Backend Engineer at Otter | Mountain View, CA

About Us At Otter, we are redefining the restaurant experience by integrating technology with culinary passion. As a leader in the digital restaurant space, we empower restaurateurs to thrive in online food delivery. Our innovative solutions are trusted by renowned names like Chick-fil-A, Ben & Jerry’s, KFC, and Eataly, helping them streamline operations, boost sales, and enhance customer satisfaction. Your Role Oversee the entire hardware lifecycle from conception to delivery across Otter’s diverse hardware portfolio, including POS systems, kiosks, kitchen displays, and lockers. Develop and maintain strategic vendor partnerships, shaping both short-term and long-term visions for hardware products. Ensure timely manufacturing and adherence to quality standards through comprehensive oversight of FATP processes and readiness protocols. Lead supply planning and optimization initiatives, conducting thorough analysis and facilitating alignment among stakeholders for all hardware products. Establish performance metrics and risk management systems that provide executive-level insights into supply chain efficiency and operational performance. Collaborate cross-functionally with Engineering, Product, Sales, Finance, Legal, Support, and Operations to translate business needs into actionable hardware plans and market readiness strategies. Act as the primary point of accountability for the hardware organization, ensuring efficient operations and scalability to support Otter’s growth ambitions.

About Us At Otter, we are revolutionizing the digital landscape for the food industry. As off-premise dining continues to surge, we equip restaurants with the essential tools to thrive amidst this complexity. Our mission is to help culinary operators simplify their processes, expand their reach, and provide memorable dining experiences for guests, no matter where they may be. Otter's platform serves food businesses of every scale, from beloved local eateries to expansive global chains. With our support, restaurants can concentrate on their passion: delivering delightful meals to their patrons. As they prosper, we are committed to making quality food more accessible, trustworthy, and affordable for all. Your Role As the Group Product Manager for our System of Record, you will spearhead the development of the definitive digital framework for the food industry. Your leadership will ensure the creation of the most comprehensive, precise, and timely source of information and workflows that empower restaurants and their partners. In this role, you will: Oversee and enhance the System of Record that governs vital restaurant entities such as Orders, Storefronts, and Menus. Develop platform features that facilitate smooth integrations with delivery platforms, POS systems, and various restaurant technology providers. Establish core data models, lifecycle processes, and business logic to guarantee accuracy, dependability, and uniformity within Otter’s ecosystem. Create developer-friendly tools – including APIs, SDKs, and integration monitoring – to ensure that both internal and external contributors can easily and securely build on the platform. Collaborate with engineering, design, operations, and go-to-market teams to deliver scalable and reliable solutions that meet the needs of both customer-facing products and internal workflows. Guide and mentor a team of Product Managers, setting clear objectives, fostering professional growth, and enhancing product excellence throughout the organization. Qualifications 8+ years of experience in product management, including a minimum of 3 years in a leadership role overseeing and developing Product Managers. A successful history of building and scaling platform or data products that demonstrate measurable reliability and significant business impact. A robust technical understanding of APIs, integrations, and data modeling; experience with data-intensive products or enterprise platforms is advantageous. A data-driven decision-maker with proficiency in SQL and analytical tools. Exceptional communication skills, able to clearly convey complex technical concepts to executives, engineers, and partners alike. Experience in restaurant technology and commerce is a plus.

Role Overview Otter.ai is looking for a Frontend Engineer to join the team in Mountain View, CA. This role focuses on building and improving user interfaces for Otter.ai’s transcription services. What You Will Do Design and implement intuitive, accessible web interfaces Work closely with teams across engineering, product, and design to deliver features Help shape the user experience for a product used to improve communication Location This position is based in Mountain View, CA.

Who We Are At Otter, we are passionate about transforming the restaurant industry through innovative technology. As a leader in online food delivery solutions, we empower restaurateurs to thrive in a digital landscape. Our commitment to enhancing the dining experience has earned the trust of thousands of restaurants globally, including renowned brands like Chick-fil-A, Ben & Jerry’s, and Eataly. Join us in our mission to simplify and streamline delivery operations for restaurants, ensuring they can focus on what they do best—creating unforgettable dining experiences. What You’ll Do As a pivotal member of our team, you will work on our Menu Platform, which serves as the backbone of menu management across various delivery channels and point-of-sale systems. Your contributions will directly impact the efficiency and effectiveness of operations for over 150,000 restaurants worldwide. Develop data-driven features that enhance dynamic menu operations. Engage in planning and strategy for internal tools and platforms. Design, implement, and rigorously test backend services using agile methodologies. Collaborate closely with cross-functional teams including engineering, product management, and customer support. Ensure high-quality code through meticulous writing, debugging, and maintenance across multiple projects. Architect scalable systems capable of handling large, distributed workloads. Enhance platform reliability, performance, and overall developer experience. Drive innovation and continuously explore new technologies.

About UsAt MAI, pronounced “my,” we are dedicated to revolutionizing advanced advertising technology. Our mission is to make cutting-edge marketing tools, once reserved for large corporations, accessible to businesses of all sizes. Through our innovative platform leveraging AI agents, we automate and enhance performance marketing, enabling small and mid-sized businesses to profitably scale their ad spend without relying on agencies or spending countless hours on manual campaign management.Founded by seasoned professionals from Google and Instacart, we have successfully secured $25 million in Seed funding led by Kleiner Perkins to accelerate our growth. This investment will help us expand our product and engineering teams to realize our vision of intelligent, autonomous marketing. Our AI agents have already demonstrated their effectiveness, assisting clients in achieving 40% more sales and managing millions in monthly Google Ads expenditures. We are experiencing a rapidly growing client waitlist.Why Join Us Now?As we venture into the uncharted territory of building infrastructure for autonomous, intelligent agents, you will not merely be writing code; you will be the architect of the environment where our AI agents thrive. You will have a significant impact across our entire stack—from the foundational data platforms that support our agents to the core frameworks that empower them to reason, and the scalable systems that deliver their intelligence to our customers. This is a unique opportunity to create a truly AI-native product and tackle challenges at the forefront of the industry.You will be a vital member of a small, focused team of fewer than ten engineers, with the opportunity to shape the future of our organization. We are in the early stages of forming three core teams:Product Engineering & InfrastructureAI Platform & FoundationAgent Application & QualityThis role offers you the chance to grow your skills as these teams develop, encouraging you to leverage your specializations while exploring new projects and learning from your peers.

About Contextual AI At Contextual AI, we are pioneering a transformation in the way AI Agents operate by tackling the most pressing challenge in AI: context. By providing the right context at the right moment, we enable enterprises to achieve the precision and scalability they need from AI. Our robust enterprise AI development platform bridges the gap between cutting-edge AI research and the practical needs of developers. Our comprehensive platform simplifies the process for AI developers to seamlessly ingest and query documents from enterprise data sources, integrating retrieval outcomes into their business workflows effortlessly. Founded by the trailblazers of Retrieval-Augmented Generation (RAG), the foundational technology that links foundational models to timely and relevant data, Contextual AI is backed by some of the most innovative venture capitalists in the industry. We are not merely a part of the enterprise AI revolution; we are at its forefront. Join us in creating a future where AI transcends mere question answering to genuinely transform businesses. Job Overview The Data Platform team within Contextual AI is integral to powering product development, applied research, and managing data-heavy workloads for our customers. This is a unique opportunity to influence the technical vision of the data engineering team, contributing to groundbreaking projects within a greenfield environment. What You’ll Do: Design and develop scalable services, APIs, and databases to efficiently handle the daily processing and ingestion of petabytes of data. Enhance state-of-the-art multimodal LLMs to maximize document understanding capabilities. Create and implement thorough evaluation pipelines for end-to-end agentic RAG workflows. Architect and construct streaming infrastructure and data orchestration systems, including vector databases. Collaborate with machine learning researchers to interpret state-of-the-art requirements for RAG systems, translating them into actionable service specifications. Engage directly with product managers and application engineers to gather customer requirements for end-to-end RAG systems, and convert these into viable technical solutions. Ensure seamless integration with machine learning models and pipelines, facilitating effective model deployment and management. Provide mentorship and guidance to junior team members, fostering a culture of knowledge sharing and professional development. What We’re Seeking: Education: A Bachelor’s degree in Computer Science, Software Engineering, or a related field. Experience: Minimum of 2 years of relevant experience in data engineering or a related field. Strong understanding of scalable data architectures and design principles. Proficiency in modern programming languages and frameworks. Experience with machine learning principles and practices is a plus.

Staff Full Stack Engineer - Integrations Platform Location: Mountain View, CA About Us At CloudKitchens and Otter, we are redefining the culinary landscape by creating the ultimate "Operating System" for the food industry. Our Integrations Platform Team plays a crucial role in uniting restaurants with the diverse array of delivery apps (such as UberEats and DoorDash) and Point of Sale systems (like Toast and Square). We recognize that a robust backend is ineffective if it isn’t user-friendly. Therefore, we are seeking a talented Staff Full Stack Engineer to lead the Merchant Onboarding & Connection Experience. In this role, you will develop intuitive interfaces and orchestration layers that empower non-technical restaurant owners to securely connect, configure, and monitor their essential business tools independently. Your Role You will serve as a vital link between our intricate backend synchronization engines and our customer base. Your task will be to design a "Self-Serve" architecture that streamlines the integration of third-party services. Design the Connection Wizard: Create and implement comprehensive full-stack workflows that assist merchants in navigating complex authentication processes (OAuth2, API Keys, Credential Vaults) across numerous platforms. Develop Connection Health Observability: Construct user-centric dashboards that make the invisible visible. You will build real-time interfaces that elucidate why a menu synchronization failed or whether their POS is operational, translating complex backend error logs into easily understandable status indicators. Simplify Configuration Management: Develop dynamic, data-driven interfaces that automatically cater to the specific configuration needs of each new integration partner, eliminating the necessity for frontend code modifications for every vendor. Lead the Self-Serve Initiative: Transition the company from a manual, support-ticket-driven onboarding process to a fully automated, product-led experience. Technical Challenges You Will Overcome Resumable Workflow State: Menu publishing on a delivery platform is not a straightforward process; it requires validating numerous items, uploading images, and obtaining partner acknowledgment. You will need to architect a user interface that allows users to initiate a significant update, encounter a validation error, close their browser, and later return to rectify that specific error and resume the process.

Join Our TeamWe are seeking a Senior Data Engineer to become an integral part of our Data Platform team at Otter.ai. In this pivotal role, you will construct the essential data infrastructure that fuels analytics, experimentation, and decision-making across our organization. Your expertise will guide the design and ownership of foundational data models, pipelines, and platforms, enabling self-serve analytics and delivering trustworthy insights at scale.As a technical thought leader, you will collaborate closely with teams in Growth, Product, Sales, Marketing, Data Insights, and Engineering, helping them derive meaningful value from data. This is a high-impact role within a dynamic company, allowing you to influence how data is collected, modeled, and utilized to propel our business forward.Your ContributionsConstruct and manage foundational data models that facilitate self-serve analytics and critical business metrics.Design, operate, and enhance robust data pipelines and platforms.Collaborate with stakeholders to convert business requirements into reliable data products.Establish standards for data collection and logging across production systems.Promote best practices for data modeling, quality, and governance.Implement data quality checks, statistical validation, and anomaly detection processes.Provide technical leadership that enhances data reliability and literacy across teams.

Who We AreGatik is at the forefront of transforming B2B supply chains through our innovative autonomous middle-mile logistics solutions. Our autonomous transportation-as-a-service (ATaaS) is designed to ensure safe and reliable deliveries while significantly reducing congestion in freight movement. We focus on short-haul logistics for Fortune 500 retailers and proudly launched the world’s first completely driverless commercial transportation service with Walmart in 2021. Our Class 3-7 autonomous trucks are actively operating in major markets such as Texas, Arkansas, and Ontario, Canada, driving significant advancements in freight transportation.Utilizing our proprietary Level 4 autonomous technology, Gatik Carrier™, we effectively transport freight between pick-up and drop-off points in both highway and urban settings. Gatik Carrier™ embodies a comprehensive solution that integrates cutting-edge software and hardware, enabling seamless integration into our customers' logistics operations.About the RoleWe are on the lookout for a Senior AI Infrastructure Engineer to architect, develop, and enhance our high-performance AI platform that drives our autonomous driving models. While our research team focuses on perception, planning, and world modeling, your expertise will be critical in establishing the robust infrastructure that supports distributed training, experiment tracking, and efficient model deployment. You will play an essential role in bridging the divide between research and production, ensuring our AI systems are scalable, resilient, and optimized for performance.This position requires onsite presence at our Mountain View, CA office, five days a week!

About Us At Otter, we are revolutionizing the digital infrastructure that enhances the way food is served. In a rapidly changing market where off-premise dining is on the rise, we empower restaurants to simplify complexities, expand their businesses, and provide exceptional experiences to all guests, regardless of location. Our platform supports food businesses of varying scales, from local favorites to expansive regional and global chains. With Otter, restaurants can concentrate on their core passion: delivering outstanding cuisine to their patrons. As they prosper, we are committed to making quality food more accessible, dependable, and affordable for everyone. Your Role As the Product Manager for the Product Platform, you will take ownership of the essential components and services that underpin Otter’s operating system—the foundation that all product teams build upon. Your responsibilities will include: Strategizing the roadmap for user identity and access management, enhancing authentication, roles and permissions, SSO, and enterprise-level security. Expanding customer communication channels across SMS, email, and notifications, ensuring reliability, redundancy, and actionable analytics for both diner-facing and operator-facing processes. Leading enhancements to Otter’s platform experience, including navigation, shared UI components, shell performance, and API reliability. Developing and refining internal support tools, including agent workflows, AI-driven support, customer satisfaction feedback collection, and logging. Collaborating with engineering, design, and security teams to deliver efficient, reliable, and reusable platform services that accelerate the development efforts of all Otter’s product teams. Qualifications A minimum of 5 years of product management experience or its equivalent. Demonstrated success in delivering and scaling platform or shared services that cater to multiple products and teams. Strong technical proficiency in APIs, authentication/SSO, permissions, and distributed systems; capable of engaging deeply with engineering teams. Data-driven decision maker with expertise in SQL and analytics tools. Exceptional written and verbal communication skills; adept at presenting technical concepts to executive and cross-functional audiences. Why Join Us? Thriving Market: Focus on a $80 billion industry projected to exceed $500 billion by 2030 in the US. Transformative Impact: Play a vital role in reshaping the operations of restaurants in both online and offline sectors.

Join our dynamic team at Commure as a Senior Flutter Engineer, where you will be at the forefront of developing innovative solutions in the realm of Ambient AI. In this role, you'll leverage your expertise in Flutter to create user-friendly applications that enhance our platform's functionality and user experience.

Join Our Team as an AI Research Engineer!At Creatify, we are at the forefront of revolutionizing the advertising landscape through cutting-edge AI technology. Our innovative platform serves as the world's first end-to-end AI advertising agent, automating every stage of the video ad lifecycle—from crafting scripts and generating engaging avatar-led videos to optimizing and publishing across major platforms like Meta, TikTok, and YouTube.In just a year and a half, we have achieved remarkable growth, surpassing $10 million in ARR and supporting over 1.5 million users across more than 10,000 teams. Esteemed brands such as Alibaba, HubSpot, Binance, NewsBreak, and Zumper trust Creatify for delivering personalized and high-performing video advertisements in record time.With $24 million in funding from prominent Silicon Valley investors, including WndrCo, Kindred Ventures, and Comcast Ventures, we are excited to continue our journey of innovation and excellence in the advertising sector. Our work has garnered attention from leading media outlets like Fast Company, TechCrunch, and Bloomberg TV.We are based in Mountain View, California, and our team consists of dedicated AI researchers, engineers, and advertising experts. We invite you to be part of this transformative journey in the advertising industry through AI.

At Databricks, we are dedicated to empowering data teams to tackle the world's most challenging problems—from revolutionizing transportation to accelerating medical breakthroughs. Our mission is realized by providing the world’s premier data and AI infrastructure platform, enabling customers to harness deep data insights for business enhancement. Our Search technologies are integral to this mission, facilitating keyword retrieval, semantic similarity through vector embeddings, and hybrid solutions that blend both methods. These capabilities enable users to discover and comprehend information across vast, intricate datasets, powering applications such as Retrieval Augmented Generation (RAG), AI assistants, recommendation systems, enterprise knowledge management, in-product search, and data exploration. As a Senior Engineering Manager for Search, you will be pivotal in designing and scaling our next-gen Search product, which includes Vector Search, Keyword Search, and Search Quality. You will lead the development of a robust, high-performance, cost-effective, and developer-friendly Search stack, equipping customers to create AI applications with precision, speed, and scalability. In addition to hands-on contributions, you will help define the long-term vision, mentor senior engineers, collaborate across teams, and spearhead strategic initiatives that enhance the technical and business impact of Search at Databricks.

P-57 At Databricks, we are passionate about empowering data teams to tackle the world's most challenging problems. Our mission is to create and operate the premier data and AI infrastructure platform, allowing our clients to concentrate on the high-value challenges central to their objectives. Founded in 2013 by the original creators of Apache Spark, Databricks has expanded from a small office in Berkeley, California, to a global powerhouse with over 1,000 dedicated employees. Thousands of organizations, from small startups to Fortune 100 companies, rely on Databricks for their critical workloads, establishing us as one of the fastest-growing SaaS companies globally. Our engineering teams are committed to developing highly technical products that meet significant needs in the industry. We continuously push the limits of data and AI technology while ensuring resilience, security, and scalability—key factors in ensuring our customers' success on our platform. We manage one of the largest software platforms in existence, comprising millions of virtual machines that generate terabytes of logs and process exabytes of data daily. At this scale, we frequently encounter cloud hardware, network, and operating system issues, necessitating that our software effectively shields our customers from such challenges. As a Data Scientist on the Data Team, you will play a crucial role in fostering a data-driven culture at Databricks by working on the company's top priorities. The Data Team also acts as an internal customer, utilizing Databricks to shape the future direction of our products. Your Impact: Analysis at the speed of thought: Enhance decision-making capabilities by developing robust data science tools for business leaders, analysts, and fellow data scientists. Extend capabilities of Databricks: Collaborate closely with the Data Platform and Product Engineering teams to integrate data science tools with existing offerings and the core product. Strategic business insights: Spearhead insight generation for key company priorities and essential engineering initiatives focusing on reliability and efficiency. Gather evolving requirements, define project OKRs and milestones, and communicate progress and results to both technical and non-technical stakeholders. Mentor and guide junior data scientists on the team regarding project planning, technical decisions, and reviews of code and documentation. Represent the data science discipline across the organization, advocating for a more data-driven approach. Act as a representative for Databricks at academic and industry events.

Waymo is at the forefront of autonomous driving technology, dedicated to becoming the world's most trusted driver. Originating from the Google Self-Driving Car Project in 2009, we have committed ourselves to developing the Waymo Driver—The World’s Most Experienced Driver™—which enhances mobility access while significantly reducing traffic-related fatalities. Our Waymo Driver powers a fully autonomous ride-hail service and is versatile enough to be implemented across various vehicle platforms and applications. With over ten million rider-only trips completed and the experience of driving over 100 million miles on public roads, our technology stands out as a leader in the industry.Your Role:Build and sustain a robust data processing platform utilized by both onboard and offboard teams for extracting insights from vast amounts of driving logs and simulation data.Design and implement a low-latency streaming data processing system to facilitate real-time discovery of essential driving events.Enhance the reliability, scalability, and efficiency of our signal generation infrastructure by establishing service level objectives (SLOs) and minimizing operational overhead for large-scale data processing tasks.Foster collaboration with cross-functional teams in Perception, Planning, and Data Science to transition legacy systems to modern frameworks and support emerging analytical needs.

Moveworks, a part of ServiceNow based in Mountain View, is looking for a Senior Data Scientist. This position focuses on using advanced analytics to guide decision-making and enhance product features. Collaboration is central, as the Senior Data Scientist works with multiple teams to identify opportunities and shape solutions that use AI to transform customer service. Key responsibilities Analyze complex datasets to inform business and product strategies Partner with engineering, product, and other groups to address challenges and drive improvements Create new methods to strengthen AI-powered support tools Support ongoing initiatives to advance customer service through artificial intelligence Role overview This role centers on both technical analysis and cross-functional teamwork. The Senior Data Scientist will play a part in shaping how AI is used to improve customer experiences at Moveworks and ServiceNow.

P-97 At Databricks, we are dedicated to empowering data teams to tackle the most significant challenges facing the world today. We achieve this by creating and managing the premier data and AI infrastructure platform, enabling our clients to harness profound data insights to enhance their operations. Our commitment to innovation drives us to constantly explore the edges of data and AI technology while maintaining the resilience, security, and scalability essential for our customers to thrive on our platform. With one of the largest software platforms globally, our infrastructure comprises millions of virtual machines, producing terabytes of logs and processing exabytes of data daily. Given our scale, we routinely encounter faults in cloud hardware, networks, and operating systems, and our software must adeptly shield our clients from these issues. In the role of Performance Engineer, you will collaborate extensively with various teams across the organization to assess the performance of products and features. You will identify performance bottlenecks and partner with engineers to address performance and scalability challenges. This includes establishing performance targets for different software releases, guiding teams in developing performance benchmarks, conducting competitive benchmark analyses for various Databricks products, and performing in-depth analyses to diagnose and rectify performance issues.

Join Our Mission:At Drivemode, we are committed to transforming the driving experience through innovative technology. Our vision is to create vehicles that are significantly smarter, safer, and more connected. Since becoming Honda's first startup acquisition in 2019, we have expanded our mission to pioneer the future of electric vehicles (BEV) for millions globally. Why Choose Drivemode:Embrace the dynamic startup culture at Drivemode, where impactful work meets competitive compensation and exceptional benefits. By joining our team, you will be part of a critical mission that reshapes how individuals interact with vehicles while addressing pressing business and environmental challenges. This is a unique opportunity to lead innovation and contribute to Honda's success in the electric vehicle sector. About the Role:We are in search of a passionate and experienced Senior Data Analyst to join our expanding team at Drivemode, a Honda subsidiary. In this vital position, you will analyze extensive datasets to extract meaningful insights, driving product decisions, enhancing operational efficiency, and improving user experiences across our mobile applications and in-car infotainment systems. You will work closely with product managers, engineers, designers, and other stakeholders to convert complex business challenges into actionable, data-informed solutions, positioning Honda at the forefront of electric and software-defined vehicle innovation.

The OpportunityAre you a seasoned Senior Software Engineer specializing in Backend Infrastructure eager to drive significant advancements at the confluence of scalable web services and innovative AI technologies? Otter.ai is on the lookout for a skilled engineer to spearhead the creation, deployment, and management of web services and infrastructure that empower our AI-driven products and initiatives. In our vibrant engineering team, you will work hand in hand with AI researchers, product managers, and technology experts to deliver transformative solutions that enhance the experiences of professional end-users and enterprise clients across various sectors.Your ImpactUtilize your extensive expertise in Python to develop and refine backend systems that integrate seamlessly with machine learning and AI-driven functionalities.Design and implement robust business logic using web frameworks such as Django, ensuring compatibility with AI components and integration with MySQL.Architect scalable solutions using technologies like Nginx, Kafka, MySQL, Cassandra, Redis, and big data platforms to facilitate sophisticated AI models and workflows.Write reusable, efficient, and maintainable code that forms the backbone of our high-performance web services and supports real-time AI analytics.Collaborate closely with AI teams to enhance data pipelines, optimize model deployment, and ensure backend systems effectively support AI-based product features.Effectively communicate with stakeholders across various teams, articulating technical strategies related to AI-enabled infrastructure.