Client Delivery Director

Join Dialpad as a Client Account Executive, focusing on our Mid-Market clients. In this dynamic role, you will be responsible for building robust client relationships, understanding their unique needs, and delivering tailored solutions that drive business success. You will collaborate with cross-functional teams, leverage our cutting-edge technology, and utilize your sales expertise to exceed client expectations and achieve your targets.Your passion for client success and exceptional communication skills will be key as you engage with stakeholders and guide them through their journey with Dialpad. This is an exciting opportunity to be part of a fast-paced team that is shaping the future of business communications.

About DialpadDialpad is a cutting-edge, AI-driven customer communications platform revolutionizing the way companies interact with their clients. Trusted by over 50,000 businesses worldwide, including renowned brands like Netflix, RE/MAX, Uber, Randstad, and Tractor Supply, Dialpad empowers organizations to forge stronger customer relationships through real-time, AI-driven insights. For more information, visit dialpad.com.Join the Dialpad TeamAt Dialpad, you will be part of a dynamic team dedicated to our collective goal of ensuring the success of our clients and their employees. We understand that every conversation counts and are committed to enhancing each interaction with our innovative platform that delivers real-time insights and automation.We thrive in an environment of continuous improvement, where each team member leverages cutting-edge AI to enhance our platform and refine their skills. We seek individuals who not only meet our high standards but surpass them. Our aspirations are ambitious, and achieving them requires a team that operates at peak performance. We value traits fundamental to our success: Scrappy, Curious, Optimistic, Persistent, and Empathetic.Your RoleAs a Mid-Market Account Executive, you will take charge of the entire sales process from initiation to closure. You will collaborate closely with Sales leadership and Sales Engineers to transform medium-sized business prospects into active Dialpad clients. Moreover, you will assist businesses in addressing complex communication challenges faced globally. Every organization stands to gain from Dialpad's solutions.The Mid-Market sales team at Dialpad is pivotal in fulfilling our corporate objectives. This collaborative team works hand-in-hand with SDRs, Channel Partners, Sales Engineers, and Sales leadership to consistently enhance the efficiency and effectiveness of our sales processes.

Who We AreVerkada is revolutionizing the way organizations safeguard their people and properties through an advanced, AI-driven platform. As a frontrunner in cloud-based physical security, Verkada empowers organizations to enhance safety and operational efficiency via a unified software suite that encompasses video surveillance, access control, air quality monitoring, alarms, intercom systems, and visitor management.Trusted by over 30,000 organizations globally, including more than 100 Fortune 500 companies, Verkada serves as a vital layer of physical security, enabling simpler management, intelligent oversight, and scalable deployments. Established in 2016, Verkada has experienced rapid growth, now boasting 15 offices and over 2,200 dedicated employees.At Verkada, we are focused on cultivating a world-class sales organization. We seek highly driven and capable sales professionals who have a proven track record of success in their previous sales roles—credentials from prestigious institutions or experience with renowned companies matter less to us. We pride ourselves on our fun, positive culture of achievement, and of course, we offer competitive compensation.

Join Gong as a Mid-Market Account Executive, where you'll leverage your sales expertise to drive customer acquisition and satisfaction. In this pivotal role, you will manage the entire sales process, utilizing innovative prospecting techniques to secure new business opportunities. Your curiosity and determination will position you as a thought leader, guiding prospects through complex deals and ensuring they receive an exceptional customer experience. If you're ready to challenge the status quo and make a significant impact, this is the perfect opportunity for you.

Role overview The Mid-Market New Business Account Executive at gomotive works to expand the company's presence among mid-market clients. Based in Austin, Texas or elsewhere in the United States, this position centers on finding new business opportunities and building partnerships that benefit both clients and gomotive. Success in this role comes from developing strong relationships and driving growth. What you will do Identify and pursue new business opportunities with mid-market companies Develop and maintain strong relationships with prospective clients Collaborate with internal teams to deliver solutions tailored to client needs Help expand gomotive’s client base through direct contributions Requirements Background in sales and customer relationship management Skill in building trust and communicating value to mid-market clients Drive to achieve results and support business success

Join Agicap as a Mid-Market Account Executive and play a pivotal role in driving our growth in the US market. You will be responsible for identifying potential clients, nurturing relationships, and closing deals that contribute to our expansion strategy.In this dynamic position, you will collaborate closely with our marketing and product teams to ensure client satisfaction and retention. Your expertise will be crucial in understanding client needs and presenting tailored solutions that showcase the value of Agicap.

About RollerRoller is a rapidly expanding SaaS organization with a presence in over 30 countries worldwide. We provide comprehensive solutions for businesses in the leisure and attractions sector, including ticketing systems, point of sale, self-service kiosks, membership management, and digital waiver systems.With a robust product-market fit, a customer-centric approach, and a vibrant, collaborative culture, Roller is poised for significant growth. Our team of over 300 professionals is focused on tapping into the mid-market and enterprise sectors, driving forward our mission to enhance customer experiences across the globe.Role OverviewWe are seeking a skilled Mid-Market Account Executive to join our dynamic commercial team in Austin. This role is centered around acquiring new business and requires close collaboration with a Business Development Representative to generate a strong pipeline through both inbound and outbound efforts.You will manage the complete sales process — from initial discovery to closing deals — serving as a trusted advisor by thoroughly understanding client challenges and offering customized solutions. You will be responsible for achieving revenue targets, maintaining pipeline health, and ensuring forecast accuracy while working closely with our internal teams.This is an exciting opportunity for an accomplished SaaS Account Executive who is eager to amplify their impact within a high-growth international software firm.Key ResponsibilitiesSurpass monthly, quarterly, and annual revenue goalsConduct discovery calls to gain insights into customer structures, decision-makers, procurement procedures, and technical environmentsIdentify customer requirements and align them with our SaaS offeringsEffectively communicate the value of our products to stakeholders at various levelsCreate and deliver personalized sales presentations and product demonstrations (both remote and in-person)Generate and maintain a robust pipeline through inbound leads and proactive outbound outreachDraft proposals, negotiate pricing, and oversee the progression of deals to closureAct as the key liaison between prospects and internal teamsDevelop both short-term and long-term strategies for territory and account managementEnsure accurate forecasting and maintain CRM data integrityQualificationsBachelor’s degree in Business, Sales, Marketing, or a related disciplineExtensive experience in SaaS sales with a proven track record of successExceptional interpersonal and communication skillsStrong analytical and problem-solving abilitiesAbility to thrive in a high-energy, fast-paced environment

CaptivateIQ creates software for sales performance management. The company started by redesigning how businesses handle incentive compensation, then expanded to offer broader sales planning solutions. Industry analysts such as Forrester and G2 have recognized CaptivateIQ’s products. High-growth companies including Netflix, Figma, and Stripe use the platform to support their revenue operations. Investors include Sequoia, ICONIQ, and Accel. Team in Austin The Austin-based team is expanding quickly. Colleagues collaborate to solve complex problems that influence how organizations manage sales performance and drive revenue growth.

Join Wiz, a trailblazer in cloud security, as we redefine how businesses operate in the cloud. As the fastest-growing startup, we are dedicated to empowering organizations to secure their cloud environments and drive their business forward. With a strong reputation among security teams worldwide, we are proud of our proven track record of success and a culture that values exceptional talent.Our diverse team, known as Wizards, spans over 20 countries, diligently working to safeguard the infrastructure of our hundreds of clients, including over 50% of the Fortune 100, who rely on us to scan and secure over 230 billion files daily. As a leading force in a rapidly expanding market, there is ample opportunity for you to make a meaningful impact. At Wiz, you will have the freedom to innovate, think big, and leverage your skills to contribute to our remarkable growth. Join our team and help us build secure cloud environments that enable the best companies to accelerate their success.SUMMARYIn the role of Mid-Enterprise Account Executive, you will spearhead new business initiatives and enhance our footprint within mid-sized organizations by promoting the adoption of our cloud security platform. Reporting to the Regional Director of the Bay Area, you will need to exhibit a strong capability in generating sales pipelines, managing full sales cycles, and effectively communicating the value of security solutions to both technical and business stakeholders. Collaborating with a team of dedicated Wizards, your focus will be on addressing our customers' business needs by understanding their operations, asking insightful questions, actively listening, and providing education.WHAT YOU’LL DO:Formulate and implement territory strategies to drive revenue growth within Mid-Enterprise accounts, consistently meeting or exceeding quarterly sales targets while reflecting Wiz's core values.Engage with curiosity to gain a deep understanding of our customers’ challenges and needs....

Role overview Braze, Inc. is seeking a Senior Account Manager for Enterprise Clients based in Austin. This position centers on supporting large organizations that rely on Braze's customer engagement platform. The main focus is building and maintaining strong, lasting relationships with enterprise customers. What you will do Manage and nurture partnerships with enterprise-level clients, ensuring their ongoing satisfaction and success Identify client needs and recommend solutions that align with their business objectives Offer strategic guidance to help clients maximize the value they receive from Braze products Support the implementation of the Braze platform to drive customer growth Maintain clear and consistent communication with client stakeholders Requirements Experience managing enterprise accounts, preferably within SaaS or customer engagement technology Strong communication skills and the ability to build relationships with diverse stakeholders Skill in understanding client goals and translating them into actionable plans

Bazaarvoice is hiring a Lead Client Success Manager in Austin, Texas. This position plays a central role in helping clients reach their goals and get the most value from Bazaarvoice’s products and services. Role overview The Lead Client Success Manager guides a team dedicated to client satisfaction, retention, and growth. Close collaboration with other departments is key to developing strategies that strengthen client relationships and support their ongoing success. What you will do Lead and mentor a team focused on supporting clients Work with cross-functional teams to build and implement strategies for client success Use data-driven insights to offer actionable recommendations that help clients achieve their objectives Requirements Experience in client success or account management roles Ability to lead teams and collaborate across departments Strong analytical skills to interpret data and guide client outcomes

Join the Sales Team at Tractian At Tractian, our Sales team is the backbone of our growth strategy, driving revenue by securing new business opportunities and maintaining robust relationships with esteemed clients such as Hyundai, Bosch, and Kraft Heinz. Supported by visionary investors with a history of nurturing unicorn companies, we are set to redefine the standards in industrial technology. Acknowledged in the Forbes AI 50 list for 2024 and achieving a remarkable ranking in the 98th percentile by RepVue for inbound leads, we pride ourselves on delivering unparalleled value to our clients, enhancing machine reliability, ensuring immediate ROI, and achieving exceptional revenue retention comparable to leading tech companies. At Tractian, we celebrate high achievers by providing recognition, rewards, and the resources necessary to exceed their targets. Your Role As a Mid-Market Account Executive, you will spearhead revenue expansion within our existing client portfolio while also pursuing new client acquisition. Your key responsibilities will include nurturing strategic client relationships, identifying upselling and cross-selling opportunities, and ensuring exceptional client satisfaction. Your efforts will be pivotal in maximizing account value, contributing to our revenue goals, and supporting our strategic initiatives for market growth.

Join Signpost as an Account Executive, where you'll play a crucial role in building and maintaining client relationships. This position is perfect for individuals who are passionate about driving growth and delivering exceptional customer service. You will collaborate with various teams to ensure client satisfaction and help them achieve their business goals.

The Senior Client Success Manager at Bazaarvoice, Inc. focuses on building strong relationships with clients and supporting their success with the company’s solutions. This position is based in Austin and centers on client satisfaction and ongoing engagement. Role overview This role leads key partnerships, working closely with clients to understand their goals and challenges. The Senior Client Success Manager collaborates with teams across Bazaarvoice to ensure clients receive the service and results they expect. What you will do Guide strategic partnerships with assigned clients Identify client needs and coordinate solutions Work with internal teams to deliver consistent, high-quality service Support client engagement and retention efforts Impact Your work in this position directly supports client growth and satisfaction, helping to maintain long-term relationships and positive outcomes for both clients and Bazaarvoice.

About Right Side Up At Right Side Up, we pride ourselves on being a collective of top-tier marketing professionals who deliver exceptional results without the typical agency distractions. Our clients include some of the most prestigious early-stage startups, rapidly expanding tech companies, and established Fortune 500 firms. We are dedicated to one primary goal: Growth. With over 250 clients, including renowned names like Stitch Fix, Sephora, Yelp, and DoorDash, we are committed to driving success for our partners.

At Colibri Teams, we are driven by ambitious sales goals and are eager to broaden our clientele across the United States. To achieve this, we are enhancing our sales and partnership capabilities.As the head of our Client Partner Sales teams, you will serve as a brand advocate and ambassador. Your core responsibilities will include prospecting, expanding client partnerships, and closing new business opportunities. This pivotal role involves collaborating with the Colibri leadership team to devise a go-to-market strategy, cultivate a robust sales pipeline, integrate supportive roles into the team, and ultimately meet our revenue targets.Full-Time, Fully Remote, Located Anywhere in the United States. Start ASAPGenerous base salary of $15,000 to $20,000 per monthCommission plan (up to $250,000 a year) + equityOpportunity for career advancement into a leadership position within Colibri's global networkAutonomy to establish and enhance the sales function and capabilitiesFlexible benefits package tailored to individual needs

Role OverviewThe Client Success Manager for Scaled Programs plays a pivotal role in ensuring that clients in the Wealth Management and Investment sectors receive unparalleled service and strategic guidance. This position is dedicated to enhancing client engagement, minimizing churn rates, and maximizing net retained revenue through effective management of success initiatives, operational assessments, and renewal strategies for a substantial client base. The ideal candidate will collaborate across departments to refine strategies aimed at elevating the overall client experience.Key ResponsibilitiesDrive client adoption, retention, and growth by leveraging automated engagements, analytical insights, and scalable resources.Collaborate with Account Managers to deliver support across key account segments, facilitating client success reviews and managing tailored success programs.Proactively track client engagement levels, satisfaction ratings, and product utilization to identify at-risk accounts. Formulate and implement targeted plans to mitigate risks, achieve client objectives, and bolster overall client health.Enhance the efficiency of client business reviews, creating a streamlined system that offers valuable insights to the client base.Oversee the development and ongoing refinement of self-service client resources, communication strategies, and interaction frequencies within high-volume segments.Design, iterate, and optimize the customer lifecycle and touchpoint strategies, including onboarding processes, regular check-ins, and renewal reminders.Create and maintain comprehensive onboarding playbooks, lifecycle programs, and client health scoring models, defining the criteria and thresholds that trigger necessary interventions.Produce and update scaled content, including in-app guides, email nurture campaigns, help center articles, and training materials, treating content development as a key product.Regularly report on program performance metrics, analyzing engagement statistics, cohort health, churn trends, and successful strategies.Evaluate and suggest tools necessary for the scaled segment, contributing expertise to tool selection and technology stack decisions.Assist in enhancing automation, health scoring, and documentation practices.Provide structured feedback to streamline processes at scale.

Experian seeks a Client Executive to support strategic growth and new business development for its Healthcare SaaS division in Texas and Oklahoma. This position focuses on expanding Experian’s reach within the healthcare sector by identifying and pursuing new opportunities with healthcare organizations. Key Responsibilities Expand the adoption of Experian’s Healthcare SaaS solutions throughout Texas and Oklahoma. Initiate and develop new business relationships with healthcare organizations. Use a consultative sales approach to understand client needs and recommend solutions that fit their requirements. Leverage market knowledge to spot growth opportunities and help clients improve healthcare outcomes. Requirements Background in consultative sales, preferably in healthcare technology or SaaS. Familiarity with the healthcare market in Texas and Oklahoma. Strong relationship-building skills and the ability to communicate complex solutions clearly. Drive to help healthcare clients achieve better results through technology.

We prioritize the safety of our candidates and want to remind you that we will never request payment or bank account information during the recruitment process. As Monks continues to expand our teams, please remain vigilant against fraudulent job postings or recruitment activities that may misrepresent our company. Safeguard your personal information throughout any recruitment interactions. While we may reach out to prospective candidates via LinkedIn, all applications should be submitted exclusively through our official website (monks.com/careers).About the RoleWe are in search of a highly skilled Global Client Partner, VP to take ownership of and expand our flagship technology account located in Cupertino. In this pivotal role, you will act as the executive relationship manager and lead for organic business development, responsible for strategic planning, revenue enhancement, margin improvement, and ensuring overall client satisfaction. This is a prominent position with P&L responsibilities that demands exceptional consultative skills, a deep understanding of the technology sector, expertise in Martech Solutions, and a proven history of facilitating large-scale transformation and innovation.