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Bilingual Customer Service Agent - German & English (Remote)

Sixt SEBarcelona
Remote Full-time

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Experience Level

Experience

Qualifications

To succeed in this role, you should possess:Fluency in both German and English (spoken and written)Excellent communication and interpersonal skillsStrong problem-solving abilitiesExperience in customer service is a plusFamiliarity with customer support software is advantageousA positive attitude and willingness to learn

About the job

Sixt SE is looking for a Bilingual Customer Service Agent fluent in German and English to join the team remotely from Barcelona. This role centers on helping customers with a variety of needs, using both languages to deliver clear and supportive assistance.

What you will do

  • Respond to customer inquiries by phone, email, or chat in German and English
  • Resolve issues and address concerns with patience and professionalism
  • Ensure each customer receives timely and accurate information

Key skills

  • Fluency in both German and English
  • Strong communication and problem-solving skills
  • Ability to work independently in a remote setting

This position offers the flexibility to work from home while connecting with customers from diverse backgrounds. The focus is on delivering a positive experience with every interaction.

About Sixt SE

Sixt SE is a leading global mobility service provider, offering innovative rental and leasing solutions. With a commitment to customer satisfaction and a passion for excellence, we strive to provide our clients with the best service possible. Our remote work culture fosters collaboration and flexibility, allowing you to thrive in your career.

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