About the job
Join our dynamic team as an Automotive Service Manager at eoctebp in Germantown! We are seeking a dedicated professional to oversee our service department, ensuring the highest standards of customer satisfaction and operational efficiency. This role involves managing a team of skilled technicians and service advisors, optimizing workflow, and maintaining service quality.
Key Responsibilities:
- Lead and mentor the service team to achieve performance targets.
- Implement effective service processes and enhance customer experience.
- Manage service schedules and ensure timely completion of vehicle repairs.
- Address customer inquiries and resolve service-related issues promptly.

