Channel Solution Engineer

Join CSC Generation, a pioneering AI-native holding company that is revolutionizing omnichannel retail. We specialize in acquiring iconic brands and enhancing them through our cutting-edge Genesis operating platform. This platform integrates a robust Data Fabric, an advanced Automation Engine, proprietary tools, and shared services to modernize operational workflows, enrich customer experiences, and maximize profit margins. With over $1 billion in revenue from our diverse portfolio, which includes esteemed brands such as Sur La Table, Backcountry, and One Kings Lane, we serve as real-world innovation labs for the retail industry.Reporting to: VP, Performance Marketing Location: Toronto, ON (Hybrid preferred)

Join Opendoor as an AI Solutions Engineer specializing in Accounting to design and implement cutting-edge AI-driven solutions that enhance financial operations. You will work collaboratively with diverse teams, leveraging data science and machine learning to optimize our accounting processes.Your role will involve understanding user requirements, developing algorithms, and deploying models that drive efficiency and accuracy in accounting tasks. If you are passionate about AI and its applications in finance, we want to hear from you!

Wisedocs is a rapidly expanding AI platform revolutionizing the insurance claims analysis process. With approximately $20 million USD in funding, over 100 global team members, and more than 90 clients in North America and Australia, we're on a trajectory of doubling our revenue year over year.Founded by professionals who have intimately experienced the claims process, Wisedocs merges profound industry knowledge with cutting-edge AI trained on a wealth of over 100 million documents. Our platform transforms intricate medical records into straightforward, structured insights, all under the guidance of expert human oversight.Join our mission-driven team dedicated to creating intelligent products that simplify complexity, speed up decision-making, and deliver meaningful impacts when it matters most.Role OverviewWe are seeking a Senior Solutions Engineer to collaborate with customers, Sales, Product, and Services teams to architect and implement effective solutions for intricate enterprise scenarios.As we enhance our market presence, customer challenges are becoming increasingly complex and do not always align directly with our existing product capabilities. In this position, you will be tasked with crafting practical, high-impact solutions that integrate current offerings with potential innovations, playing a vital role in ensuring Wisedocs can adapt to complex customer requirements while maintaining scalability.This role is hands-on and collaborative, intertwining solution design, customer interaction, and cross-functional teamwork to guarantee successful outcomes. If you thrive on tackling real-world challenges, collaborating across teams, and transforming ambiguity into clear solutions, we would love to hear from you.Key ResponsibilitiesSolution Design & ExecutionConduct discovery sessions to comprehend customer workflows, constraints, and objectives.Create clear, practical solution strategies that leverage Wisedocs' capabilities.Transform ambiguous challenges into actionable solution frameworks.Ensure that proposed solutions deliver value to customers while remaining feasible for implementation.Customer EngagementLead solution-focused demonstrations, workshops, and proof-of-concept initiatives.Assist customers in understanding how Wisedocs integrates into their workflows and enhances outcomes.Build trust through a deep understanding of customer needs and use cases.Product CollaborationCollaborate with Product teams to provide grounded, actionable insights from customer interactions.Identify trends in enterprise use cases that inform product roadmap decisions.

Join Netomi as an Agentic Solution Engineer, where you will be at the forefront of driving innovative solutions that enhance customer experiences. In this role, you will be responsible for collaborating with cross-functional teams to design, implement, and optimize AI-driven solutions tailored to meet client needs. Your expertise will help shape the future of customer support automation, ensuring that our technology empowers businesses to operate more efficiently.

Join Netomi as a Senior Solution Engineer, where your expertise will play a vital role in shaping and delivering innovative solutions to our clients. You will engage with cross-functional teams to design, implement, and optimize our cutting-edge AI-driven products. We seek a dynamic professional who thrives in a fast-paced environment and is passionate about leveraging technology to enhance customer experiences.

Join our dynamic team at Feathery as a Full Stack Engineer specializing in Artificial Intelligence products. You'll be at the forefront of innovation, collaborating with talented professionals to create cutting-edge applications that shape the future of technology. This role offers a unique opportunity to work on both the front-end and back-end of our AI solutions, ensuring a seamless user experience and robust system performance.

OverviewThe Senior Solutions Engineer will be responsible for cultivating and managing technical relationships with potential sales prospects. This role focuses on promoting cutting-edge AI and machine learning operations and data infrastructure to a diverse audience, including C-level executives, individual contributors, and engineers.In collaboration with the sales team, you will provide technical support to customers, deliver engaging presentations, lead the design of integration architectures, and contribute to the development of new accounts.

Role overview AfterShip is looking for a Solutions Engineer based in Toronto. This position centers on helping clients implement and improve AfterShip’s shipping solutions. The role is well suited for those who like tackling technical problems and value creating positive customer experiences. What you will do Collaborate directly with clients to learn about their shipping and integration requirements Recommend and deliver solutions that align with each client’s business objectives Apply technical expertise to support clients during onboarding and as they continue using AfterShip Serve as a link between clients and internal development teams to facilitate smooth integrations Communicate clearly with both technical and non-technical stakeholders Requirements Comfortable discussing technical topics and troubleshooting issues Strong communication skills and a focus on client relationships Enjoys solving problems and supporting business success

Role overview Ontario Transit Group is hiring a GIS & AI Analytics Engineer based in Toronto. The position centers on using Geographic Information Systems (GIS) and Artificial Intelligence (AI) to enhance transportation solutions throughout the organization. What you will do Create analytical models and visualizations to inform data-driven decisions for transit operations. Contribute to digital delivery projects that aim to boost efficiency and improve the customer experience. Collaborate with teams from different disciplines to support technology adoption in transit planning and operations. Impact The work in this role supports the development of smarter, more efficient transit systems, helping to deliver better service for riders across Ontario.

Your Role in Transforming Global WorkAt Pebl, we empower organizations with our AI-driven Global Work Platform™, enabling seamless hiring, payroll, and employee management in over 185 countries. We alleviate complexities, mitigate risks, and eliminate bureaucratic hurdles, allowing businesses to scale confidently. With over a decade of expertise in compliance and local regulations, we help our clients grow rapidly while adhering to global standards.Your Impact Starts HereJoining Pebl means more than just a job; it’s about making a significant impact. Every individual contributes to our collective success, guided by our core values. Your efforts will directly influence our ability to compete and innovate in the global market.What We’re Looking For:We seek a talented Senior Software Engineer to enhance our Payroll Engineering team. In this pivotal role, you will be responsible for designing, developing, and scaling robust payroll solutions that are essential for customer engagement, retention, and acquisition. Collaborating closely with product managers, designers, and fellow engineers, you'll tackle challenging problems and deliver impactful features. You will take ownership of your work, prioritize code quality, and strike a balance between rapid development and long-term sustainability.Your Responsibilities:Collaborate with cross-functional teams to develop and deliver scalable, high-quality software solutions.Design, implement, and maintain applications and services utilizing TypeScript, Postgres, and AWS in a serverless architecture.Enhance existing systems and processes to optimize customer acquisition and retention strategies.Set an example by writing clean, maintainable code while also mentoring junior engineers and promoting a culture of learning.Participate in technical discussions, design reviews, and code reviews to uphold high engineering standards.Identify and troubleshoot complex issues in production environments.Keep abreast of emerging technologies and industry best practices to drive continuous improvement.

Join Affinity as a Senior AI Engineer on our AI Platform team, where you will leverage your expertise in artificial intelligence to drive innovative solutions. In this role, you will collaborate with cross-functional teams to design, develop, and implement AI models that enhance our product offerings. You will work in a fast-paced environment, utilizing cutting-edge technologies to solve complex challenges and improve user experiences.

Join the Feathery TeamFeathery is at the forefront of transforming data intake workflows for insurance and wealth management sectors. Our platform is trusted by industry leaders to streamline essential processes such as underwriting, client onboarding, and automated account openings.As we experience rapid growth and increased demand from enterprises, we are expanding our customer-facing teams to tackle complex implementations across various financial services and beyond.Why We’re ExpandingTo meet the needs of our growing base of sophisticated clients who depend on our platform for critical workflows, we are seeking a Solutions Engineer. This role is perfect for individuals who thrive on solving technical challenges, engaging directly with customers, and influencing product adoption in real-world scenarios.You will collaborate closely with sales, product, and engineering teams to ensure successful implementations and shape the future of our platform.Role OverviewIn this dynamic and high-responsibility role, you will be involved in:Customer-facing technical solution designEngagement across the customer lifecycle during pre-sales and post-salesArchitecting workflows and solving complex problemsCollaborating cross-functionally with product, engineering, and sales teamsAs a pivotal member of the Solutions Engineering team, you will help define our support and scaling strategies for customer implementations, from initial proof-of-concept to sustained success.Your ResponsibilitiesCustomer Solutions & ImplementationLead technical scoping, proof-of-concepts, and onboarding for key clientsCollaborate with clients to design and implement intricate workflows on the Feathery platformEducate customers on best practices for creating scalable, maintainable solutionsFacilitate deployments and ensure successful integration across teamsPre-Sales Engagement & Product ExpertiseSupport the sales team during the evaluation phase by showcasing technical capabilitiesConvert customer needs into customized product solutionsCreate demos and prototypes to illustrate our platform's potential

At BitGo, we are the premier provider of digital asset infrastructure solutions, specializing in custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our inception in 2013, we have empowered clients to navigate the digital asset landscape securely. With a worldwide presence and multiple Trust companies, BitGo serves thousands of institutions, including top brands, exchanges, and platforms, as well as millions of retail investors globally. As a cornerstone of the digital economy, we manage a significant share of Bitcoin network transactions, establishing ourselves as the largest independent custodian and staking provider in the digital asset realm. Discover more about us at www.bitgo.com.Our Solutions Engineering team collaborates closely with both prospective and current clients, providing workshops and training on BitGo's offerings, while guiding them through the technical journey from sales to onboarding. We are in search of a seasoned professional based in Toronto who can foster and nurture strong relationships with our clients.

Role overview AfterShip is seeking a Solutions Engineering Manager based in Toronto. This leadership role centers on guiding a team dedicated to building solutions that address client needs while upholding product quality and performance. What you will do Manage and mentor a team of solutions engineers Collaborate with other departments to deliver tailored solutions for clients Gather and assess customer requirements to inform solution design Provide technical support and direction to both team members and stakeholders Prioritize and monitor product quality and performance throughout the solution lifecycle

Join Our Team as an AI Automation Engineer!Aspire Software is excited to welcome an AI Automation Engineer to our vibrant team in Toronto!About the PositionIn this role, you will be instrumental in designing, developing, and deploying AI agents that revolutionize the operations of our portfolio companies or evolve into standalone products that provide value to our customers.This is a hands-on position where you will collaborate directly with teams across Aspire Software, gaining insights into their operations and creating AI solutions to enhance tasks such as customer service, sales outreach, onboarding, and documentation. Your work will not only streamline workflows within Aspire’s portfolio but also contribute to the creation of innovative, revenue-generating products for our clients.About Aspire Software: Aspire Software is a dedicated operating group of Valsoft Corporation, committed to long-term investment in vertical market software businesses. We acquire and nurture software companies with a focus on sustainable growth, autonomy, and lasting value creation. Our mission is to empower vertical market software businesses globally, enabling them to thrive independently.We are open to candidates within commuting distance of our Toronto office, utilizing a hybrid work model!Your ResponsibilitiesDevelop Internal AI Agent TeamsCreate and implement AI agents for operational tasks across Aspire Software and its portfolio, including customer support, sales outreach, onboarding automation, marketing workflows, and engineering maintenance.Assess the impact of your solutions by measuring labor hours saved and increased team output.Engage with portfolio company operators to pinpoint the most valuable automation opportunities.Develop External AI ProductsInnovate AI-driven products like vertical voice agents, AI copilots, workflow automation tools, and AI documentation systems tailored to the needs of Aspire’s vertical markets.Take ownership of the product lifecycle from prototype to launch, ensuring we reach our first paying customers.Launch and EnhanceAccelerate the process from ideation to minimum viable product (MVP) and full production.Conduct beta tests with actual users, gather feedback, and continuously refine your products.Work collaboratively with cross-functional teams, including product management, engineering, and marketing.Your ProfileWhat You BringA proven history of building successful products, tools, or projects that have been launched.

About Us At Extreme Networks, we are dedicated to crafting seamless networking solutions that enable individuals and organizations to thrive in an increasingly connected world. We are on the lookout for a Director of AI Engineering to spearhead the design, development, and implementation of our cutting-edge AI-native systems.This pivotal role demands a dynamic leader who merges technical expertise with visionary thinking. You will set the strategic direction for AI initiatives, ensuring that innovative concepts transition from research to scalable, production-ready solutions. Your leadership will be crucial in launching enterprise-grade AI applications that revolutionize network design, optimization, security, and support.

We are seeking a talented and driven Industrial Engineer specializing in Solution Design to join our innovative team at fiq. In this role, you will leverage your engineering expertise to develop efficient solutions that enhance our operations and improve our service delivery. You will collaborate with cross-functional teams to analyze processes, identify areas for improvement, and implement solutions that meet our clients' needs.As a key member of our team, you will be instrumental in driving projects from conception through to implementation, ensuring that solutions are not only effective but also sustainable.

About SentryAt Sentry, we believe that poor software should no longer be accepted. Our mission is to empower developers to create superior software more efficiently, allowing everyone to enjoy technology to its fullest. With over $217 million in funding and a trusted solution for more than 100,000 organizations—including industry giants like Disney, Microsoft, and Atlassian—we are dedicated to building performance and error monitoring tools that minimize bug fixing and maximize product development.We foster a hybrid work environment across our global offices, designating Mondays, Tuesdays, and Thursdays as in-office days to promote impactful collaboration. If you are passionate about creating tools that enhance digital experiences, we invite you to join us in developing the next wave of software monitoring solutions.About the Role:The Solutions Engineering team at Sentry plays a pivotal role in assisting our largest clients in seamlessly integrating Sentry into their applications and workflows. This includes everything from SDK integration to ensuring that alerts and issues are directed to the appropriate channels promptly. Solutions Engineers will work closely with customers to guarantee effective implementation and utilization, leading to:Better identification and resolution of application slowdowns and errors.Increased productivity for development teams and enhanced customer satisfaction.In This Role, You Will:Identify and understand customer challenges and goals, transforming them into actionable onboarding and implementation strategies that demonstrate tangible business value.Create best practices, educational resources, and content focused on error and performance management, open-source contributions, or the Sentry product (e.g., “how-to” articles and videos on product functionalities).Serve as a trusted advisor and subject-matter expert for customers, guiding them in adopting software engineering and monitoring best practices.Engage in workshop-level interactions with clients to promote advanced usage and wider adoption of Sentry's solutions.Collaborate across internal teams to relay customer feedback to product and development units, aligning Sentry's product roadmap with improved time-to-value delivery.You Will Thrive in This Position If You:Enjoy discussing technology and collaborating with engineers and engineering leaders.Value working in a fast-paced environment that offers diverse challenges and opportunities.

Overview: Join Guidepoint as a skilled Data/AI Engineer and become a vital part of our innovative AI team in Toronto. Our Technology Hub is at the forefront of developing a modern data infrastructure that empowers advanced analytics and promotes responsible AI practices. This strategic initiative is crucial to Guidepoint's vision of harnessing cutting-edge Generative AI and analytical capabilities to enhance our Next-Gen research enablement platform and data-driven products. This role requires remarkable leadership and technical expertise to propel the creation of next-generation research enablement platforms and AI-enhanced data solutions. You will be responsible for designing and scaling Generative AI systems, including large language model (LLM) applications and intelligent research agents, while integrating responsible AI principles and top-tier MLOps practices. As a Senior AI/ML Engineer, you will play a key role in building scalable AI/ML functionalities using Databricks and other advanced tools across Guidepoint’s suite of offerings. The Technology team at Guidepoint thrives on solving complex problems and enhancing user experiences. In alignment with our mission to make individuals, businesses, and the world smarter through personalized knowledge-sharing solutions, our engineering team is tackling challenges to refine internal application architectures and develop new AI-enabled products that optimize our service delivery. This is a hybrid position based in Toronto.