Associate / Sr. Associate - Operations - Customer Service Voice

Our MissionIn today's healthcare landscape, patients often find themselves at a disadvantage, relying on outdated insurance directories and enduring long waits for care. At Zocdoc, we believe that healthcare should prioritize patients, providing them with the information and options they need. Our platform empowers patients to easily find and book both in-pe…

Our MissionAt Zocdoc, we believe that healthcare should be patient-centric and accessible. Unfortunately, many patients find themselves grappling with outdated insurance directories, enduring long wait times on calls, and facing unexpected costs. In most industries, such poor customer service would not be tolerated, yet in healthcare, patients are often left with no choice but to accept these challenges. Our mission at Zocdoc is to empower patients. We have created a leading healthcare marketplace that simplifies the process of finding and booking both in-person and virtual care across all 50 states, with access to over 200 specialties and more than 12,000 insurance plans. By enabling patients to make informed choices, we aim to transform healthcare into a competitive marketplace where quality improves and prices decrease. Though we have been a leader in this space for 18 years, we are just getting started. If you are passionate about tackling significant and complex problems alongside intelligent, collaborative teammates, we encourage you to apply.

Our MissionAt Zocdoc, we believe that healthcare should prioritize patients, yet often it fails to do so. Patients typically rely on outdated insurance directories, endure long hold times, and face delays for appointments. In a world where consumer experiences matter, healthcare should not be an exception. We aim to revolutionize this narrative. Our goal is to empower patients by providing access to a leading healthcare marketplace that simplifies the process of finding and booking care—whether in-person or virtual—across all 50 states, with over 200 specialties and more than 12,000 insurance plans. By enhancing patient choice and visibility, we strive to create a competitive healthcare environment that drives quality and lowers costs. With 18 years of experience and a solid position in the healthcare industry, we are just getting started. If you are passionate about addressing complex problems alongside a collaborative and driven team, we want to hear from you. About the Role:This role is crucial in shaping Zocdoc’s provider data operations. You will build high-performing teams and scalable processes that facilitate rapid marketplace expansion while ensuring top-tier data quality. As the Manager of Provider Data Operations, you will oversee a growing function dedicated to maintaining the integrity, accuracy, completeness, and compliance of provider data across our platform. Your leadership will drive operational strategy, spearhead process and automation initiatives, and collaborate closely with global stakeholders to enhance efficiency and reliability at scale.A Day in the Life of a Provider Data Operations Manager: Team Performance & Operational OutcomesLead a team of 20–30 members, including Researchers, Associates, Senior Associates, and Team Leads, overseeing performance metrics such as productivity, quality, SLA adherence, and operational reliability. Ensure consistent delivery by removing execution roadblocks and prioritizing effectively.Cross-Functional Initiatives & Impact

Role overview The Manager of Provider Data Operations at Zocdoc leads a team in Pune, Maharashtra, focused on managing and maintaining healthcare provider information. This team plays a key part in helping Zocdoc connect patients with the right healthcare professionals by ensuring reliable and accessible provider data. What you will do Supervise the daily work of the provider data team, guiding priorities and workflow. Lead projects aimed at improving the quality of provider data and streamlining team processes. Monitor and maintain the accuracy and timeliness of provider information. Contribute to Zocdoc’s mission by supporting seamless connections between patients and healthcare providers.

About CertifyOS:At CertifyOS, we are revolutionizing the healthcare industry by creating a robust infrastructure for provider data solutions that are efficient, accessible, and innovative. Our platform serves as the definitive source for provider data, ensuring unparalleled trust and ease of access, making it actionable for the entire healthcare ecosystem.What makes us unique? Our state-of-the-art, API-first, UI-agnostic platform automates processes such as licensing, enrollment, credentialing, and network monitoring like never before. With direct integrations into numerous primary sources, we significantly enhance visibility within the provider network management process. Our team boasts over 25 years of combined experience from leading companies like Oscar Health, supported by top-tier venture capitalists who share our vision of a frictionless healthcare cloud.However, our success is not solely rooted in technology; it stems from the people behind it. At CertifyOS, we cultivate a meritocratic culture where every team member's voice is valued and celebrated. We adhere to principles of trust, transparency, and accountability, and we are committed to challenging the status quo. We invite passionate individuals to join us on this exciting journey to redefine healthcare data infrastructure.About the Role:As a key contributor to our team, you will facilitate the implementation and onboarding of new client partners at CertifyOS. This includes configuring Provider Data Management (PDM) for clients looking to broaden their service offerings. Collaborating closely with the Implementation leader, internal teams, and client stakeholders, you will ensure the successful deployment of the CertifyOS PDM product and related services. Your role is crucial in maintaining a smooth client experience and ensuring their success. You will also engage in the Provider Data Management feedback loop to enhance existing processes and tools, contributing valuable insights for the evolution of this role.What You Will Do: You will assist in the implementation and onboarding processes for new client partners, managing multiple projects concurrently. Your collaboration with key stakeholders across various departments will be essential in driving successful outcomes.

Join Aera Technology, the leader in Decision Intelligence. Our innovative solutions empower enterprises to operate sustainably, intelligently, and efficiently. With our cutting-edge platform, Aera Decision Cloud™, we seamlessly integrate with existing systems to digitize, enhance, and automate decision-making in real-time. Aera is transforming how businesses around the globe make decisions, delivering millions of actionable insights that drive significant revenue growth and substantial cost savings for renowned brands.We are seeking an enthusiastic Associate Data Scientist who possesses a robust foundation and keen interest in Operations Research and mathematical optimization. In this role, you will convert intricate planning, pricing, and supply chain challenges into structured optimization models and contribute to the design of algorithms that operate efficiently in real customer environments.

Position Overview We invite a skilled professional to join our dynamic Analytics Team in Pune, India. The ideal candidate is a detail-oriented, analytical thinker with a robust academic foundation, entrepreneurial mindset, and a passion for data analytics. This role requires the ability to utilize analytics and visualization tools to convey insights that facilitate data-driven decision-making. The successful candidate should possess expertise in optimizing data flows and be familiar with integrating new data sources into our database and visualization platforms. Our Analytics Team partners with clients globally to identify their most valuable prospects and customers, delivering tailored messages through a comprehensive data stack and advanced tools for custom audience creation, extension via look-alike models, and syndication to activation platforms. These capabilities play a pivotal role in our current business and hold significant growth potential. The team’s primary goal is to drive revenue growth by attracting new clients while nurturing and expanding existing client relationships. We support this mission through high-quality project delivery and reporting, which includes campaign reporting, audience segmentation, look-alike modeling, audience activation, and closed-loop measurement of media outcomes such as reach, frequency, and sales impact. This position is based in Pune but will provide support to teams worldwide.

Our MissionAt Zocdoc, we believe that healthcare should work for patients. Unfortunately, the current system often fails them, leading to frustrating experiences. Patients are left to navigate outdated insurance directories, endure long hold times, and face unexpected bills after waiting for care. In a world where consumer experiences matter, healthcare must evolve to empower patients. Our mission is to empower patients by providing them with the tools to find and book in-person or virtual care easily across all 50 states, covering over 200 specialties and 12,000 insurance plans. By offering choice and visibility, we aim to transform healthcare into a competitive marketplace where quality improves and costs decrease. Though we've been a leader in the industry for 18 years, we are just getting started. If you are passionate about solving complex problems alongside a team of driven and collaborative individuals, we want to hear from you. Your Impact on Our MissionAs a Senior Associate in Accounting Operations, your contributions will be crucial in maintaining the efficiency of our financial processes. You will play a key role in ensuring that our procure-to-pay processes run smoothly, vendors are compensated accurately and promptly, and our financial documents are clean and ready for audits. Your efforts will not just support the Accounting department but will empower teams across the organization to operate with confidence and agility.This role will resonate with you if you:Are motivated by creating clarity, structure, and efficiency in dynamic environments.Possess a keen eye for detail and take pride in delivering accurate results while keeping the broader context in mind.Enjoy collaborating with others to drive success.

Role Overview Ensono is hiring a Data Analyst for the Operations team in Pune, India. This role focuses on analyzing operational data and delivering insights that help improve how the business runs. Attention to detail and a knack for translating data into practical steps are important in this position.

About CertifyOS:At CertifyOS, we are revolutionizing the healthcare industry by building an innovative infrastructure that powers next-generation provider data solutions. Our platform serves as the definitive source of truth for provider data, ensuring unparalleled accessibility and reliability, thereby facilitating a more efficient and innovative healthcare ecosystem.What differentiates us? Our state-of-the-art, API-driven, UI-agnostic management platform automates the processes of licensing, enrollment, credentialing, and network monitoring in ways never seen before. With seamless integrations into hundreds of primary sources, we provide exceptional visibility across the entire provider network management landscape. Our team boasts over 25 years of collective experience in developing provider data systems at Oscar Health, and we are supported by leading venture capital firms that align with our ambitious vision of creating a unique healthcare cloud that minimizes friction in provider data management.However, our success isn’t solely about technology; it’s about the talented individuals who drive it. At CertifyOS, we cultivate a meritocratic culture where every team member’s voice is acknowledged and celebrated. Our foundation rests on trust, transparency, and accountability, and we are committed to challenging conventional norms at every step. We invite passionate individuals like you to join us on this thrilling journey as we transform the landscape of healthcare data infrastructure.Role Overview:As an Operations Analyst, you will collaborate closely with your team leader to oversee the daily processing of provider credentials, licenses, and payer enrollment applications. You will engage cross-functionally with various teams to ensure seamless operational flow. This position is fully remote.

Join our dynamic team at v4c as an Associate Data Engineer, where you'll embark on an exciting journey to master the latest data engineering tools and methodologies. Key Responsibilities: Engage in structured training programs to learn about cutting-edge data engineering technologies and best practices. Collaborate effectively with senior engineers in designing and developing robust data pipelines and processing systems. Work hands-on with real-world datasets and cloud platforms to gain invaluable practical experience.

At Beghou Consulting, we leverage over 30 years of expertise to empower life sciences companies in optimizing their commercialization efforts through insightful strategies, cutting-edge analytics, and advanced technology solutions. Our services range from crafting effective go-to-market strategies to developing robust data analytics infrastructures, as well as harnessing artificial intelligence to enhance customer insights and engagement. We provide tailored technology solutions that assist organizations in forecasting performance, designing territories, managing customer data, and organizing medical and commercial data, among other services. With our headquarters situated in Evanston, Illinois, we proudly operate ten global offices.Our mission is to unite analytical expertise with innovative technology, guiding life sciences companies through the complexities of healthcare while improving patient outcomes.Job Purpose As an Associate Consultant focused on Data Warehousing projects, you will play a crucial role in designing and implementing efficient data architectures that streamline data integration and management. You will also provide strategic insights to facilitate improved decision-making processes, enforce best practices for data governance, and conduct training for internal teams, ultimately steering the organization towards becoming more data-driven and operationally efficient. If you are enthusiastic about leveraging your knowledge of U.S. pharmaceutical datasets to foster client success, we encourage you to apply for this dynamic opportunity!

WNS Global Services is hiring a Senior Associate for Operations, focusing on Accounts Receivable. This position is based in Pune and supports the UK shift. Proficiency in German is required. Role overview This role centers on managing accounts receivable activities. Tasks include tracking outstanding payments, ensuring collections are completed on time, and maintaining up-to-date financial records. Accuracy and attention to detail are important in this position. What you will do Monitor and manage accounts receivable processes Ensure collections are completed within set timelines Maintain accurate and current financial records Requirements Proficiency in German Strong analytical and organizational skills Attention to detail Ability to work collaboratively within a team This position offers the chance to contribute to a team-oriented workplace while handling key financial operations for the company.

A Glimpse into Our CompanyEnterpriseDB (EDB) is at the forefront of providing a comprehensive data and AI platform, empowering organizations to fully utilize the capabilities of Postgres for transactional and analytical workloads across diverse cloud environments. With a commitment to enhancing enterprise efficiency, we help over 1,500 global clients manage risks, control costs, and scale operations effectively in an AI-driven landscape. As a leading contributor to the PostgreSQL community, we support a variety of sectors, including government, finance, media, and IT, with our data-centric solutions that modernize legacy systems and eliminate data silos. Our offerings ensure high availability—up to 99.999%—alongside essential features such as security and compliance. Discover more at www.enterprisedb.com.Position Overview:We invite a driven and innovative Associate in Data Analytics & AI to join our dynamic team. This role is not merely research-oriented; it's a 'builder' position focused on catalyzing tangible growth. You will be tasked with designing, implementing, and scaling AI solutions that play a pivotal role in shaping our Go-to-Market (GTM) strategy, enhancing everything from sales funnel optimization to automating intricate commercial processes. Your expertise in MLOps and Agentic Orchestration will be crucial in transitioning AI from experimental phases to production, thereby developing autonomous tools that empower our sales, marketing, and customer success teams to achieve superior outcomes swiftly and intelligently.

We are seeking a skilled and motivated Manager of Market Data Operations to join our dynamic team in Pune. In this role, you will oversee the management and optimization of market data operations, ensuring data integrity and availability for our clients. You will collaborate with cross-functional teams to enhance our data processes and drive operational efficiency.

Convera seeks a Compliance Operations Associate based in Pune. This position plays a key part in supporting regulatory compliance and upholding internal policies. The role involves working closely with teams from different parts of the company to drive compliance projects and address risk areas. Key responsibilities Assist with compliance initiatives throughout the organization Collaborate with colleagues across multiple departments Identify areas where risks may arise Help develop strategies to reduce those risks Who will succeed This role is well-suited to individuals interested in compliance and operations. Those who are eager to learn and develop new skills within a collaborative environment will find strong alignment with the position.

Who We AreAddepar is a leading global data and AI platform that empowers investment professionals to transform complex financial information into actionable insights. Our platform integrates portfolio, market, and client data into a comprehensive portfolio view, delivering AI-powered insights within investment and client workflows. Over 1,400 firms across nearly 60 countries utilize Addepar to manage and advise on approximately $9 trillion in assets. By partnering with nearly 650 software, data, and consulting partners, we facilitate seamless end-to-end investment operations for firms of all sizes. Our global footprint includes offices in New York City, Salt Lake City, London, Edinburgh, Pune, Dubai, Geneva, and São Paulo.The RoleWe are excited to announce the launch of our Alternatives Product offering, enabling our clients to have their Private Funds data extracted, processed, validated, and ingested directly from Private Fund documents. This innovative solution combines proprietary machine learning technology with human oversight to ensure data quality and accuracy in handling Alternatives on our platform.As a vital member of the Addepar Data organization, the Alternatives Data Operations team is responsible for the meticulous human review of Private Funds documents, ensuring that clients’ Alternatives data is efficiently processed, validated, and accessible in a timely manner. The role involves reviewing Private Fund statements, correcting data extracted by our machine learning models, and reprocessing data in compliance with SLAs. Daily interaction with the Alternatives Product Team, Machine Learning Operations, clients, data providers (GPs and Fund Administrators), and other departments is essential to the success of our Alternatives offering.Applicants must possess legal authorization to work in India from the first day of employment. Please note that visa sponsorship is not available for this position.

Empower Hardware Innovators to Create Superior Products, SwiftlyAt Fictiv, we thrive on enabling product innovators to bring their visions to life.Fictiv stands at the forefront of global manufacturing and supply chain solutions, empowering organizations to scale seamlessly across our four manufacturing hubs located in India, Mexico, China, and the United States. Businesses turn to Fictiv for unparalleled production quality, optimized supply chain logistics, and effective risk management—facilitating a smooth transition from prototypes to full-scale manufacturing with agility and assurance. With over 35 million commercial and prototype parts delivered across various industries, including aerospace, robotics, automotive, and climate tech, Fictiv is dedicated to accelerating innovation and fostering resource optimization for sustainable growth. Why Join Us?Unleash Your CreativityBreak free from the constraints of conventional processes. At Fictiv, a growth mindset is woven into our culture, granting you the creative freedom and collaborative support to explore bold ideas and meet our sales and customer objectives.Advance Your CareerBe part of a team that nurtures your growth—surrounded by passionate peers who inspire you to reach your fullest potential.Role ImpactJoin our Data Intelligence team, where you will develop insightful reports and dashboards that translate data from our warehouse into actionable insights. Collaborate closely with cross-functional teams and utilize various Business Intelligence (BI) technologies to promote data-driven decision-making throughout the organization.

Join HackerOne as a Senior Data Engineer and be a cornerstone in our mission to help organizations find and fix vulnerabilities in their systems. You will be responsible for designing, developing, and maintaining robust data pipelines that ensure our data is clean, accurate, and accessible for key stakeholders.In this role, you will collaborate with cross-functional teams to understand their data needs and deliver innovative solutions that improve data-driven decision-making processes. Your contributions will play a vital role in our analytics capabilities and overall business strategy.