About the job
JYSK Canada seeks a Bilingual Customer Service Representative for its Coquitlam location. This position plays a key part in supporting customers in both English and French, aiming to provide a welcoming and helpful experience for everyone who gets in touch.
What you will do
- Respond to customer questions and concerns in English and French
- Manage inquiries and resolve issues via phone, email, and chat
- Make sure each customer feels listened to and assisted
- Help strengthen customer loyalty through clear and supportive communication
Requirements
- Fluency in English and French
- Strong written and spoken communication abilities
- Comfort working with customers through multiple channels
