promotions team at DoorDash, where we bridge the gap between e-commerce and advertising. Our mission is to deliver impactful digital solutions that empower advertisers to connect with diverse audiences, including consumers, dashers, and merchants. In this role, you will provide invaluable insights that enhance our Ads Team and support our advertisers.About the RoleLead the management and execution of campaign and business reporting for our top advertising partners.Develop insightful case studies and be the go-to subject matter expert on our comprehensive suite of marketing solutions.Analyze trends and craft actionable recommendations for clients to optimize their business strategies.Collaborate with our Account Management and Sales teams to enhance their sales strategies and effectiveness.Work closely with cross-functional teams, including sales, marketing, analytics, and product development.You’re excited about this opportunity because you will…Build - You thrive on leveraging data to create insights that support sales and account teams, as well as clients.Operate - You are not afraid to dive into the details and get your hands dirty.Problem Solve - You enjoy tackling complex problems and deriving answers through data analysis.Partner - You have experience collaborating with sales and account teams, understanding their needs, and helping them achieve their objectives.We’re excited about you because…You possess 2-5 years of experience in analytics, consulting, strategy & operations, or related fields, with a preference for high-growth startup experience.You are proficient in SQL, with intermediate to advanced skills.You have experience with Excel and PowerPoint (or Google Sheets and Google Slides).You are adept at managing multiple projects and priorities while consistently meeting deadlines.You have a proven track record of leveraging insights to drive business success in complex environments.

Join DoorDash as a Senior Associate in our Insurance Strategy & Operations team, where you will play a crucial role in shaping our insurance policies and operational strategies. This position offers you the opportunity to work collaboratively with a diverse team to optimize our insurance frameworks, ensuring compliance and efficiency. Your analytical skills will be vital in assessing risk and developing strategic initiatives that align with our business goals.

Team Overview The Advertising & Promotion group at DoorDash sits at the intersection of e-commerce and advertising. This team develops and monetizes content that brings value to DoorDash’s core audiences. By building a strong retail media network, the team helps CPG advertisers reach DoorDash users, boost sales, and drive category growth. The Associate Manager, Demand Forecasting and Tracking role helps expand CPG Ads by growing new demand channels through strategic partnerships. Role Summary This position is part of the CPG Ads team within Ads Strategy & Operations. Reporting to the Director of Go-To-Market and Demand, the Associate Manager shapes how DoorDash forecasts and tracks partner demand. The work directly supports the development and scaling of partner demand and forecasting capabilities. Main Responsibilities Partner GMV Forecasting: Lead the creation and improvement of tools to forecast CPG partner growth on the DoorDash platform. JBP Scenario Planning: Enable sales and partnership teams to model different outcomes based on various investment scenarios that align with CPG partnership goals. Demand Tracking: Build systems to monitor business performance and identify what drives weekly, monthly, quarterly, and annual results compared to targets. Internal Planning Support: Work closely with finance and sales operations to set and refine internal revenue goals. What Makes This Role Appealing Ownership: Opportunity to design new tools and processes that improve how internal teams operate. Data Focus: Work with varied data sources and combine them to deliver accurate revenue forecasts. Problem Solving: Tackle ambiguity and transform challenges into practical solutions. Collaboration: Join forces with a diverse group to reach shared objectives. Locations San Francisco, CA; New York, NY; Chicago, IL; Seattle, WA; Los Angeles, CA; Washington D.C.

Join Us in Transforming Connections Across the Globe!At Kong, we believe in the power of connection. If you feel you might not meet every single requirement but are enthusiastic about this role, we encourage you to apply. We value strong candidates who excel in certain areas while having a genuine interest in others.Position Overview:We are looking for a dynamic Sales Strategy and Operations Manager to become a key player in our Revenue Operations team. You'll act as a strategic partner and advocate for the AMS GTM Leadership team. Your mission will involve defining, tracking, and executing AMS business objectives, initiatives, strategies, and processes that facilitate scaling. This role is essential for our rapidly growing sales team and requires a hands-on approach. Ideal candidates will have a strong background in full-funnel GTM Strategy & Operations, be self-motivated, thrive in a fast-paced, data-oriented environment, and exhibit a proactive, results-driven mindset. You will report directly to the Director of Global Field Operations.Preferred Locations: San Francisco, New York, Chicago, TorontoKey Responsibilities:Lead the annual AMS GTM planning process, encompassing fiscal year/long-range modeling, investment ROI analysis, headcount planning, quota and capacity setting, and territory planning.Collaborate with leadership to design and implement the AMS GTM structure, segmentation, and coverage model across multiple roles, including Sales, Solutions Engineering, Customer Success, Sales Development, and Professional Services.Provide insights and performance tracking on business health, including lead funnel monitoring, sales efficiency, and productivity metrics using business intelligence tools.Oversee the execution of operational cadences within the organization, supporting management inspections throughout the customer lifecycle.Assist sales leadership in preparing content for key management reporting, including Quarterly Business Reviews.Enhance CRM accuracy, pipeline analytics, forecasting, and regional reporting requirements.Ensure efficient deal velocity by monitoring deal management processes and recommending improvements for deal structures, approvals, and booking processes.

About CogentCogent is a leading Applied AI Lab focused on crafting the next generation of AI agents specifically for cybersecurity. The landscape of cyber threats has drastically evolved, enabling malicious actors to operate with unprecedented efficiency and scale. Our dedicated 'AI Taskforce' analyzes vast amounts of enterprise data to proactively address these challenges and prevent critical security breaches.To maintain our position at the forefront of technology, we seamlessly integrate cutting-edge research with practical execution. In addition to our primary product initiatives, Cogent Research functions as our applied AI lab, delivering the research capabilities necessary to realize truly agentic security workflows.Since emerging from stealth mode, Cogent has witnessed swift expansion, collaborating with Fortune 500 companies to secure some of the most intricate production environments globally.Supported by Greylock, we have assembled a team of exceptional talent in applied AI, including individuals from:Prestigious universities such as Stanford, Berkeley, Penn, Duke, Carnegie Mellon, and WaterlooProminent high-growth companies including Scale AI, Databricks, Stripe, Tesla, and CoinbaseLeading cybersecurity experts from Wiz, Abnormal AI, and ZscalerRenowned research institutions like DeepMind and SAILAbout the RoleAs a Business Operations Associate, you will act as a versatile generalist, closely collaborating with company leadership to tackle the most pressing challenges the business faces at any given moment.This role is characterized by its dynamic nature and high ownership. One quarter, you may focus on operational assessments, while the next might involve talent initiatives or enhancing Cogent’s external visibility. The common thread is that you will engage with whatever is crucial for advancing the company's mission.This position provides a rare opportunity to gain insight into the formation of a category-defining organization, making it an excellent match for individuals passionate about company-building and long-term leadership development.Your ResponsibilitiesCollaborate with founders and company executives to spearhead high-priority strategic and operational projectsPerform operational evaluations across the organization to uncover gaps, inefficiencies, and potential improvementsSupport the talent function through hiring strategies, process enhancements, and special projects in recruiting or people operations

About Our TeamAt DoorDash, we empower over 500,000 local businesses by connecting them with customers. Our Merchant Team is dedicated to building the most effective and profitable solutions for merchants to thrive. We strive to onboard every merchant seamlessly, fully represent their brand and products, and drive consistent and profitable growth.About the RoleWe are seeking an Associate Manager of Merchant Strategy & Operations focused on Merchant Growth & Profitability to shape and implement DoorDash’s product adoption strategy. In this influential role, you will create a merchant-centric approach to Sales and Product GTM, aligning with merchant objectives. You will leverage deep customer understanding combined with analytical skills to derive insights, minimize friction, and enhance the merchant adoption experience in collaboration with our Sales and Product teams. Success in this position demands strong cross-functional leadership and the ability to create significant impact across product, engineering, sales, and operations.What You Will DoDevelop Essential Tools: Create the critical resources that empower our merchants to leverage DoorDash products for business growth.Transform Merchant Experience: Enhance our merchants’ interactions with DoorDash by optimizing communication across Sales, Product, and Marketing.Strategize for Success: Build an optimal strategy from the ground up to best serve our customers and create scalable playbooks.Data Analysis: Evaluate the operational and financial implications of your decisions and adapt based on data insights.Lead Cross-Functional Collaboration: Collaborate with a diverse team encompassing sales, marketing, design, product, engineering, analytics, and operations to enhance the merchant experience.