Client Director

Join Ebury, a leading global financial services company, as a Client Portfolio Manager. In this pivotal role, you will be responsible for managing a diverse portfolio of clients, ensuring their financial needs are met through tailored solutions. Your expertise will help drive client satisfaction and retention while contributing to the overall growth of our o…

Join our dynamic team at aleph as a Client Solutions Manager. In this pivotal role, you will be responsible for forging strong relationships with our clients, understanding their needs, and delivering tailored solutions to drive their success. Your expertise will help us enhance client satisfaction and foster long-term partnerships.

As a Client Partner at aleph, you will play a crucial role in cultivating strategic relationships with our clients. Your expertise will help us deliver tailored solutions that drive success and innovation. You will collaborate closely with various teams to ensure that our services align with client needs, fostering long-term partnerships and promoting customer satisfaction.

Ali Lavoro, part of W Group, is a well-established national entity specializing in HR services. We are dedicated to supporting businesses and individuals through tailored solutions in Recruitment and Selection, Staffing, Staff Leasing, Training, and Consulting.With a comprehensive network of branches across the country and a strong commitment to service quality, we assist companies and professionals daily on their growth journey.For our Major Clients division, we are seeking a Key Account Manager preferably based in Milan or the surrounding areas, operating nationwide.The successful candidate will be responsible for business development and managing a portfolio consisting of prospects, former clients, and active clients, with a specific focus on staffing services.Main ResponsibilitiesManage and develop a portfolio of national clients.Commercial activities targeting prospects and reactivating former clients.Negotiating with stakeholders in structured companies.Continuous coordination with local branches for activity delivery.Analyze needs and propose customized HR solutions.Monitor KPIs and commercial objectives.

Join WPP Media as a Client Director and play a pivotal role in driving client engagement and strategic initiatives. In this influential position, you will lead client relationships, develop tailored strategies, and ensure the delivery of exceptional media solutions.

As a Senior Associate in Client Development, you will play a pivotal role in nurturing and expanding client relationships. Your responsibilities will include identifying and addressing client issues, analyzing campaign performance and results, and coordinating operational tasks alongside our Technical Account and Analytics teams. You will also be tasked with generating insightful reports to facilitate account growth and development.

Role overview The Client Sales Executive at Gympass plays a key part in supporting the company’s growth in Milan, Italy. This position centers on building strong client relationships and contributing to sales initiatives within the fitness and wellness sector. The role combines client engagement with business development, ensuring that clients receive attentive support throughout their experience with Gympass. What you will do Identify and pursue new business opportunities in the fitness and wellness industry Develop and maintain productive relationships with clients Engage directly with clients to support the sales team’s objectives Work to ensure client satisfaction during the sales process Location This role is based in Milan, Italy, and follows a hybrid work model, blending in-office and remote work.

Role Overview Adyen is looking for an Account Manager in Milan to strengthen customer relationships and support clients using our payment solutions. This role involves working closely with stakeholders, managing client accounts, and contributing to customer satisfaction and retention. What You Will Do Manage and nurture client accounts to support their ongoing success Collaborate with internal teams and external partners to address client needs Help drive customer satisfaction and encourage long-term partnerships Location This position is based in Milan.

About Viva.comViva.com stands as Europe's pioneering Tech Bank for Businesses, fundamentally transforming omnichannel payment acceptance. Our offerings include card issuance, loans, and deposit accounts tailored for businesses throughout Europe. With licensing from the Bank of Greece and operations under the EU FOS regime across 22 EU countries, we deliver seamless financial services. As innovators in Tap on Any Device technology, we enable payment acceptance on any device, or even without one. Viva.com is at the forefront of the transition to All-in-One business solutions, powered by a comprehensive suite of financial services. Our holistic approach is reinforced by a dynamic ecosystem featuring over 450 tech partner-innovators in the software and hardware space, connecting directly to all local payment schemes and alternative payment methods across the continent. Our vision is to provide businesses with a value-driven platform that accelerates the adoption of cutting-edge technology.Role Overview: As a vital member of the Direct Representatives Team, you will be instrumental in promoting our services directly to clients, ensuring smooth activation and ongoing support for our merchants.Key Responsibilities:Act as the primary liaison for key enterprise clients;Collaborate with cross-functional teams (Product, Technical, Operations) to deliver customized enterprise payment solutions;Oversee complex onboarding projects, ensuring timely completion of all deliverables;Monitor and assess portfolio performance;Provide in-person support and consultation for existing customers;Assist current merchants in maintaining active usage of services;Escalate issues by initiating cases for problems outside of your resolution authority;Effectively present product features and benefits to clients;Engage in travel to meet clients and participate in industry events.

About Viva.comViva.com stands as the premier Tech Bank in Europe for businesses, pioneering the transformation of omnichannel payment acceptance. Our offerings include card issuance, loans, and deposit accounts tailored specifically for businesses across the continent. As a licensed entity under the Bank of Greece, we operate in 22 EU countries, delivering a seamless suite of financial services. We are the first to introduce the innovative 'Tap on Any Device' technology, allowing payment acceptance across various devices and even without them. Currently, Viva.com is at the forefront of providing All-in-One business solutions, powered by an extensive array of financial services. Our holistic approach to business needs is further enhanced by a dynamic ecosystem of over 450 tech partner-innovators in both software and hardware. By connecting directly with all local payment schemes and alternative payment methods across Europe, we significantly elevate our value proposition. Our vision is to deliver a value-driven platform that accelerates the adoption of cutting-edge technology for businesses.Role Overview: As a member of the Direct Representatives Team, you will play a vital role in promoting our services directly to clients, ensuring effective activation and ongoing support for our merchant partners.Key Responsibilities:Engage with clients on-site to promote company services.Assist merchants in the verification and activation processes.Track and analyze the performance of client portfolios.Deliver personalized support and consultation for existing merchants.Participate in both scheduled and self-initiated client engagement activities.Ensure new merchants in your portfolio complete their registration.Support existing clients in maintaining active usage of our services.Escalate issues by initiating cases for complex problems.Effectively present product features and benefits to clients.Travel to meet clients and participate in industry events.

MISSIONAs a Client Advisor at AMI Paris, your primary role will be to drive sales and cultivate customer loyalty. Reporting directly to the Store Manager, your responsibilities will encompass:CUSTOMER RELATIONSYour mission is to invite customers to discover the AMI universe and provide them with an unparalleled shopping experience:Greet customers in alignment with AMI values: fostering a friendly atmosphere, maintaining a smile, and exhibiting a positive demeanor.Identify customer needs and recommend suitable product selections while promoting cross-selling opportunities.Assist customers during fitting sessions and manage any necessary alterations.Foster a culture of customer loyalty by building lasting relationships with clients.Introduce and educate new customers about the AMI brand.STOCK MANAGEMENTManage stock levels efficiently, including the reception of goods, integrating stock into systems, ensuring inventory rotation, and handling restocking requests.VISUAL MERCHANDISINGEnsure the store remains well-presented, including product displays, cleanliness, and overall store maintenance. Actively engage in visual merchandising, adhere to guidelines, and suggest innovative ideas during product rotations.

About Viva.comViva.com stands as Europe's premier Tech Bank for businesses, transforming omnichannel payment acceptance. We provide card issuing, loans, and deposit accounts to enterprises throughout Europe. Operating under the EU FOS framework and licensed by the Bank of Greece, we seamlessly deliver financial services across 22 EU countries. As pioneers of the Tap on Any Device technology, we enable businesses to accept payments on any device, or even without one. Today, we are at the forefront of the movement towards All-in-One business solutions, powered by our comprehensive suite of financial services. Our holistic approach to business needs has fostered a vibrant ecosystem of over 450 innovative tech partners in software and hardware, directly connecting to all local payment schemes and alternative payment methods across the continent, reinforcing our value proposition. Our vision is to empower businesses with a value-driven platform that accelerates their adoption of cutting-edge technology.Role Overview: As an integral part of the Direct Representatives Team, you will be pivotal in promoting our services to clients, ensuring smooth activation and ongoing support for merchants.Key Responsibilities:Present and articulate Viva.com’s omnichannel payment solutions to clients, offering detailed information and guidance on effective implementation;Engage with clients both on-site and digitally to address the needs of both physical and online merchants;Facilitate merchants with verification and activation processes;Assist in integrating Viva.com e-commerce payment solutions, including payment gateways, checkout tools, and APIs;Monitor and assess portfolio performance;Support existing merchants to ensure active usage of our services;Escalate issues and create cases for problems outside of your resolution capabilities;Collaborate with internal teams to enhance the merchant experience both digitally and in-store;Travel for client meetings and industry events.

About UsIdeals is a leading global B2B SaaS company celebrated for being the most highly rated and customer-centric brand in the secure business collaboration sector. With over 2 million users across 300,000 companies worldwide, we empower organizations to navigate high-stakes processes and make critical decisions with increased efficiency and reduced stress.Ideals Virtual Data Room (VDR): A secure platform for document sharing and collaboration, facilitating due diligence, fundraising, corporate reporting, licensing, clinical trials, and various complex transactions.Ideals Board: A collaborative platform designed for board and leadership teams to enhance decision-making processes with speed, safety, and compliance.

Join MGID, a leading innovator in digital advertising, where we leverage AI technology to deliver high-impact native, display, and video ads. We empower publishers to effectively monetize their audiences while helping brands achieve optimal performance in a secure and seamless environment.We are currently looking for a dynamic Publisher Success Manager to enhance and grow our partnerships with publishers.As a Senior Success Manager, you will play a crucial role in maximizing revenue and profitability from your dedicated portfolio of publishers through strategic account management, performance optimization, and proactive upselling initiatives.Your Responsibilities:Develop and nurture strong relationships with our existing publishers to enhance collaboration.Oversee the daily traffic flow from top clients to ensure consistent performance.Implement strategies to achieve a favorable revenue balance while minimizing any potential losses.Act as the primary point of contact for publishers, providing support and addressing their needs.Engage in negotiations with clients regarding innovative monetization approaches and trial new solutions.Collaborate closely with global internal teams across departments to drive success.

About UsAt Sibill, we are revolutionizing the financial operating system for SMEs and accountants. In a world where businesses and firms rely on fragmented and ineffective tools, we are here to make a significant change. We integrate invoicing, payments, treasury, and accounting into one modern platform, saving time and delivering real value.We are ambitious, pragmatic, and efficient. We build rapidly and always aim for excellence.We are a rapidly growing company, backed by some of the top international investors, including Keen Venture Partners (Fiscozen), Founders (Pleo), Exor Ventures (Qonto, Alan), Notion Capital, and Creandum (Klarna, Spotify).This is just the beginning.If you want to create something that can transform the way 90% of companies in Italy operate, this is the right place for you.The RoleWe are looking for a Customer Success Specialist to help our clients maximize their use of Sibill.This is not a traditional support role; you will be responsible for the entire customer lifecycle, from onboarding to renewal. You will collaborate closely with product, tech, and sales teams, focusing on customer satisfaction and enhancing their value over time through upselling and cross-selling activities.Your ResponsibilitiesLead the onboarding process for new clients, configuring the platform, including accounting and financial settings. Your goal is to train clients to become “power users” of Sibill.Build and maintain strong, long-lasting relationships with clients through regular check-ins.Identify upselling and cross-selling opportunities.Gather and share client feedback with product and tech teams.Monitor client KPIs and performance, preparing dashboards and analyses to guide decision-making and priorities. We are data and results-driven.Contribute to defining scalable Customer Success processes by sharing best practices and continuously improving team workflows.You are the right fit ifYou have 2+ years of experience in similar roles such as Customer Success or Account Manager.You are passionate about helping clients succeed and have a strong service orientation.You possess excellent communication and interpersonal skills.You are proactive, detail-oriented, and able to manage multiple projects simultaneously.

Join our dynamic consulting team at Roland Berger as a Senior Consultant in Milan, Italy. In this pivotal role, you will utilize your extensive consulting experience to create, enhance, and execute strategic templates and frameworks that promote organizational excellence. You will navigate the complex nexus of strategy and implementation, assisting clients in overcoming intricate business challenges while nurturing and mentoring a high-performing team. The ideal candidate will blend analytical precision with innovative thinking to deliver impactful solutions.Design, develop, and refine consulting templates and methodologies to optimize service delivery and enhance client outcomes.Lead multifaceted client engagements from inception to conclusion, adeptly managing scope, timelines, and stakeholder expectations.Perform comprehensive business process analysis and offer strategic recommendations for organizational enhancement.Mentor and cultivate junior consultants, fostering a culture of continuous learning and professional development.Oversee multiple concurrent projects while ensuring exceptional attention to detail and upholding quality standards.Collaborate with cross-functional teams to identify best practices and promote innovation in consulting methodologies.Effectively present findings, insights, and recommendations to senior leadership and client executives, ensuring clarity and impact.Contribute to the establishment of thought leadership content and provide industry insights.Ensure adherence to consulting standards and organizational policies across all engagements.

Unispace creates workplaces for global brands, combining workplace analytics and technology with a client-focused approach. With 48 studios worldwide, the company values open, collaborative cultures and supports employees from diverse backgrounds. Flexible work arrangements, including hybrid models, help staff balance in-person collaboration and remote flexibility. Role overview The Site Manager in Milan will oversee the full lifecycle of construction projects, ensuring they meet Unispace’s standards for quality, safety, and client satisfaction. This role coordinates on-site operations and brings innovative workplace designs to completion. Leadership and clear communication are key to aligning subcontractors, stakeholders, and the Unispace team throughout each project. What you will do Review and understand subcontractor contracts, project scope, drawings, and specifications. Implement strategies to deliver projects on time and to required standards. Manage relationships and communication with on-site stakeholders, including clients, landlords, tenants, and agents. Monitor subcontractor performance to ensure quality outcomes. Keep the Unispace team updated on site activities and project progress. Collaborate across disciplines, regions, and teams to maintain project alignment. What matters here Success in this position depends on strong leadership, attention to detail, and the ability to coordinate many moving parts. The Site Manager plays a central role in delivering spaces that exceed client expectations while upholding Unispace’s values and safety standards.

Are you looking to join a dynamic organization that prioritizes local presence, transparency, and human capital? If so, keep reading!Ali Lavoro, a leading employment agency specializing in personnel recruitment and workforce supply, has been a significant player in the Italian market for over thirty years and is part of the W Group, an international HR platform. We are currently seeking an HR Recruiter to join our executive offices in Milan for the Large Clients Division.What will you be doing?Conducting recruitment and selection activities for direct clients;Supporting the Division in managing key client relationships, focusing on both administrative tasks and service delivery;Collaborating with internal and external stakeholders on assigned projects to ensure the achievement of agreed-upon qualitative and quantitative results;Overseeing the hiring processes for temporary personnel, including cost estimation, pre-invoicing, and back office tasks;Monitoring the delivery activities of branches, ensuring compliance with timelines and standards set with the client.

About Us:At Tebi, we're revolutionizing the hospitality industry with our innovative Connected Restaurant Management System, designed to streamline operations and enhance service quality. Our all-in-one platform integrates sales, reservations, kitchen preparation, payments, and data analytics, enabling restaurants to operate seamlessly and gain valuable insights.Founded by Arnout Schuijff, a co-founder of Adyen, Tebi has secured €50 million in funding from prestigious investors such as Index Ventures and CapitalG. Our commitment to the hospitality sector is reflected in our growing community of satisfied customers, which includes thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, Spain, and beyond.About the Role:We are currently seeking a dedicated Operations Account Manager to facilitate a smooth transition for our merchants from the sales phase through implementation and beyond. In this multifaceted role, you will oversee the onboarding and implementation process, ensuring that our merchants are equipped for long-term success. This position combines elements of project management, customer communication, and process optimization, with a strong emphasis on account management, retention, and support after merchants are live.Your cross-functional collaboration will be essential in creating efficient and scalable onboarding processes, delivering an exceptional experience for every merchant. If you are passionate about empowering restaurants with transformative technology and want to make a significant impact on the industry, we want to hear from you!What You’ll Do:Onboarding / Implementation:Manage the end-to-end onboarding process: Oversee the customer journey from sales handover through setup, training, and go-live, ensuring that implementation stays on track, addressing any concerns, and setting merchants up for sustainable success.Relationship Management: Be the primary contact for new merchants, ensuring smooth implementation by providing clear guidance and support, addressing any concerns, and prioritizing customer satisfaction.Training: Facilitate training sessions for merchants on the effective utilization of Tebi products.Drive Process Excellence: Identify bottlenecks, streamline workflows, and develop scalable onboarding processes that enhance efficiency, reduce time-to-value, and optimize the merchant experience.Account Management / Support:Act as the primary liaison for merchants: Foster strong relationships and provide ongoing support to ensure client satisfaction and continued success.