Backend Engineer at Otter | Mountain View, CA

Who We Are At Otter, we are passionate about transforming the restaurant industry through innovative technology. As a leader in online food delivery solutions, we empower restaurateurs to thrive in a digital landscape. Our commitment to enhancing the dining experience has earned the trust of thousands of restaurants globally, including renowned brands like Chick-fil-A, Ben & Jerry’s, and Eataly. Join us in our mission to simplify and streamline delivery operations for restaurants, ensuring they can focus on what they do best—creating unforgettable dining experiences. What You’ll Do As a pivotal member of our team, you will work on our Menu Platform, which serves as the backbone of menu management across various delivery channels and point-of-sale systems. Your contributions will directly impact the efficiency and effectiveness of operations for over 150,000 restaurants worldwide. Develop data-driven features that enhance dynamic menu operations. Engage in planning and strategy for internal tools and platforms. Design, implement, and rigorously test backend services using agile methodologies. Collaborate closely with cross-functional teams including engineering, product management, and customer support. Ensure high-quality code through meticulous writing, debugging, and maintenance across multiple projects. Architect scalable systems capable of handling large, distributed workloads. Enhance platform reliability, performance, and overall developer experience. Drive innovation and continuously explore new technologies.

About Us At Otter, we are driven by a passion for food, people, and creating unforgettable experiences in the restaurant industry. As digital restaurateurs, we understand that embracing technology is essential to thrive in today's competitive landscape. Our mission is to empower restaurants globally to excel in online food delivery. Trusted by thousands of eateries—from cherished local establishments to prominent brands like Chick-fil-A, Ben & Jerry’s, KFC, and Eataly—Otter provides a robust platform that enhances delivery business performance. Our solutions are designed to boost sales, minimize order errors, and streamline delivery operations. Your Role As a Backend Software Engineer focusing on our Menu Platform, you will play a crucial role in developing a high-impact, scalable solution that serves as the backbone of menu management for our clients. Your responsibilities will include: Developing data-driven features that support dynamic menu operations. Contributing to planning and strategy for internal tools and platforms. Designing, implementing, and testing backend services while adhering to agile methodologies. Collaborating across teams including engineering, product, and support. Writing, debugging, and maintaining high-quality code across various projects. Architecting scalable systems to manage large and distributed workloads. Enhancing platform reliability, performance, and developer experience. Fostering innovation and continuously exploring new technologies.

Staff Full Stack Engineer - Integrations Platform Location: Mountain View, CA About Us At CloudKitchens and Otter, we are redefining the culinary landscape by creating the ultimate "Operating System" for the food industry. Our Integrations Platform Team plays a crucial role in uniting restaurants with the diverse array of delivery apps (such as UberEats and DoorDash) and Point of Sale systems (like Toast and Square). We recognize that a robust backend is ineffective if it isn’t user-friendly. Therefore, we are seeking a talented Staff Full Stack Engineer to lead the Merchant Onboarding & Connection Experience. In this role, you will develop intuitive interfaces and orchestration layers that empower non-technical restaurant owners to securely connect, configure, and monitor their essential business tools independently. Your Role You will serve as a vital link between our intricate backend synchronization engines and our customer base. Your task will be to design a "Self-Serve" architecture that streamlines the integration of third-party services. Design the Connection Wizard: Create and implement comprehensive full-stack workflows that assist merchants in navigating complex authentication processes (OAuth2, API Keys, Credential Vaults) across numerous platforms. Develop Connection Health Observability: Construct user-centric dashboards that make the invisible visible. You will build real-time interfaces that elucidate why a menu synchronization failed or whether their POS is operational, translating complex backend error logs into easily understandable status indicators. Simplify Configuration Management: Develop dynamic, data-driven interfaces that automatically cater to the specific configuration needs of each new integration partner, eliminating the necessity for frontend code modifications for every vendor. Lead the Self-Serve Initiative: Transition the company from a manual, support-ticket-driven onboarding process to a fully automated, product-led experience. Technical Challenges You Will Overcome Resumable Workflow State: Menu publishing on a delivery platform is not a straightforward process; it requires validating numerous items, uploading images, and obtaining partner acknowledgment. You will need to architect a user interface that allows users to initiate a significant update, encounter a validation error, close their browser, and later return to rectify that specific error and resume the process.

About Us At Otter, we are redefining the restaurant experience by integrating technology with culinary passion. As a leader in the digital restaurant space, we empower restaurateurs to thrive in online food delivery. Our innovative solutions are trusted by renowned names like Chick-fil-A, Ben & Jerry’s, KFC, and Eataly, helping them streamline operations, boost sales, and enhance customer satisfaction. Your Role Oversee the entire hardware lifecycle from conception to delivery across Otter’s diverse hardware portfolio, including POS systems, kiosks, kitchen displays, and lockers. Develop and maintain strategic vendor partnerships, shaping both short-term and long-term visions for hardware products. Ensure timely manufacturing and adherence to quality standards through comprehensive oversight of FATP processes and readiness protocols. Lead supply planning and optimization initiatives, conducting thorough analysis and facilitating alignment among stakeholders for all hardware products. Establish performance metrics and risk management systems that provide executive-level insights into supply chain efficiency and operational performance. Collaborate cross-functionally with Engineering, Product, Sales, Finance, Legal, Support, and Operations to translate business needs into actionable hardware plans and market readiness strategies. Act as the primary point of accountability for the hardware organization, ensuring efficient operations and scalability to support Otter’s growth ambitions.

About Us At Otter, we are revolutionizing the digital landscape for the food industry. As off-premise dining continues to surge, we equip restaurants with the essential tools to thrive amidst this complexity. Our mission is to help culinary operators simplify their processes, expand their reach, and provide memorable dining experiences for guests, no matter where they may be. Otter's platform serves food businesses of every scale, from beloved local eateries to expansive global chains. With our support, restaurants can concentrate on their passion: delivering delightful meals to their patrons. As they prosper, we are committed to making quality food more accessible, trustworthy, and affordable for all. Your Role As the Group Product Manager for our System of Record, you will spearhead the development of the definitive digital framework for the food industry. Your leadership will ensure the creation of the most comprehensive, precise, and timely source of information and workflows that empower restaurants and their partners. In this role, you will: Oversee and enhance the System of Record that governs vital restaurant entities such as Orders, Storefronts, and Menus. Develop platform features that facilitate smooth integrations with delivery platforms, POS systems, and various restaurant technology providers. Establish core data models, lifecycle processes, and business logic to guarantee accuracy, dependability, and uniformity within Otter’s ecosystem. Create developer-friendly tools – including APIs, SDKs, and integration monitoring – to ensure that both internal and external contributors can easily and securely build on the platform. Collaborate with engineering, design, operations, and go-to-market teams to deliver scalable and reliable solutions that meet the needs of both customer-facing products and internal workflows. Guide and mentor a team of Product Managers, setting clear objectives, fostering professional growth, and enhancing product excellence throughout the organization. Qualifications 8+ years of experience in product management, including a minimum of 3 years in a leadership role overseeing and developing Product Managers. A successful history of building and scaling platform or data products that demonstrate measurable reliability and significant business impact. A robust technical understanding of APIs, integrations, and data modeling; experience with data-intensive products or enterprise platforms is advantageous. A data-driven decision-maker with proficiency in SQL and analytical tools. Exceptional communication skills, able to clearly convey complex technical concepts to executives, engineers, and partners alike. Experience in restaurant technology and commerce is a plus.

Join Moveworks as a Staff Software Engineer and play a pivotal role in enhancing our Core Platform. You will collaborate closely with cross-functional teams to design, develop, and implement innovative software solutions that drive efficiency and improve user experiences.

About Us At Otter, we are revolutionizing the digital infrastructure that enhances the way food is served. In a rapidly changing market where off-premise dining is on the rise, we empower restaurants to simplify complexities, expand their businesses, and provide exceptional experiences to all guests, regardless of location. Our platform supports food businesses of varying scales, from local favorites to expansive regional and global chains. With Otter, restaurants can concentrate on their core passion: delivering outstanding cuisine to their patrons. As they prosper, we are committed to making quality food more accessible, dependable, and affordable for everyone. Your Role As the Product Manager for the Product Platform, you will take ownership of the essential components and services that underpin Otter’s operating system—the foundation that all product teams build upon. Your responsibilities will include: Strategizing the roadmap for user identity and access management, enhancing authentication, roles and permissions, SSO, and enterprise-level security. Expanding customer communication channels across SMS, email, and notifications, ensuring reliability, redundancy, and actionable analytics for both diner-facing and operator-facing processes. Leading enhancements to Otter’s platform experience, including navigation, shared UI components, shell performance, and API reliability. Developing and refining internal support tools, including agent workflows, AI-driven support, customer satisfaction feedback collection, and logging. Collaborating with engineering, design, and security teams to deliver efficient, reliable, and reusable platform services that accelerate the development efforts of all Otter’s product teams. Qualifications A minimum of 5 years of product management experience or its equivalent. Demonstrated success in delivering and scaling platform or shared services that cater to multiple products and teams. Strong technical proficiency in APIs, authentication/SSO, permissions, and distributed systems; capable of engaging deeply with engineering teams. Data-driven decision maker with expertise in SQL and analytics tools. Exceptional written and verbal communication skills; adept at presenting technical concepts to executive and cross-functional audiences. Why Join Us? Thriving Market: Focus on a $80 billion industry projected to exceed $500 billion by 2030 in the US. Transformative Impact: Play a vital role in reshaping the operations of restaurants in both online and offline sectors.

Role Overview Otter.ai is looking for a Frontend Engineer to join the team in Mountain View, CA. This role focuses on building and improving user interfaces for Otter.ai’s transcription services. What You Will Do Design and implement intuitive, accessible web interfaces Work closely with teams across engineering, product, and design to deliver features Help shape the user experience for a product used to improve communication Location This position is based in Mountain View, CA.

At Databricks, we are dedicated to empowering data teams to tackle some of the most significant challenges in the world—from realizing the next mode of transportation to accelerating medical innovations. Our mission is to build and operate the premier data and AI infrastructure platform, enabling our customers to harness deep data insights for business enhancement. Our engineering teams create technical products that address real-world needs. We continually push the limits of data and AI technology while ensuring the security and scalability essential for our customers' success on our platform. We manage one of the largest-scale software platforms, operating millions of virtual machines that generate terabytes of logs and process exabytes of data daily. Our software is designed to seamlessly shield our customers from cloud hardware, network, and operating system faults. As a member of the Observability team, you will craft observability solutions that deliver insights into the health and performance of our products and infrastructure.

Join Waymo as a Senior Staff Software Engineer specializing in TLM (Traffic Light Management). In this crucial role, you will lead the design and development of innovative software solutions that enhance our autonomous vehicle systems. Your expertise will contribute significantly to improving traffic management systems and ensuring seamless operations for our fleet.

Join Our Innovative Team and Help Shape the Future of Technology!Are you eager to tackle an exhilarating challenge in the development and maintenance of advanced infrastructure? At Kognitos, we're on the lookout for enthusiastic engineers like you to enhance our team and create a lasting impact.As a Staff Software Engineer, your key responsibilities will include:Building and sustaining our infrastructure leveraging Python and AWS Serverless technologies.Working collaboratively with cross-functional teams to design and deploy scalable, robust systems, including microservices and cloud-based architectures.Guaranteeing the reliability, scalability, and performance of our backend systems through proactive monitoring and optimization.Designing and managing database schemas and queries to support application features.Developing unit and integration tests to uphold code quality and reliability.Continuously refining our software development processes by integrating best practices and contemporary methodologies such as Agile, DevOps, and CI/CD.Diagnosing and resolving production issues to minimize downtime and ensure seamless operations.Engaging in architectural discussions and contributing to the formulation of technical solutions and best practices.Keeping abreast of the latest technologies and trends in software development to propose enhancements to our technology stack.

Join Databricks as a Staff Software Engineer focused on Backend development, where you'll play a crucial role in enabling data teams to tackle some of the world's most challenging problems, ranging from security threat detection to cancer drug development. Our mission is to build and operate the world's leading data and AI infrastructure platform, allowing our customers to concentrate on the high-value challenges central to their missions.Founded in 2013 by the original creators of Apache Spark, Databricks has rapidly expanded from a small office in Berkeley, California, to a global powerhouse with over 1,000 employees. Our platform is trusted by thousands of organizations, from startups to Fortune 100 companies, making us one of the fastest-growing SaaS companies worldwide.As part of our engineering team, you'll develop and maintain highly technical products that address significant real-world needs. We constantly push the limits of data and AI technology while ensuring the resilience, security, and scalability essential for our customers' success.Our software operates at an impressive scale, managing millions of virtual machines and processing exabytes of data daily. We frequently encounter cloud hardware, network, and operating system faults, and it is vital that our software effectively shields customers from these issues.As a Backend Software Engineer, you'll collaborate closely with your team and product management to prioritize, design, implement, test, and operate micro-services for the Databricks platform. Your responsibilities will include writing software in Scala/Java, building data pipelines using Apache Spark and Apache Kafka, integrating third-party applications, and interacting with cloud APIs such as AWS and Azure.Possible teams you could join include:Data Science and Machine Learning Infrastructure: Develop services and infrastructure that blend machine learning and distributed systems, empowering collaborative workspaces, notebooks, IDE integrations, and project management tools.Compute Fabric: Create resource management infrastructure that supports big data and machine learning workloads in a robust, flexible, secure, and cloud-agnostic manner, managing millions of virtual machines.

Harness is at the forefront of revolutionizing software delivery with its cutting-edge AI Software Delivery Platform, founded by visionary technologist Jyoti Bansal, the mastermind behind AppDynamics, which was acquired by Cisco for a staggering $3.7 billion. With approximately $570 million in raised funding and a valuation of $5.5 billion, we are supported by premier investors such as Goldman Sachs, Menlo Ventures, IVP, and Citi Ventures. In an era where AI is expediting code development, the critical challenges now lie in phases post-coding, including testing, deployments, application security, reliability, compliance, and cost optimization. Harness is committed to addressing these challenges by integrating AI and automation into the software delivery lifecycle, empowering teams to deliver software more efficiently while upholding security and governance throughout.Our platform, driven by Harness AI and the Software Delivery Knowledge Graph, employs intelligent automation and deep context across the software delivery lifecycle, ensuring governance and policy-driven controls are seamlessly integrated.Over the past year, Harness has facilitated over 185 million deployments, 82 million builds, 18 trillion flag evaluations, 8 million security scans, 9.1 billion optimized tests, and 3 trillion protected API calls, managing an impressive $2.8 billion in cloud expenditure. Our clients, including renowned names like United Airlines, Morningstar, and Choice Hotels, have experienced accelerated release times by up to 75%, reduced cloud expenses by as much as 60%, and achieved a tenfold increase in DevOps efficiency.With a global workforce spanning 14 offices across 25 countries, Harness is shaping the future of AI-driven software delivery. Join us and contribute to our mission!Position SummaryThe Harness Supply Chain Security (SCS) module safeguards each phase of the software delivery lifecycle by securing builds, artifacts, and dependencies from inception to deployment. It offers comprehensive visibility, policy enforcement, and real-time risk detection, enabling engineering teams to ensure software integrity, prevent tampering, and comply with evolving supply chain security regulations. As part of this dynamic team, you will work on a rapidly growing product that integrates seamlessly with the broader Harness platform, unifying software delivery and developer tools into one cohesive experience. This is a high-impact role addressing pressing challenges faced by modern DevOps and platform engineering teams.

Moveworks seeks a Software Engineer to join its team in Mountain View, CA. The position focuses on improving user experiences and supporting day-to-day business operations. Role overview This engineer will collaborate with colleagues from various backgrounds to design and build new technical solutions. The work centers on creating tools and features that help streamline business processes. What you will do Work closely with other engineers and professionals to develop new products and features Contribute to projects that improve the efficiency and effectiveness of business operations Use modern technologies to address practical challenges Location This position is based in Mountain View, CA.

About UsAt Aurora Innovation, we are dedicated to revolutionizing the transportation industry by harnessing the power of self-driving technology. Our mission is to make this technology accessible, safe, and efficient for everyone.The Aurora Driver will usher in a new era of mobility and logistics, contributing to a safer and more efficient future.Joining Aurora means collaborating with a team of passionate and intelligent individuals to tackle complex challenges head-on while continuously honing your expertise. For the latest updates, visit aurora.tech or follow us on LinkedIn.We are on the lookout for a Staff Software Engineer to join our calibration team. This team is pivotal in ensuring that all vehicle sensors are correctly aligned to support advanced autonomy functions. Our software solutions span from low-level intrinsic models for our proprietary FMCW lidar to sophisticated continuous and online calibration methodologies.In this position, you will:Lead the technical direction for the development and management of online calibration and state estimation systems that guarantee high-level autonomy.Create and implement algorithms that efficiently process sensor data in real-time.Design high-performance software solutions to facilitate continuous, real-time calibration while trucks operate in the field.

About UsAt Aurora, our mission is to safely and swiftly deliver the advantages of self-driving technology to a broad audience.Explore the Aurora Driver—a groundbreaking initiative set to revolutionize mobility and logistics, ensuring a safer, more efficient, and inclusive future for everyone.Joining Aurora means tackling intricate challenges alongside passionate and intelligent professionals, allowing you to grow as an expert while broadening your skill set. For the latest updates from Aurora, visit aurora.tech or follow us on LinkedIn.At Aurora, we value diverse talent ready to contribute to a transformative transportation ecosystem that enhances road safety, ensures timely delivery of essential goods, and makes mobility more efficient and accessible for all. We are currently seeking a Staff Software Engineer for our Autonomy Data: Continuous Learning team. The ideal candidate will possess a deep interest in our models and datasets, utilizing cutting-edge foundation models alongside Reinforcement Learning from Human Feedback (RLHF) techniques to enhance model performance through high-quality data and construct the datasets that drive the Aurora Driver.Key Responsibilities:Enhance dataset quality by implementing semi-automated evaluation mechanisms utilizing advanced models and RLHF techniques.Broaden our foundational model strategy for identifying intriguing events across millions of miles.Oversee model training and inference pipelines for all core autonomy models.Collaborate with cross-functional teams (product, program, operations, data science) to drive projects from conception to completion.

Waymo, a leading autonomous driving technology company, is dedicated to becoming the world's most trusted driver. Established in 2009 as the Google Self-Driving Car Project, Waymo has been at the forefront of developing the Waymo Driver—The World’s Most Experienced Driver™. Our mission is to enhance mobility access and save lives currently lost to traffic accidents. The Waymo Driver powers our fully autonomous ride-hailing service and is adaptable to various vehicle platforms and use cases. With over ten million rides provided and extensive experience driving more than 100 million miles on public roads, and tens of billions in simulation across over 15 U.S. states, we are committed to transforming transportation.At Waymo, we generate an extraordinary scale and complexity of data from billions of miles driven in simulations and millions on public roads. Central to our mission is the deep understanding of this data.Our world-class data analysis infrastructure is the cornerstone of our success. It is crucial for:Validating the safety and performance of the Waymo Driver.Accelerating research and development cycles across engineering, including Simulation, Onboard, and Machine Learning.Facilitating data-driven decision-making for our commercial operations and product strategies.Standardizing our progress measurement and performance comparisons across different contexts.Insights derived from our data platforms influence every aspect of our technology and business. We are in search of an extraordinary technical leader to drive the vision and architecture of these essential systems.

At Reliable Robotics, we are pioneering technology that enhances safety in aviation, aiming to save lives and transform the future of air transportation. Our automated aviation systems will facilitate a safer and more convenient way for goods—and eventually people—to traverse the globe. Our team is composed of dedicated engineers with diverse expertise in aerospace, robotics, and self-driving vehicles, all working together to bring this vision to life.As a Client Platform Engineer, you will play a pivotal role in our IT and Security team, contributing significantly to the evolution of Reliable Robotics' internal infrastructure and processes. Your responsibilities will involve building, deploying, and managing tools that enhance our operations. You will focus on automating existing systems to support standardization efforts, particularly concerning end-user facing endpoints.Key ResponsibilitiesIn this role, you will design and implement tools that cater to our internal business needs and uphold our standards. You will be engaged in creating and enhancing tools and their supporting infrastructures to elevate the daily experience of our users across the organization. This includes overseeing SaaS services, managing physical and cloud infrastructure to meet the requirements of various teams at Reliable Robotics. Additionally, you will identify opportunities for standardization and user experience improvement while training different teams, including IT/Security teams, to ensure redundancy when new tools are adopted.

Moveworks is looking for a DevOps Software Engineer in Mountain View, CA. This position centers on improving and maintaining cloud-based solutions for the team and clients. Role overview As a DevOps Software Engineer, collaboration with various teams will be part of daily work. The main focus is on automating processes, refining deployment pipelines, and supporting smooth integration of software components. What you will do Work with cross-functional groups to automate workflows and deployments Optimize the deployment pipeline for reliability and efficiency Help integrate software components to ensure stable releases Impact Expertise in DevOps practices will help maintain high service standards for clients and support ongoing improvements to cloud-based offerings.