About the job
Sixt SE is looking for a Bilingual Customer Service Agent fluent in German and English to join the team remotely from Barcelona. This role centers on helping customers with a variety of needs, using both languages to deliver clear and supportive assistance.
What you will do
- Respond to customer inquiries by phone, email, or chat in German and English
- Resolve issues and address concerns with patience and professionalism
- Ensure each customer receives timely and accurate information
Key skills
- Fluency in both German and English
- Strong communication and problem-solving skills
- Ability to work independently in a remote setting
This position offers the flexibility to work from home while connecting with customers from diverse backgrounds. The focus is on delivering a positive experience with every interaction.
