Bilingual Customer Service Agent (German & English) - 100% Remote

Sixt SEMadrid

Remote Full-time

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Experience Level

Entry Level

Qualifications

The ideal candidate will possess strong communication skills in both German and English, have a customer-centric mindset, and be able to work independently in a remote environment. Previous experience in customer service or a related field is preferred.

About the job

Sixt SE is looking for a Bilingual Customer Service Agent to support customers in both German and English. This position is fully remote and based in Madrid, offering flexibility to work from anywhere.

Role overview

This role centers on assisting customers with their questions and concerns. The main focus is to resolve issues efficiently and help ensure a positive experience for every customer who reaches out.

What you will do

Respond to customer inquiries in German and English
Address and resolve customer issues as they arise
Work to maintain a high standard of customer satisfaction

Requirements

Fluency in both German and English
Ability to work remotely
Strong communication skills

About Sixt SE

Sixt SE is a leading global provider of mobility services, known for our commitment to quality and customer satisfaction. With operations in over 100 countries, we pride ourselves on offering flexible and innovative solutions to meet the diverse needs of our customers.

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