Automotive Technician

As the Automotive Service Manager, you will play a pivotal role in upholding our commitment to excellence and embodying our core values within the service department. Reporting directly to the Store Manager, your primary mission will be to foster a dynamic and motivated team environment while closely collaborating with the Service Team to enhance their performance. You will achieve this through effective coaching, hands-on guidance, and the seamless execution of store processes and procedures.Key Responsibilities:Assist the Store Manager in the recruiting process, particularly in making final employment decisions.Oversee technicians and service personnel by planning and scheduling their tasks, assigning work, and ensuring timely completion.Provide coaching on operational matters, guiding service department teammates to adhere to ISI systems and service standards.Engage directly with customers in sales and service interactions, addressing any needs or adjustments.Assess the performance and productivity of all service department staff.Manage parts inventory and outside purchases, ensuring compliance with the Parts and Tire Purchase Program and maintaining adequate in-house stock.Promote a safe working environment through the proper use and maintenance of safety equipment.Ensure the appropriate layout and positioning of equipment in the service department.Supervise the shop area, equipment, and team compliance with company safety protocols.Coach personnel on proper wheel torqueing procedures.Ensure that all necessary inspections are conducted accurately.

Join our dynamic team at eoctebp as a General Service Technician. In this role, you will be responsible for performing a variety of services to ensure the optimal operation and maintenance of our equipment and systems. Your expertise will contribute to enhancing the efficiency and reliability of our operations, and you will work closely with a dedicated team to deliver exceptional service to our clients.

Join Express Oil Change & Tire Engineers as a Management Trainee and embark on your journey towards a key leadership position! We are searching for highly motivated management candidates eager to develop their skills and take on significant responsibilities while providing exceptional service to our customers. Through our comprehensive Management Training Program, you'll gain extensive sales and management experience within the automotive maintenance sector, where excellence, innovation, and growth are at the forefront of our operations. If you're passionate about learning how to effectively manage a business and aspire to be part of an accelerated leadership development track, we invite you to apply!Key Responsibilities:Drive results for customers, team members, and the organization.Ensure customers receive a warm greeting and outstanding service.Manage scheduling for service appointments and respond to inquiries both in person and over the phone.Consult with customers about their service needs and keep them informed about their vehicles’ status.Create a positive customer experience at every interaction.Meet and exceed the high expectations set by our company.Engage in all facets of store operations.Communicate effectively with team members and technicians to ensure timely commitments.Demonstrate flexibility by taking on additional responsibilities as needed.