Cash Operations Associate

NabisRochester, NY

On-site Full-time

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Experience Level

Experience

Qualifications

The ideal candidate will possess strong attention to detail, excellent organizational skills, and the ability to communicate effectively with various stakeholders. Experience in cash handling and knowledge of compliance standards in the cannabis industry will be advantageous.

About the job

About Nabis

Nabis stands as the leading licensed cannabis wholesale platform globally, distributing over $1 billion worth of cannabis products annually from a diverse array of brands to retailers across California, New York, and Nevada. Our mission is to empower individuals to explore cannabis by delivering choice, access, and innovation. Through our modern and scalable infrastructure, we are at the forefront of transforming the cannabis industry.

Supported by prominent investors such as Y Combinator, DoorDash Co-Founder Stanley Tang, NFL Hall of Famer Joe Montana, Gmail creator Paul Buchheit, and Twitch co-founder Justin Kan, Nabis is rapidly expanding its reach across the United States with aspirations of establishing the largest, most influential cannabis distribution network worldwide.

The Role

As a Cash Operations Associate, you will play a pivotal role in ensuring the integrity of our cash handling processes. This includes verifying and confirming delivery and payment evidence submitted by drivers, ensuring that all Cash on Demand (COD) and Must Pay Previous Balance (MPPB) orders are accurately documented, compliant with Standard Operating Procedures (SOP), and prepared for subsequent processing. Your contributions will be essential in maintaining payment accuracy, visibility, and audit readiness across all operational hubs.

Responsibilities

Payment Confirmation & Evidence Review

Examine delivery evidence from the previous day for all COD and MPPB orders to validate payment collection.
Ensure all required documentation is complete, including:

Signed delivery manifests
Signed METRC documents (where applicable)
Payment confirmation sheets
Check images or ACH confirmations

Capture payment evidence at the retailer location in line with SOP standards.
Confirm delivery completion and payment status within internal systems.
Supervise driver cash intake, payment bag verification, and chain-of-custody protocols.

Discrepancy Identification & Reporting

Identify any missing, incomplete, or incorrect payment evidence.
Document missing evidence or issues in the Driver Tracker Log.
Escalate unresolved issues to the Cash Operations Senior Associate with comprehensive documentation.
Provide notes and context to enhance visibility for Dispatch, Operations, and Accounting teams.

System & Process Support

About Nabis

Nabis is a trailblazer in the cannabis wholesale industry, dedicated to simplifying access to a wide variety of cannabis products while fostering innovation and choice for consumers and retailers alike. Our commitment to excellence and integrity has positioned us as a trusted partner in the evolving landscape of cannabis distribution.

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Cash Operations Associate

Experience Level

Qualifications

About the job

The Role

Responsibilities

Payment Confirmation & Evidence Review

Discrepancy Identification & Reporting

System & Process Support

About Nabis

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