AWS Tech Lead - Platform Operations at Supabase | Remote

Supabase offers a platform designed for developers, built around Postgres. The suite brings together database management, authentication, storage, edge functions, realtime capabilities, and vector search, all within a single backend. Each service integrates closely to help teams scale projects efficiently. Role overview The CLI Team Lead guides the CLI/Local Experience group within the Dev Workflow team at Supabase. This remote position combines technical leadership with hands-on engineering, focusing on the CLI and local development workflows across Windows, Linux, and macOS. The role splits time between engineering (about 60%) and leadership (about 40%). The Team Lead partners with product management and engineering leadership to shape roadmaps, deliver features, and maintain a secure, reliable CLI experience for developers working at scale. The team starts with three direct reports, with plans to grow to six engineers over the next 6 to 12 months. What you will do Lead and mentor the CLI/Local Experience team through regular 1:1s, coaching, setting goals, conducting performance reviews, and supporting promotion discussions. Oversee the hiring strategy and manage recruitment for new team members. Shape the team's technical direction through RFCs, design reviews, and iterative delivery. Contribute directly to implementation in TypeScript, focusing on architecture, reliability, and maintainability. Maintain high standards for code quality, testing, release readiness, and backward compatibility. Support engineers in daily work and improve workflows using tools like Linear for planning and execution. Collaborate with product managers and engineering leaders to set priorities, define scope, and clarify outcomes. Review customer feedback, open-source issues, and usage data to improve the local development experience. Requirements At least 5 years of software engineering experience, with a focus on command-line tool development. Strong TypeScript skills and a track record of delivering production-grade CLI tools. Experience mentoring and managing engineers. Solid analytical and problem-solving abilities. Clear verbal and written communication skills, with the ability to collaborate across teams.

Supabase is an innovative Postgres development platform crafted by developers for developers. Our comprehensive backend solution encompasses Database, Authentication, Storage, Edge Functions, Realtime capabilities, and Vector Search. Each service is intricately integrated and optimized for scalable growth.We are on the lookout for a Customer Solution Architect Team Lead to lead an exceptional team of Customer Solutions Architects, fostering the adoption of Supabase across a broad spectrum of clients—from agile startups gearing up for their initial launch to established enterprises managing extensive workloads.As the CSA Team Lead, your role will encompass both people management and customer outcomes, ensuring effective team execution while cultivating repeatable best practices throughout pre-sales discovery, proof-of-value onboarding, and technical success.What You’ll DoIn this capacity, you will oversee a portfolio of high-value customers, empowering your team to achieve technical excellence and long-term customer success. Your responsibilities will include:Recruit, mentor, and develop a global team of Customer Solutions Architects who act as trusted technical advisors to our clients.Collaborate with Sales, Product, and Engineering teams to define and scale the CSA process throughout the customer journey—from initial discovery to adoption and renewal.Design structured onboarding, training, and development programs for CSAs focusing on technical storytelling, Postgres optimization, and customer success strategies.Ensure CSAs consistently achieve successful outcomes, facilitate adoption, and deliver value to paid Team and Enterprise accounts.Engage with strategic customers as necessary, particularly during complex escalations, architectural deep dives, or critical onboarding phases.Become a pivotal part of our team supporting Supabase Team & Enterprise customers, leading and innovating in the following areas:Pre-Sales Discovery:Lead and evaluate technical discovery sessions initiated by CSAs to identify business and technical objectives, set suitable expectations of the Supabase platform, and establish success criteria.Assist CSAs in crafting and delivering platform demonstrations customized for high-value clients, ensuring they effectively convey the benefits of the Supabase platform and team.

About the RoleJoin Supabase as a Field Marketing Manager and become an integral part of our dynamic marketing team. In this pivotal role, you will contribute to the expansion of our global events program by supporting third-party events, trade shows, developer community gatherings, and our premier user conference series.As a crucial team member, you will be instrumental in orchestrating impactful event experiences that enhance brand visibility, foster community engagement, and stimulate pipeline growth. This position is perfect for a detail-oriented, organized individual who excels in fast-paced environments and possesses a strong sense of ownership and cross-functional collaboration.Our remote-first and asynchronous team culture requires excellent written communication skills and the ability to work independently. If you are passionate about shaping Supabase’s global event presence, we would love to hear from you!

Supabase offers a developer platform built on PostgreSQL, combining database, authentication, storage, edge functions, real-time updates, and vector search. The goal: help teams launch and scale applications with a unified backend. Role overview The Compute Team is looking for a Platform Engineer - Multicloud to strengthen the infrastructure behind all Supabase services. The main responsibility is to ensure the platform runs smoothly across several cloud providers. What you will do Work closely with both product and infrastructure teams to align on platform needs. Assess the current platform for dependencies tied to specific cloud providers. Design and implement improvements that increase portability. Set up systems so workloads can operate across various clouds or in colocated environments. Who will succeed Engineers comfortable with asynchronous collaboration. People who care about building tools for developers at scale. This is a remote role.

About SupabaseSupabase is the premier Postgres development platform crafted by developers for developers. Our comprehensive backend solution encompasses Database, Authentication, Storage, Edge Functions, Realtime capabilities, and Vector Search. All our services are seamlessly integrated and optimized for growth.About the RoleWe are on the lookout for a talented Go SDK Engineer to enhance our SDK team and deliver outstanding support for the Supabase ecosystem within the Go programming community. You will collaborate closely with our SDK team, the developer community, and product engineering to design, develop, and sustain a Go SDK that feels intuitive for developers and scales effectively to meet the needs of millions.This position is ideal for individuals who thrive in asynchronous, dynamic environments and are passionate about creating developer tools that can support vast numbers of users.Your ResponsibilitiesDesign and develop the Supabase Go SDK, focusing on Auth, Database, Storage, Functions, and Realtime clients.Establish API conventions and patterns that resonate with Go developers, ensuring they are explicit, minimal, context-aware, and conform to the expectations of the Go community for high-quality libraries.Steer the SDK roadmap, identifying areas for enhancement and prioritizing improvements based on developer feedback and the strategic direction of Supabase.Engage with the Go developer community via GitHub, Discord, and open-source initiatives—addressing issues, reviewing contributions, and iterating transparently.Work collaboratively with the broader SDK team to maintain consistency, share best practices, and elevate the quality across all supported languages.Create documentation, guides, and code samples that empower developers to quickly begin using our tools and delve deeper with confidence.Qualifications5+ years of experience in building production-grade backend systems using Go.Extensive familiarity with the Go ecosystem, including the standard library, goroutines, channels, module management, interface design, and the idioms highly regarded within the Go community.Proven experience in developing SDKs, libraries, CLI tools, or other developer-centric products.Comfortable with multiple programming languages and able to leverage patterns from various ecosystems.Strong communication skills, with the ability to convey complex concepts to both technical and non-technical audiences.Experience in asynchronous or globally distributed teams.

About SupabaseSupabase is an innovative Postgres development platform designed by developers for developers. We offer a comprehensive backend solution that includes Database, Authentication, Storage, Edge Functions, Realtime capabilities, and Vector Search. Our services are seamlessly integrated, fostering growth and scalability.About the RoleWe are seeking a talented Kotlin SDK Engineer to join our dynamic SDK team. In this role, you will play a key part in providing exceptional Supabase support within the Android and Kotlin Multiplatform ecosystems. By collaborating closely with our SDK team, developer community, and product engineering, you will help us design, develop, and maintain a Kotlin SDK that integrates smoothly with the ecosystem and can scale to millions of users.This position is perfect for individuals who flourish in asynchronous, fast-paced settings and are passionate about creating developer tools that cater to a vast audience.What You'll OwnDesign and develop the Supabase Kotlin SDK, encompassing Authentication, Database, Storage, Functions, and Realtime clients.Establish API conventions and patterns that resonate with Kotlin developers, focusing on coroutine-native approaches that are expressive and aligned with Android and KMP ecosystem standards.Steer the SDK roadmap by identifying gaps and prioritizing enhancements based on developer feedback and product direction from Supabase.Engage with the Android and Kotlin developer community via platforms like GitHub and Discord, addressing issues, reviewing contributions, and iterating openly.Work collaboratively with the broader SDK team to ensure consistency, share best practices, and elevate the quality across all supported languages.Create comprehensive documentation, guides, and code samples that enable developers to start quickly and delve deeper with confidence.What You BringOver 5 years of experience in building production-ready Flutter applications across mobile, web, or desktop platforms.In-depth knowledge of the Kotlin ecosystem, including coroutines, Flow, Gradle, Jetpack libraries, and the conventions expected by Kotlin developers in a well-structured library.Previous experience in developing SDKs, libraries, or other developer-centric products.Comfortable working across multiple programming languages and leveraging patterns from various ecosystems.Excellent communication skills, capable of conveying technical information to both technical and non-technical audiences.

About SupabaseSupabase is a robust development platform based on Postgres, crafted by developers for developers. We deliver a comprehensive backend solution that encompasses Database, Authentication, Storage, Edge Functions, Realtime, and Vector Search. Our services are intricately integrated and engineered for scalability and growth.About the RoleWe are seeking a passionate C# SDK Engineer to join our dynamic SDK team and contribute to bringing top-notch, official Supabase support to the .NET and Unity ecosystems. In this role, you will collaborate closely with our existing SDK engineers, the wider product and engineering teams, and the C# developer community. Your mission will be to design, build, and maintain an SDK that seamlessly integrates with the .NET stack.This position is perfect for individuals who excel in asynchronous, fast-paced environments and are enthusiastic about developing developer tools that can scale to millions of users.Your ResponsibilitiesDesign and Develop the C# SDK: Take ownership of the full lifecycle of the Supabase C# SDK, ensuring that features such as Authentication, Database, Storage, Functions, and Realtime clients are intuitive for .NET developers.Enhance Developer Experience: Make thoughtful API design choices that are well-typed, consistent, and user-friendly for developers transitioning from the .NET ecosystem.Influence the Roadmap: Identify opportunities for improvement, manage feedback, and suggest enhancements based on actual developer needs and Supabase's product trajectory.Engage with the Community: Actively participate in GitHub discussions, review contributions, and foster relationships with .NET and Unity developers utilizing Supabase.Collaborate within the SDK Team: Contribute to shared patterns, tooling, and standards that elevate the quality of all supported programming languages.Create Documentation and Examples: Develop guides, code samples, and reference documentation to assist developers in quickly getting started and becoming proficient.Your Qualifications5+ years of experience in developing production applications using C# and the .NET ecosystem.Proven experience in building SDKs, libraries, or other developer-facing tools, with a strong understanding of intuitive API design.Comfortable working with multiple programming languages and ecosystems; capable of reading TypeScript, Python, or Go to draw insights from the broader SDK team.Strong communication skills and a collaborative mindset.

At Supabase, we are redefining the Postgres development landscape. Built by developers for developers, our platform provides an all-in-one backend solution that encompasses Database, Authentication, Storage, Edge Functions, Realtime capabilities, and Vector Search. All our services are intricately integrated and meticulously designed to foster growth.We are seeking a talented engineer to take charge of the deployment and operational infrastructure for Multigres, our distributed Postgres platform. In this role, you will be responsible for the development and maintenance of the Multigres Operator, ensuring dependable cloud deployments, and creating the essential tooling that fuels our Kubernetes-based infrastructure.

About SupabaseSupabase is an innovative development platform centered around Postgres, crafted by developers for developers. We offer an all-encompassing backend solution that includes Database, Authentication, Storage, Edge Functions, Realtime capabilities, and Vector Search. Our services are seamlessly integrated and designed to foster growth.About the RoleWe are seeking an enthusiastic Developer Relations Engineer to join our dynamic team in San Francisco. This individual will play a crucial role in helping developers discover, learn, and build with Supabase. You will create impactful content, develop real-world projects, and represent Supabase in various communities and events. If you have a passion for coding and teaching others, this is the perfect opportunity for you.Why This Role MattersSupabase is rapidly expanding, with over 350,000 developers and more than 1,000 open-source contributors actively participating in our thriving ecosystem. Our user base includes builders, startup founders, weekend enthusiasts, and engineers scaling their applications to millions of users. Developer Relations is our way of connecting with them through engaging content, community involvement, and collaborative coding.We are building a community of communities that welcomes developers from diverse backgrounds, including those new to open source contributions. As a Developer Relations Engineer, you will serve as a vital link between Supabase and the broader developer ecosystem, guiding individuals from their initial engagement to deeper involvement and connection.What You'll DoCreate Engaging Content - Produce captivating technical content, particularly video tutorials, to facilitate quick learning of Supabase.Build Demonstrations and Tutorials - Develop real-world applications using Supabase alongside tools like Next.js, React, and Stripe, and write guides that are accessible for others to follow and adapt.Represent Supabase - Engage with the developer community by speaking at meetups, live streaming builds, and being a reliable voice for the platform.Support and Foster Community Growth - Acknowledge contributors, address inquiries, showcase impressive projects, and relay developer feedback to our team.Collaborate Across Departments - Work in tandem with engineering, product, and growth teams to enhance launch strategies, prioritize content, and streamline the user experience.You Might Be a Fit If:You have experience building full-stack applications and a desire to share your expertise.You thrive on connecting with developers and are eager to help them succeed.

Join Supabase as a Partner Development ManagerAt Supabase, we are pioneering the Postgres development platform, designed specifically by developers for developers. Our comprehensive backend solution encompasses Database, Authentication, Storage, Edge Functions, Realtime capabilities, and Vector Search, all seamlessly integrated to accelerate your growth.With Supabase, you can initiate projects swiftly using our fully managed, scalable Postgres database, supported by a robust suite of tools that simplify backend development. Whether you utilize one service or all, Supabase empowers teams with the agility of open-source solutions combined with the efficiency of a modern platform, allowing rapid progression without compromising control.Your RoleWe are seeking a dynamic Partner Development Manager to cultivate and expand Supabase’s integration partner ecosystem, including partnerships with AI Builders.In this pivotal role, you will take ownership of a strategic portfolio comprised of high-impact partners across developer tooling, AI builders, and related infrastructure sectors. The position is highly execution-focused: you will collaborate directly with partners to deploy integrations, initiate joint go-to-market strategies, and drive tangible adoption, pipeline growth, and revenue generation.You will be responsible for managing your partner set comprehensively—from technical scoping and launch through to post-launch growth—working in close collaboration with Product, Engineering, Marketing, Sales, Customer Success, and Data teams to ensure that partnerships yield significant business results.This is a high-visibility individual contributor role with a direct influence on product adoption, ecosystem growth, and revenue generation.This role is centered around building and scaling integration partnerships.You will be expected to operate with substantial autonomy and minimal process initially.If you thrive on crafting and executing the playbook in the market, this position is tailored for you.Key ResponsibilitiesPartner Strategy & OwnershipManage and expand a portfolio of strategic technology and platform partners.Develop and implement joint go-to-market plans with established KPIs (achieving milestones in wins, ARR, pipeline, integrations, and adoption).Identify and execute expansion opportunities including co-marketing events, co-sell initiatives, and joint go-to-market programs.Revenue & Pipeline DevelopmentDrive sourced and influenced pipeline through robust partner relationships.Empower Sales teams with partner positioning and enablement.

About SupabaseSupabase is a leading Postgres development platform designed by developers, for developers. We aim to create the ultimate developer platform that empowers the next wave of software companies. As a fully remote and globally distributed team, we pride ourselves on fostering a culture of high ownership, comprehensive documentation, and seamless asynchronous collaboration.About the RoleWe are on the lookout for a skilled Go-To-Market (GTM) Compensation Lead to take charge of and enhance our global sales compensation operations within the Finance organization. This pivotal role bridges Finance, Revenue Operations, Sales Leadership, and People Operations. You will be responsible for the precise, timely, and controlled execution of all variable compensation across the GTM organization, ensuring financial integrity, audit readiness, and alignment with forecasting and accrual processes.In this high-impact, high-visibility position, you will play a crucial role in managing variable compensation, a significant operating expense that directly influences financial reporting, forecasting accuracy, and sales trust. You will be the primary owner of the commission lifecycle and the associated financial controls.What You’ll OwnEnd-to-End Commission Operations• Lead the quarterly commission calculation process for all GTM roles• Convert compensation plans into structured, auditable calculation logic• Validate quotas, attainment, accelerators, SPIFFs, clawbacks, and adjustments• Ensure timely and highly accurate calculations• Document methodologies, assumptions, and plan logic clearlyFinancial Reporting & Controls• Collaborate with Finance for managing quarterly commission accruals and true-ups• Aid in forecasting variable compensation expenses• Establish and maintain robust internal controls for compensation calculations• Ensure documentation is audit-ready and reproducible• Maintain version control of compensation plans and payout modelsCross-Functional Partnership• Partner with RevOps for quota setting, attainment validation, and CRM data integrity• Work with Sales Leadership to ensure clarity in payouts and alignment of plans• Coordinate with People/HR to guarantee accurate and timely payroll processing• Oversee review cycles and secure formal approvals before payroll submissionsProcess & Systems Optimization• Identify opportunities for improvement within compensation processes and systems.

Join Supabase, the premier Postgres development platform crafted by developers for developers. We deliver a comprehensive backend solution encompassing Database, Authentication, Storage, Edge Functions, Realtime, and Vector Search. Our services are intricately integrated and designed to foster growth.We are on the lookout for a motivated Customer Solutions Architect (CSA) to facilitate the adoption of Supabase among a varied clientele, ranging from nimble startups preparing for their inaugural launch to well-established enterprises managing substantial workloads.As a CSA at Supabase, you will oversee the entire customer journey, collaborating closely with our most valued users to:Identify and comprehend both business and technical requirements.Design and structure technical solutions utilizing the Supabase platform.Guide customers through proof-of-value implementations.Conduct regular engagements to address complex queries, eliminate adoption barriers, and optimize performance at scale.Successful CSAs prioritize customer satisfaction, working diligently to become trusted advisors who understand client needs, act as an extension of their team towards shared success, and advocate for customers within Supabase.You will be part of our team supporting Supabase Team & Enterprise customers, expected to lead and innovate in the following key areas:Pre-Sales DiscoveryDrive technical discovery sessions to elucidate business and technical goals, establish proper expectations regarding the Supabase platform, and define success criteria, ensuring clients receive the guidance necessary for achievement.Create, build, and deliver engaging demonstrations of the Supabase platform to high-value clients, utilizing compelling storytelling to showcase the platform's benefits and the capabilities of the Supabase Success team.Collaborate with Growth team members to evaluate deals, provide usage forecasts, and identify potential workloads that the Platform can support.Proof-of-Value OnboardingWork directly with customers to outline the technical scope of a proof-of-value, ensuring they recognize the benefits of the Supabase platform while mitigating risks associated with adoption.Establish timelines, business outcomes, and success criteria for the proof-of-value process, ensuring customer readiness to proceed with the platform post-evaluation.

Remote | Must be based in the United StatesSupabase is an innovative Postgres development platform crafted by developers for developers. Our comprehensive backend solutions encompass Database, Auth, Storage, Edge Functions, Real-time capabilities, and Vector Search. Each service is meticulously integrated, designed to foster growth and enhance user experience.We are on the lookout for a dynamic Enterprise Account Executive to amplify our influence within some of the most prominent and rapidly evolving organizations in the United States.In this pivotal role, you will take charge of complex sales cycles, engage directly with founders and technical teams, and help shape the future of enterprise development with Supabase. With thousands of developers signing up weekly, many hailing from large enterprises, your mission will be to facilitate the adoption of Supabase across different departments within these organizations. This role necessitates a passion for full-cycle sales, from prospecting to renewals.Key ResponsibilitiesManage a portfolio of high-value accounts throughout the US, focusing on long-term growth and technical engagement.Lead the full sales cycle, including prospecting, qualifying leads, negotiating, and closing new and expansion deals.Establish trustworthy relationships with senior stakeholders (Developers, C-level executives, VPs, engineering leaders) to align with their strategic objectives.Gain a deep understanding of our product and roadmap to guide enterprise adoption of Supabase’s open-source stack.Collaborate cross-functionally with Solutions, Product, and Engineering teams to remove obstacles and drive long-term value.Implement structure in the enterprise sales process: maintain organized pipelines, document diligently in SFDC, and provide accurate forecasts.Provide field feedback to inform go-to-market strategy and product development.ExpectationsDemonstrate independence. You are comfortable making strategic decisions and seeking assistance when necessary.Prioritize delivering customer value over quick wins, understanding how to create urgency without sacrificing trust.Enhance team performance through knowledge sharing, proactive collaboration, and a strong bias towards action.Possess strong fundamentals in discovery, storytelling, technical alignment, and negotiation.Develop a clear plan and take ownership of your targets.

Join Supabase as a Growth and Technology Management (GTM) Engineer, where you will play a crucial role in advancing our innovative technologies and solutions. In this dynamic position, you will collaborate with cross-functional teams to enhance our product offerings, optimize performance, and drive growth initiatives. Your technical expertise and strategic insights will be key to shaping the future of our platform.

At distributed-spectrum, we are pioneering cutting-edge systems that drive the future of radio spectrum intelligence. Our mission involves collecting radio data globally, training sophisticated neural networks to interpret this data, and deploying them on the smallest chips available. We are tackling complex, unprecedented challenges where conventional solutions fall short, and have built our unique technology stack from the ground up, including innovative embedding model architectures, custom GPU kernels, and beyond.By joining distributed-spectrum, you will take ownership of significant components in a rapidly expanding AI research organization. You will collaborate with a highly skilled team with decades of expertise in probabilistic machine learning, accelerated computing, embedded systems, and signal theory. This is an opportunity for you to advance your career in an area that genuinely interests you. If you're motivated by solving challenging problems without compromising on technical excellence, business value, and real-world impact, you will thrive in our environment. We foster a culture of high ownership and trust, working together in the office five days a week.The RoleWe are seeking a Tech Lead Manager (Platform) to spearhead our platform engineering efforts. In this role, you will be responsible for developing shared services, data pathways, tooling, and technical foundations that are pivotal to enhancing customer experiences.This staff-level position is designed for an individual who is a full-stack developer with a systems-oriented mindset. You will engage in writing and reviewing actual code, making critical technical decisions, leading a motivated team, and possessing a robust understanding of networks, operating systems, and real-world constraints to construct software that performs reliably under challenging conditions.Our product operates at the intersection of software and the physical world, meaning that your decisions regarding data paths, pub/sub architecture, map rendering, offline functionality, and networking will directly influence customer experiences. The ideal candidate will not only work within these constraints but will also grasp the reasons they exist.What You'll Own• Architecture and evolution of our platform and shared services layer• Data pathways from sensor processing to customer-facing web and Android experiences• Technical decisions across the stack, including library selection, system design, and deployment• Translating customer deployment insights into a clear, actionable development strategy• Engineering practices that elevate quality, reliability, and execution standards• A small team of engineers that you will mentor, develop, and recruit alongsideHow You'll Lead- This role prioritizes technical expertise over managerial responsibilities.• Maintain deep involvement in system design and technical decision-making• Make key choices regarding technology, including tool selection for data pathways, implementation of pub/sub systems, and map library usage• Integrate feedback from team members and stakeholders to refine processes and outcomes.

Role overview Supabase is looking for a Product Marketing Manager to shape how its products are understood and adopted. In this fully remote role, collaboration with a skilled team is central to building marketing strategies that resonate with users. What you will do Conduct market research to identify trends, customer needs, and the competitive landscape Define product positioning to communicate benefits and differentiators Develop messaging that highlights the value of Supabase products Plan and execute marketing campaigns to drive user engagement and growth Who succeeds in this role Success in this position relies on both creativity and analytical skills. A background in product marketing, strong storytelling abilities, and the capacity to turn research into actionable strategies are important at Supabase. Location This is a remote position. Work from anywhere.

At Supabase, we empower developers by offering a comprehensive platform built around PostgreSQL. Our integrated solutions encompass Database, Authentication, Storage, Edge Functions, Realtime capabilities, and Vector Search, all crafted to foster growth and development.We are on the lookout for talented Support Engineers to deliver exceptional support to developers facing challenges or seeking guidance in utilizing Supabase. Our support team operates globally, emphasizing rapid resolution and collaborating closely with product engineering and growth teams.Your Responsibilities:Respond promptly to a wide range of support inquiries, from billing and pre-sales to optimization and implementation challenges.Assess and categorize support requests, directing users to existing resources, code samples, and documentation, or escalating issues to specialized technical or business teams as necessary.Monitor various feedback platforms, including GitHub Issues & Discussions (check them here: https://github.com/supabase/supabase/issues).Pinpoint areas for the development or acquisition of internal tools to enhance support efficiency.Replicate issues, develop test cases, and enhance test coverage, especially if you have experience in testing.Qualifications:A minimum of 3 years experience in customer support, specifically in providing developer support to technical users.Proficient in SQL, preferably PostgreSQL, with the ability to navigate complex queries. Experience in database administration is a plus.Exceptional communication skills, with fluency in English.Familiarity with Linux/Unix operating systems and command line proficiency.Experience working with GitHub Issues and Discussions.Bonus points for familiarity with popular JavaScript frameworks such as React, Vue, and Svelte, along with some Node.js experience.A degree in Computer Science is advantageous.LogisticsThis is a full-time position requiring availability within APAC time zones, as we prioritize sustainable work practices.

About SupabaseSupabase is an innovative Postgres development platform crafted by developers for developers. Our comprehensive backend solution encompasses Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. Every service is intricately integrated and engineered for scalable growth.About the RoleWe are seeking a seasoned Database Support Engineer to become a vital part of our Support Team. You will assist developers in resolving intricate issues, enhancing build reliability, and maximizing the benefits of the Supabase platform. Collaborating closely with clients and our engineering team, you will contribute to improving product quality and elevating the overall developer experience based on real-world feedback.This position is a perfect match for individuals who excel in asynchronous and fast-paced environments and are passionate about developing scalable developer tools that can cater to millions.Key ResponsibilitiesDiagnose and rectify complex customer issues across Postgres, Auth, RLS, Storage, Realtime, Edge Functions, and client libraries.Offer consultative, proactive recommendations to optimize workloads, prevent common mistakes, and provide tailored guidance to our advanced users.Reproduce bugs, identify root causes, suggest workarounds, and escalate issues to engineering with detailed reproduction steps.Pose insightful, targeted questions that transform incomplete reports into actionable cases.Engage empathetically and clearly with customers of all technical levels, particularly during critical or time-sensitive scenarios.Identify trends across support tickets and propose enhancements to documentation, tools, and the product itself.Mentor junior team members and elevate the overall support quality.Ideal Candidate ProfileYou possess over 6 years of experience in technical support, backend engineering, SRE, or a related field.You have an in-depth understanding of PostgreSQL, including autovacuum behavior, WAL growth, long-running transactions, table bloat, and other internal mechanisms.You exhibit proficiency in high-performance SQL and query optimization.You are adept at troubleshooting complex environments, including multi-tenant schema architectures.You can debug edge functions and comprehend distributed system dynamics when failures occur.You have experience with data migration challenges (pg_dump/restore, schema drift, failed migrations) and have effectively managed them.

About SupabaseSupabase is the ultimate Postgres development platform, crafted by developers for developers. We deliver a comprehensive backend solution encompassing Database, Authentication, Storage, Edge Functions, Real-time capabilities, and Vector Search. Each service is intricately integrated to foster growth and scalability.About the RoleWe are seeking an adept Database Support Engineer to become a vital member of our Support Team. Your mission will be to assist developers in overcoming intricate challenges, enhancing reliability, and maximizing the benefits of the Supabase platform. Collaboration with customers and our engineering team will be key in refining product quality and enhancing the overall developer experience through real-world insights.This position is perfect for individuals who excel in asynchronous, fast-paced environments and are passionate about developing tools that can scale to millions of users.Your ResponsibilitiesIn this role, you will:Investigate and resolve advanced customer issues related to Postgres, Authentication, Row Level Security (RLS), Storage, Real-time functionalities, Edge Functions, and client libraries.Offer consultative, proactive guidance to optimize workloads, sidestep common pitfalls, and provide tailored advice to our most advanced users.Reproduce bugs, identify root causes, propose workarounds, and escalate issues to engineering with clear reproduction steps.Craft insightful, targeted questions that transform incomplete reports into actionable cases.Communicate effectively and empathetically with users at all levels, particularly during high-impact or time-sensitive situations.Identify trends across support tickets and recommend enhancements to documentation, tools, and the product itself.Mentor junior team members to elevate the overall quality of support.You Might Be a Fit If YouBring 6+ years of experience in technical support, backend engineering, Site Reliability Engineering (SRE), or related fields.Possess deep knowledge of PostgreSQL, including autovacuum behavior, WAL growth, long-running transactions, and table bloat.Exhibit strong skills in high-performance SQL and query optimization.Are comfortable troubleshooting complex configurations, including multi-tenant schema patterns.Can debug edge functions and understand the behavior of distributed systems during complex failures.Have experience with data migration challenges (pg_dump/restore, schema drift, failed migrations).