About the job
Join Our Team as a Billing & Collection Specialist!
About Us:
At Tarro, we are dedicated to empowering small brick-and-mortar restaurants by alleviating their operational challenges. Our innovative multi-product ecosystem integrates AI-driven order processing, delivery solutions, payment technologies, and point-of-sale software to create seamless connections between restaurants and their customers. By combining advanced technology with human insight, we tackle the real-world issues faced by small business owners.
Our customer-first approach drives our success, as we believe that when our clients thrive, so do we. With the restaurant industry in the U. S. representing over a $1 trillion total addressable market, we aim to provide affordable technological solutions that were once exclusive to larger chains.
Having achieved consistent profitability for nearly a decade, Tarro has experienced a remarkable 5x revenue growth over the past three years. As of our last fundraising round in mid-2022, we were valued at $450 million and have since expanded significantly in customer acquisition, product innovation, and team growth. Thousands of devoted restaurants trust Tarro to support their journeys, serving nearly 20 million customers along the way. We are proud to be recognized as one of Built In’s top companies to work for in 2024.
To explore our culture, values, and how you can help small restaurants succeed, please visit us here!
Your Role:
We are looking for a native Mandarin speaker who possesses strong attention to detail, excellent organizational skills, and a client-focused mindset. If you are a quick learner ready to challenge the norm in pursuit of enhanced quality, efficiency, and accuracy, we invite you to become a part of our dynamic team. In the role of Billing and Collection Specialist, you will be crucial in ensuring a smooth invoicing and payments process for our clients. Your proactive engagement with clients and internal stakeholders will ensure prompt and precise processing of incoming payments. Collaborating closely with our accounting and other client-facing teams, you will help maintain financial records, resolve payment discrepancies, and deliver an exceptional client experience.
