Qualifications
Key ResponsibilitiesDesign, develop, and uphold scalable backend services focused on performance and dependability. Create and refine GraphQL and REST APIs for both internal and external applications. Implement real-time communication features utilizing Socket.io and Twilio. Integrate and enhance Twilio services, including:Twilio Sync (data synchronization)Twilio TaskRouter (intelligent task routing and workforce management)Twilio Telephony (call flows, IVRs, and customer communication)Collaborate with front-end engineers (Next.js / NestJS) to develop seamless, high-performance integrations. Work alongside product managers and QA engineers to plan and deliver high-quality features. Troubleshoot and debug across the stack; continuously enhance reliability and performance. Write clean, maintainable, and thoroughly tested code following best practices. Qualifications3+ years of experience in building backend systems. Strong proficiency in TypeScript and experience with NestJS (or similar frameworks). Familiarity with Next.js and modern frontend integration workflows. Demonstrated experience in developing and maintaining GraphQL and REST APIs. Deep understanding of PostgreSQL and relational database design. Experience with real-time systems (Socket.io or WebSockets).
About the job
Join the HelloGov AI Revolution!
HelloGov AI, a pioneering startup located in Miami, is transforming the way citizens engage with government services. Our innovative platform leverages cutting-edge artificial intelligence to simplify intricate processes such as obtaining passports, travel visas, and vehicle registrations. We are dedicated to creating a more efficient and user-friendly experience through our network of reliable couriers.
Situated in the vibrant Brickell area, we are assembling a top-tier team that merges technology, empathy, and operational excellence to elevate the customer journey.
Position Overview
We are on the lookout for a Back-End Software Engineer to enhance our on-site engineering team in Miami. As a key player in our organization, you will architect and uphold the systems that drive HelloGov’s primary platform, which includes real-time communication, telephony, and workflow orchestration powered by Twilio. You will engage with a contemporary tech stack (Python, PostgreSQL, GraphQL, REST APIs, Socket.io) and partner closely with front-end engineers employing Next.js and NestJS to create seamless, scalable solutions.
This role is perfect for engineers passionate about tackling intricate architectural challenges, boosting performance, and contributing to impactful systems that assist individuals daily.
About HelloGov AI
HelloGov AI is a Miami-based startup at the forefront of enhancing government service interactions through innovative technology. Our mission is to simplify complex processes and provide a stress-free experience for users, utilizing AI to create a marketplace of trusted couriers.