JYSK Canada logoJYSK Canada logo

Bilingual Customer Service Representative (English and French)

JYSK CanadaCoquitlam
On-site Full-time

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Experience Level

Entry Level

Qualifications

Fluency in both English and French is required. Previous experience in customer service or a related field is preferred. Strong problem-solving skills and a customer-centric mindset. Excellent communication skills, both verbal and written. Ability to work in a fast-paced environment and manage multiple tasks efficiently.

About the job

JYSK Canada seeks a Bilingual Customer Service Representative for its Coquitlam location. This position plays a key part in supporting customers in both English and French, aiming to provide a welcoming and helpful experience for everyone who gets in touch.

What you will do

  • Respond to customer questions and concerns in English and French
  • Manage inquiries and resolve issues via phone, email, and chat
  • Make sure each customer feels listened to and assisted
  • Help strengthen customer loyalty through clear and supportive communication

Requirements

  • Fluency in English and French
  • Strong written and spoken communication abilities
  • Comfort working with customers through multiple channels

About JYSK Canada

JYSK Canada is a leading retailer specializing in home furnishings and decor. Our mission is to offer high-quality products at affordable prices while providing a welcoming and engaging shopping experience. With a commitment to customer satisfaction and community involvement, we strive to be a top choice for home essentials across Canada.

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