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Associate Systems Engineer - Excellence Centre

Pure StoragePrague, Czech Republic
On-site Full-time

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Experience Level

Experience

Qualifications

WHAT YOU’LL NEED TO BRING TO THIS ROLE...A Bachelor's degree in Computer Science, Electrical Engineering, or a related technical field, or equivalent experience.1-2 years of experience in the technology industry is preferred. Fluency in German and/or French; proficiency in German is especially desirable. Strong communication skills and experience in a high-volume customer interaction environment. A conscientious attitude and a commitment to delivering exceptional customer service.

About the job

Join us at the forefront of technology as we revolutionize the data storage industry. Here at Pure Storage, you will lead with innovative thinking, grow alongside industry experts, and be part of a vibrant team dedicated to transforming the tech landscape.

If you're eager to embrace limitless opportunities and make a profound impact, we invite you to become part of our journey.

As an Associate Systems Engineer, you will be instrumental in empowering the Solutions Engineering (SE) organization to enhance customer adoption and manage the lifecycle of clients' product fleets and solutions.

ACCEPT THIS CHALLENGE AND YOU WILL…

  • Support internal teams by validating configurations to facilitate sales opportunities.

  • Gather and analyze data to assist in the development of sales strategies and lifecycle management programs.

  • Utilize established tools to deliver product performance solutions that meet and surpass customer expectations.

  • Engage in the Account Planning process as part of a collaborative team.

  • Contribute to solution designs, taking ownership of simpler designs.

  • Assist customers and prospects with demonstrations, system configurations, feature adoption, and provide technical support.

  • Leverage established programs and sizing tools to back customer engagements.

  • Collaborate cross-functionally with various internal departments including Customer Support, Professional Services, Renewals, Sales Operations, and Order Management.

  • Support both pre-sales and post-sales efforts, enhancing customer engagement and satisfaction.

  • Drive technical account management to ensure effective implementation and ongoing support of Pure Storage solutions, nurturing strong customer relationships.

About Pure Storage

Pure Storage is a pioneering company at the forefront of the data storage industry, dedicated to reshaping how businesses manage and utilize data through innovative technologies. We foster a culture of creativity and collaboration, where every team member is empowered to contribute to our mission of transforming the tech landscape.

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