AWS Technical Specialist/Lead

Company Summary:Founded in 2002, DVI Solutions has established itself as a premier provider of innovative audio-visual systems, enabling our clients to enhance communication and collaboration, whether among colleagues in the same office or with partners worldwide. With a significant presence across Asia, including Japan, Singapore, Thailand, Shanghai, Hong Kong, Philippines, Malaysia, and Indonesia, we proudly serve a diverse clientele that includes corporations, government agencies, educational institutions, retail outlets, hotels, and more.Position Overview:We are on the hunt for a meticulous AV Technical Documentation Specialist to spearhead the development, organization, and maintenance of our technical knowledge base for AV solutions. This pivotal role blends technical know-how with effective communication skills to generate high-quality documentation, diagrams, and educational resources that support our engineers, pre-sales teams, and clients.You will play a crucial role in translating intricate AV concepts into user-friendly guides, system diagrams, and troubleshooting materials tailored for both internal teams and external stakeholders.Key Responsibilities: Craft comprehensive, user-friendly knowledge base articles on AV concepts, products, and integrations, covering both fundamental and advanced topics (e.g., “What is a DSP?” and “AV over IP basics”). Generate configuration and setup guides for leading AV brands including Crestron, Biamp, Q-SYS, and Shure. Create technical diagrams such as single-line diagrams, signal flow charts, and rack layouts, adhering to standardized templates. Establish and uphold style guides; categorize knowledge base content into sections like concepts, product guides, troubleshooting, and best practices. Collaborate with engineers, project managers, and pre-sales personnel to gather technical details through interviews and discussions.

About the Position:Role: Document Control SpecialistQualifications: Diploma or BEExperience: 1-3 yearsLocation: BengaluruPosition Objective: The primary responsibility involves managing engineering documentation, including the part numbering system, SAP documentation, and compliance with RoHS and CER initiatives for the MPN R&D group. This role supports Engineering CAD and PLM tasks within the team.Key Responsibilities:Maintain and develop part record databases within the MPN enterprise.Assign MPN and SAP numbers to components, assemblies, and finished goods, along with engineering document numbers.Release Engineering Change Notifications (ECNs) in Model Manager.Establish material masters, plant views, basic views, info records, source lists, BOMs, and safety stock in SAP using data from product managers and the purchasing team.Create purchase requests and manage travel expenses in SAP.Circulate electronic ECNs and generate BOMs for parts manufactured in MXI using SAP.Release EC packets and liaise with corresponding engineers.Update EH&S data in SAP per RoHS regulations.Gather documentation from vendors related to DoNU, MCSS, Reach, and RoHS, and maintain the latest versions for MPN parts in SAP.Create and interpret 2D and 3D drawings, assisting with minor projects.Support senior engineers in designing, drafting, and preparing engineering documents.Engage in reverse engineering projects.Employ GD&T and tolerance analysis for all managed projects.Execute simple projects under the guidance of the manager.Prioritize documentation while assisting with project-based work as needed.

Join our team as a Document Control Specialist where you will play a pivotal role in maintaining the integrity and accuracy of our documentation processes. You will be responsible for organizing, tracking, and managing critical documents to support our operations effectively. Your attention to detail and commitment to quality will ensure that our documentation meets industry standards.

Harness is at the forefront of AI-driven software delivery, founded by the visionary entrepreneur Jyoti Bansal, who previously founded AppDynamics, which was acquired by Cisco for an impressive $3.7 billion. With approximately $570 million raised in funding and a valuation of $5.5 billion, Harness is backed by notable investors such as Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, and Citi Ventures. As AI transforms the landscape of code creation, the challenge now lies in optimizing the software delivery process through testing, deployment, application security, reliability, compliance, and cost management. Harness leverages AI and automation to streamline this "outer loop," empowering teams to deliver software more efficiently while ensuring robust security and governance throughout the software delivery lifecycle.Fueled by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform integrates deep contextual understanding and intelligent automation across the software delivery lifecycle, embedding governance and policy-driven controls within the platform.Over the past year, Harness has facilitated over 185 million deployments, 82 million builds, 18 trillion flag evaluations, 8 million security scans, 9.1 billion optimized tests, and 3 trillion protected API calls, managing a staggering $2.8 billion in cloud expenditures. This has enabled clients such as United Airlines, Morningstar, and Choice Hotels to accelerate their release cycles by up to 75%, cut cloud expenses by as much as 60%, and achieve tenfold efficiencies in their DevOps practices.With a global presence spanning 14 offices across 25 countries, Harness is poised to shape the future of AI software delivery — and we are on the lookout for exceptional talent to help us accelerate our growth.Documentation Engineer — HarnessAbout the RoleHarness is establishing a contemporary documentation organization to support a rapidly evolving product portfolio and a diverse global customer base. We seek a Documentation Engineer who can produce clear, precise, and customer-oriented documentation while evolving into a key contributor within a structured, engineering-focused environment.This position is ideal for individuals with a solid foundation in technical documentation who are eager to take on more significant responsibilities, deepen their product knowledge, and amplify their impact on customer experiences through effective documentation.You will collaborate closely with Senior Documentation Engineers, Product Managers, Engineers, and Support teams to ensure that the documentation not only clarifies how features function but also explains why they were developed and how they integrate into real-world applications.Your ResponsibilitiesOwnership of Documentation for Specific Features and AreasCreate and maintain documentation for products...

Company Overview:Established in 2002, DVI Solutions stands at the forefront of audio-visual integration, empowering businesses to enhance communication and collaboration. With a strong presence across Asia, including Singapore, Thailand, Shanghai, Hong Kong, Philippines, Vietnam, India, Malaysia, and Indonesia, we cater to a diverse clientele that includes corporations, government agencies, educational institutions, retail outlets, and hospitality venues.Position Summary:We are seeking a dynamic and technically adept Project Engineer to join our dedicated team in Bengaluru, India. The successful candidate will bring hands-on experience in the AV industry along with a robust understanding of system design, implementation, and project execution. You will collaborate closely with the project manager, technical team, and clients to ensure the successful delivery of AV integration projects.Key Responsibilities: Assist in planning, coordinating, and executing AV integration projects. Support the project manager with documentation, scheduling, and resource management. Interpret AV system drawings, signal flow diagrams, and schematics. Oversee the installation, configuration, and testing of AV systems, including displays, audio systems, video conferencing tools, and control systems (e.g., Crestron, Extron, AMX). Conduct troubleshooting, diagnostics, and commissioning of AV systems. Engage with clients, consultants, vendors, and subcontractors throughout project implementation. Ensure compliance with company standards and safety regulations during project activities. Provide technical support and training to clients and end-users post-installation. Prepare and maintain comprehensive project documentation, including reports, test results, and handover documents.

Join us at Okta as a Software Engineer II, where you will play a vital role in the development and automation of our Audio-Visual (AV) and Unified Communications (UC) systems. You will collaborate with cross-functional teams to enhance our automation capabilities and contribute to innovative solutions that improve user experiences.

Wabtec Corporation is seeking a dedicated and detail-oriented Mechanical Document Controller to join our dynamic team in Bengaluru. In this pivotal role, you will be responsible for managing all documentation related to mechanical engineering projects, ensuring that all records are accurate, updated, and compliant with company standards.You will work closely with engineering and project teams to facilitate effective communication and documentation flow. This role is essential to the success of our projects, and your contributions will directly impact our operational efficiency.

We are seeking a talented and detail-oriented Technical Writer to join our dynamic team at bpmcpa in Bengaluru. In this role, you will be responsible for creating clear and concise documentation that effectively communicates complex technical information to our clients and stakeholders. You will collaborate with engineers, product managers, and other team members to produce user manuals, technical guides, and other documentation. If you have a passion for writing and a knack for translating technical jargon into easily understandable content, we want to hear from you!

Since its inception, Fivetran has been committed to simplifying access to data, making it as reliable as electricity. With our solutions, customer data seamlessly integrates into warehouses, fully prepared for querying without any engineering or maintenance efforts. Our technology empowers organizations to become truly data-driven, and we take pride in the increasing number of customers who trust us.About the RoleFivetran boasts highly praised documentation that is central to our product's success. The Technical Communications Team oversees the creation of technical documentation and in-product text. Our globally distributed team of technical writers collaborates with Product Managers, Engineers, Designers, and Technical Support to deliver exceptional documentation and UI content that enhances user experience.As a Staff Technical Writer, you will elevate Fivetran’s documentation to a new standard of excellence. Your responsibilities will include writing and editing comprehensive documentation that empowers customers to fully utilize Fivetran and understand our database and data lake products. You will work closely with engineers, product managers, support engineers, and fellow technical writers within our friendly, international team.This full-time position is based in our Bangalore office. We offer a hybrid work model, blending remote flexibility with in-person collaboration, including two office days each week to foster team connections and creativity.

FEQ426R542 As a Senior Technical Enablement Specialist at Databricks, you will leverage your enablement expertise to spearhead the creation of training materials tailored for Databricks Technical Support Engineers. This includes curating content and collaborating closely with Subject Matter Experts (SMEs) and Technical Curriculum Developers. Your portfolio will encompass comprehensive onboarding and ongoing training initiatives aimed at enhancing both technical and interpersonal skills for our Technical Support Engineers. As a vital member of the Databricks Support Enablement Team, your responsibilities will include: (1) staying informed about the latest advancements and offerings from Databricks in the Support domain, (2) collaborating with our enablement team to thoroughly understand the business requirements for support services, (3) developing impactful training programs for support staff, and (4) partnering with a team of technical enablement specialists to curate and design essential content for these programs. Key Outcomes: Utilize your Databricks and enablement expertise to lead the design, curation, and maintenance of training programs for Databricks Technical Support, partners, and internal teams, focusing on the latest features in data engineering. Collaborate with subject-matter experts and technical enablement specialists to identify needs for new courses and updates to existing content. Enhance Support KPIs through the successful implementation of enablement programs, focusing on measurable outcomes.

Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as a Technical Writer. In this role, you will be responsible for creating and maintaining high-quality documentation that effectively communicates complex technical information to our users. You will collaborate with engineers and product managers to gather information and provide clear and concise content that meets user needs.If you have a knack for turning intricate concepts into straightforward communication, we want to hear from you!

Join Clarisights as a Technical Product Specialist: Your Role in Transforming Data into InsightsAre you passionate about harnessing the power of data to drive marketing analytics and support high-value portfolios? Clarisights is on the lookout for outstanding Product Specialists adept at converting intricate data into practical insights for some of the most innovative and impactful companies globally, including Uber, Delivery Hero, HelloFresh, and Universal Music Group.Role OverviewAs a Technical Product Specialist, you will be pivotal to our operations, supporting Customer Success Managers while engaging with our robust platform to deliver unparalleled value to our clients. Your expertise will play a vital role in translating client needs into technical specifications, transforming data into insights that influence business strategies.This role is distinguished by your proficiency with a variety of technology stacks, hands-on experience in creating reports and dashboards, and your talent for leveraging data analysis tools. You will be the primary point of contact for tactical execution, nurturing relationships with both external and internal stakeholders, and persistently seeking opportunities to enhance customer decision-making through data-driven insights.Key ResponsibilitiesAssist in pilot projects, defining success measures and clarifying customer and business requirements to translate needs into product features.Develop and refine dashboards that effectively communicate Clarisights' value proposition.Contribute to growth initiatives through insightful data analysis.Manage and strengthen relationships with large international clients.Identify and act on expansion opportunities within customer organizations.Continuously improve customer processes and promote product adoption.Engage hands-on with the Clarisights platform and various data analysis tools.Create and maintain reports and dashboards utilizing customer and Clarisights technology stacks.Translate customer inquiries into technical specifications for the engineering team.Assist in prioritizing features and ensuring timely delivery.Provide tactical support for go-to-market strategies and product marketing efforts.Act as a crucial link between customers, product managers, and the engineering team.

Who We AreSamsara (NYSE: IOT) stands at the forefront of the Connected Operations™ Cloud, transforming how organizations engaged in physical operations utilize Internet of Things (IoT) data to derive actionable insights and enhance their operational efficiency. Our mission is to improve the safety, efficiency, and sustainability of industries that form the backbone of our global economy, including agriculture, construction, field services, transportation, and manufacturing. By digitally transforming these sectors on a large scale, we are proud to contribute to their ongoing evolution.Joining Samsara means becoming a part of a team that is shaping the future of physical operations through innovative product solutions such as Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As a recently public company, you will have the autonomy and support necessary to make a significant impact as we build for the long term.About the Role:As a member of our dedicated frontline support team, you will join a group of highly skilled Technical Support Specialists. Your primary responsibility will be to provide timely and effective technical assistance to customers via phone and chat. This dynamic role requires you to be self-motivated and responsive, ensuring that our customers receive the support they need promptly. You will collaborate with other support representatives across multiple locations to deliver exceptional service.To excel in this position, you should possess experience in a technical support role, demonstrate proven customer-facing skills, and have strong communication abilities. Comfort in navigating complex technical issues and a familiarity with a fast-paced phone support environment are essential.Important Note: This position will necessitate working from our Bengaluru office as required to address support escalations. Candidates must reside within a 1.5-hour commuting distance from the office.You Should Apply If:You want to make a difference in vital industries: Your contributions will have a tangible impact—helping to maintain essential services, ensuring food availability, reducing emissions, and, most importantly, guaranteeing the safety of workers.

Roles & Responsibilities:As a Technical Specialist/Architect in AI, you will be at the forefront of designing and applying advanced AI technologies to various use cases within the Software Engineering domain. Collaborating closely with fellow architects, you will contribute to the comprehensive solution design.Key Responsibilities:Demonstrate a profound understanding of the Generative AI technology stack.Identify and select appropriate frameworks and tools for designing AI/Generative AI solutions.Implement specific use cases and modules within the Generative AI technology framework.Conduct system design and code reviews to ensure adherence to quality standards and guidelines throughout the software engineering lifecycle.Possess sound knowledge of the Software Development Life Cycle (SDLC) and agile methodologies; experience in the automotive domain is preferred but not mandatory.Collaborate with team members to define overall solution architecture requirements.Maintain sensitivity to intellectual property (IP) and open-source regulations, ensuring team compliance.

Job Description: Senior Technical Support Engineer (Level 3)Location: Remote or regionally basedDepartment: Customer Support and Services (CSS)Reports To: Manager, L3 Technical SupportJob SummaryAt NETGEAR, we are on the lookout for a talented and customer-focused Level 3 Technical Support Engineer to join our expanding IT & AV technical support team. In this pivotal role, you will serve as a vital escalation point between our Level 1/Level 2 support teams and engineering, tackling intricate networking and AV-over-IP issues for our esteemed professional clientele. Your responsibilities will include assisting IT & AV integrators, consultants, and end users by troubleshooting configurations, conducting diagnostics, and promoting best practices to ensure seamless deployments of NETGEAR’s range of switches, WiFi access points, and associated technologies. This role demands a blend of deep technical troubleshooting expertise, excellent communication skills, and a fervent dedication to resolving networking challenges in a fast-paced, growth-oriented environment.Key Responsibilities· Serve as the technical support escalation point for IT and AV customers, delivering thorough troubleshooting and resolution for advanced tickets involving NETGEAR equipment, with a preference for direct customer engagement via phone.· Diagnose and address complex technical challenges related to:- Layer 2 and Layer 3 switching- QoS / IGMP / STP- AV protocols and interoperability (Dante, NDI, AES67, etc.)- Routing protocols- Wireless networking· Collaborate closely with engineering and product teams to escalate and rectify bugs or undocumented behaviors, ensuring optimal customer satisfaction.· Aid in advanced configurations, firmware validation, and product behavior replication within laboratory settings.· Document solutions, root causes, and workarounds within the knowledge base to facilitate the continuous enhancement of support operations.· Provide insights to product and development teams regarding recurring issues, customer feature requests, and usability enhancements.· Stay informed about emerging networking and AV technologies, including NETGEAR product roadmaps and firmware updates.· Participate in proactive support initiatives, such as developing support guides, training lower-tier support teams, and creating customer-facing webinars or documentation.· Monitor, identify, and report trends in escalations.Qualifications· 2–4+ years of experience in technical support, network operations, or field support roles, particularly in AV-over-IP or enterprise switching environments.· Strong analytical and troubleshooting skills, with the ability to work collaboratively with multi-disciplinary teams.· Excellent verbal and written communication skills, with a focus on customer engagement.· A passion for technology and problem-solving.

Join Prophecy Simple Data Labs as a Data Analyst and Technical Product Specialist in Bengaluru, Karnataka. In this dynamic role, you will leverage your analytical skills to interpret complex data sets, derive actionable insights, and contribute to the development of innovative data solutions.As a part of our team, you will work closely with cross-functional teams to understand product requirements and translate them into technical specifications. Your ability to analyze trends and patterns will be crucial in driving data-informed decisions.

Your Role and ResponsibilitiesAs a Training Specialist at Hashtagtalent, you will play a pivotal role in enhancing our training programs across the DD India (DDI) region by:Facilitating MS training sessions that encompass process, procedure, and service materials.Overseeing training logistics, including room arrangements, training materials, and participant invitations to ensure smooth delivery.Building and maintaining effective training relationships at the supervisory and team levels, while establishing clear training schedules and expectations.Creating comprehensive training plans that emphasize practical application and understanding of content, utilizing best practices tailored to DDAM operational roles.Preparing precise and thorough documentation and providing constructive feedback.Identifying and communicating documentation needs and gaps to relevant business, service, provisioning, and process teams as necessary.Evaluating the impact of training delivery by utilizing metrics and gathering feedback from participants.

Join our dynamic team at Aarna HR Solutions Pvt Ltd as a Document Controller. In this pivotal role, you will be responsible for managing and overseeing the documentation processes, ensuring compliance, and maintaining accurate records. Your attention to detail and organizational skills will be key in supporting our operations effectively.

We are seeking a dynamic and dedicated Service Specialist to join our team at Anton Paar in Bengaluru. In this role, you will play a crucial part in providing exceptional service and support to our clients, ensuring their satisfaction with our products and solutions.