About the job
About Morgan & Morgan
Morgan & Morgan stands as a strong advocate for individuals facing insurance companies, large corporations, and unsafe products. With attorneys across all 50 states and a team of over 6,000, the firm is committed to a clear mission: For the People.
Role Overview
The Bilingual Case Manager (English & Spanish) plays a key role in supporting attorneys and clients. Based in Bradenton, Florida, this position calls for strong organizational skills, attention to detail, and the ability to handle a varied caseload. Empathy and a client-centered approach are essential in this role.
Main Responsibilities
- Communicate daily with existing and potential clients by phone and in person.
- Request and track medical records from providers, maintaining contact with clients and healthcare professionals throughout treatment.
- Collect documents needed to support injury and liability claims.
- Coordinate with insurance carriers and healthcare providers to obtain records and account balances.
- Work alongside team members on case file management and support tasks.
- Keep case files organized and up to date.
- Present case summaries and interact with attorneys as required.
- Prepare detailed demands and gather supporting documentation for submission to carriers under attorney supervision.
- Manage case files from intake through closure, following attorney guidance.
- Handle other duties as assigned to support business needs.

